On May 3rd my dryer went out. I called Excel Appliance Service and Dennis E Newberry answered. He…read moreasked the make and model and of my appliance and informed me that he could be over shortly to repair the dryer. Mr Newberry arrived at 1:00pm and he quickly deduced the issue as being the heating element. With surgical precision he took apart the dryer, explaining the whole time why and what he was doing. He took great care in examining the parts and making sure they were clean before putting them back. Mr Newberry, then tested the dryer and gave it a thumbs up! And we were good to go.

Dennis is fantastic. Was able to fix my LG washer same day for a very reasonable price. Will never…read moreuse anyone else for washer / dryer repair.

I went here several times but didn't end up using them due to a personal contact getting me a…read morebetter deal but they were patient, professional and well supplied. Great advice as well.

When we were initially planning a complete kitchen renovation and met with a few kitchen design…read moregroups in the Bethesda and Columbia areas, and talked to friends who had purchased appliances, we heard over and over that ADU was the place to go. We had decided on some of the appliances we wanted to buy (Wolf induction range and steam oven, Sub-Zero refrigerator) and visited the ADA showplace in Gaithersburg on several occasions to decide on sizes and other appliances we needed. We ended up buying all of our kitchen appliances at ADU; this turned out to be efficient and a lifesaver when we had a size issue with the microwave drawer and needed to switch it out for a different model that fit better in the island cabinet. ADU carries a wide selection of quality appliance options and offers some discounting as well. I could not have imagined getting 7 appliances at 7 different places, managing those deliveries and schedules, and so on. We ended up working primarily with Kyle Gladden over the seven-month process from planning to complete installation. He showed us various appliance options, answered questions, and worked through many details over the months. Going with ADU was the best approach for us as Kyle knew the big picture of what we were trying to accomplish and when, and it simplified deliveries, asking questions, and making changes. Kyle is pleasant, professional, responsive and very easy to work and communicate with. When you are undertaking such a big project you need to work with pleasant people who can help you get the job done! It's a necessity! On occasions when Kyle was out, we could easily reach someone else who could help us in the office. Everyone we encountered in the office and the phone was pleasant, knowledgeable, not pushy, and responsive. We're happy to recommend ADU (and Kyle) for new appliances.

Great communication from Daniel! Quick to find the problem on our Viking range and was able to fix…read moreit as soon as possible! Provided a warranty with the job as well. Would definitely call them again! Great Value!

Mike was extraordinary in his service to replace a faulty fridge control board he explained the…read moreissue and made everything look so easy

First-rate professional service from start to finish. Technician diagnosed the problem and I…read moreordered the part directly from the manufacturer per his advice to save money. The part was delivered on a Friday and the technician returned late Friday afternoon to replace the part before the weekend. Five for Mr. Appliance

Two Mr. Appliance technicians came to our home to repair our wall oven. They struggled to remove…read morethe oven to replace the blowers but managed to do it after significant effort. I paid the technicians more than $500 for the job. After they left, we noticed the oven was no longer flush with the wall and the drywall under the oven was severely damaged. Because the damage was under the oven, it was not immediately visible. Neither technician was honest enough to tell me they damaged the drywall while making the repair. On the next business day, I called Mr. Appliance to report the damage. I made an appointment for someone at the company to see the damage, but no one came. When I called the following day to schedule another appointment, I was asked to send pictures of the damage. I sent the pictures the same day, but received no response. I called several times and sent an email and received a cryptic, anonymous message from Mr. Appliance indicating the team was reviewing the pictures and they hoped to complete the review that day. More than a week later, I have received absolutely no other response from anyone at Mr. Appliance. Totally unacceptable. Based on other reviews, it appears my experience with this company is not unique. Apparently, not only do the technicians lack the necessary technical and personal skills, but also this company's management is either incompetent, or lacks integrity, communication skills, business etiquette, and courage. A lesson for the company's owners: Problems do not go away because they are ignored. They just get older and more complicated. Kimberly

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

Awful. Scheduled an appointment for 8 to 10. Responded to text confirming address. Called at 11 am…read moreon the day of the appointment. Stated I would get a call back. They did and told me there was a mix up and they would be here at 1. The technician came but seemed annoyed. He checked the outlet, said it was good. Took the top off the dryer and stated the motherboard was dead. I explained the board was brand new. He didn't test it just stated it was bad. He then just kept repeating the board was bad. No offer of ordering the part- nothing. I paid 90 dollars, they arrived 3 hours late for 10 minutes to say the motherboard is dead. The other issue was I could not understand him due to his accent. I don't care about culture or enthtics . Just do the job. He stated he did not know why I was upset. Three hours late, acting annoyed and 10 minute for 90 dollars and difficult accent. I will never contact them again.

