Left two pairs of boots for a checkup. They were returned looking next to new. They painted off the black toe stains and matched the blue perfectly. Something that wasn't discussed and I couldn't be happier. I've been to this shop for years even bought boots there. The owners and staff are pretty phenomenal read more

Texas Custom Boots - The boots reborn - Shoe Repair Near Me - Austin, Texas

I took a pair of Ariats I bought back in 2007 to get the heels and soles redone. I had some changes to the original look that I wanted, and Michael said they could get it all done. It took a few weeks, but I couldn't be happier. They actually fit better too. Thanks a bunch!! I recommend this place, hands down, and I'll be back in the futu read more

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I took my leather Tory Burch boots here for repair of the shoe sole. The owner, Noel came out to explain to me the various options I had and the price difference. He was really patient with my questions and was honest about what was not necessary to do. His pricing was very fair and it was a really speedy turn around time. He communicated with me throughout the process until I picked up my boots. His staff was great and his shop was quite nice on the inside. I will 10/10 recommend him to others and have other shoes that I will bring to him soon to be rescued! read more

Got a phone call back from the owner. Assisted me that he's not ripping me off and that my boots are in line to be made. That makes me happy. I am a person that lives on communication. I ok if it takes longer to get my order as long as their is followup and communication read more

Texas Custom Boots - Receipt of my deposit - Shoe Repair Near Me - Austin, Texas

Noel has done a great job of customizing the existing boots to better fit my husband's unique feet, repairing and cleaning our boots and of course, providing new opportunities for us to buy more vintage boots! Ok, it was actually a Cinderella moment the last time I was in Noel's shop picking up some repairs. The gorgeous pair of boots on the rack were calling my name. They were small and narrow, not likely to fit many feet. So I had to try them on. They were custom designed for someone else, I put my foot into the boot and it was honestly like they were custom made for MY FEET! So, of course, when that happens, you have to immediately buy them. It is like some sort of fate. so now I am the proud owner of some of the most beautiful custom boots I would have never had made! What a delight! Every time I wear them, at least two people want to know how to get them. read more

Texas Custom Boots - My Cinderella custom boots! - Shoe Repair Near Me - Austin, Texas

Just got my pair of boots back from getting them resoled. This is my second pair to have done by Noel and he always knocks it out of the park. He takes his time and does it right. See the before and after a for yourself. Do not hesitate and go here for your boot needs. read more

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Can't rave about this place enough! Friendly, quality and quick service makes the prices a bargain! Highly reccomend Texas Custom Boots for all your boot needs here in Austin, TX. read more

Texas Custom Boots - Refurbished boots - Shoe Repair Near Me - Austin, Texas

Good work but a resole will take 8-10 weeks. Don't believe them when they tell you 3 weeks. Second time they've done this to me. Not a happy customer read more

I dropped my boots off here for a re-gluing. I was told it would only take about a week and I'd get a call when they were ready. Two weeks go by and I give them a call and go straight to voicemail. I called again a couple days later and again the day after that. By then it had been 3 weeks and I had no idea what was going on with my boots. Finally get ahold of the owner and he gives excuses as to why he wasn't in the shop and tells me to call back the following Monday. I call again that Monday and he says he's not in the shop again but says he remembers my boots and that they're ready. When I go in to get them I notice they're more snug in the toe than before and there's visible flecks of glue around the edge of the sole. I was also told upon drop off that a cleaning was included in the repair price, but my shoes came back to me with the same toe scuffs and we're still in need of a conditioning. On top of it all I was charged $50 for glue and 3 weeks of waiting, I could've done the same job at home. read more

Texas Custom Boots - Scuffs never got cleaned even though a cleaning was promised at drop off - Shoe Repair Near Me - Austin, Texas

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Noelle the owner knows his boots and is a personable pleasant person to work with. He was able to fix my custom boots after four other shops wouldn't touch them. read more

I had a very good experience this week when I had to drop in to get my new boots fixed. See, I had gotten them at Marshall's in Boston, but the buckles where the straps loop through had fallen off. Lucky for me I didn't try to fix them at home, by myself, with superglue! I was telling Noel about this and he said that I might have been able to do it, but once he got them into the back room and got a good look, he said it was a much more involved process because he had to glue one side of the buckle to the leather first...instead of just gluing the two buckle sides together. In about 30 minutes (I went ahead and took them off and walked around in my socks), he had them BETTER than new, since they were already broken when I bought them (not complaining, though, I got a $300 pair of boots for...TWENTY dollars!). I was thrilled. I asked him what the damage was and he said $20....can't beat that....there were four buckles, so....$5 a piece! and I have boots that I can still wear instead of ones with superglue all over them. Noel is the owner of the shop and he has a very impressive amount of vintage/used boots...and even some custom made ones. Drop by....they are very reasonable priced, and you get to stare at all of the stuffed animals from Martinez Brothers Taxidermy (they share the building). read more

