I reached out to this company back in September to get my laptop screen fixed. The number on Google…read morewas 301-751-5869 at the time. I prepaid for the part as they said they had to order it. On September 20th they called and left me a voicemail saying it was finally in stock after some sort of delay because originally they told me it wouldn't take that many days to arrive. The part arrived. I brought my laptop up to the mall and left it there for a few days. I had to keep calling to check on the progress of my laptop. I decided that one day I would just come up there since I didnt live that far from the store. I came to the mall and asked about the status of my laptop. He told me I could take it home but that they broke something different in the process of fixing my screen. The broke the "bezzle" so basically I cant close my la[top down all they way and have to be very careful with it while using it because the screen could fall. The placed tap on the screen to hold it up from falling apart and told me that they had ordered another bezzle and when it arrived they would call me so they could put it on. Because I use my laptop for work they told me it was fine to take my laptop home and to just becareful using it. I called the store back every couple of weeks trying to be patient. I would call every 2 weeks then i think i waited 3 weeks then another time i waited a whole month before I started to get frustrated and wanted answers. This time when I spoke with them they said they ordered it but it was taking a long time arriving, that it was hard to locate that part but it was in route and the moment it arrived they would call me back. So then a few days after Christmas I decided to go to the mall again and talk to them in person. I asked the guy at the desk where the part was for my laptop and explained the situation and he seemed nonchalant stating that they changed management and the people who use to work there no longer work there. Seemed very fishy and upsetting so I asked who the manager was and who was in charge of things and told them the last people said my part was on its way to the store. He basically told me he couldnt help me and that they changed thier number. Now when i look on google it says the store number is 240-633-9373. This is unacceptable and i deserve for my laptop to be fixed or this company owes me a brand new laptop for heir negligance on informing customers that they were getting rid of team members while parts where being ordered that customers were still waiting on. They literally told me they broke the bezzle while replacing my screen that it was on them and that they were ordering a new one. This is not right

absolutely terrible experience. very polite people with terrible business skills…read more the left hand has no idea what the right hand is doing. you cannot believe anything they say. when I went to pick up my computer, after leaving it for repair, and instructed to pick it up, I was told upon arrival, OOPS after we looked at the computer this morning, you will need a new hard drive. Sorry for telling you to pick it up today. No call, email or text. This happen multiple times (over three). Excuses and the upsale is what you get to look forward to with this business. Save yourself the disappointment and headache, find another computer/cellphone repair business. they earned less than 1 star. Complete waste of time and resources doing business with The Fix - St. Charles Towne Center

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.

Terrible experience with ATS. They used a remanufactured part instead of new, and lied about that…read more The repair failed immediately. They promised to re-do the repair. They now have had my tv for 10 weeks and have given me a series of lies about the status of the repair, whether it was completed or when it would be complete. They have repeatedly made commitments to return the tv, but have not done so. I have found them to be incompetent, unreliable and dishonest. Stay away.

ATS electronics the authorized service center is an asset to Samsung service…read more They were professional courteous and timely for the repairs made on my qn9 65in qled tv They explained what issues were at hand to make the necessary repairs and the price was more than fair. I give the a 10+ rating.

I had issues with my PS5. I took to them, a man there was so helpful, figured out the issues and…read morefixed PS5. Highly recommended

Went there today to get my screen fixed and it was fine i get home and the screen blacks out againread more

Mr. Cortez did an excellent job working with my Phone. He took his time explaining what was wrong…read more It really help me understand what was going on. I was so lost. Thank you so much for helping me. I give you a (A ) rating for knowing your job. Great customer service and was very professional. von B

Do not go here!!! This photo is proof they damage my phone more. The tech name is there and all. I…read moreDO NOT RECOMMEND! My phone had a front screen minor crack. My phone was in perfect condition (minus the crack screen) . My iPhone 11 Pro was fully functional. I arrived to my appointment and gave then my phone . They said it will take 30 mins to fix my phone. Within those 30 mins they opened my phone. I sat outside in my car for 35 minutes. When I returned they stated they could not fix my screen because my volume up button does not work. They put my cracked screen back on the phone. I told him everything was fine with my phone until they touched it. I have to now wait for them to send me a new phone, but not the exact phone because the color I have is not in stock. To wrap it up , I took my phone there to get my screen fixed for 30 mins. They broke my phone even more. I currently have a phone that volume up button does not work, my facial recognition is not working, and I will receive a new phone that is not the color I initially picked out .

