I spilled water all over my laptop and thought it was as good as dead. However, Mr. Fard managed to fix it. He was very kind and the service was great! read more

They fix computers. So far replacement of a fan and addressed a memory issue. Great techs and good customer service. Highly recommend read more

Really great customer service and communication. I brought a dead computer and iPod and he was very helpful and realistic with me about what I could do. read more

Excellent service! I brought my dead laptop in at 9am, and picked it up at 2pm, running better than new at a fair price. Abraham quickly diagnosed the problem after a few questions about the symptoms, and zeroed in on the hard drive. I felt like I was in the hands of a professional experts worthy of the seriousness of losing my laptop. I recommend Advanced Computer Support and Abraham without reservation. He also took the time to make sure I got set up correctly before I left his shop, and even responded to a phone call about a minor issue (turned out to be a non issue) after I got home. read more

My computer made a liar out of me and started working after I dropped it off. This incredibly kind and honest man did not even charge me. He called me an hour later and said he just changed some settings and troubleshooted but could not find anything wrong, so no charge. I was astounded because he really could have charged me for his time. I'll be coming here for all my needs in the future, and encourage you to come. read more

Great service! Abraham offers excellent service to people at a fair price. He did this for me by replacing a battery and hard drive, installing windows and running a full diagnostic on my laptop in less time than I expected. read more

I spilled a bit of water on my laptop, which was problematic because these days we're all using so much technology as we work from home. I didn't panic, and let it rest tented for a week. After that, it looked fine but but wouldn't keep a charge; a diagnostic test showed that I needed a new battery. ACS to the rescue! Sarah was very responsive, encouraging and covid-safe. It's always a weird thing to leave your very personal computer with someone else, but she was reassuring. When I went to pick it up she showed me photos of the water damage, which she cleaned, and I paid a very reasonable fee for her time and the new battery. It was a great experience which could have been much more stressful. Thank you, Sarah! (This was a month ago and laptop has been working perfectly since.) read more

Nice Indian woman helped a bit over the phone, gave good advice when I was there, and even though she didn't charge since it turned out to be a simple issue, I gave her a tip as a thank you. Definitely going back if I have any more computer issues read more

Confetti should fall from the sky on these guys! My UX with Abraham and Sarah is unprecedented. They came to my home and set up a "studio" replete with ring light, tripod, camera, microphone. Intuitive, supportive, and smart and friendly. Awesome. Highly recommended! read more

$180 dollars later... It's not Advanced Computer Center's fault that I was an idiot and bought an Asus. Or that I dropped said Asus last year. Or that my replacement hard drive from the fall putzed out after a year's worth of light usage. And for having to deal with an unpleasant situation, the owner of ACC made the experience as painless as possible. Turnaround was two days: one for diagnostics, one for installation. I like that the office is open from 9-6, which made it easy to drop off on my way to work (other stores in the area, including Best Buy, don't open until 10!) and pick up after work. I like that they called to tell me what should happen before barging full-steam ahead at much cost to me. I don't think they're any cheaper than going to Best Buy, but I feel more comfortable dealing with someone who has obviously been doing this for years. And, you know, dude's gotta keep the lights on. read more

Recently my computer hit that "getting older" stage when it started to massively overheat and shut down quickly. I took it here to get it looked at, and was very surprised to find this gem of a store. The owner was the one who helped me, and he really took his time to answer not only questions I had about my current computer, but let me pick his brain about his opinions on computers in general and some other techy things that I am not savvy about. As another reviewer posted, he is a very friendly person and is very pleasant to interact with. He wound up giving my computer a dust off for the heat, and I also had some RAM added to my PC to run at a higher speed, and added some extra GB of hard disk space. All in all the service was quick, my computer ran beautifully after taking it home, and I was surprised at the level of personal attention, friendliness, and speed of service given to me. Highly recommended, and I am definitely bringing my computer back here the next time it needs some tune-ups. read more

I very much appreciate the personal attention and responsiveness provided by Advanced Computer Support, and would like to make sure the community supports this small business. I brought a printer in for diagnosis, and after a short while I received a call letting me know what the problem was, and that repair would cost more than a new printer. I said I would buy a new one. Advanced Computer Support offered to recycle the old one. All throughout, the two people I interacted with were very pleasant and helpful. Thank you! read more

