Fixed my girlfriend's broken Iphone screen and cleaned up water damage in 15 minutes for a reasonable price. Also helps that you have charismatic fellas working there. The shop also has a lot of character. Money bills from all walks of life and little knick knacks spice up this little store. I'd go back again if I had reason to go just to make small talk and ask stories about where random trinkets displayed there came from. Highly recommended. read more

Wireless Rxx - IT Services & Computer Repair Near Me - Arlington, Virginia

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James is no longer present, and the current individuals fail to uphold the promise to replace a defective part. They will tell you James is still the owner and provide a phone number leading to a full voicemail inbox unable to receive further messages. read more

I am very grateful to the team at Wireless Rxx. I was immediately helped upon entering, even though it was getting near closing time. I have a very old phone: an iPhone 6. You heard correct. The battery had nothing left in it but I love the phone and want to keep it. The Apple store could not help me. Rxx saved me and did it promptly and with a great attitude. Thank you, gentlemen! Keep up the good work. I live locally and like to support my local Stores. read more

Great at diagnosing and fixing computers and laptops at a very readable price. Great customer service.

*100% real experience* Dropped off my HDD on Monday, May 3. Wanted to have it checked out and made it VERY CLEAR to contact me before proceeding to repair/salvage data to another device. James told me the diagnosis will be ready on the same day. One week in, no phone calls whatsoever. Called the shop on Thursday for updates. Was told that they're still working on it and should be ready by weekend. Still no responses as of today, Tuesday May 11. I got "impatient" and went to the store, only to find out that my HDD has been backed up to their system and they claimed it unfixable. Asked for reassembling and they told me "the process is on and NOT REVERSIBLE". It was only when I complained about this issue of action that they had to agree on reassembling my HDD and "will be ready by tomorrow". Currently I am sitting here, writing a review, and waiting for this miracle to happen tomorrow. VEER AWAY from a store like this if you care about your data. read more

I have been here a few times for cracked screens and to get a new battery for my iPhone. They are all very nice and provide excellent, honest service. Oh, and it only takes them about 15 mins to fix a screen or battery, so they are quick too. I hope I don't need to come back here but I am sure I will be back soon when I drop my phone again. Definitely recommend this spot. read more

Wireless Rxx - IT Services & Computer Repair Near Me - Arlington, Virginia

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First time customer today. I hope I won't have to come back to repair my phone, but if I do I will come back here. I had cracked my phone in 4 different places with a little bit of LCD damage in one corner of my phone. The staff here fixed my phone in less than 20 minutes and was super helpful. After they repaired my phone they also added a glass screen protecter for extra protection. They also had many options for phone cases, especially for iphones. I picked out this lovely pink phone case that complemented my pink phone. Not only did they fix my phone fast they also had affordable prices. There also is customer parking in the back of the shop. read more

Wireless Rxx - Fixed phone - IT Services & Computer Repair Near Me - Arlington, Virginia

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Wireless Rxx did something uBreakiFix could not do. Wireless Rxx found a battery for my Samsung Tab S2, but receiving the battery would take time. Within a week, Wireless Rxx sent a text my tablet was ready for pickup. Wireless Rxx gave my Samsung Tab S2 a new lease on life. And, as a class act, they gave me the old battery back. I will be going back. read more

Wireless Rxx did a great job with my son's phone, fast and the price was good. It was kind of an unusual situation (long story) but they were flexible. It took a minute or so to find the door -- they are upstairs from Starbuck's across from Whole Foods. I fixed the phone and got a coffee with part of the money I saved from not getting the repair done at the Apple store. :o) read more

Always do great work on fixing my phones when I have cracked my screens! Does not overcharge for services and has great customer service.

