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Hang It Up Mounting

5.0 (1 review)
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Response time

40 minutes

Response rate

100%

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Services - Hang It Up Mounting

TV mounting

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7 months ago

Punctual and Communicative. Did a really good job. Very good pricing too. I definitely recommend.

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Nadeem A.

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ADT Security Services

ADT Security Services

1.0
(7 reviews)

Buyer BEWARE! My wife had an ADT system put in our home due to me working on the road. I have now…read moreretired, and we no longer need this service. When she called to cancel, she was answering many questions, told it was just part of the process, which was fine. In the end, the representative said "OK, that will be $3000 to close the account!!! WHAT!?! So basically, we are forced to keep this POS system until April 2029. What a rip off and scam. So please, make sure the "nice" person visiting your house to make you safe, explains to you the 5 YEAR CONTRACT!! Oh, well.....live and learn. Again, our stupidity, but please, BUYER BEWARE!!

YELP has to allow for a NO STAR review in the case of ADT. At our recommendation our daughter had…read moreADT installed in her new home. She was recovering from surgery at the time so ADT was given my email address and phone number to contact. Installation went fine and following it being completed we asked that my contact information be replaced with that of our daughter. We have now been attempting for FOUR YEARS to have this completed. She calls ADT Customer Service constantly and is of course is told that it has been taken care of, which it NEVER is. Just last week I received a barrage of emails advising me that her alarm system needed a new battery. I have received calls that their alarm was sounding. Again, she has made the request every time to change the contact information and again she was advised it was taken care of. I just received a call on MY cell phone from ADT. It was the ADT "virtual" service tech calling to assist my son-in-law with a change that needed to be made to the keypad. I explained to the tech all that has gone on and that he would need to contact my daughter; I gave him her cell phone number and repeated it to him. He said he would call them. Rather than do that, they received a message that the appointment was cancelled and they were advised to make a new appointment. There is a wait time of 45 minutes to do so. My husband and I have been ADT customers for FIFTY-ONE years. That ends NOW. WHAT IF THERE WAS AN EMERGENCY???? ADT used to be the only game in town but it no longer is so we do not have to tolerate such shoddy customer service.

1st Security USA

1st Security USA

4.6
(32 reviews)

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

Hang It Up Mounting - tvmounting - Updated July 2026

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