Fantastic, responsive service and gives you a clear, accurate answer. Paul was able to diagnose my TV from some pictures and video, and gave me clear options for moving forward - even without charging me. A great shop that should be your first call / email when trying to repair something in the DC area. read more

Paul was absolutely fantastic with exceptional customer service skills. PWS fixed my 18 month old tv, repaired within 48 hours. Then, I brought them a computer/tv monitor that I figured was not repairable. Fixed in 72 hours including 2 days of testing. I recommend them to anyone needing tv repairs. Very thorough and fair price. 5 stars! read more

I was moving the tv from an old apartment to a new one and it went completely dead. Standby light wouldn't turn on at all. I took it to Paul and he told me all the different things it could be. Free diagnosis after bringing it in and got back to me with the issue the same day. I said to go ahead with repair, he ordered the parts and had it fixed by lunchtime the next day. Incredible service, very nice guy, and will do business again if I ever run into issues. TV feels brand new! read more

Paul and Daryl were awesome! My 4K TV died on me. Paul got the model number from me when I called and Daryl came out quickly to inspect it. He confirmed it was the main board and already knew which part to order. I was up and running in no time! They worked with my schedule and provided professional service. I would definitely recommend them to a friend!! read more

Paul was prompt, courteous and up front in diagnosing the problem with our TV. He had the problem identified within 5 hours and called with the results. He was clear, concise and provided additional information on recommendations for replacement TVs after ours died. Highly recommend Paul and PWS Electronics to anyone who has TV issues. read more

I'm so pleased with the customer service I received from PWS Electronics! The appointments were scheduled very quickly, and the technician, Darryl was very professional. I would highly recommend this company. Brenda J. read more

Had an easy, great experience with my tv repair. They answered the phone, got back to me right away with a quote, then got the part quickly. A repairman came out and he was polite and neat. He did the repair quickly and the problem was solved! Price was a little painful but the part was an expensive one. Definitely would recommend them. read more

Paul and his team are amazing!!! The fixed our $10K Samsung TV after another company told us our TV was shot and needed to be hauled away!!! Thank you so much for your service, time, and expertise. Paul spent at least 30 min total on the phone with me explaining everything and answering each and every one of my questions even before he came out or I had paid a dime. Can't thank you enough. Do not hesitate for a second to call PWS!!! read more

Paul was very helpful and extremely patient. He was thorough and helped remedy the issue. Great find

Paul (owner) was fantastic facilitating his services and Darrell the technician was fast, courteous and super intelligent in his field of expertise. I have a 60" Plasma LG and he saved the TV (for the time being) at a really low cost and they came to my home. Totally recommend. read more

I called "PWS" last minute to fix my TV and they were able to come out the same day. The gentleman that came to my home was friendly and informative. The company has great customer service and do excellent work for a fair price. read more

Paul at PWS understands customer service, I knew that 20 seconds after he picked up the phone. He seeks to understand your situation and gives you options with timelines and budgets attached. I like someone who assumes your at least as smart as he is and is taking the approach that "if this were my TV and my money I might consider..." Pro's...professional, upbeat, honest, knows product. Location is good, off Braddock. Con's....none that I see unless your looking for a glamorous environment. read more

My daughter thinks I give everybody a 5-star review, but what she doesn't understand is that, so far, I have really only provided reviews to businesses that really impress me. PWS is another one of those! From the moment I called Paul last Saturday to when I picked up my newly repaired LCD television on Tuesday, the customer service was first class. Paul was very personable on the phone and then even more so when I brought the TV to the store 40 minutes later. On Monday, he called with his diagnosis (which was free!) and then explained his plan to repair the TV. The next day he called and it was ready for pickup. With the free diagnosis, we were prepared to walk away and buy a new one if the repair was too expensive, but the cost came in way below what we were expecting. Bottom line, PWS is our electronics repair store for the foreseeable future! read more