I drove down from Rockville to have my iPad repaired, after Apple store quoted me $699 to fix a ipad pro version 1. Rather then tossing this in the trash, James and the team gave me an honest quote, did the job in 1 day, for a fair price, so I could get a trade in rebate and switch to the Samsung tablet. I will go out of my way, to go back to this small, unassuming shop. They are very knowledgeable, honest and kind read more

My phone broke a year ago after the cell phone retail store put gorilla glue (yeah I said gorilla glue) in my charging port. I took the phone to apple and they told me there was nothing I could do and there was a way to restore the data but it would be thousands of dollars. So I went ahead and replaced the phone. One of my dearest friends recently passed away and the only pictures I had of him were on phone from when I last visited. Needless to say I was desperate and after looking online and calling a few places I found James and thank God for that! James not only was able to fix my phone in a day , he expedited it so I could have it in time for the funeral, but also embraced me as I cried after looking at the pictures. If I could give this store 100 stars I would. I will be a faithful customer going forward and will be recommending to everyone I know! read more

We all got phones, tablets and laptops these days. It can be an overwhelming experience when one of them inevitably craps out on you. I was having trouble with my gaming laptop, so I was referred to this place by a friend who had recently purchased a refurbished iPad there. I took my friend up on her advice and have zero regrets. Any anxiety I had over getting my expensive laptop fixed was quickly put to ease upon entering their store. I was also satisfied with how they've acclimated their business to the ongoing pandemic. Everyone was wearing a mask, there was hand sanitizer for customers and they were only letting in one customer at a time. Apparently it's best to make an appointment right now because of how busy they've been, but I lucked out and only had to wait 5 or so minutes before being let in. I spoke to the owner, James. He's a young fella, but very accommodating and knowledgeable. I had recently experienced bad service on an issue with my tablet from some know-it-all techy who made you feel dumb for asking questions, so this was a breath of fresh air. James had me power my laptop on, then did a quick diagnosis of what the potential problem was and quoted me a very fair price to get it fixed. I got a little chatty and got to talking about my iPhone's battery acting funky, so James took a look at my phone's battery health and offered to replace the battery. The price was right, so I said why the hell not! Both my iPhone 8 and laptop are working like a charm right now. I will be back with whatever iGadget/Computer need I have going forward. James also showed me this cool laser etching thing they had that can etch custom designs onto the back of your phone. I didn't have a PNG on hand at the time, but I'll definitely consider it the next time I go in for a fix. I recommend this place! read more

DONT COME HERE. If I could put 0 stars I would. This is probably the worst store I've been to for phone repairs. Not only are they rip offs, they don't have a set price so depending on what they think you'll pay they will jack prices up. I went in for multiple phone repairs and even laptop repairs. I was told one price but after they fixed it they would make me pay over 300 to get my phone. Make sure you get an itemized receipt for your product repair. If not. They'll steal your device saying they never had it. What a a horrible place. Go somewhere else. read more

First time having my iphone repaired outside of the Apple community and it was a great experience. Great local business that pride themselves in their work as well as extremely reasonable prices. My phone: - iPhone X Went in for: - Repair my broken Face ID - Get a new battery Face ID issue couldn't be fixed. No fault of their own, Apple doesn't allow the sensor to be swapped for security reasons so nothing could be done anyways it turns out... BUT, they were fantastic and wound up only charging a $20 diagnostic fee since they didn't repair it. Worth it! Battery replacement was quick and easy! Apples manufacturer battery size is 2716mAh and they swapped this with a 3000mAh battery. After a day of use, haven't charged and it's still over 90%... Bigger battery seems to be working better than the factory Apple one. Battery replacement was only $55. Overall, I was very happy with my experience. They were quick, cost effective and very knowledgable. Even included a warranty on the battery if anything were to go wrong with it. Can't recommend them enough, support small biz and give em a look! read more

I've always had friendly and professional service at Wireless Rxx for issues with my iPad and iPhone. Recently I brought my laptop in to apply an anti-glare filter to the screen w/o the bubbles that are so hard to avoid. Within minutes, they took care of it at no charge. Definitely recommend! read more

I have an ancient (by tech standards) Dell laptop and figured, as everything ran slower and slower and then I lost access to the internet, I would be hearing something like, "Well, we will do our best, but...". I was quoted a price of around $90 and left it with the folks at Wireless Rxx. When I picked it up, not only was the internet back (thanks to uninstalling and reinstalling all programs), but it ran 10 times faster. They went above and beyond, including replacing the hard drive and installing better anti-virus software. And the price? It was only $129 for an essentially new computer! I cannot say enough good things about the staff at Wireless Rxx. read more

Excellent experience! Faster, more reliable, and more comprehensive service than from the provider. Highly recommended!

