We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV, which had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul! read more

Paul was great! He came to the house at our agreed upon day and time, replaced the main board on our Sony Bravia 55" 4K tv, and installed the firmware in less than a hour. So far, it's working well. Thanks Paul! read more

Honest and doesn't mess around. Provides up front advice without running up service charges

NOTE: I did not get an actual service done - this is about service! Absolutely phenomenal! I emailed them to inquire about having a home visit and paying the fee, since my TV is too large and we don't have a vehicle to transport it to the shop. Paul gave me a call and asked me questions about what my issue was, so that he can potentially determine what things he needed to bring to fix it on the spot, if necessary. Paul was completely transparent about what the possibilities are, what they were able to offer, their recommendations, and how much the service would cost. He was so honest and it was refreshing that he wasn't going to just come and get the home-visit fee, just to find out that my TV was beyond repair. Highly recommend them if you want an honest and knowledgeable technician! read more

Paul - the Principal Owner - hit OUTSTANDING on every item as he diagnosed and repaired our "vintage" Samsung Flatscreen TV.  Paul's responsiveness is EXCELLENT, his follow-through and timely ordering of parts and scheduling of work is SUPERB.  He is friendly, very efficient - and - overall Paul provides a truly OUTSTANDING SERVICE which we deeply appreciate.  ALSO - EXCELLENT PRICING for A GREAT SERVICE!!!!!! read more

I initially contacted PWS Electronics to request a quote for repairing my TV. I promptly received a diagnosis along with a price estimate. I followed up with what I believe were reasonable questions--specifically, whether the quoted price included labor and parts, and whether it came with any type of warranty. After sending these questions, I received no response. I followed up a second time, a week later, but still did not hear back. I find it unprofessional to provide a quote and then fail to respond to follow-up inquiries, especially after multiple attempts to communicate on my end. read more

My 2015 Samsung TV became inoperable so I contacted PWS Electronics to discuss my options. Paul quickly identified the problem and offered a reasonable price for the repair. We scheduled a Monday morning appointment. He called me this morning to confirm the appointment and then arrived when he said he would. Replacing the burned out LCDs was a rather involved job but Paul went through the process methodically and thoroughly. My TV is fully operational again and I am very pleased with the results. I chose PWS Electronics because of the many excellent reviews listed from customers over the past 10 years. I now happily add my review to that list. Good communication, fair pricing, and expert service. read more

Found Paul to be a great electrician. He diagnosed my tv. Very professional. Very prompt. Knew his stuff.

If you need any TV repair, Paul is your go-to guy. Just an exceptional experience from start to end with very prompt communications along the way. It was also super convenient since he runs a mobile based business and comes to you for repairs. He recently replaced the back light on a high-end TV I was going to replace but his repair made it like new for a small fraction of the cost. Just an exemplary small business run by a great expert. read more

Thanks Paul for the amazing service! Patiently guided me over the phone troubleshooting my Sony Bravia TV. He followed up promptly, ordered the needed parts, and fixed my TV in a breeze. read more

My 65" Sony Smart TV went out completely. Made a call and talked to Paul about the problem.He was kind enough to come to my house asap,diagnose the situation.He took it to his shop,went over it with a fine tooth comb,ordered the part and delivered it back to us,hooked it up ,and bingo,just like brand new.I only wish all companies operated with the utmost professionalism as PWS! I highly recommend read more

Overall I was extremely pleased and satisfied with the work PWS electronics did to fix my LG OLED TV. It was a warranty repair and PWS provided a clear and detailed written estimate which was accepted by my warranty provider. When the ordered part (motherboard) arrived, PWS came and completed the repair the same day. My only complaint is that I called 6 to 8 different providers or four I stumbled upon PWS. They need to advertise or market their services more broadly, because I would recommend them in a heartbeat. They did an excellent job! read more

Excellent service ! I took my almost-new LG TV to Paul because my HDMI went black (I now see it's a common problem) Paul checked it several ways and found it was AOK. He charged me nothing, so he'll get my business for a long time to come ! Yup .... straightforward and honest. FYI LG has a few tips online to unplug everything and hold the Power button to get the HMDI reset. jb read more

Paul was very responsive to my initial contact and quickly scheduled an appointment to see my sick Sony tv the next day. He was prompt and efficiently diagnosed and repaired the issue at a reasonable cost. I would be pleased to refer him to anyone who needs tv repair. read more

So happy I found Paul and his service. Was able to fix the OLED in our flat screen versus replacing the entire tv. So convenient and easy to work with. Thanks PWS read more

Glad to have found this place! Paul was very very responsive, professional and fast with our TV repair. Great prices and unlike some places he does not charge just to look at. I highly recommend. read more

This guy is amazing! $225 to repair a TV that would have cost $700+ to replace (or even more these days).

