The fan on my 2015 Lenovo ThinkPad E550 had been failing. I had previously purchased the part that needed to be replaced. Upon consulting with a number of computer repair shops who could not do it because the part needed to be soldered to the motherboard and that they could not do it and the stupid that could do it were quoting me prices ranging from $175 - $300. I then called BoonPC. The tech (I'm very sorry that I did not get his name) told me that he not only could do the repair in less than a day, but that it would cost me nearly $100 less than what other firms were charging. My laptop is back up and running thanks to BoonPC! read more

Hon has saved us many many many times. Whether a desktop laptop or an android components they're very helpful and their prices are more than reasonable. read more

I was extremely pleased with the service and help that I got at Boon PC. I got a dreaded virus/trojan horse and Boon was able to remove the malicious software and fix my computer w/in 3 hours. I called Boon PC around 9pm and he picked up and told me to come in the following day. I appreciated getting some advice at the late hour. Boon PC's prices are way lower than Geek Squad (which offered to return my computer in 2-4 days). I hope not to ever a virus again, but I would definitely go back to him for service. read more

BoonPC has been fixing our computers for about 10 years now. The most recent was a week ago when my son's Dell Laptop's hard drive crashed. While the owner displays a great sense of humor, he is also a fine technician with solid diagnostic and repair skills. We followed his advice, bought a new 500 GB hard drive and a portable back-up hard drive at a local discount retailer. Then Boon was able to recover all the data, copy it to the portable hard drive and reinstate it on the new hard drive. All this with a smile and within 24 hours. My son is happy again. What more can I ask for? I would recommend BoonPC without hesitation to anyone with computer issues. read more

BoonPC - IT Services & Computer Repair Near Me - Bethesda, Maryland

I thought with the good reviews that this would be a good place to take my laptop to have the fan replaced and a simple clean up. I couldn't have been more wrong. They fixed the fan after waiting two weeks for the part, but that was the only thing that was done correctly. My computer, which had no real issues other than the fan going in, came home with a variety of issues that had never existed until Boone got their hands on it. I can no longer save a Word file as a PDF, can no longer work from Dropbox, have numerous error messages, and the computer shuts off for no reason. Things that never happened until they touched it. I took it back in to have them fix these issues, but instead they told me all of the reasons that these things were happening and that it had nothing to do with them and that there was nothing that they could really do. Use Boone if you want to come away worse...but not if you want your issues fixed. BEWARE! read more

I'm very happy with the attentive and successful response to my computer issues. Convenient and excellent describe the location. Thoughtful and respectful describe the owners. read more

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Boon Computers is one of those places you hope too many other people don't find out about: honest, reasonably priced, competent and reliable. He has repaired several of my computers (desktop and laptop) and declared a couple other PCs DOA. He only charges when he does actual 'work' - several times he has checked out a computer for me and not charged. I rely on his work and his word. read more

The little pin inside the tip of my charging cable broke off in the plug of my laptop. Because my battery was pretty much dead and I couldn't charge the machine, that tiny piece of metal made my machine useless. Micro Center, a major computer store, said they really couldn't do much for it or would charge a lot just to look at it. I took it to BoonPC and they fixed it for $75--the price they quoted--and a day ahead of schedule. I recommend them! read more

Boon PC was great throughout the entire process. I am new to the area and it was hard to find a good PC repair shop in the area. After a long process of going to various store and shops I came across one of 2 places. 1. A repair shop run by a technician out of their home that uses second-hand parts online such as Ebay with a low hourly rate (around $60). 2. A repair shop that has an actual business location / shop that has an in-house technician that uses OEM parts directly from the manufacturer but at a slightly higher per hour labor rate ($75- $150). Boon PC falls into the latter category. They do a free diagnostic on your computer when you bring it in and call the respective manufacturer to locate exactly the parts that you need. They try to find the cheapest possible parts from the manufacturer and get back to you within a couple days to let you know how much the parts are. I think that if you are able to get an official OEM part directly from the manufacturer for only a marginally higher labor rate that is a no question better option when it comes to computer repairs. They are really informative throughout the entire process and have a quick turnaround. For my specific problem I got a call that same day about pricing for a part they located through ASUS and had it delivered and repaired within three days. They charged $75 for labor and with the price of parts the repair came out to the same price as just the labor fee at other repair shops around the DMV area. I also did not want to keep having my computer opened and put back together multiple times shopping around to multiple places. For reference I went to about 6 different repair shops around the DMV area including Best Buy (which is a bit of a rookie mistake on my part because I didnt know the area). When it comes to repair stores / shops it is hard to find an honest place at a great price. I think Boon PC is one of those repair shops that is quick, honest, and a good value in terms of pricing. I will definitely recommend them to anyone that has a PC repair issue and I will use them again should any problems arise in the future (fingers crossed that I dont have any). read more

