most horrible experience I ve had in my life! please stay away from this company they have no idea what they are doing! I am now 6 weeks without a refrigerator because of them! stay away!!! read more

I found this business on Yelp and am so glad I called! Eddie came out, fixed my tv, sound system and helped create short cuts for me. He is so nice and generous with his time! I highly recommend him! read more

i have bad experience with this company. today 9-2 2025 This company is contracted with American home shield and this to supposed to provide me a service for my appliance Repair from 12 to 5 PM and I took the time off from my work come Home from 12 to 5. This company didn't show up. Neither call and I call her at 6 o'clock. They told me there tech is behind the schedule somebody will be in your way and I still wait for another hour and a half. Nobody show up and I call back the company at 7:38 pm I told left message that nobody is coming will be late at 8 o'clock, we go in bed because tomorrow is school for kids. And the lady Call me at 7:39 pm she say the out somewhere else different place. She basically lied to me. Nobody a 8 PM in Virginia. coming for service she also call American home shield on told me told American home shield that I yelled them and basically at the number spoke with the . I spoke just for the lady twice I Talk to her is the repair man why didn't show up that's all I ask and I recorded my voice as well for proof and basically I will give this company from A-to-Z between F and Z that's the worst company company in the world. Nobody should use this company at all because they're not reliable company they're lying. They're not capable the worst I m glad that this company didn't come to my house For repair Nobody should let this company to their house because they're not a honest repair company they just big lier wich company in the USA comings for repair at 8 pm night with 4 repair job? Shame yourself you get From 1 to 10 you get Zero (0) read more

Eddie came out to fix 2 different problems with our washing machine. He was AMAZING!!! Not only did he resolve both issues, but he took the time to answer all my questions and teach me in the process. I love to learn - and he was kind and patient and very knowledgeable! He went above and beyond- Professional, thorough, efficiently completed the work, tested everything to make sure it was working properly, and cleaned up when he was finished. It is rare to find such outstanding customer service these days. I only hope his company realizes how fortunate they are to have him. Thank you Eddie. read more

I was referred to Repair tech through my home warrantee. (June 26th) Eddie came out and was lovely and super efficient in diagnosing the problem. That is where the good news ends. After significant delays, I was told that a service technician would be coming to the home on Friday 19th. I took the day off and cancelled all my appointments to be home. However no one came to the house. I received a call at 7pm to say they were delayed however, they would still be coming out to the home. Unfortunately no call after that. No call Saturday or Sunday. Monday I attempted to cancel all my appointments again to be home and attempted to call them to say I would only be available until 4. I received a call at 3:50 to say that they are on my street to fix the fridge. I could not be home for the repair. They then told my home warrantee company that due to MY DELAY of the repair, they would not be able to repair the fridge. Unbelievable poor customer service. To say I am highly disappointed is an understatement. Very unreliable, very unprofessional. Eddie may know his stuff but it is too bad that he and his team are not on top of their game. Their lack of accountability and willingness to put the customer first is indicative of their work ethic. Would not recommend them at all. Now they refuse to complete repair of my fridge even though they have the part. So I am now back to square one. read more

Eddie was extremely professional and very accommodating to my difficult schedule. He returned my phone call within 30 minutes and came by that same night. He knew exactly what to do to fix my tv, which had a problem I could not find any similarities to online. He rush ordered a part and had it installed within 2 days. My only time available was 9:30 pm on a holiday weekend and he went out of his way to make it happen. Will certainly recommend Eddie to anyone I know having television issues. Can't thank him enough! Thanks Eddie! Happy New Year! read more

Repair Tech Plus - Electronics Repair Near Me

Responded immediately and was able to give me all the information that I needed. Thank you!

I could not get my picture to move and lost volume. I made a phone call to Eddie and he immediately realized it was a cable problem and he told me how to fix it. He was great. read more

We rent a townhouse and the owner contracted for them to fix our Samsung refrigerator. They actual technician was very friendly, however getting in touch with them was difficult. I was told I get a phone call to confirm appointments. No phone call. I was told I get a call when the part was ordered. No call. I was told I'd get a call when the part was delivered. No call. Companies who take days to return a call and can't communicate to customers aren't trustworthy read more

Contacted Eddie (and 5 other businesses) yesterday evening to see if he had availability today to mount a 50". I knew it was short notice and after normal business hours, but Eddie was up for the job! He even helped me decide which mount to order from Amazon Prime. We set up a 2hr window and I expected the mount to arrive before he did. Needless to say, a couple text messages and calls later....the mount arrived a bit later than expected today, but Eddie was more than accommodating to come after our 5-7pm window. On a Friday night! He called when he arrived and I brought my dog outside to meet him - Eddie mentioned he has two dogs of his own. We planned to mount one TV, but after my sister saw how well Eddie set up my TV, she wanted her TV mounted as well! We purchased an additional mount from Best Buy while he was setting my TV up and Eddie mounted that one too! Overall, Eddie was super friendly, professional, and provided quality service at a great price. We highly recommend him! read more