I relied on yelp posts to select PWS Electronics; I was not disappointed. From the time Paul answered the phone until he processed payment, I was completely satisfied with the service. Paul is professional, direct, knowledgeable, and prompt. He was able to come out and fix my Sony TV within a few hours of my call; call me lucky, but having a repair man show up when scheduled often is a challenge. Paul was on the dot. I have no reservations recommending PWS Electronics for your tv repair. Now back to March Madness. read more

I needed new backlights on my Vizio TV. Paul gave a quote, estimated service time, and provided top notch customer service. He was very communicative, and did the services for a very fair price. Would recommend to anyone and everyone that needs television help! read more

One of the few TV repair shops still in business. Fixed my Sharp Aquos at a very reasonable price. Paul, the owner, is an honest, hard working guy guy. Highly recommended! read more

What a pleasure to deal with a repair person who is as responsive and knowledgeable as Paul. We had gritted our teeth through 3+ weeks of dealing with the incompetents at Samsung and the clown-patrol contractors they hire to provide service on their TV brand. A waste of time from start to finish (Why, if they value your business, do they make you listen to a recorded voice for 90 minutes telling you that "Your call is VERY important to us"? How about hiring more people and training them?) In contrast PWS knew immediately what was wrong with our TV, ordered the part prior to coming to our house, and replaced it as promised. We were advised of the price in advance; Paul showed up when he said he would; did the job right on the first try. Pleasant and willing to answer all my questions. Can't ask for anything more! A pleasure to deal with - Highly recommended. read more

PWS did a great job figuring out the video problem with my 65" Curved Screen LG LCD TV by looking at pics that I sent via text. After watching a bunch of YouTube videos, I had a pretty good idea of the problem, so I felt comfortable with PWS' after they told me the plan to fix. Another repair shop wanted to charge $120 just to come out to look at it, so there was no way I was going down that path. Paul, the PWS tech, showed up with part in hand and fixed the monitor in just a few minutes at a cost way, way less than the price of a new TV. He was fast, friendly, and neat. My TV has been running good and looking great for over a month now. read more

I live in DC and based off the reviews, decided to give PWS a call on Sat about my 70" Sharp Aquos TV that was acting up. They had an appointment on Monday, so I scheduled it and Darryl came out exactly on time and with his toolbox ready. He was incredibly nice, quick (it took me an hour to take the back off the TV to do my own checks-he did it in like 5 minutes), and had all of the parts to check my television to see if it was a certain board that was broken. The bad news? It was my panel, so the TV is trash. However, if I ever had a problem with my new TV I will purchase I will give them a call. Very kind, professional people! Thanks, Darryl and team for trying to help us! I would recommend using PWS Electronics! read more

Super Fast friendly service upfront price! No complaints!! Out TV was fixed in 24 hours and the owner was gracious. read more

AWESOME - I had a capacitor go out on one of my electronic circuit boards. I called them up and they asked to drop the board off and they would have it replaced the next day. I brought the control board by and they looked at capacitors and confirmed they needed to be replaced. He asked me to come back in 30 minutes. Picked up the board and put it back and everything was working again. Thanks again for the quick service and helping me out. Would definitely refer them for any electronic repairs and will use them again in the future. read more

When my 46", ten year old flatscreen TV broke down, my first impulse was to junk it and buy a new one. Problem was easily determined to be burned out backlights, but I couldn't see myself successfully doing the repair. I also imagined that the cost to repair would be more than the price of buying a new TV. However, my wife found PWS on the internet and I gave them a try. Paul knew my problem well, had a very exact idea of the cost, and sounded very competent. I rushed the TV down to PWS and in only 2 days it was good as new for a very reasonable price. HIGHLY RECOMMENDED! read more

About a year ago my TV display went out and I bought a new TV. After taking my old TV into PWS... They indicated to me that it could be fixed for a great price. Went back two days later to pick up. Low and behold... The TV is working a year later as it did prior to the display going out. I returned the new TV I purchased and kept the fixed one. Great work by PWS electronics and will gladly take any future TV repair to these guys. Thanks for saving me money!! Great place. read more

We had our TV issues with screen flickering while it still connects with our laptop. We originally approached Best Buy Geek squad, they pretty much just turned us away with how our TV isn't from them, they don't have capability to fix it and other non-sense. We were pretty frustrated until we found PWS Electronics. They have great reviews here for a reason. Although it was quite a drive to get there, Paul pretty much recognized that our LED bulbs were out and they needed to be replaced. He explained everything so well and so kindly. We can truly see he enjoys what he does. He is very passionate and knowledgeable. He gave us a rough estimate and promised to contact us if he finds any other issues. When we got contacted that the repair is finished, we went there again. Paul shows us testing it to ensure it is completely fixed! He pretty much just charged what he estimated when we dropped it off. There were no other surprise charges which I'm sure some places do. It was reasonable enough to not buy a new TV. PWS Electronics is really good, we are enjoying our TV again. read more

