Good day,
Wanted to reach out and share my experience on a release by Sneaker Politics.
There was an Air Max 95 Bandana Release on Saturday, during SXSW on 3/14. I got to the store at 9:30am and was greeted by a gentleman (smaller black guy with shades), who gave me the details of how the release was going to work. He granted me a wristband that had #3 on it. Door opened at 11 and majority of people got wristbands and lined up. Everyone lined up according to their numbers on their wristbands. With me being #3, I entered the store and bought the releases. I understand that it's a release, so I do understand one per person. When I walked out there was a Hispanic male outside who worked with the store giving out wristbands. I wanted to get my daughter a pair, so I asked could I get back in line grab another. The line was really long. I grabbed another wristband and was #76. I was told from that Hispanic male that o could get another but I had to go to the back of the line, which is what I did. I waited and waited until my turn. The line grew longer behind me. When I reached the registered, the same gentleman (black guy with braids) who checked me out the first time said I couldn't get about pair until everyone got a pair. He said if I wanted another pair then I needed to get out the store and wait back in line (which is what I did the second time and was #76). I showed him my green #76 wristband and he rudely said i needed to get back in line again to get another pair. I was not trying to argue, so I told him I'd do that but this was wrong. I was disappointed. The black guy in braids stated that he was the manager and there was nothing I could do to get another pair right then and there. I told him the guy with the wristbands said I couldn't get back in line. He said "the guy outside with the wristbands is a part time guy who doesn't matter to the store." He's not the manager, I am the guy to make the decisions." He was very rude! I walked out and got back in line AGAIN! When I got back in line, there were others who had got back in line who were in front of me and waited twice while it was my third time to wait in line for a 2nd pair. The line was long. A few guys had bags in front of me. Just made me feel upset and targeted. The line moved and I was now one guy away from the register. The guy in front of me also had a bag and pair in his hand that he bought earlier. But he didn't wait 3 times like me. When it was my turn, I told the managers in braids, "am I good now because I waited." He laughed and said he was the manager again. He gave me a speech about how he makes the calls and that I got the pair I needed. He said, "you got the pair you needed, right?" Very rude, while laughing, and it felt like he was really making fun of me. He then used profanity and mentioned that he needed to make his living. "You're not going to fucking stop me from making my money, you got your pair didn't you?" I didn't say anything, then I kindly mentioned I'm not going to argue, I just want to make a purchase and leave. He gave me my pair and checked me out. I kindly reached over to shake his hand or give him a dap. He laughed at me and didn't bother shaking my hand, so that's when I left. My experience with Sneaker Politics was very disappointing. All the other employees were great until I reached that gentleman. Very unprofessional, laughed at me, used profanity, and I'm sure he didn't have that conversation like that with other customers. I felt dumb and targeted but thankful I got me and my daughter a pair! read more