Repair Tech Plus - New view from my bed! Thanks Eddie! - Electronics Repair Near Me

I cannot recommend Repair Tech Plus enough!!! Eddie Watkins is just amazing. He set up my Roku devices to my TV's.... He is prompt, friendly, and knowledgeable. If you have ANY electronic or appliance repair, please use this company!!! You will not regret it. 5 stars! read more

My flat screen plasma TV lost power during a storm and it wouldn't turn back on. I live in Leesburg and Eddie was able to drive out, take a look, and diagnose the problem very quickly. Once he knew what was wrong, he ordered the necessary replacement part, came back a few days later and now he's got the TV working like its new. If you live in the DMV (he covers a pretty wide area) and your TV is on the fritz, I'd recommend you give Eddie a call. read more

Eddie is the best! I used him for a tv repair back in 2018 and remember him being fantastic so when I had a new problem I searched my phone for his contact info. I texted him out of the blue and he called me very quickly. He walked me through the problem and helped me with a quick fix over the phone! He saved me so much trouble and was so kind and patient. He is forever my go-to person for tv issues. Highly recommend! read more

I just called to get a quote to repair my TV. My TV is 7 hrs old. I was given an honest advice that cost of repair would be higher. I was provided support about better brands and price range for replacement. Thank you! read more

Eddie came recommended to me and it's been one of the best recommendations since I've moved to the area. I was able to fit in towards the end of one of his days and he did an amazing job. Hung my 60" tv, cut holes and snaked cables through the wall, and hung my sound bar. Looks great and I highly recommend. Eddie was 10,000% professional and is a genuine person. read more

Repair Tech Plus - Electronics Repair Near Me

I thought they were professional and nice, but they tried to repair my same appliance three times and it still didn't work. They were telling me one thing, but were telling my home warranty company something different. When I requested all three of us get on the phone to clarify the misunderstanding, Repair Tech Plus declined. As a result, I have to schedule another company to come out and start all over again with the assessment. This should have already been closed out so I could order a new appliance. read more

We really appreciate Eddie responsiveness to our call to diagnose the problems with our Samsung flat screen TV. After a thorough investigation, he concluded that our circuit board has failed. Eddie then proceeded to explain the options available and even helped us compare cost of purchasing new in place of repair. We could have not asked for a better support and sincerely appreciate the customer service provided. read more

Eddie was responsive and did a great job mounting two TVs in the townhome I just moved into. I would highly recommend him to anyone!

Eddie is the best. I called him after a long saga of frustration with Geek Squad to try to schedule a TV diagnosis/repair.. I couldn't believe my ears when, instead of another long phone tree... someone who knows TVs actually answered the phone. More than that, he called me right back after finishing up with another customer. And, get this...he offered to come out to look at the TV within the hour! I know I must have struck it lucky on the timing, but Eddie is about professional service at a fair and reasonable price. He quickly determined my TV wasn't repairable ...panel was out and they no longer make them for my model...but since I had my older TV on hand, he went ahead and mounted that for an interim solution until I could purchase a new one. He was professional, personable, and knew his business. Beyond TVs he repairs most other appliances except for computers. He offers a refreshing level of service that I will use as needed...and I highly recommend to others. read more

The utmost professionals! Absolutely no pressure/no sales tactics. Low key, not rushed, takes all the time needed. Very honest opinions, and diagnoses. Goes above and beyond the expectations. So many in the trade should take a lesson from Eddie and his partner! They have been at this a long time and it definitely shows. I will definitely rely on them for any future needs. I am going to rescind my negative part of the review. I did hear from Eddie, and will get back to him. Sorry, my impatience got the best of me. :-) read more

Eddie is amazing! Very reasonable and did a great job fixing my TV. I highly recommend him!

Eddie is professional, very responsive, and flexible. Super chill guy too. He quickly determined the mother board in my tv was fried due to a potential power surge. Ordered the parts, recommended various surge protectors, and completed the install. Would recommend to a friend if they have tv issues. His service fee was cheaper than 3 other competitors, and because he's flexible, he was able to stop by same-day. read more

I called to ask about repairing my 5 year old Sony 55" that all of a sudden, won't turn on. After discussing the diagnostic charge and potential parts cost, it was determined that I'm better off buying a new TV since prices are so low now. I appreciate the honesty and glad to see that there are business owners out there that actually care about helping others instead of taking advantage of situations. read more