I recently broke my Mac when I spilled water all over it, a few days later I realized it was no longer working. I went to Wireless Rxx and James was so helpful! They were able to completely fix my laptop within a few hours and the price was affordable in comparison with other options. Additionally, I appreciated that they were willing to answer my questions I had about what to do with the situation. If you have a tech issue definitely go here. read more

Had the back of my phone glass repaired and glass cracked within 2 weeks without having dropped it. Followed up to see if they could repair to fix this and never heard back. read more

I bought a refurbished iPad Pro (second generation) here, and it is beautiful! You cannot even tell that it was ever used. It came in the original box, and it did not have a single scratch. It works perfectly! James was also really nice and gave me a very kind Black Friday deal. I'm happy with my purchase and with the customer service I received. read more

Came here for the first time to fix my screen. James was really nice was able to answer all my questions and even though he was closing soon he stayed open to fix my phone. He was very helpful and it didn't take long to fix it either. Definitely recommend coming here to fix your appliances and if I ever have this issue again I'll be coming here! read more

This is a great place to go if you need cell phone repair of some repair to your laptop. The staff is very knowledgeable and helpful. You should also stop by if your in the market for a new laptop, they have great used laptops for a great price and they stand behind them so if you have any issues you can bring it back and get it fixed anytime. Also you can get upgrades on your laptops and of course all repairs are back by the shop and it quality. Great place with good people and the owner is awesome!!! read more

I have a old iphone 5s whose battery was getting short lived. James replaced the battery and fixed the screen that another service dealer "fixed". both repairs were done within 30 minutes and the phone works like it's a brand new ... these guys are GREAT!!!! i highly recommend them. Thanks!!! read more

These guys have saved me so much money if the past couple of years. At least 3 times I've thought my phone was broken beyond repair, or at least needed an expensive thing from apple, and they're able to make it like new for like $35 and 30 minutes. This includes hardware issues (eg, sand in my phone, battery won't charge, etc) and software stuff (eg, got a virus on my phone). Plus they're funny read more

I highly recommend going here. Don't go to the fly-by-night kiosks/stores. James is personable, candid, and trustworthy. I went in for a simple fix and he took care of quickly and efficiently. He explained the problem and offered various solutions, with cost (tax not included) - which still was less than any competition. (I also highly recommend Mario (in the back of the store) for your laptop issues. He taken care of any of my issues, quickly and efficiently, and under cost.) BOTTOM LINE: Wireless Rxx is the ONLY place to go to get honest answers, honest costs, and speedy (and backed) service! read more

Amazing customer service, phone fell and cracked with an unresponsive screen and got fixed here rather quickly. After two weeks phone was unresponsive for no reason, went back here and got fixed for free. Definitely recommend! read more

Great service and FAST. Prices are fair too. James, the owner, is a graduate of Yorktown HS in Arlington--- one of the top public schools in the state, if not the country. read more

i am lost for words. my son always spoke highly about this shop until the owner here is accused of trying to meet a 12 year old child. The service was way too friendly there were warning signs that were ignored. read more

Very impressed how quickly James fixed my iPhone screen! I saved some $$ and did not have to go to a mall. James is very knowledgable and friendly! read more

Found Wireless RXX through an ad on Craig's List when my older iPhone started acting up over the weekend. Drove there, hoping that they could look at it today. I was greeted by an employee named Farris when I arrived. I explained my problem and he asked a few questions, particularly about whether I had accepted any Apple upgrades lately (no). He told me he would run a diagnostic and call my landline in about 30 minutes. I confess that I was a bit worried that this was going to be like taking your car in for a simple repair and walking out with an estimate for 5 other things that they "found" during their diagnostic. I went home and as promised, Farris called me within about 30 minutes to say that it was only the battery and that I could pick it up any time before 7 PM. When I went back to get my phone, it worked as promised, had been partially charged, and the slight bulge in the screen that I know from past experience is a characteristic symptom of a failing battery was gone. The cost was quite reasonable and in line with other ads that listed battery replacement prices. I chatted for several minutes with Farris, two other employees, and another customer, about battery life in newer phones, etc. Much to my dismay, I learned that few if any manufacturers still make any models with removable batteries that you can service yourself. No one tried to sell me anything, nor did they talk down to me just because I am old enough to have grown up using dial telephones. Overall, it was a great repair experience, and well worth the cost. I heartily recommend Wireless RXX and if I need anything more for my phone, I will go there first. read more