dropped off a Samnsung TV in September 2024. paid $100 for diagnostic. two months later in nov2024,…read morehe calls me to say the total repair is $400, I agreed. 3 months later, we call to inquiry status. he said to give my name fir him to call me. went 6 times with the same story. grew tired, and told him I intend to file small claim with court. next day he calls me to comenget the tv that it has been fix. arrived home and he had. it even toinch nor repaired the TV. basically he stole $100.00 and kept the TV for months. stay away

From reading these reviews of Mark's Electronic, it appears he's not changed his scheme from his…read morebusiness practice in 1986. I took a turntable in to his shop to have the belt replaced. Two months later, it still hadn't been touched. At the time he was collecting $30 'diagnostic fees' from people but not doing any work. You were lucky if you could ever find the shop open. Looks like nothing much has changed according to these reviews.

most horrible experience I ve had in my life! please stay away from this company they have no idea…read morewhat they are doing! I am now 6 weeks without a refrigerator because of them! stay away!!!

I found this business on Yelp and am so glad I called! Eddie came out, fixed my tv, sound system…read moreand helped create short cuts for me. He is so nice and generous with his time! I highly recommend him!

This USED to be the go to eccentric computer repair place in Waldorf. NOT SO anymore. Took my…read morelaptop in for slow response time December 20, 2025 and Robert did the intake. Finally got it back January 28 after repeated visits and excuses. Does not answer phone or respond to voice mail. Told me he couldn't recover my data and to send disk to special data recovery lab which I did. Long story short, I ended up taking laptop to another local shop and in 2 hours they had recovered my and I'm on my way.

went here a few years ago and had my computer fixed and everything was great. just recently though…read moreI needed another repair and both times I r stopped by no one was there. sign said it was open but the door was locked. Returned a 2nd time during business hours and no one was inside. guess I have to go somewhere else.

My son's laptop played movies, video games and was able to do school work. We started hearing a…read moreclicking sound looked up what that sound was and found out, it came from the fan (ball bearing). The laptop never overheated we wanted to make sure to get it fixed right away. The tech that was working on my laptop said he needed help with the work after I paid the invoice on 9/10 but Gavin the owner refused to help him. He has some personal issues with customers of certain RACE and Political views. My son keeps asking me for his laptop, it really hurts me saying I don't know. The shop doesn't like us and won't do the work. It's starting to really hurt me as a loving father to see them hurt my son like this. The place is called PC Qwik Fix and it's been there almost 2 months. I called a few times and the first tech decided to do the work without the help. While doing the work something went wrong after installing the fans. I was told the laptop has no video now. But everything worked when I brought the laptop in (played movies and video games). They said it needs a mother board and they can't locate one. A PC fix place can't find computer parts. I can find computer parts online. I tried to buy a new laptop from dell but my credit I guess isn't that great was turned down. I would go anywhere but here for computer work. If you do go here never pay first they won't do the work then. Paid invoice for Fans on 9/10/20 it's 11/2/20 I still don't have the laptop yet. Tried to give a small business a try, huge regret not going to BestBuy

This computer repair center will have to get NO STARS!! The…read morereason why I say that is because I visited the shop and the staff were not wearing protective masks over their face. Two guys that worked there and then they both allowed 2 other customers come inside with out mask. Signage at the front door but I guess it's for show. This is reckless and selfish business operations. This small business will not make it through this pandemic especially if we have to shut down again. Plus I'm definitely going to get the word out!!!!

I called in the evening after hours and got an appointment the next day. They responded…read moreimmediately. upon arrival the tech explained everything and fix my issue. Very professional and was in and out in an hour. I will definitely add them to my contact list.

Have used Bell Appliance repair multiple times and would highly recommend. He was able to fix our…read moredryer so quickly and diagnose a dishwasher issue that was driving us nuts. He is responsive and communicates primarily over text messaging, which I appreciate. Fairly priced as well.