i found boon on yelp. i love yelp. i now love boon PC, too. i think of computers a lot like cars. they are machines. many, many people use these machines on a daily basis yet don't really understand their inner workings and worse, would be somewhere b/w hugely inconvenienced and totally stranded w/o them. i feel like cars & computers should be on those "life skills" lists in school curricula that are unfortunately still electives but will hopefully one day be required courses (think woodshop, home ec, etc). but for now i am with the masses who drive/use machines every day and don't know how they really work so we are at the mercy of mechanics and IT experts. it's kind of scary being @ the mercy of these folks. a lot of them are shady or just charge insanely high prices for simple work b/c they can. boon PC is NOT in either aforementioned category, thank goodness. i arrived @ boon around 3 in the afternoon and was out by 3:25 with a fully functioning computer that i'd previously feared for dead. not only was it painless, it was cheap (granted, the issue was very small even though it initially presented as a HD failure). and, i was also told to get down to my car quickly b/c that part of wisconsin avenue does not allow parking after 3:30 PM (for rush hour), and that if i ever have to come back they have free parking in the back. they saved my computer, and a potential parking ticket. awesome, friendly and fast service for a great price + helping me stay online and out of the DMV? WIN. read more

If you have a PC and need any sort of repair to it, this is the guy to go to. He's a one man operation but he's better than the whole tech staff at Geek Squad or Micro PC. He does it all, data recovery from hard drives that have crapped out, tuning up your PC and getting rid of the gunk that causes them to run slow, and just about any other ailment a PC can have. Seriously, this is the place to go and his prices are amazingly low. read more

Great Service. I called, they told me what time to come in, and were able to quickly look at the computer and tell me they couldn't fix it. Gave me helpful advice about which PC to buy and not to buy. And didn't charge me for anything. read more

I've been bringing my PCs to Boon for years. The king of getting viruses off computers very quickly. And an honest guy!

I've used Boon PC for at least 5 different jobs in the last 10 years, and I've had great experiences every time. They've removed viruses, recovered data, replaced corrupted hard drives, replaced power units...you name it, they've done it for me. In my opinion, this is one of the best and most reasonable service providers (of any type, not just computers) in the DC area. They give you an honest assessment of our problem, clear any work with you in advance, allow you to purchase your own components (not trying to gouge you on sales commissions), and they get the work done promptly. In cases where I needed components, I just purchased them from Amazon and had them delivered directly to the business. The only problem I've ever had with Boon PC was during their transition between locations, but a quick check of their website explained the problem, and who among us hasn't experienced problems with the phone company? Public parking lot right next door. Great service, reasonable charges, trustworthy! read more

Boon PC is the best computer repair shop I have every been to. They are honest, hard working, family owned and worked great for me. Fixed my laptop and recovered data from my old PC for a very reasonable price. They listen and provide valuable advise. Very fair, very professional. So hard to find; well you just did! read more

I was in Bethesda for a two-day meeting and forgot my computer charger. BoonPC was a LIFESAVER. I called, they found a spare cord, and I was back online in minutes. The most courteous, professional, efficient experience I have had. The owner, who was working at the time, was lovely and so helpful. I very highly recommend them for anything that you might need computer-related. Fantastic business. read more

These guys are excellent. I never back up my data, and I was about to pay sorely for it when my laptop crashed last week and wouldn't start up. All my dissertation data was nearly lost. I took it to Boon, and they charged a fair rate and were able to recover everything. They are nice, work fast, very knowledgeable. I would definitely recommend them. read more