I came in to fix my phone screen on my iphone 7 Plus on May 18th 2022. I wanted to support a local business so I decided to come to this location and repair my phone. It came out to about $83 with tax. The screen itself was absolute crap and would press buttons while in my pocket. Thats fine since i didnt pay for genuine parts I can live with that. THe owner sold me on a "life time warranty" Which is great! However, I came into the store on 6/5/22 because the bottom half of my screen didnt work anymore. I didnt drop my phone or drop anything on it. If my screen isn't pressing buttons it should be covered under the warranty. The guy takes off my screen protector that was given to me FROM THIS STORE, and he identified a small hairline fracture on the very bottom right of the phone, and was from within the screen, not outside of the screen. I was clearly given a defective phone screen, even his employee said it wasn't from dropping it! My only thought is wearing slightly tighter pants, and if tight pants causes a phone screen to stop working and crack from within, then its clearly a defective and/or cheap product. I have replaced my screen a few times and dropped my phone SO many times and I never had an issue with the screen functioning. You are much better off going to Ubreak or a kiosk at your local mall because clearly this owner is a SCAM! THe owner stated "i can help you but i dont work for free". He then offered to fix it for me for full price and was going to "send the screen back to the manufacturer". Im sorry but that is not the proper solution. THere was even an elderly lady in the store claiming the computer that they fixed doesn't work again. It became clear to me that this guy is tight on money and is running any scheme he can. I dont know what kind of business you are running but It sure won't survive if this is how you treat your customers. DO NOT FIX YOUR DEVICES AT THIS STORE! read more

I visited a nearby T-Mobile store near Wireless Rxx on 5/11/20. My cell phone would not power on however the green indicator charged light was visible. I went to T-Mobile as I am a 10+ yrs T-Mobile customer, as I entered the T-Mobile store I was not greeted by the two employees. I approached the counter and asked if I could get assistance with removing the battery in order to reset the software. The employee responded "no we don't do that, you'll need to buy a new phone." She never offered to give me options, explain the differences between iphones & Samsung, features.. etc. ZERO assistance. I asked a final question if I purchased a new Samsung S10, would she transfer my pictures, documents, etc? The employee responded "No, we don't do that, I'll give you a sheet of paper with instructions on how to transfer your data." Well that was the final NO for me. I walked out pissed... On my way home I came across Wireless Rxx, I walked in asked the gentlemen behind the counter if he could assist me with removing my cell phone battery in order to reset my phone. Without hesitation he grabbed my phone, conducted a series of on/off/home key diagnostics and boom my phone powered on!! less than 5 minutes of his time! I offered to pay the posted $39.00 diagnostic fee, he declined to accept my payment- Loved the service, I'll return in the near future to purchase a used iPhone for my 9 year old daughter. Thank you Wireless Rxx!! ' read more

Amazing customer service. We'll definitely be back for any Android or iPhone repairs!

Believe the reviews these guys rock and it's a nice neighborhood business. I had an Iphone in the toilet and they gave me straight advice and hustled to get the work done fast. Don't rely on Apple store or network stores on this stuff unless you want to pay a lot more. They share a store with with another person who fixes computers and he's also really good. read more

A friend told me about this place, and I'm glad I checked it out. I was attended very quickly and it was clear from the onset that these guys know what they're doing. My voice calls were malfunctioning, caller couldn't hear me, and they were able to explain the different things that might have caused it, and after running diagnostics proceeded to test each potential solution until they found one that worked. They were able to fix the issue and my cracked screen, and best of all charged affordable prices and were more time efficient than going to the Apple store. This will definitely be my go to place for future repairs! read more