Great counter service. They knew just what I needed. Looking for faucet parts for a 1939 bathroom…read moresink. I looked online, I did the Lowe's and Home Depot thing and nothin'. Someone referred Ferguson's to me, problem solved. I wished I knew about them sooner. Now they are my go-to plumbing supply. Ya don't need to be a contractor to use this location in Airpark/Gaithersburg. Thanks to those there who helped me out.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Gaithersburg, MD area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

The service was 100% first class. The tech checked our furnace out and found mold!! He took care of…read morethat and cleaned our fireplace. Clean, courteous, and on time.. Highly recommend!! The price was fare and competitive with others.

Had a great experience with Air and All Home Care. Ben responded day before and scheduled service…read morefor the next day. In addition to cleaning out my HVAC vents and 2 dryer vents, a separate job cleaned out heater blower fan and coils with chemicals (this was going to be done by my maintenance HVAC due to build-up) and installed a UV light in both of my units. I appreciated the fact that he had cleaned up after his work, including areas behind the dryers that had accumulated debris. Prices are reasonable. I would highly recommend!!

I have now used Sanchez Appliance Repair three times: To fix a leaking refrigerator water line; to…read moreclean/repair a dryer vent; and to replace a failed drain pump in our washing machine. In each instance, Mr. Sanchez was able to schedule an appointment within a day or two and successfully complete the repair within a single visit, all at a very fair price. I will definitely be going back to him when I need my next appliance repair!

I had a fantastic experience with Sanchez Appliance Repair here in Wheaton! My dryer completely…read morestopped heating, and I needed it fixed ASAP. From the moment I called, they were professional and got me scheduled quickly. The technician arrived right on time, was extremely courteous, and quickly diagnosed the issue--a faulty thermal fuse. He had the necessary parts on the truck and repaired it efficiently. I was so impressed with the quality of the service; everything was explained clearly, and the final price was very fair. If you are in the Wheaton area and need reliable, fast, and great service for appliance repair, especially for dryers, I highly recommend giving Sanchez Appliance Repair a call! They earned a loyal customer today.

Thank you Factor appliance for your great service and excellent value. My dishwasher flooded on the…read moreevening of a dinner celebration. Yes, I was left with tons of dirty dishes to do by hand. I called Factor appliance and they sent someone out within 48 hours. My service technician was as nice as could be. He checked out the appliance and told me everything was fine. The service call was only $80 and I was very happy with the results. They are professional and courteous. Thank you, Factor Appliance! They are my first call when an appliance fails. I highly recommend them.

November 4, I scheduled a service appointment with Factor Appliance Repair company. When the…read moretechnicians arrived, the refrigerator was already functioning, as I had been able to turn the control panel on myself using AI help, prior to their visit. During the appointment, the technicians pointed out leaking valve and offered a temporary fix, since the permanat couls would have been $500, which I agreed to. He ied tape and left. However, two days later, I noticed water leaking from the front dispenser area--a feature I have not used for several years. When I called to address this issue, I asked why the water had not been turned off instead of simply taping the valve, since I pointed out that I do not use that feature. Today, when they came again, they told me that the real problem is now the control panel, which wasn't brought to my attention before, since it was working. It appears that the temporary fix may have caused further damage, and I am now facing an unexpected and costly repair. I am disappointed with the handling of this service, as the initial visit seems to have created a new problem rather than resolving the original issue.

Same-day service. Quickly found the problem with my…read moredishwasher, not starting and reset the dishwasher panel. Works beautifully now. Very honest and reliable. Highly recommend

From the owner: Brothers Group Appliance Repair LLC is a residential appliance repair company specializing in fast,…read morereliable diagnostics and repairs for all major home appliances, including washers, dryers, ovens, dishwashers, and refrigerators. What sets us apart is our commitment to honest pricing, same-day or next-day service when available, and high-quality workmanship. We focus on clear communication, professional service, and getting appliances back to working condition as quickly and efficiently as possible.