We found this business searching yelp. Our Seiki flat screen's picture went out, you could here sound by nothing to see. We brought the TV in to PWS the gentleman was super friendly, told us they would try to sort out the problem but since our TV is a lesser known brand parts may be tricky to come by. I think we got a call not even a day later diagnosing it and with an estimate to repair. Very reasonable $ it was fixed in a day but due to our own scheduling we couldn't get in for another week. The owner then was going on vacation and called to let us know so that we could get the TV before he left. Our own schedule clashed again but we happily picked it up a week later. This guy went above and beyond customer service. I hope we don't need TV repair again but we will come here if we do. read more

Our TV had a blown out power board, and they were able to fix it the same day. Paul was very friendly and professional, and we spent an eighth of the cost of a new tv getting our old one fixed. Highly recommended! read more

Paul was very friendly and communicative during the time it took to fix our television. It took a little bit longer than I had hoped to get the right part in to make the tv operational, but it was worth to have a working set again. Staff even helped us load the tv into the car. read more

Darryl the technician was fantastic! Not only did he repair my TV, he spent time going through the picture settings to correct the color, contrast, etc. The cost of repair was very reasonable and the picture looks great! read more

Paul was easy to work with and very knowledgable about electronics. Quick turn around and good prices for my TV repair. I would highly recommend dropping off your TV to get a free quote here before you consider buying new. Great place with great customer service - I will be back for anything that comes up in the future. read more

Trying to keep this short, but I don't know, the SERVICE, COST and TURNAROUND TIME was PHENOMENAL! My technician, Paul, took GREAT care of me, got my television up and going in no time. I had a 42in Toshiba Flatscreen, it went through a power surge and my husband wanted to toss it and buy a new one... I just couldn't bring myself to do it. The TV was fairly new, GLAD I DIDN'T! PWS saved the day! read more

Actually took the TV back a few weeks later after comparing other TVs and deciding it would be worth it to get it fixed. Dropped it off on a Friday afternoon and it was done Saturday. Great service, and they honored the estimate from before! read more

The PWS guys are awesome! I had a plasma TV that my insurance company said could not be fixed. I called PWS and they sent Daryl over who determined it was the main logic board. They ordered the part and brought it over but it didn't work. They took the TV to their shop at no additional charge, determined that the logic board they put in was defective. They got a working logic board got it working and brought it back to the house. Everything is working perfectly and I am super happy I don't have to give up my plasma. Thanks guys! read more

The best place VA. They fix our Sony BRAVIA KDL55EX620 55-Inch 2011. Exceptional service and advice. Paul so helpful, I recommend this business highly. PWS came first in price and courtesy. read more

These guys are awesome. Even though a had a special tv that had to get parts from China, they got it fixed super fast. Followed up with calls, kept me posted, the tv works great now. I've moved further away, but will still drive further back to them if I need another repair on a tv in the future. I was even moving, and didn't pick up the tv right away, and they were cool with it. Seriously these guys take pride in their work, and do it right. Very happy customer. read more

I took my TV here for a repair and they where very responsive to my needs and provided Great Service, and completed my repair fast.

Paul is fantastic! Responsive and his prices were very reasonable. He worked quickly and was a pleasure to deal with. I will gladly go back to PWS for my tv repair needs. read more

My 42" LG LCD TV (not even 2 years old) went black one day out of the blue. Sound was fine, but the screen was black. I called LG and the customer service person told me the cost to fix would be $245 plus the cost of parts. Called PWS Electronics for a second opinion and Paul said i likely needed new bulbs? (forget the term). Their cost for parts AND labor was cheaper than where LG was sending me to. And I chose to pay extra for pick up and delivery. The best part of all? They happened to be slow today so they were able to pick up my TV....fix it at the shop...AND deliver it back to me....THE SAME DAY! I'm a happy customer and would definitely recommend. read more

