Outstanding service! I called them first thing in the morning for help with my broken Bosch…read moredishwasher. Luis was out to my house by 11:45. He quickly diagnosed the problem, had the necessary part on hand and had me washing dishes again by 12:15. It was a bit expensive -- $275 for the diagnosis and the labor to fix the machine, plus the cost of the part ($126) -- but it was well worth it! Other less expensive options couldn't get a technician out to my home for weeks. A who knows if they would've had the part in stock? JB saved me from nearly a month of washing dishes by hand.

I would like to add my voice to the many who are praising technician Luis. He quickly diagnosed…read morethe problem with my (almost new) Bosch dishwasher and quickly got it up and running again. I am thrilled to have discovered Luis and JB Appliance Service. First Class service!

Had a Bosch fridge issue- tried many things myself but could not figure out the problem. Chris M…read morecame out the same day I called the company (other companies were at least 3 days out booking and most would not deal with Bosch). Chris was able to make a good diagnosis that turned out to be correct (freeze build up inside the fan housing between freezer and fridge that was not visible even though I looked at the evap coils myself). He said to first try a 24 hour thaw. That was correct and solved the issue with minimal expense. I recommend this business and Chris M. He also called me back unprompted the next 2 days to check in. Way above what I expected. Thanks

Thank you Factor appliance for your great service and excellent value. My dishwasher flooded on the…read moreevening of a dinner celebration. Yes, I was left with tons of dirty dishes to do by hand. I called Factor appliance and they sent someone out within 48 hours. My service technician was as nice as could be. He checked out the appliance and told me everything was fine. The service call was only $80 and I was very happy with the results. They are professional and courteous. Thank you, Factor Appliance! They are my first call when an appliance fails. I highly recommend them.

I had a fantastic experience with Sanchez Appliance Repair here in Wheaton! My dryer completely…read morestopped heating, and I needed it fixed ASAP. From the moment I called, they were professional and got me scheduled quickly. The technician arrived right on time, was extremely courteous, and quickly diagnosed the issue--a faulty thermal fuse. He had the necessary parts on the truck and repaired it efficiently. I was so impressed with the quality of the service; everything was explained clearly, and the final price was very fair. If you are in the Wheaton area and need reliable, fast, and great service for appliance repair, especially for dryers, I highly recommend giving Sanchez Appliance Repair a call! They earned a loyal customer today.

I have now used Sanchez Appliance Repair three times: To fix a leaking refrigerator water line; to…read moreclean/repair a dryer vent; and to replace a failed drain pump in our washing machine. In each instance, Mr. Sanchez was able to schedule an appointment within a day or two and successfully complete the repair within a single visit, all at a very fair price. I will definitely be going back to him when I need my next appliance repair!

Our technician helped diagnose the issue with our washer quickly and was honest about not being…read moreable to fix it himself and that we would need to call in a plumber. He was professional. All good, nothing bad to report.

Mike was extraordinary in his service to replace a faulty fridge control board he explained the…read moreissue and made everything look so easy

My dishwasher was leaking and Wuerstlin's fixed it by PHONE and charged me ZERO DOLLARS. They are…read morethe best. My dishwasher has a system that detects and stops leaks as soon as they happen. My dishwasher stopped because of the leak. Wuerstlin's told me BY PHONE to leave it for a few days to let it dry out. I did and the leak stopped. NO CHARGE. THANK YOU WUERSTLIN'S

Excellent communication. Professional. Once the part arrived, I was scheduled promptly and it was…read moreinstalled quickly.

Robert Zablon is a wonderful and professional appliance repair technician. He did a fabulous job…read morefor us 3 years ago and again, just recently, he again fixed three more appliances- refrigerator, washing machine and dishwasher. Robert knows exactly what needs to be done and he's thorough, and takes time to explain what went wrong and why. In our dishwasher, for example, he gave us tips on extending its life/ efficiency, and the wisdom of using dishwasher liquids like Cascade - at least every other wash- instead of pods, due to tendency of the platinum pods use, over time, to inhibit proper drainage. Robert is a find, if you use his services you'll have found a gem. Thank you Robert Zablon!

Robert is great. He immediately diagnosed the issue with our LG front load washer and worked on it…read moreright away. Very reasonable quote. I recommend for those who reside in the Germantown/Clarksburg area.

I will never use them nor would I recommend them to anyone. I contacted them via Yelp messages…read more Knowing exactly what I need to repair the oven part of my gas range. I needed an igniter. So he comes and charges $99. And it would go towards the repair if decided to move forward. He comes and takes about 5-10 minutes and tells me it is the igniter and it would be $347. for total. I already had done my research and know that the part is $35 and I could pickup from a local appliance part store in Montgomery County. Or order directly from Whirlpool for under $50. So when I asked him how much is the part, He said $149. Then I asked him if he had the igniter already or would he have to order it? He said he's prepared & has it in his box. I had then asked him to see what it looked like. That's when he tells me " I cannot show that to you, I have already told you too much information about it." That's when I put an end to it. I will not put up with shady business people, businesses allowing this. I paid the $99. As first agreed and told him to get out of my house. He is an older man that needs to realize that people ( no matter the gender or race of their clients, potential and now-Never). Do not assume that the general public do not research before they reach out to you from online!!!!! The only good thing I will add: The early on communicating about eta arrival. That is the only thing he was good about. And he used my paper towel on the counter, and left the dirty used ones on my counter. The nerve! I would have NO stars, if allowed. So this is the only reason why it has a one. I shouldn't have even paid the $99. In my opinion due to the whole dishonesty. But he was in my house already.

Service has just been reputed for next week. CLOVIS arrived…read moreearly on Friday after his first visit on Monday and he ordered the parts. He was efficient and did the job in only two hours repairing my washer so it no longer leaks water out front door; repaired my dryer so it gets hot to dry clothes. I highly recommend Doctor Appliance. (Samsung upright washer and dryer).

I needed my decades old Kenmore dryer repaired and Dale arrived to fix it within 2 hours. He did a…read moregreat job and was finished within an hour. He told me that he had 28 years of experience with Sears before starting his own business 8 years ago. He really knows his stuff. And the cost was so reasonable!

Mr. Hartman did an excellent job in diagnosing and replacing a leaking intake valve on my…read morerefrigerator's water system, including adding a flexible metal extension to the copper water line, and charged a reasonable price for doing so. He also gave us prompt service. I highly recommend him.