After deleting some files, I really wanted to take my business to this guy based on the excellent reviews here. I called him several times both on Tuesday and Wednesday during normal business hours. No answer. Because I needed those deleted work files desperately, I drove to the address listed here, on Wisconsin Avenue. When I got there, there was a sign on the door indicating he moved to Montgomery St.. When I arrived at his Montgomery Street location around 11am on Wednesday July 23, his doors were closed and locked. All that was displayed was a "Will Return" clock pointing to 10am (since it was already 11am, I guess he meant 10am the following day). When it comes to customer service, I find it's the little things really make a difference. The fact that there was no sign on his business saying "Sorry for the inconvenience, but we had to close today" and no voicemail are poor ways of doing business these days, I think. They're such easy fixes. Just to complete the story, I went to Advanced Computer Repair in Tenley, dropped my computer off around noon, picked it up the next day before closing. The price was a little steep, but Abraham found all my files. And he was very courteous, too, which goes a long way in my book. read more

Brought my computer here for freezing. They did some stuff that made it start back up and probably made sense but didn't fix the problem because it's freezing again the same way. I tried to ask the woman there what exactly was wrong with it and she gave me a long list of things they'd done, but got very defensive when I tried to nail down what exactly was wrong. She was really rude and turned it back on me like my idiocy caused the problem that they'd heroically fixed. I would've let it go if they'd gotten the job done, but they didn't. incompetence + arrogance + rudeness = 1 star. read more

Boon PC is indeed excellent. I had a problem with my hard drive starting up. Boon told me to bring it over, and he did some troubleshooting on the spot with me there. Fortunately, it turned out to be just a loose connection tucked away -- he charged me $20 and sent me on my way. Boon clearly knew his way around a computer, and he was friendly, straightforward, and efficient. Highly recommended. read more

I went by Boon's on Saturday to have him assess my aging laptop. He recommended a new hard drive and I decided I wanted some additional RAM. I purchased the needed items at Microcenter in Rockville. I brought the laptop and parts into him on Monday at 10AM. My laptop was ready for pickup at 5pm Monday, having been tuned up, parts installed and memory cloned. For $95 plus parts I have a laptop that will likely last another two years. Good service for a decent price, what more can you ask for? read more

Boon is a nice guy and helpful. He assessed the issue with my PC and didn't charge for backing up some files. But his operation is a little lax ( e.g. no formal work orders). He seems to have more work than he can handle, so I would be wary of doing anything more than the basics with him. read more

i am almost afraid to tell the world about this guy for fear he will get too busy and the quality and speed of service will suffer, but I also want the DC area to know what a Godsend this guy is and he deserves all the business he can handle. With our computers now running our entire lives , business and personal, it is soooo crucial to have an honest, smart (very smart) computer guy in your corner! read more

I have all kinds of corporate and private tech support over the years and Boon PC is the best I have ever experienced. They were able to resurrect my rather old and corrupted Lenovo and loaned me a thumbdrive wireless while waiting for a part to arrive to finish the restoration. Staff were prompt and helpful over the phone as well and the total cost was less than half what I anticipated. An all together great experience way above expectations read more

The hard disk on my laptop failed several months ago, and I kept putting off dealing with it for fear of being given the run around, being charged a fortune for repair, or being told that the data was unrecoverable. Finally decided to check Yelp for local technicians and came across Boon. He diagnosed the problem immediately, sent me on my way to a computer store with a recommended replacement part, then switched it in, re-installed my operating system, and recovered and reloaded all the data from my failed drive within 48 hours. Efficient, professional, and all for just over $100. Recommend highly - good, honest work and service at an excellent price. read more

I needed a screen replacement and had been having an issue with Flash playback, so I took my laptop in to Boon PC. They 1) Successfully replaced the bad screen with the one I had brought in. Good job. 2) Failed to make any headway on the flash issue. Fine, that's a tricky one. 3) Somehow managed to break my firewall. Ok, I can reinstall a firewall. 4) Gave me back a different power adapter than the one I had brought in, and asserted that they couldn't possibly have made a mistake, even though the wattage was wrong and the plug-point was different. Not ok. Now I need to buy a new one. In sum, I gained a part and lost a part. This is fantastic for a swap meet, but not ideal in a repair shop. Two stars because I never dealt with Boon himself, and he might provide better service than the others there. read more