I did a fair amount of research to find an electronic repair shop in the area that was recommended, and I was very happy with the service I received here. Paul was extremely friendly and personable, and called me back promptly once the problem had been diagnosed. To be honest, it took a little longer for the repair than I expected, but then again the TV I brought in is an industrial commercial unit so I'm sure that's why it took a while for the needed part to arrive. Over all a really great experience; I will definitely return if I have further need of their services, even though it's about 30 minutes away from me. You won't be disappointed with PWS Electronics! read more

Couldn't be more pleased with the service I got from PWS. I took in my LG TV for repair. They clearly identified the problem so I could understand, gave me a free estimate for the repair, performed it successfully and on time, and kept me posted along the way. I'll definitely be back if the need ever arises. read more

Their web site says they, "know how to repair just about every kind of electronic tool, gadget and equipment.", but when I told him what I had, he said they don't fix those and hung up on me, without even saying goodbye or letting me tell him what the problem was. Very rude. read more

Paul was great, my tv was not working at home so Paul checked it out for a couple days. The tv worked while at his shop the entire time he had it and kept me abreast of the situation and even kept it for an additional day to be sure there was nothing wrong with it. He did this all at no charge. I appreciated his honesty and not trying to charge me for nothing. read more

For several weeks our TV had static lines for several minutes before the picture would be clear. I videotaped it on my cell phone and went to see PWS Electronics, hoping that I didn't need a new TV. Paul viewed the recording on my phone and after thinking about it for a minute or two asked if the TV is connected directly to the box or if the TV goes through a receiver. I told him I have a receiver. He then indicated that he thought the TV might be fine; but felt the problem might be with the receiver or the wiring. Upon checking the receiver and the wire I found the problem is in fact the cable wire from the receiver to the TV - the insulation was split. Put in a new cable and all is good. I called Paul to thank him. He didn't even ask to be compensated for his time. I would definitely recommend Paul and PWS Electronics. read more

Last honest repair man. Paul is my hero. His integrity is beyond reproach and he is good at fixing things.

I've used PWS Electronics twice for laptop repair and they're great. The first time, they fixed it nicely (it was a virus problem) and the charge was totally reasonable. The second time (different computer) it turned out that the graphics card had been wrecked due to overheating (my fault), so they didn't even charge me despite having spent time on diagnosis and trying fixes short of replacing the card. read more

Great service, Great price. They charged half what other places had quoted me. In my case the problem was a simple one and I was able to pick up my tv the same. Highly recommended. read more

I called PWS to check rates and availability. The gentleman that I spoke with over the phone was very pleasant and courteous. They were able to send someone to my house the same day in the allotted time he gave me. The gentleman that came was very professional and pleasant. He was able to fix my tv in about a hour. This was an AWESOME experience. I would definitely recommend PWS to my friends and family. I am one happy customer! Thank You! read more

This was the best experience I could have imagined. When our TV lost all power a week before Christmas, I wasn't really sure if we fix our replace it with a newer TV. Paul was able to diagnose the issue over the phone, and we quickly set up an appointment for them to come fix the TV. Paul was able to fix the TV quickly. My 3 year old was happy he would watch Elmo's Christmas Countdown again. I'm so happy I called PWS. read more

My experience with PWS was exceptional. When I called, I talked to Paul (the owner). He was able to diagnose the problem with my TV over the phone. I have a Panasonic 65" Viera Plasma TV and the part is not manufactured anymore. Paul was able locate a suitable substitute and verified with Panasonic that the part would work. As soon as the part arrived the technician, Darrell, came to my house and installed it. Darrell was very efficient, friendly, and most importantly fixed the TV. The cost of the repair was very reasonable and saved me having to replace an expensive TV. I am very happy and strongly recommend Paul and his crew. read more

Paul at PWS Electronics was a pleasure to do business with. Fast, accurate and reasonably priced. I brought in a 50 inch Panasonic plasma that had been damaged by lightning surge. It was DOA. PWS diagnosed quickly, explained the repairs to me and fixed it in just a few days. TV is back home working like a champ. Thanks Paul. You'll get my business the next time one of our systems has a cough or a nosebleed. 5 stars & two thumbs way up. read more