Not only does this place sell really nice custom boots and leather wear, but they also can repair leather wear. My wife and I are here visiting Austin and her leather purse strap broke as we were about to leave the hotel. I called and spoke with Noel and he said to bring it on down. He repaired my wife's leather purse strap while we waited and Noel did a really fine quality repair. He saved the day for my wife. Noel is a true craftsman and his small store has a really comfy vibe. I can see why rock and roll and other top musicians come here to purchase custom boots. Thank you Noel! read more

Great quality work. My Lucchese's are better than new. I was quoted a 2 week turnaround and it was two weeks to the day.

I have a really nice pair of Lucchese boots that I had worn so much that a hole had opened in the sole. I discovered from Allen Boots that it was going to cost me $250.00 plus shipping to send them back to the Lucchese factory for official repair. So I found this place online and went to check it out. Noel greeted me and was very cordial and fun to speak with. He offered a much better price than the $250 I was going to pay so I rolled with Noel. He did an amazing job with repairing the full soles/heels on both of my boots and now they are literally brand new again. Highly recommend!! read more

Brought a pair of banged up Tony Lama's here assuming I would need to get them resoled. He was a stand up guy and told me what that would cost, that I did not need to get them resoled right now and he could reheel and refurbish for a fraction of the cost. Stand up business and nice people. read more

Noel is very professional and helpful. I ordered a pair of custom boots and is looking forward to getting the really soon. read more

These 3-year old Helm boots went in to the leather spa to have a grease stain removed, new heel caps, re-staining, and polishing. I added shoe horns because all leather footwear should have shoe horns. These boots should last forever. Cost: $$ out of $$$$$. Worth it! read more

Texas Custom Boots - Boots - Shoe Repair Near Me - Austin, Texas

I recently acquired my first pair of custom cowboy boots secondhand, which is to say, they were not custom made for ME. I needed the calves to be stretched out a bit. After reading Alex M.'s yelpreview about the "porn star hottt and bothered loving attention" that his vintage cowboy boots received, I made a beeline for Texas Custom Boots. As I handed Noel my boots, he said, "Tommy Taylor made your boots... wow. I met him about 15 years ago in Santa Fe... he was a master craftsman. How did you like working with him?" I was flummoxed. Flummoxed because I never met Tommy. Flummoxed because he said "was". Flummoxed because master craftsmen probably do not appreciate people who buy custom boots second hand... "Ummm. When did he die?" "A couple years ago... GREAT guy, very talented." Lineage is strangely important to me... so I was thrilled at one level that the person operating on my new old boots was connected in any way to the man who made them, but maybe a bit embarrassed that I bought them barely used and needed Noel to make my custom boots custom for ME for a fraction of what he charges for his beautiful boots. "I never met him but I like that you did. I bought these used and need the calves stretched out... can you do that?" "Sure! I will measure your calves, stretch your boots, and then clean them up a bit, so when you get them back, they will look like new. If you bought these for under $350, you got an amazing deal on them." "Yes, I got an amazing deal. What would you say they are worth... like, if I were to have these made for my feet?" "Well, probably around 2K... but he has died, so you can take that to mean they are worth more or less... they are a rare collector's item and they are worth more OR people are not interested now that he is not producing and they are worth less." My boots were ready in a week, the leather had been oiled and rubbed and maintained and the heels had been meticulously cleaned. Calf stretching cost me about $40 so the total cost on the boots was just under $100. Noel was very thorough, professional, and easy to work with...he does not appear to be a man who would care about flummoxing anyone. I had a great experience that connected me to the history of my new acquisition and ended up with beautiful boots that fit me. All in all, clearly an unflabbergasted WIN. read more

My vintage boots got the kind of loving attention that would get a porn star hot and bothered. Being next door to an adult bookstore and INSIDE a taxidermy shop is just added delight. These folks know how to work leather and bindings. If you are looking to buy boots, they have an incredible selection. If you need any work done, make this your destination. My boots were an investment, yes, but damn how I love wearing them. read more

These guys are fantastic! I had a 24 hour window after a business trip to NYC where I beat the life out of my boots from all of my walking and had another trip to Chicago for the holidays. I was SURE these guys would turn me down when I walked in asking for my boots to be fixed in time before my flight. They didn't bat an eye, 30 bucks, and picked them up on my way to the airport the next day. My boots look brand new and it was beyond reasonable of a price. They couldn't have been nicer! read more

