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    Computer Technology Inc

    3.6 (16 reviews)
    Closed 10:00 am - 5:30 pm

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    Review Highlights - Computer Technology Inc

    Reza in the front is incredibly nice and Joe in the back is a master technician.

    Mentioned in 3 reviews

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    Verify this business for free

    People searched for Computers 1,733 times last month within 15 miles of this business.

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    Verizon - 3/28/23 First time coming back to this store to buy some merchandise for my Samsung Galaxy  and this place is closed with no explanation.

    Verizon

    (4 reviews)

    3/28/23 Wow! It has…read morebeen years since I have been this Verizon store and my first time back the store is closed without any explanation. The area is developing fo the better, but this Verizon store associates are already in The Doldrums. Three other reviewers didn't have anything positive to say about this store either. I left Verizon for T-Mobile, but this store is close to home. I was going to buy merchandise for my phone, but this store bollocked it up. They also missed another chance with another customer while I was there. Guess I wasn't missing anything, because I got what I needed elsewhere. Who needs Verizon.

    I called to have my service moved to a new address they told me November 27th from 11am-3pm nobody…read moreshowed up no emails until 6:30 pm I got a call from them telling me that my address already had Verizon service and I told them yes I know that, I wanted a separate service to the same address and that I told that to the person I spoke about moving my service to have it as a office type thing so I could have my service they told me that the person didnt put any of that in the notes and that they needed to reschedule me to December 2nd from 5pm-7pm I said fine let do it then...guess what? Never arrived again no emails or calls, nothing, nada.so I contacted support and they told me that my order is on hold even tho they already collected payment since the 30th of November and that I need to call tomorrow to schedule a 3rd appointment.i work from home dont have service since the 27th and I'm about to lose my job because you guys just dont want to install my service. Dont recommend this at all waste of time and money.

    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    (13 reviews)

    $$

    After being with our original cell phone carrier, AT&T, for nearly two decades and constantly…read morereceiving promotions from other carriers, I checked prices and services and also had the benefit of a recent detailed Consumer Reports survey, plus with the advice and suggestions from numerous friends and neighbors, I decided to check out T-Mobile. The first thing that was appealing is we have a T-Mobile store at a shopping center that is a 10 minute drive from our home in Falls Church, VA. So, I walked in the store (which was busy!) and wound up being assisted by their customer service rep "Dave." He was friendly and showed total interest and focus on our current services, needs, phones, problems, etc. and drew up a plan tailored to best fit our needs and wants. And, when I would ask him about some issue or feature on my phone or how to best access something, he'd take my phone and with lightning speed come up with the answer or the information requested. I highly recommend Dave to anyone thinking of starting or changing a cell phone service provider. And, I also found the store manager, Cindy, to be pleasant and helpful. Bottom line: we are now T-Mobile customers. RonM

    After multiple in-person visits to this location, I can confidently confirm that this store is very…read moreunprofessional and incompetent. In January 2024, I switched over after being a Verizon customer for 10 years. The employee told me about a screen protector program where I could go into any T-Mobile store and replace my screen protector for $40. That being said, I paid $40 for the screen protector, thinking I was enrolled in this program. A few months later, I visited the T-Mobile store at Tyson's Corner to redeem a new screen protector and they notified me that I was not enrolled in any type of screen protector program. However, that employee said it was common to incorrectly enroll customers into this program so he suggested that I go back to the original store with the paper receipt. Therefore, I went back to this location and was appalled at the incompetence of the store manager I worked with. Upon looking up my account and the receipt which clearly had a $40 screen protector fee, he admitted to me that the employee must have "miscommunicated" about the screen protector program because I need to also be enrolled in a $18/month device protection plan that I was never informed about. In addition, he couldn't look up the employee who gave me false information (despite the employee # on the original receipt), nor give me a refund. A simple apology for the false information and inconvenience would have gone a long way in de-escalating the situation but instead, had the audacity to tell me that I was "hooked up with a good deal" and to call the 611 number because he couldn't help me any further. As someone who is the store manager, I could not believe his lack of ability to not only take responsibility for his own employees giving out false information, but inability to help customers. Anyone in their right mind would never pay $40 for one single screen protector and I was clearly mislead from the very first day I switched to T-Mobile. After this encounter where I was a) lied to and b) the store manager was completely incompetent in helping the situation, I cannot recommend this location. I will also be leaving T-Mobile after my year contract is terminated-- a loss on their end, as I was ready to be a loyal customer to another phone service for the next 10 years as I did at Verizon.

    Computer Technology Inc - computers - Updated September 2026

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