Don't hesitate to use these guys They are of the business mindset to: "Give more than expected for less money than their competitors" Repeat....Repeat....Repeat Customer! read more

Once again I relied on Mr. Boon and once again he came through solidly. Today my PS2 keyboard was not working on my desktop, but worked on a friends PC. Mr. Boon diagnosed it over the phone as a bad PS2 board, suggested I purchased an inexpensive one with a USB keyboard. Worked like a charm and he did not even want or need to look at my computer. All over the phone. Another time I had a bad power supply which he diagnosed. He sent me to MicroCenter and then installed a new one at minimal cost. A friend had a significant virus problem which Mr. Boon quickly and inexpensively repaired, saving all the data. I would not go to anyone else for quick, excellent, and reasonably priced service. read more

I found Boon PC online because of its positive reviews -- I never would have otherwise. It's a tiny second-floor office in downtown Bethesda above some stores. Their website is a pretty good indicator of their operation: very far from fancy, but very friendly. My laptop, alas, was confirmed as not worth repairing, but I'd definitely go back there to let them take a crack at future issues. read more

I brought my laptop in to PCBoon because the fan was overheating. The service was pretty fast and they cleaned my fan for $75 , which seemed cheaper than most. She suggested I get a fan and that's been effective in avoiding overheating again. I'd go back if I needed another fix for a computer. read more

I have been a customer of Boon PC for more than 10 years. I have nev er had a bad experience. My most recent involved a bent ac power connector. My fault. I took the HP to Best Buy where they told me Geek Squad coverage did not cover issue, and they then told me the damage was such that it would probably cost less to buy a new one. I took it to Boon PC for second opinion. Thank God! They replaced a part for less than $20 plus labor and it works perfectly. No place is better than Boon PC! read more

Kind, honest, sincere. You can trust Ms.Noon who was in charge of back up data. Great job!

DO NOT go to Best Buy or call Geeks on Call if you have a computer problem. This place is much less expensive, and the service is efficient, pleasant and excellent. I can't recommend this place highly enough. read more

Boon is far and away the best computer tech guy I have ever worked with. Friendly, extremely adept, and very reasonable (in price), he is a relic of the past - when customer service and quality of work were valued assets. read more

Boon PC is great, I highly recommend. I found him on Yelp and was impressed by the reviews, and they did not steer me wrong. He is as friendly and customer-focused as all of these reviews state. My computer hard drive wound up being fried. He charged me a nominal fee and was very helpful in explaining my options to solve the problem. He didn't talk down to me, he treated me with respect, and he was prompt in calling me back with the diagnosis. I will continue to use Boon PC! read more

I'm so happy I found this place. After dropping my laptop, I would generally have to hit the power button repeatedly for it to turn on. One day, it stopped turning on at all. I had not backed up the data. I looked online and found BoonPC. I was able to make it in just 10 minutes before closing, and handed over my laptop for them to lol at. It was an ultrabook and these tend to be harder to open and work on because of how thin they are. I was hoping they could at least recover the data. To my surprise, I got a call two days later and they had fixed my laptop, it was turning on and working just fine. I was advised not to drop it again :) read more

I have used Boon PC in their original location and now in the new one. Over the years they have probably fixed 6-7 computers. Both desk tops and laptops. Replaced hard drives and just plain old "please fix my computer". They have always come through for me and I wouldn't ever go anywhere else. read more

These folks were able to salvage most of the data from a damaged hard drive for me, then replace the hard drive with a new one, all at reasonable prices and without a lot of faffing about. I would recommend them to anyone in the area who needs computer work done. read more

Fantastic and honest service. They are personable and will try everything they can to fix your computer. Their prices are very fair and they will not overcharge for random issues or services. She was very thorough and informative. I'll always bring any PC issues to Boon! read more

BoonPC assembled a PC for me that I bought in individual parts. The quality and speed of their service were excellent. And the price was very reasonable. I recommend them very highly. read more