Great experience from start to finish. Eddie accurately diagnosed my Samsung's issue after a brief discussion of the problem, then called back shortly thereafter with the price of the part and the labor cost. The work was performed efficiently and the problem resolved, all for the same price he'd quoted. Efficient, friendly, respectful, responsive...everything no I look for. I'm keeping Eddie''s business card. read more

Thank you, Eddie! You did a great job of fixing our TV. We appreciate your work--you arrived when you said you would and you fixed the problem quickly. Nice work!!! read more

My mom's TV was making cracking sound and because of that the picture quality was far from being desirable. I explained the issue but when technician showed up, he clearly ignored what I told him and asked my mom the same questions. No feedback was given about what he did or what he found. And I have no idea what my mom paid $100 for. Do not recommend. read more

Repair tech walked me through some possible ways of fixing the tv, it worked, just saved us $1,000 on a new tv!! Thank you Repair Tech Plus!! read more

The technician came out to service my tv on the same day I called. He was very professional and knowledgeable of the problem with my tv. He was honest with his assessment, and did not over charge me for his service. I'm so happy I found this company, and I will definetly use them in the future. read more

We had two TVs that weren't working. Eddie came out to the house , he was extremely helpful, and fixed our problems in nearly no time. He was polite and professional. I would definitely recommend him to anyone who needs an appliance fixed. read more

Eddie was awesome. My 55 inch flat screen tv stopped working all of a sudden and he came next day to do a diagnostic. Since he was there, he also mounted a smaller tv on my wall in the guest room. He was efficient, polite, dependable and charged a reasonable price. Will recommend him to my friends! read more

Eddie did an excellent job mounting my TV. He is personable and professional, reasonably priced. I will definitely refer him to my friends. Thank you so much! read more

Eddie was fantastic. A power surge caused my TV to have issues, so I called Eddie after reading all the positive reviews. He was there the next day and was quickly able to diagnose the problem. He had to order a part, which he was able to get in the following day. He immediately came and installed the necessary piece, and he even stayed to help me put the TV back in the wall and troubleshoot some other issues. I would definitely use him again if any other issues pop up. 5 stars. read more

I contacted the owner on Tuesday and we made an appointment for the next day. For my own reasons I changed the appointment to Thursday (still amazing!) and he was here at the time he promised. He fixed my RCA television and it's working perfectly now. I'm very happy with the service and the demeanor of the owner. A very nice, polite guy who is knowledgeable and non- intrusive. He honored my no-shoe policy and also looked at another electronic gadget while he was here. I am one who doesn't like workmen in my home because of past experiences but this guy was not one of those horror stories. I highly recommend him and I'll hire him again if necessary. read more

I never actually had to use their service, and that was all thanks to Eddie. He said there was a $100 diagnostic fee that would go towards fixing the tv if I chose to do so. When I described the problem over the phone on my 2 year old Samsung 55" that was just beyond warranty, he said the cost could be at least $300 and probably more and recommended I just buy a new tv. Many other repair shops probably would have stayed quiet and pocketed the $100, so it was nice to see there are still honest businesses around here. read more

We called Eddy Watkins for a broken adjustable bed that we had. Within 2 hours he was at our home, diagnosed the issue, went to get parts and returned within an hour to make the needed repair. His response, service, reasonable rates and sheer professionalism is the reason we will certainly use him in the future as well as recommend him to our friends and clients. read more

Eddie was great to work with (super friendly) and did a good job repairing our TV. He came over the very night we called him and diagnosed the problem quickly. When Eddie contacted his vendor to see if he could get a replacement part, he was told that there was a nationwide backorder and that we would not get the piece for 9-12 days. Fortunately, Eddie reached out to his other vendors in the morning and was able to get the piece the next day. He even came in on a Sunday to install it. His rate is very reasonable too, especially since he had to come out to our house twice and work over the weekend. Definitely recommend! read more

Very helpful gentleman!! He gave me a plethora of ideas about tv sizing and placement in my home and ways to save money on audio video purchases. read more

Excellent!! Polite, courteous, professional. Explained repairs, possible issues and causes. Answered all questions in detail and was careful with tv repairs. Highly recommend. read more

I texted Eddie a video of the noise my TV was making and he knew exactly what the problem was. It's a plasma and weighs well over 100 lbs, so it was great that he came to me. I would have had to hire movers to get it out of/into my basement if I needed to take it somewhere. Eddie arrived on time and had the TV apart, fixed, and back together in about an hour. Eddie is courteous, knowledgeable, and professional, and the cost of the repair was very reasonable. He even followed up with me the next day to make sure it was still working properly. I highly recommend Repair Tech Plus. read more

Eddie is very professional and passionate about what he is doing!! He make it on time and offer very reasonable price! He is very polite and friendly! He provide good service as what you would like him to do so~ read more