Took my hubby boots in for a heal replacement. Not only did they replace the heal but repaired the part of the heal that was eroded due to wear and tear. Amazing work & will go back! Sorry no pictures because my hubby is always wearing them lol read more

In October 2009, my husband bought his first pair of cowboy boots. They were $400 and he bought them at Heritage Boot. Three months later, in January 2010, the heel caps were worn down and, on one of the boots, separating from the wood. My husband is not hard on his shoes/boots. He goes to work (at a carpeted office), he comes home, he wears them out to restaurants...that's it. Heritage Boot recommended Noel at Texas Custom Boots for the repair. I went to Noel's little shop on South 1st. He told me it would be $50 for the new heel caps (and a shine!) and assured me that, once he replaced the caps, they wouldn't need to be replaced for a long time. He showed me what he was going to use. There was a huge difference - the original (Heritage Boot) heel cap was soft and squishy; the heel cap Noel was going to put on was solid and substantial. We were annoyed at having to spend $50 to replace heel caps on three month old $400 boots. Everyone we shared the story with encouraged us to call Heritage Boot again. While not at all friendly on the phone, Patti from HB agreed to arrange to pay for the repair with Noel. Apparently she made quite a scene when she went to Noel's shop, butting in front of another customer who was there first and giving Noel's employee an earful before Noel came out of the bathroom. In the end, Noel never got paid. Just like Noel promised, the heel caps he put on a year ago show very little wear. Unfortunately, now the boots need new soles and we've returned to Noel to have that work done. I don't know if it's normal to have to replace soles on boots that have been worn for a total of less than a year (my husband doesn't wear them in warm weather) but that's the situation. We know Noel will do a fantastic job and the new soles will undoubtedly last far longer than the original ones. Next time we are in the market for boots, we will definitely buy from Noel. read more

I can't say enough positive things about Noel and his team at Texas Custom Boots. I borrowed my sister's $400 UT Student Government Boots to go to the BYU game in Provo...at which I was caught in a torrential mountain downpour. Literally soaked all the way through all of my clothes including my sister's fancy boots. I was sure they were ruined as water was squeegying (yes, that's the official term) out of the top of the toe of the boots. They were absolutely waterlogged and certainly ruined. Enter Noel and TCB. I took the soaked then dried and at this point, defunct UT boots in along with my handmade rattlesnake Lucchese boots that needed some love. While the repair took longer than expected due to the amount of work that had to go into repairing the boots (I found out that mold had actually formed in the boots after only one week), I could not have been happier with the results. Noel had to presoak them, reshape them to fit, then recondition them. They are better than new. My rattlesnakes came out beautiful as well with all the scales conditioned and smoothed down. Noel took the time to affectively communicate as the repair was ongoing (he even texted me as that's easier for me), and then when I arrived to pick them up, he took the time to show me all they had done, plus go over care for all my boots (yeaaaah, I've got 15 pairs. Some call it a sickness, I call it being Texan). He also gave me recommendations on how to store them. When all was said and done, he SAVED the boots for only $100. I am THRILLED with the results. I can honestly say that this is the ONLY place I will take any of my boots for repair or custom fitting from here on out. Thanks for saving my ass on these boots, Noel, and restoring them to their former glory. Austin original and Austin proud. read more

I have no doubt they do great work on boots, but their customer service leaves so much to be desired, I left without getting the work I needed done. I left my boots there for over three weeks, with two promises from them to call me. I never received a call. I decided to pick up my boots, and still had to stand in the waiting area for a solid five minutes before anyone acknowledged me, including the two fellows with whom I made eye contact when I walked in. Perhaps their real strength (and income) is creating custom boots. Perhaps they offer other services only as a courtesy. Still, I know that good customer service is easier in the long run than poor customer service. If you say you'll call, call. If you know you're going to be closed for two weeks over the holidays, tell your customers that. I wouldn't have minded waiting three weeks or even longer, had I known beforehand that was the deal. But the lack of communication was so avoidable and so frustrating, I won't be going back. read more

Noel at Texas Custom Boots does phenomenal work - simple as that. He rebuilt the heels, added a bit of extra toe protection, and reconditioned the leather on my very well-worn Lucchese boots. They're quite literally like new again - the quality of work can't be overstated. Hope to be a customer at Texas Custom Boots for a long time, and one day add my name to the long waitlist for a custom pair. read more

