Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

TJ fixed my broken iPad in a hot second and didn't even charge me (a broken charger was stuck in…read morethe charging port). It was so quick and easy. I highly recommend.

I got what I needed at Micro Center. The staff was great, and my laptop was fixed. Prices were fair…read moreI thought. Turnaround time was okay. There is plenty of surface lot parking. You can make an appointment in advance, I believe. I simply signed in upon entering the store and only waited a few minutes.

This is a great store for computer and related product purchase. Today, I came in just for service…read more(battery replacement) on my iPhone (they are an authorized Apple service provider). I made an appointment on line and met with the technician just a few minutes after my appointment time. He explained everything very well and was respectful of me and my time. My phone was ready for pickup at the time he said it would be.

I brought my phone in because the iOS would not update, They had never seen the particular message…read morebefore (which is hard to believe) they wanted to wipe the phone completely to redo the iOS. I did not wanna get iPhone wiped, but Was told to start the process it would begin with a wipe. So I insisted on seeing a tech and going through the steps one at a time, against the initial advice, I was giving everything turned out perfect, I could not remember my Apple password, which was not needed. I will send a picture of the phone pairing option, which should've been obvious. I still stand by my previous review..

I came into the store hoping to have my MacBook looked at briefly because the rubber trim along the…read moreside of the device was peeling, and I wanted to understand why this was happening and what could be done to resolve it. When I initially arrived without a reservation, I was greeted by a friendly associate who was helpful in getting me checked in and situated. I was told that my wait would be approximately 40 minutes; however, I ended up waiting for about an hour. When I returned to the store to check in for my appointment, I then had to wait an additional 5-10 minutes before being acknowledged. What made the experience particularly frustrating was that the store did not appear to be busy. There were multiple associates present, yet I continued to feel as though I was being overlooked. Once I was directed to a table, another associate stood in the area talking with a coworker and did not acknowledge that I had been told to sit there, making it difficult for me to even take the seat. I eventually had to move the stool myself to the side. The associate who was supposed to assist me was also simultaneously helping another customer with a separate issue. I completely understand that associates may need to assist multiple customers, but the way the interaction was handled left me feeling rushed, dismissed, and ignored. I was simply looking for a straightforward explanation regarding why the rubber trim on my MacBook was peeling and what, if anything, could be done to fix it. Instead, I felt as though my concern was an inconvenience and that the associate could barely be bothered to assist me. Ultimately, I left the store without feeling that my concern had been properly addressed. The only solution I was given was to replace my screen for approximately $600, despite the fact that there is absolutely nothing wrong with my screen. My concern was specifically the rubber trim peeling from the side of the MacBook. I was not provided with a clear explanation as to why this was happening or given an appropriate repair option for the actual issue I came in with. The most frustrating part of this experience was not simply the wait time. It was the lack of acknowledgment, attentiveness, and effort to actually understand the issue I was bringing forward. Considering the store was not particularly busy, I found the level of disregard especially disappointing. I came to the Apple Store expecting knowledgeable and attentive customer service, and instead I left feeling dismissed without a meaningful resolution. I would appreciate having this interaction reviewed and receiving clarification on what repair options are actually available for the peeling rubber trim, rather than being directed toward a $600 screen replacement for an issue that does not involve my screen.

I spilled water all over my laptop and thought it was as good as dead. However, Mr. Fard managed to…read morefix it. He was very kind and the service was great!

They fix computers. So far replacement of a fan and addressed a memory issue…read more Great techs and good customer service. Highly recommend

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

The fan on my 2015 Lenovo ThinkPad E550 had been failing. I had previously purchased the part that…read moreneeded to be replaced. Upon consulting with a number of computer repair shops who could not do it because the part needed to be soldered to the motherboard and that they could not do it and the stupid that could do it were quoting me prices ranging from $175 - $300. I then called BoonPC. The tech (I'm very sorry that I did not get his name) told me that he not only could do the repair in less than a day, but that it would cost me nearly $100 less than what other firms were charging. My laptop is back up and running thanks to BoonPC!

