I worked with Murat to fix the screen on my iPhone X and he fixed it within just 15 minutes. This…read morerepair was at a great price compared to other repair places. I will recommend to others.

I reached out to this company back in September to get my laptop screen fixed. The number on Google…read morewas 301-751-5869 at the time. I prepaid for the part as they said they had to order it. On September 20th they called and left me a voicemail saying it was finally in stock after some sort of delay because originally they told me it wouldn't take that many days to arrive. The part arrived. I brought my laptop up to the mall and left it there for a few days. I had to keep calling to check on the progress of my laptop. I decided that one day I would just come up there since I didnt live that far from the store. I came to the mall and asked about the status of my laptop. He told me I could take it home but that they broke something different in the process of fixing my screen. The broke the "bezzle" so basically I cant close my la[top down all they way and have to be very careful with it while using it because the screen could fall. The placed tap on the screen to hold it up from falling apart and told me that they had ordered another bezzle and when it arrived they would call me so they could put it on. Because I use my laptop for work they told me it was fine to take my laptop home and to just becareful using it. I called the store back every couple of weeks trying to be patient. I would call every 2 weeks then i think i waited 3 weeks then another time i waited a whole month before I started to get frustrated and wanted answers. This time when I spoke with them they said they ordered it but it was taking a long time arriving, that it was hard to locate that part but it was in route and the moment it arrived they would call me back. So then a few days after Christmas I decided to go to the mall again and talk to them in person. I asked the guy at the desk where the part was for my laptop and explained the situation and he seemed nonchalant stating that they changed management and the people who use to work there no longer work there. Seemed very fishy and upsetting so I asked who the manager was and who was in charge of things and told them the last people said my part was on its way to the store. He basically told me he couldnt help me and that they changed thier number. Now when i look on google it says the store number is 240-633-9373. This is unacceptable and i deserve for my laptop to be fixed or this company owes me a brand new laptop for heir negligance on informing customers that they were getting rid of team members while parts where being ordered that customers were still waiting on. They literally told me they broke the bezzle while replacing my screen that it was on them and that they were ordering a new one. This is not right

Great job, I got my screen fixed. Highly recommended. If I need to fix my iPhone again surely I'll…read moreget from them

I had issues with my PS5. I took to them, a man there was so helpful, figured out the issues and…read morefixed PS5. Highly recommended

Very great experience. Had water damage to a phone after a trip to Puerto Rico. I was able to get…read moremy screen replaced and phone functioning. Highly recommended.

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!

Stopped the store today. I was greeted by the manager. I explained my situation. He explained the…read moreprocess (destroyed s23 Ultra screen). We discussed my options as I had a Note 9 and a iPhone 14. He placed a temp screen on my s23 and proceeded to transfer the data. He was very professional and explained the entire process. I would definitely go back.

Dropped off PS5 on a Monday to see if it could be repaired because of a storm power surge. I waited…read more5 days Saturday to call because I was told it would take 3-5 days to repair. After 5 days of no communication I decided to call and to find out that they couldn't get it to turn on was a big disappointment and that I paid 64 dollars to have it repaired was mind boggling. They have to do better !!! Don't recommend for game repair

Valentin delivered excellent service and care when he replaced my daughter's Macbook screen. The…read moreexperience was quick, and his professionalism exceeded my expectations. Merci

My stolen phone was found discarded in the street where cars ran over it multiple times. The…read morescreen was badly damaged but miraculously the phone itself still worked. The delivery for the new screen he ordered was over 10 days out. Valentin graciously took a very old phone I had in a draw, got it working so I would have a phone in the meantime. Once fixed, he gave me back my beat-up, run-over phone looking better than brand new and in perfectly working order. How's that for customer service!! He's got my future business from now on!

They were so nice and recommended a good quality case. My phone was fixed perfectly and it's worth…read morethe money.

Jeff did a wonderful job assisting me with my phone. Excellent work Jeff and prevented me from…read morehaving to buy a new one. Thank you Jeff.