I found Advanced Computer Center via Yelp of course. The reviews were all positive and I had just left the geeks at the big electronics store and they were kinda useless. My laptop was no longer charging and it looked as if the power cord connector was broken. The geeks told me they weren't sure what the problem was and if it was the connector/prongs, they would have to send my laptop back. I was pretty uncomfortable with that especially because they couldn't tell me exactly how much it would cost or how long they would have my laptop. So, to Yelp I went. Not sure why I didn't do that first, but thank goodness I did. Advanced Computer Center shares space with a Kitchen Remodeling store. So, don't get confused by the address and the store front. Advanced Computer Center was in the back of the store. The gentlemen who I assume is the owner and the technician was super friendly. He looked at my laptop and immediately could see what the problem was. He quoted me a price and told me when I could expect a call to pick up my laptop. As promised they called to tell me my laptop was fixed and I could pick it up. I'm typing from my laptop right now. So, that should show you that I'm a satisfied customer. I would definitely recommend Advanced Computer Center. read more

I can only reiterate the other customers' well-deserved compliments. Friendly, expert, and attentive service -- who could ask for anything more? That's why Advanced Computer Support has had my business now for more than 25 years -- and counting. read more

Absolutely outstanding service. Abraham untangled a number of problems with a PC that my son assembled from parts, and boiled it down to two things that needed replacing. He took care of both quickly and very professionally. Communication during the process was excellent. Highly recommended! read more

Our laptop had a missing power jack so it wouldn't hold the AC power cord. I saw the excellent reviews on Yelp for Advanced Computer Support in Tenleytown and they gave me a free estimate to fix the issue. The next day my computer was fixed and fully operational again. Their service is outstanding, totally justifying the high marks of other customers who posted their feedback on Yelp. I highly recommend them. read more

Mr. Fard was not only incredibly kind and respectful, but he approaches his work with great care and completeness. My laptop was repaired and returned it all within 24 hours, even though it required new hardware and labor. The price was more than fair considering this quick turn-around and the cost of the parts. Thank you for bringing my laptop back to life and making this technological hiccup almost a pleasurable experience. read more

We've had many computers fixed here over the years. Fair, timely & honest. Always fixes the craziest of issues. We've made the mistake if using geek squad and other in home services and they are a waste if time & money. We'll be back! Just be careful about parking out front on Wisconsin ave at the meters-- you Will get a ticket after 4pm on weekdays! read more

My computer died out of nowhere and I needed to recover some files immediately for a deadline. The owner was very friendly, told me to leave my computer there and even called me an hour later to tell me he had the files and I could come over. I am only giving him 4 stars for the price.. I guess since I was in such a rush, it was probably worth it though!! read more

The charging port on my Asus laptop recently stopped working. I took my laptop to both the Best Buy in Columbia Heights and the uBreak iFix on Connecticut and neither one was able to replace the port. When I took my computer to Mr. Fard, he took a look at the computer, called me with a quote, and told me that if it turned out that the problem wasn't a broken port, I wouldn't be responsible for paying for the part he ordered. I just picked up my computer yesterday, and it is charging perfectly. The only downside was that it took almost a two weeks. Side note: the shop is a little hard to find- it is in the back office of a custom framing shop on Wisconsin, a few blocks north of the Tenleytown Metro. I passed it a few times before I noticed the sign in the window of the frame shop. read more

Mr. Fard is an honest, reliable computer expert. His prices are fair for the amount of "go the extra mile" effort he puts into the work. He has never steered me wrong or failed to find a solution. His computer office is in the back portion of the tile shop, just go in and head to the back. read more