Hon has saved us many many many times. Whether a desktop laptop or an android components they're…read morevery helpful and their prices are more than reasonable.

I can't say too many amazing things about this business. Alex is a godsend and saved me from losing…read moremy phone number. Xfinity Mobile screwed me over for a month with assorted shenanigans and incompetence. So much incompetence that they accidentally canceled my phone number which they told me could not be recovered. I had this phone number since college and wasn't interested in giving it up. Came over to Xfinity from AT&T and experienced nothing but horrible service. I didn't ask to be put on a prepaid service (called NOW MOBILE) and they signed me up on one over the phone on January 15th and told me they couldn't get me off for SIX MONTHS. All I got were apologies and ineffective attempts to correct the situation. Apparently NOW MOBILE doesn't support something called an "MDM feature function" was allows them to retrieve a phone number after it was canceled. THEY suggested I cancel it from NOW MOBILE to reboard it onto Xfinity's mainline service. I guess the rep that signed me up the night of 1/15 was looking for an incentive pat on the back from management or maybe didn't know what he was doing exactly - who knows, but he set the wheels in motion the ultimately led to tons of wasted time and a canceled phone number. NOW MOBILE doesn't offer live phone support, so you end up on virtual text communication with people overseas.... China, India Pakistan, Philippines, etc. Extremely slow, repetitive, communication challenges. They should call the service "NO MOBILE" because it was awful. Anyway.... I was completely despondent/lost Thursday and had given up hope until my brother suggested that I go see Alex. He's super skilled and super knowledgeable and most importantly super enthusiastic. We were successful in porting an otherwise dead phone number over from Xfinity to SIMPLE Mobile (a service he sells) and I'm back online. The prices were even less expensive - which was the reason why I stuck with Xfinity and continued to take the poor service I was getting from them. The service didn't port over immediately and I was so worn out by all of this that I told Alex to just get me a new phone number. The status was stuck in "in process" which I thought was because my old phone number really technically was no longer available (according to Xfinity). Alex encouraged me to stay positive since it could happen anywhere from 10 minutes to 24 hours. Lo and behold - 7 hours later I got the good news. The order was completed!!!!! I could restart my phone. He made my day! I can't recommend this guy enough.

Once again, tech is a new and used tech shop that can service or repair your phone, computer tablet…read moreor device while also providing used and new phones for a lower cost and you can find anywhere else on the market. The owner is Amazing and very helpful!

Can't believe my good fortune at discovering Chevy Chase Geeks and Yohay Korkos! Hugely skilled in…read morecomputer setup, problem-solving, tune up and repair, and virus & spyware infestations. Beyond that, terrific customer service: Responsive, honest, patient, great prices, good advice, and a delightful guy, to boot. He worked hard to repair my printer only to learn it had an unfixable software defect and had to be returned to HP. He went the extra mile and offered to talk to HP to explain the situation so they wouldn't give me a hard time. I soon will hire Chevy Chase Geeks again to setup my new laptop, I can't recommend them highly enough. 202-386-2000 info@chevychasegeeks.com

These guys are fantastic! They have saved my computers more…read morethan once, super fast service, priced very reasonable and highly skilled. I like the fact they come to the house or business (in my case both), and fixing off site if needed. They know what they are doing and called exactly as promised. Finished my repair on time and helped me to prevent any issues in the future. This is my spot for PC's and Mac's repairs.

Chris did an amazing and fast job. He came to pick up my laptop at 5pm. Next day at 7:30am I had my…read morelaptop up and running. He hand delivered the computer back to me. Very reasonable pricing. Great communication Great value Will reach out to him again in the heartbeat with any of computer problems.

From the owner: We provide professional local and remote IT services at affordable prices. Call BTS today to…read morerestore and optimize all of your valuable electronics.