ABSOLUTE WORST.. told the guy my desktop was used for my work last 5 years and I had lots of…read moreimportant files. Specially told him I don't need to "restore" it as that's something I could do my self but objective was to save my files. He calls me next day and says computer is working so I go pay $130 and pick up my PC../ only to come back home and find ALL my files had been wiped clean. He did exactly what u said DO NOT DO and even wrote down the issue so that there is no mistake on what I need done. Then to make it worse, when i called to complain, he says " it's all deleted,l I can't so anyone thing now and HANGS UP!!! The level of accountability and professionalism is unreal... !! I will be pursuing his business legally! PLENTY other shops to go to, don't make the same mistake I did!

These guys are the real deal. They know their hardware and software, which is not easy to find…read more They also want to be a local Arlington business. No sending your phone or laptop away for weeks for repairs. They are smart, fast, reliable, and honest. I have used them for both laptop and phone.

Excellent service! Fast, professional, and knowledgeable. They fixed my device quickly, kept me…read moreupdated throughout the process, and made everything easy. Highly recommend!

I've visited these guys multiple times for different electronics repairs, and they've always done…read morean excellent job. Recently, I found out they opened a new location near my work, and when my computer's motherboard got damaged after water was spilled on it, I brought it straight to them. They diagnosed the problem right away and got to work immediately. I even watched part of the repair process -- they clearly know what they're doing. They managed to bring my computer back to life, and all my data was saved! The team was professional, transparent, and friendly throughout the whole experience. It's great to see a repair shop in the DMV that truly cares about their customers and the quality of their work. Highly recommend!

Sold a few electronics here today. Remy and Connor at the front desk were very helpful and…read morecourteous to me.

Don't believe the google reviews like I did. I came in today just to see what the reviews were…read moreabout. Since it's a new year I decided to declutter and take a few things in. They don't take broken electronics, old, they're very picky with the items, and most importantly they don't "pay more." They low ball you with the pricing and I had 2 brand new Fitbit's and she denied one with it being new. I got $25 for both...you're better off selling on Facebook marketplace.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the…read morelaptop. Friday he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turn around at a fair price.

I recently took an external hard drive that had crashed because I have valuable information in it…read more The business advertises itself as doing data recovery. I dropped off the hard drive and was told that I would get a call in a few days with a diagnosis. There are signs everywhere that there is a diagnostic fee of $59. If you get the work done, the diagnostic fee is applied to the price of the work. After a week of waiting I called to get a status. I called on a Saturday and was told to call Monday to speak to the tech. I called backkn Monday and was told the drive was too damaged for any data to be extracted. I paid the $59 fee. See snapshot from my bank statement. I threw away the receipt. I then continued looking and found a place to ship it to, free of charge. They received it and immediately contacted me back that they are able to recover data, maybe not all but guaranteed recovery. That is in the works as I write this review. This is why I didn't write the review sooner because now I know for a fact that they gave me wrong information. I would be totally fine and cool with paying a disgnostic fee to get a diagnosis. This place didn't give me that. For all I know they may not have done anything. They said the drive qould not work with any of their software. I qould be totally okay with them being honest and telling me this is what is wrong, you need these parts and it will cost this much and we do not do it. It is obvious they do not have the expertise or equiment to do data recovery unless it is simple but if that was the case I could have done it. In any event, I do not feel that this business is ethical when they charge you to tell you something can't be salvaged when I now know it can be. I am upset and sharing this so it doesn't happen to you.

Just dropped in to have a look around this small run company who builds custom computers and…read morerepairs phones tablets and computers. Manager on duty was very kind and helpful, and they had a small supply of in stock available equipment ready for purchase for business users. They do carry a number of niche business computer pieces, as well as some gaming hardware pieces - such as nvidia series GT1070 card. I would definitely feel more comfortable bringing them my hardware for computers repairs than someone like think geek or the geek squad.

I've had nothing but excellent experiences with Level-1 Solution Inc., both personally and…read moreprofessionally. On the personal side, they were extremely responsive and attentive when I brought in my Lenovo Legion laptop. What really stood out was their integrity: they clearly explained which issues could be repaired but honestly recommended against unnecessary work instead of trying to upsell me. I agreed with their assessment, they handled the remaining repairs efficiently, and returned my laptop in time for an important trip. That level of transparency is rare and greatly appreciated. Professionally, I've also relied on Level-1 Solution for IT support at work. Every single time, they've returned my calls promptly and resolved my issues the same day, often within just a few hours. Their responsiveness and effectiveness consistently exceed expectations. I'm very impressed with Sal and his entire team. Professional, honest, fast, and customer-focused. I would highly recommend Level-1 Solution Inc. to anyone looking for dependable IT support they can truly trust.

These folks do a great job cleaning up my PC and returning it in great shape. Always reasonable…read moreprices.

The people at Computerware are outstanding - friendly, knowledgeable, prompt and professional -…read moretops in every way!

The first time I took my laptop here, they got the part from Lenovo on the first day and repaired…read moreit on the second, so my computer was back to me in 24 hours. They did a great job, no problems. That alone was worth 5 stars. The second time was a poop storm. My Lenovo laptop (Carbon X1 gen 1) was under warranty and they told me as before it could take a day or three. It ended up taking forever and they did not find the problem. They did not order the mother board which, when I sent it into Lenovo dept, the replaced. The technician said there were tons of viruses on the machine and did not give me a report saying so. When I checked with three virus protection programs, none werate found. The whole experience with this shop took a week or so and frankly I will not go back until they get new technicians. To add insult to injury, when I picked up the laptop the second time, the woman who sits in the back said there is a charge for the software work they did. They never asked me, as they said they would, to authorize paid work. It was a total shake down. I did not pay as I already had my laptop, which is under warranty.

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!