Highly recommend this place! Dropped off some red-soled pumps and boots to get them "winterized." Noel was courteous and knowledgeable in matching the red soles with matching red rubberized sole guards to keep the look of the shoe clean, long-lasting and beautiful. Ladies, for all your high quality shoes, take them here! Noel will take care of them properly! read more

The folks at Texas Custom Boots are friendly and welcoming. I walked into their shop close to tears after another book shop wouldn't let me even try a pair of boots on, saying that they didn't have any that would come close to fitting me. Noel at TCB spent about an hour with me, pulling a selection from his extensive inventory. He was very fair about the price of the boots and the customizations he made to them (making the heel a bit higher and repairing some minor damage to the toe). I wear the boots almost daily now and think fondly of my experience with Noel and Texas Custom Boots! read more

I've taken both pairs of boots I've gotten here all around the world and never cease to get compliments on them (even if they're getting enough mileage that they should go back soon). Every time someone comments, I'm always happy to launch into a description of the awesome place in Austin where I got them, that shares space with a taxidermy studio and sits next to an adult video place. That's just too good to be true, and apparently it isn't anymore. I might still tell that story until I officially bring my boots back in to the new location. Clearly they actually have a troupe of magical elves that comes in at night and stitches together an entirely new pair of boots that look identical to the ones you brought in. If they've brought said elves to the new location, this is still the best boot place in the world. read more

Great place to get your boots fixed. Noah was very helpful and very nice. Always available, as I was schedule dysfunctional - he did a great job and my favorite boots in the whole world were looking good once again. I've had these over 10 years and he really made them look nice. Thanks so much read more

Noel runs the coolest boot shop in town! He'll help you out with whatever ails your boots or help you find a great pair from his stock. Shop here!! ... the Martinez Bros. Taxidermy folks are kind enough to share their space with Texas Custom Boots. These guys are also great folks! read more

What a great experience. Not only did I get a great pair of boots, when it started raining he gave me a lift back to my hotel.

Don't drop your boots here for repair. He'll "sell" them before you can pick them up.

My husband had his old cowboy boots resoled and conditioned. They're pretty much as good as new, but more comfortable. Not cheap, but worth it for incredibly high quality service. read more

Texas Custom Boots handed me what looked like 3 new pairs of boots today. The thing is that they weren't new at all- quite old and battered, actually. They repaired and resoled each pair with such evident detail. These folks care about what they do. It is clear in their work. This is not the first time I have worked with them. They floored me when they rescued the toe of my favorite pair of boots... a bored dachshund occupied its time on my boot, and chewed up the tip. I still stare at those boots wondering how they mended the leather seamlessly... like magic :) read more

I bought a pair of old boots on eBay that need a lot work done on the heels and insides. They did great work on them at a fair price. I am a fan of vintage boots and a lot of the time when you buy them they will need a little work done. Texas Custom Boots is now my only choice for boot repair. read more

The very best place in Austin for boot repair. If you want the work done right, bring your boots here. Very good quality workmanship and materials. read more

Allen Boots sent us here to get a little boot repair down where a strip of leather had been scraped off my wife's boots. The owner did a great job of repair and only charged $10. They sell alot of used custom boots for very reasonable prices, which was pretty cool. I watched the cobbler making a new pair of custom boots while waiting for our repair... pretty darn cool. Clearly these folks are craftsmen doing it the old fashioned way. Boots truly made by hand. read more

The folks at Allen's referred me to Texas Custom Boots to have a set of heel caps put on my Lucchese's. Even though it was the end of the day, the owner, Noel, was nice enough to stay late to fix my boots while I waited so that I could wear them to a wedding the next day. I walked out with my old boots looking better than brand new and also purchased two pair of beautifully restored vintage boots at a great price. Noel's passion for his job and attention to detail are evident in his craftsmanship, and he has just earned a repeat customer for life. read more

I was really nervous to bring my $1,500 boots here for stretching around the calves. The place I bought them from wasn't comfortable stretching them any further due to the elaborate embroidery and rhinestones. This place was not afraid of the challenge. They needed to be stretched TWO INCHES. That's a lot. He got it done in about a week as i was not in any hurry and it was $50. A fair price to pay for the level of skill and patience required to get this done. I believe he had to go through his process twice to get the desired result. I will be back for any future boot needs. These guys know what they're doing! Thanks for the great customer service and results. read more

I have to say, I was extremely disappointed. I brought a pair of boots here after reading such great reviews about this place! Noel told me it would take him 2weeks to sew the inner lining of one of my boots! It ended up taking over a month before I got my boot back... Not just that every time I called to check on the progress, no one answered OR ever called me back, so a few days later I would just top by the shop each time to hear they still weren't done! When they finally were... I was livid. I could have sown them better than that. read more