Our washing machine service was done quickly, efficiently, professionally and with respect for us…read moreas customer as well as budget-conscious. We would welcome Amir the technician back into our home any time. He treats people like family. That's 'Golden Rule' behavior. Bravo!!

They are inexperienced and unqualified in the plumbing field. They are not licensed, bonded or…read moreinsured.

SCAM! Company came out to repair refrigerator, and within the 90 day guarantee window, I'm already…read moreexperiencing the same issues. The numbers associated with the company are either out of service or aren't responding to calls or texts. They haven't responded to messages sent via Yelp or the emails they included on the invoice. Would NOT recommend you use this company. If you're paying via Venmo, you'll quickly see they're not registered as a business. Be sure to mark it as a purchase of good & services. They initially asked me to post a positive review using photos that were not of my home-- which I would never do. I'm not sure their LLC is real or in good standing. Stay away. Scammed me out of $250.

Quick and great service!! I got my dishwasher repaired because the drying feature wasn't working. I…read morealso got a 9-day guarantee on the work. Thank you!

Steps diagnosed my range's issue (neither the stove nor oven would turn on), ordered a part for me,…read morethen came back months later to install. They got the stovetop to work, but the oven was still dead. Tech said he needed to order another part. As time passed, he said the item was on back-order (for brand new range)... After while, the tech (collins) was no longer at Steps. Owner -Deo - said he believed the appliance was fixed, no further info. I said - What about my oven??? He said call Unique. Unique said Steps reported the range to be working. No FOLLOW-THROUGH, TOTALLY INCOMPETENT and UNCARING.

I was given a list of service repair companies that could service my beverage refrigerator. The…read morefirst place I called, even though 8 miles away, said they didn't provide service in Virginia. So, I called Steps, virtually the same 8 miles away, kindly set up my appointment for the very next day. Then Collin came to the house, and he was amazing. Kind, thorough, and was super gentle when he broke the news that I needed a new fridge. From the first call to the service it was nothing but a wonderful experience. I highly recommend Steps.

A year ago Mid MD Appliance Repair fixed our oven's computer panel. They also replaced the oven…read moredoor's hinges. The door had a small crack which had overheated the panel (a known issue with Whirlpool ranges). In less than a year, the new hinges were broken again, this time leaving a much larger 1" gap. I called them thinking the hinges must be defective. The previous hinges had lasted over 11 years with only minor damage. Though it was past warranty I thought they would stand behind their work, at least offer a discount or perform some simple fix if possible. They asked if I had ever put any heavy weight on the door, like resting a pot on it, which I never had. To demonstrate the only abuse the door might receive, I opened the door and let go when it was half open. The door fell open with a clang. This seemed the excuse they were looking for and I was accused of improperly opening the door, implying you have to gently hold the door with two hands until it is fully open. They charged me $100 for the visit, gave me an estimate to replace the hinges, and left. This didn't sit right with me. I hadn't done anything differently than I have in the last 60 years of opening oven doors. Why did these new hinges last less than a year? Before I wrote this review I called them to discuss my concerns. They then yelled at me, repeating that they had seen what happened and that it was my negligence that made the hinges break. Finally, they said they didn't need to listen to me and hung up. Later, doing my own research, I found out that oven doors come with springs that prevent them from clanging open. If you open them halfway and let go, the door stays half open or gently falls open under its own weight. Possibly the spring was installed improperly when the hinges were replaced, or it had broken since the repair. If they had bothered to listen to me or ask a few questions, maybe they could have figured out what I did on my own. Instead they treated me with rudeness and ignored my concerns.

Richard & son Ian are The Best technicians have ever dealt with. Professional, courteous and…read moreExtremely knowledgeable with every brand name appliance. Always honest & up front with all repair details including price and always willing to do what's best for the customer. They are also Extremely helpful with appliance advice when asked about quality products. 100% highly recommend them for any appliance repair you need!

ABD Appliance fixed two separate problems with our refrigerator. We trust them to provide clear…read morediagnostics, fair prices, and speedy resolutions. If we have future appliance problems, no question about it, we'll call them.

My dishwasher needed to be fixed. I wanted to try a smaller company this time, so I gave ABD…read moreAppliance a call. The owner, Mr. Abdullah, came out to the house, took a look, then texted me a quote the next day. I ended up turning the work down, because for the amount that he was asking, it made more sense to just buy a new dishwasher from Costco, which includes installation. Yes I think the quote was very high, but that's not the reason for this 1-star review. The problem is this. He didn't tell me about his $75 service fee until he was at my house and had already looked at the dishwasher (which took all of 3 minutes). I'm perfectly okay with a service fee, but it needs to be explained upfront and not when he is standing in my kitchen with his dirty boots on. I handed him my credit card, and a moment later I see on his credit card machine that he is charging me $95. I questioned him immediately and he simply denied it, saying he said $95. Later he told me on the phone that he has been charging $95 service charge for the past 5 years. That's not true. Looking through the reviews here, he himself stated (just last year) that he charges $89 service fee, and another reviewer wrote (two years ago) that the service fee was $79. I can't speak to the quality of his work, but this is just too much shenanigans. I do not recommend ABD Appliance.

Our Sub-Zero refrigerator died between Christmas and New Year's Eve. Sub-Zero customer service…read morereferred us to Brian Handy, who made a house call after hours to fix the problem the same afternoon. He was super professional and very skilled in servicing high-end appliances. He replaced the motherboard and checked the compressors and coils. Our fridge was up and running in no time at all. He also did a quick check on our Wolf gas cooktop, double ovens, and Cove dishwasher, clearing error codes etc. We would call on his services in the future without hesitation.

Handy Appliance is experienced, knowledgable, problem solver and prompt. He works with care and…read morepassion. He is very pleasant and polite. His quality of work is excellent. His charges are reasonable. We have European appliances, microwave oven, oven, warmer and dishwasher, refrigerator, freezer. We don't trust anyone else to touch them but Handy Appliance. We've been lucky to know him. Instead of five stars I would give him one hundred stars. Notice: I live in Rockville MD and not in CA! I tried many times to edit my address in Yelp but it keeps showing CA as my address.

My oven stopped working the Sunday before Thanksgiving. I called Ecosafe Sunday night and within…read moreminutes diagnosed the issue and scheduled an appointment for the following day. They showed up on Monday with a new heating element and repaired the oven within minutes. I would definitely recommend Ecosafe for responsive and affordable appliance repairs.

Kary showed up at the time he stated, came in, found/ resolved my issue. The price was very…read morereasonable, and he gave me instructions should the issue arise again. Definitely will use his services again and will gladly give a referral.