Gavin was super helpful! Got me fixed with a new computer, superior service! This Dude knows his…read morestuff. We were 2000 miles away from home when my wife's computer died. Gavin was able to pull her hard drive and reinstall it In another computer so she wouldn't lose any info or programs. Highly recommended thanks again

My son's laptop played movies, video games and was able to do school work. We started hearing a…read moreclicking sound looked up what that sound was and found out, it came from the fan (ball bearing). The laptop never overheated we wanted to make sure to get it fixed right away. The tech that was working on my laptop said he needed help with the work after I paid the invoice on 9/10 but Gavin the owner refused to help him. He has some personal issues with customers of certain RACE and Political views. My son keeps asking me for his laptop, it really hurts me saying I don't know. The shop doesn't like us and won't do the work. It's starting to really hurt me as a loving father to see them hurt my son like this. The place is called PC Qwik Fix and it's been there almost 2 months. I called a few times and the first tech decided to do the work without the help. While doing the work something went wrong after installing the fans. I was told the laptop has no video now. But everything worked when I brought the laptop in (played movies and video games). They said it needs a mother board and they can't locate one. A PC fix place can't find computer parts. I can find computer parts online. I tried to buy a new laptop from dell but my credit I guess isn't that great was turned down. I would go anywhere but here for computer work. If you do go here never pay first they won't do the work then. Paid invoice for Fans on 9/10/20 it's 11/2/20 I still don't have the laptop yet. Tried to give a small business a try, huge regret not going to BestBuy

Mike is an IT professional. He repaired my laptop and kept me informed throughout the process…read more Highly recommended!

I found Mr. FIX IT through a google search when my computer just stopped working. I was in big…read moretrouble because I had 2 online college assignments to complete and with no computer i was dead-in-water. Meeting Mike the owner was a pleasure and he assured me even though he had other work in front of me he would test and fix the problem as soon as he could. I only lost 1.5 days of the week and had my computer back as-fast-as-possible. Great person to talk to and great service.

Came in looking for an item for work. I knew exactly what I was coming in for, I just didn't know…read morewhere to look for it. On that note, why is it that all Staples have the musty smell? I came in and wandered around for a few minutes. Went up and down a few aisles before I, by myself, spotted the area I needed to be. No store employee asked if I needed any help finding anything. Granted, this isn't a big box store that sales everything, so the staffing numbers aren't as high as those places. However, it would have been nice to be pointed in the right direction without having to waste so much time. I did look over what they had on hand. Unfortunately, what I needed they did not have. I know I could go online to order, but I kind of needed it right then and there. But it is always and hit or miss type of store to visit.

I'm writing this review to warn others about a serious issue at this Staples location on Festival…read moreWay in Waldorf, MD. On Saturday, I shipped a UPS Express envelope containing a car key. The staff saw the contents, watched me seal the envelope, and processed the shipment. I paid roughly $80 for express service with a guaranteed Tuesday delivery. Days later, the tracking still shows "Label Created." UPS confirmed repeatedly that they never received the package from Staples. That means it was never scanned, never transferred, and never entered the UPS system. When I called the store, the manager was extremely rude, unhelpful, and dismissive. Instead of taking responsibility or even attempting to look into the issue, she told me to call UPS--despite the fact that Staples was the last place the package was seen. This is a serious failure in both customer service and package handling. I expected Staples to take accountability for a package they accepted and charged me to ship. Instead, I was met with hostility and zero support. I will not trust this location with any future shipments. In the meantime, I had to launch investigations on both ends which is still in progress, but I'm all in for the fight for justice. They should be mindful that most of the world is dealing with something. A little grace and compassion for others in all we do can go a long way.

Great guys, I didnt think I could wait for my services (data retrieving)...from my ol relic of a…read morePC, but I did....and it was ready in zippy time. They even took my relic away, never to be seen again..well at least in my household. They will now be my forever go to guys for all my IT services! Much appreciative!

This USED to be the go to eccentric computer repair place in Waldorf. NOT SO anymore. Took my…read morelaptop in for slow response time December 20, 2025 and Robert did the intake. Finally got it back January 28 after repeated visits and excuses. Does not answer phone or respond to voice mail. Told me he couldn't recover my data and to send disk to special data recovery lab which I did. Long story short, I ended up taking laptop to another local shop and in 2 hours they had recovered my and I'm on my way.