Bottom line: Took my TV in to PWS for service on 3/9/2012 for service. Took 2 years to get it back....not fixed. Once the problem was ascertained, I specifically asked PWS if the TV was worth repairing or should I just scrap it for parts. I was assured that it was worth fixing and that they would get the parts in about a month to complete the repair. Month after month went by and no communication was forthcoming on behalf of PWS. I would call every few months to check on the TV to see if there were parts available to repair it. Over and over again, there were no parts. I had to initiate all status inquiries. November, 2013 PWS called to finally say they were unable to repair the tv. I finally decided to go pick up my tv in February. It took nearly an hour to pick it up and return their loaner. PWS was rude when I came in to get me tv and appeared to stall on purpose. When the tv finally was found w/o the stand the repairman asked if I had actually brought one in. I stated I did as I would have no other way to display the tv since we did not have any tv wall mounts in the house. Once again, it took several minutes to have the tv stand produced. The stand was missing the bolts used to secure the stand to the tv. By this point i just wanted to leave and chose to find accept that there were no bolts to be found. PWS get a D for Quality because they did give us a loaner TV for the entire 2 years they had our TV. Poor customer service, poor communication, lack of knowledge of part availability. lack of parking. read more

Today I'm doing my Taxes for 2013 and I noticed a charge that I didn't understand and decided to do some investigating. I identified the charge and remembered this experience. Last year my 60" Sony TV rear projection picture went black suddenly. I got online and called who I thought was a Sony TV repair specialist. This guy came out and said my TV from 2004 was done and I should just buy a new one. He said as a matter of fact he would only charge me $100 to take it off my hands. I told him to go away. I got on Yelp and found a good review for PWS Electronics and called for an appointment. The guy who came out looked over my TV, told me I just needed a new lamp, And he rewired my audio for much better sound quality. It was a very good day! Thanks! Mark Wilson read more

These guys are awesome. Professional, courteous, responsive, attentive, friendly, and above all, expert! We had a malfunctioning Samsung television that had a more complex and rare issue than simply a light being replaced; they diagnosed the issue thoroughly and, much to our surprise and satisfaction, made 2 trips to the house to fix the problem the same day they made the assessment. Highly recommend. read more

PWS Electronics came through in the clutch for me. I had to have a "professional and authorized service center" diagnose a failing television for me to take advantage of my credit card's extended warranty program. Paul took care of me and got my television diagnosed within 48 hours, which gave me the documentation my credit card company asked for. I couldn't recommend them highly enough, especially since services like Best Buy's "Geek Squad" will only service and diagnose products bought at Best Buy. Do yourself a favor and "spend local" with these guys instead. read more

Our TV kept turning itself on and off. We took it to PWS and they took care of the problem within a couple of days for under $100 (a lot less than it would have cost us for a new TV). Not only was the problem fixed, but the color and picture actually look better; it feels like a brand new set. Paul was extremely helpful and professional. I would recommend PWS to anyone with a TV problem. read more

Quality repair on my beloved plasma TV. Very satisfied with the work and excellent customer service.

Absolutely great business. The owner is very friendly and fixed our TV right away. Will recommend to anyone.

PWS Electronics should be your first choice when calling around. Seriously. I cannot say enough about them. Thank you.I want to say thank you again. Darrell came out (such a nice guy..) and diagnosed, fixed and gave an honest assessment. We now have a working TV when most people said just buy a new one. Professional, courteous and a pleasure to deal with. I wish all experiences for repairs were like this. read more

Great experience! Our Samsung LCD randomly powered off randomly and we thought for sure it had seen its last day. Fortunately, I came across the Yelp review for PWS Electronics. My experience end-to-end was wonderful. Paul gave me a quote over the phone and said if I brought it in, he would provide a free estimate to complete the repair! From there, he we agreed upon a price to complete the repair and if it were to exceed that price he would contact me. Paul said he would need 2 days to complete the repair. No problem. To my surprise, he called me a few hours later and said the repair was complete! It was a common problem with my Samsung Model and he had the parts available. Friendly guy, quality work (thus far) and a fair price. While I hope to never need his services again, if I do need a TV repaired, he's my first call. read more

Paul was absolutely fantastic with exceptional customer service skills. PWS fixed my 18 month old tv, repaired within 48 hours. Then, I brought them a computer/tv monitor that I figured was not repairable. Fixed in 72 hours including 2 days of testing. I recommend them to anyone needing tv repairs. Very thorough and fair price. 5 stars! read more

I brought my LG t.v. in to get the backlights replaced, and Paul made the process so easy and stress-free! Paul is extremely knowledgeable, friendly, and professional. He called me the next day with a diagnostic rundown, price quoted, and it was ready for pick up, the following day. It was a bit pricey, but going through this without all the hassle of horrible customer service made it worth it. I defnitely recommend giving Paul a visit for any electronic concerns. read more

Really impressed with how quickly Paul fixed my Samsung tv. The price was great wouldn't hesitate to take other electronics to PWS.