I needed my decades old Kenmore dryer repaired and Dale arrived to fix it within 2 hours. He did a…read moregreat job and was finished within an hour. He told me that he had 28 years of experience with Sears before starting his own business 8 years ago. He really knows his stuff. And the cost was so reasonable!

Mr. Hartman did an excellent job in diagnosing and replacing a leaking intake valve on my…read morerefrigerator's water system, including adding a flexible metal extension to the copper water line, and charged a reasonable price for doing so. He also gave us prompt service. I highly recommend him.

Paid a service call for someone to act like they know something and then blame the homeownerread more

My repairman was Steve and he was great. Very professional and worked quickly…read more I needed the housing for my water filter in my Kitchen Aid refrigerator. I was able to avoid the cost of the initial site visit by sending them a video and pictures of the problem. The costs are competitive for parts and labor, having it fixed quickly and correctly was worth it.

My 12 year old DW quite working, right before the winter 2026 snow/ice. I expected the new DW to…read morebe back ordered, but Apache came through quickly, in spite of the snow/icy driveway. I expected them to delay the install, but they scheduled with me and the technician was professional and very nice to do business with. I wll call them next time also.

Problems: 1) Quoted two different prices for stovetop range…read moreby two different people. 2) Installers did not level range. 3) Did not check to see if all functions were working at installations. 4) When problem was found, we called back the same day (Friday) and were told their staff could not come until Monday. 5) We called Monday morning, and were told they didn't have us on the schedule, because "You must have talked to someone else on Friday, not me." We still don't have a fully working appliance. To be updated.

I have now used Sanchez Appliance Repair three times: To fix a leaking refrigerator water line; to…read moreclean/repair a dryer vent; and to replace a failed drain pump in our washing machine. In each instance, Mr. Sanchez was able to schedule an appointment within a day or two and successfully complete the repair within a single visit, all at a very fair price. I will definitely be going back to him when I need my next appliance repair!

They returned my call within ten minutes and were able to come in a few hours. They recognized the…read moreissue and after ordering the replacement part installed it quickly. I will use them again!

My dishwasher was leaking and Wuerstlin's fixed it by PHONE and charged me ZERO DOLLARS. They are…read morethe best. My dishwasher has a system that detects and stops leaks as soon as they happen. My dishwasher stopped because of the leak. Wuerstlin's told me BY PHONE to leave it for a few days to let it dry out. I did and the leak stopped. NO CHARGE. THANK YOU WUERSTLIN'S

Excellent communication. Professional. Once the part arrived, I was scheduled promptly and it was…read moreinstalled quickly.

I reached out to Alco Appliance to schedule a repair technician to take a look at my Samsung stove…read more A friendly associate returned my call and provided excellent guidance on how to move forward with the "issue" I assumed was a problem. He was patient, knowledgeable, and very helpful throughout the conversation. I truly appreciate this level of customer service and would definitely recommend them to anyone in need of appliance repair.

I am extremely angry with ALCO's person who managed their calls (Jason?). My fridge stopped working…read moreon July 2, and we called them because they provided services before. As directed, we left a message, but they did not call back before the July 4th holiday, so we called on July 5th, and they said the earliest they could come was a week after. We subsequently called them several times but could not get anyone. Now nearly 10 days have passed since the fridge broke down; we called again to ask what time they were coming, and finally someone answered the phone, asked the fridge model, then told us they no longer work on this model. I told the guy we didn't have to wait 10 days to be told they no longer do the work, and Jason said it was our fault because we hadn't given them the model number. I said if they ever returned our calls, they would probably have found out. In addition, is it their responsibility to ensure what the customer has before they had even promised to send out a technician?

I was having problems with my water dispenser. Guys were personable but didn't actually look at my…read morefridge. They came with a ready solution that was way too expensive. I declined.

I called Speedy Appliance at 9:45 AM on Saturday about our washer leaking. I talked to Ben, who…read morecame out just a few hours later to investigate. He was professional, knowledgeable, and talked me through everything he was doing. He eventually figured out the problem, which was far from obvious, and looked into repairs (which wasn't possible because of the age). We really appreciated how quickly Ben arrived and the time he took to figure out what was wrong. Speedy Appliance will be our first call next time we have an issue!

I would give them zero stars if I could. Can't believe the poor customer service. Technician came…read moreout over a month ago - diagnosed a problem and charged me - said they would call with estimate. They never called. I called THREE times and was told I would be called back. No return call. I just called and asked for a manager and after some time on hold they hung up on me. Now they are not answering my calls at all. I want my "diagnostic fee" refunded! I was a long time customer but - Will NEVER USE THEM AGAIN and will let all my neighbors now about my experience.

Bettar Appliance is the real deal,they solved a window unit issue with real expertise ,being a…read morevery hot scorching day a bottle of cold water was offered and with with a smile and kindness. No wonder they've been in business for 80 years. I hope they serve as an exemplar of the rebirth of real business philosophy and ethics that is so sadly lacking in todays disposable society. KUDOS!