I wish I could say I had a good experience with ACS, but I cannot. I have a problem with an iphone not syncing properly with iTunes on a desktop computer running Windows 10. Everything had been working really well until late May, 2016 when I downloaded the then most current version of iTunes. Following that download, backing up my phone with its 90 GB of music and other content was no longer possible. I tried working with Apple, wiping out my phone, etc. I gave up after several weeks, and eventually brought my computer and phone to ACS to get the problem resolved. I explained to Mr. Fard that I had 90 Gb of music in my iTunes library, and that I cannot get the computer to sync with the phone and transfer the music to the phone. He indicated that he would figure it out. I left phone and computer with him for four days. He called and indicated that the hard drive had a bad sector so he replaced it. He said everything was working. I picked up the computer and phone, and once home, learned that nothing was working properly. First, I tried to sync the phone with the computer. Well, it did initially because what he had done was sync the phone to the computer which transferred the small amount of music I had bought through iTunes. These products download automatically to any Apple device that connects through iCloud. Now I had a copy of all these on both, but the 89.5 GB of music on my hard drive had not copied to the phone. Well, no wonder. He had not associated any of the music files from that 89.5 GB to iTunes. The files were all there, but iTunes wasn't reading them. I had to associate all the files from the music library. While it wasn't a big effort as it only took one command stroke, Mr. Fard did not realize that this had to be done. What does that say about his knowledge of iTunes and more importantly, understanding the symptoms I described when I brought the computer in? Well, once I had the files associated and tried to sync the phone, it didn't work. By this point, I had spent $250 and added my own labor and the problem I paid to have resolved was still there. Mr. Fard also indicated that the computer is too old to be running Windows 10. He replaced it with Windows 7. No big deal, I thought. The computer is old. At this point, I haven't been using the computer since it won't sync with my phone. So it has been shut off for several weeks. I am trying again to resolve the problem with the phone and turned on the computer and am now receiving messages that this is not a "valid Windows 7 build." Great, now I have to buy a new product key to make Windows 7 work. I didn't think to ask Mr. Fard if it was a valid Windows 7 product, and now have been had again. It cost me another $19 for a valid key. And yes, the phone still won't sync to the computer. I am glad others had a good experience with Mr. Fard. He is a very pleasant man, but he was not the right person to fix my problem. read more

They are the absolute best (Abraham and Sarah). I don't buy a computer anymore without talking to them, first. It seems they can fix or resolve any computer problem. Their customer service is excellent. They are honest, smart and reliable. Cannot say enough good things about them. They also explain everything to non-computer people like me so you can understand. read more

I found Advanced Computer Support on Yelp. I was much impressed with the efficiency, knowledge and honesty of Mr. Fard. I had had trouble with flashes and a flaky screen. Mr. Fard explained the diagnosis and asked me to leave the lab top for running tests. Upon my return, he explained that everything was running fine and gave me instructions on what to do if the problem recurred. [ He refused to charge me and my persistence didn't change his mind.] It is rare in this day and age to receive the kind of service I received. Emma S read more

Everyone here is very attentive and very knowledgable about computers AND software. Mr. Fard (spelling?) was super helpful and was able to put together a very affordable yet powerful computer for my new graphic design job. Needed a computer graphics card capable of handling the demands of 3D modeling and design. I Use CAD and modeling software that needs a fast clock speed. Everything was great and he even checked on me to make sure I was happy a few weeks later. read more

I can not say enough great things about this place - fast, honest and patient. They explain things in a way that is not overwhelming, that makes sense to a non-tech person like me and that always feels like I can trust their advice. Their prices are incredibly fair and I know that they are taking the time to make sure that my computer needs are taken care of. And most of all, not only are they very knowledgeable but also warm and personable. Wherever you live, this is worth the drive/metro/bus ride to go here!! read more

My computer had become so slow as to be unusable; I brought it to Advanced Computer Center and they fixed some software problems and cleaned it up so that it is practically as good as new. The $90 I spent to extend the life of my computer was well worth it. In addition, the gentleman I dealt with was extremely pleasant and friendly. read more

These guys are awesome. They fixed my iPhone no problem. Courteous efficient and really nice

The cost of the computer repair service here is exceptionally reasonable. The level of customer service and communication is exemplary. I know that this sounds cliche, but when I picked up my computer, it looked like it was brand new. I would highly recommend this business to anyone with a damaged or broken computer. Thank you for doing a fantastic job on my HP Pavillion dv7! read more

This place is everything you might want in a computer repair shop. Fast, good communicators, and reasonably priced. Just go here and you won't be sorry. read more

Mr. Fard was extremely helpful when my external hard drive went dead on me. It required a couple of tries to get the problem corrected, but he didn't stop until my issue was resolved. I hope I don't have to see him again for a very long time, but I know I have a reliable resource for my computer needs when something goes awry. read more

Highly recommend Advanced Computer Support. Mr. Fard does excellent work, explains problems and solutions and charges very reasonable prices. He gave me great peace of mind following a nasty attack by a ransom virus. His shop has been around for a long time, and he and his services are a great asset to the Tenleytown community. Great service. read more

I went to all the big stores and could not find what I needed. Mr. Fard found it right away. A little higher price than the big box stores, but well worth it. I am willing to pay more for excellent service, a business who answers by the 3rd ring, knows who you are, speaks plainly, you get the idea. Mr. Fard is friendly, honest, and straightforward. A real pleasure to deal with. I will be back next time I need a PC or repair. read more