Good day, Wanted to…read morereach out and share my experience on a release by Sneaker Politics. There was an Air Max 95 Bandana Release on Saturday, during SXSW on 3/14. I got to the store at 9:30am and was greeted by a gentleman (smaller black guy with shades), who gave me the details of how the release was going to work. He granted me a wristband that had #3 on it. Door opened at 11 and majority of people got wristbands and lined up. Everyone lined up according to their numbers on their wristbands. With me being #3, I entered the store and bought the releases. I understand that it's a release, so I do understand one per person. When I walked out there was a Hispanic male outside who worked with the store giving out wristbands. I wanted to get my daughter a pair, so I asked could I get back in line grab another. The line was really long. I grabbed another wristband and was #76. I was told from that Hispanic male that o could get another but I had to go to the back of the line, which is what I did. I waited and waited until my turn. The line grew longer behind me. When I reached the registered, the same gentleman (black guy with braids) who checked me out the first time said I couldn't get about pair until everyone got a pair. He said if I wanted another pair then I needed to get out the store and wait back in line (which is what I did the second time and was #76). I showed him my green #76 wristband and he rudely said i needed to get back in line again to get another pair. I was not trying to argue, so I told him I'd do that but this was wrong. I was disappointed. The black guy in braids stated that he was the manager and there was nothing I could do to get another pair right then and there. I told him the guy with the wristbands said I couldn't get back in line. He said "the guy outside with the wristbands is a part time guy who doesn't matter to the store." He's not the manager, I am the guy to make the decisions." He was very rude! I walked out and got back in line AGAIN! When I got back in line, there were others who had got back in line who were in front of me and waited twice while it was my third time to wait in line for a 2nd pair. The line was long. A few guys had bags in front of me. Just made me feel upset and targeted. The line moved and I was now one guy away from the register. The guy in front of me also had a bag and pair in his hand that he bought earlier. But he didn't wait 3 times like me. When it was my turn, I told the managers in braids, "am I good now because I waited." He laughed and said he was the manager again. He gave me a speech about how he makes the calls and that I got the pair I needed. He said, "you got the pair you needed, right?" Very rude, while laughing, and it felt like he was really making fun of me. He then used profanity and mentioned that he needed to make his living. "You're not going to fucking stop me from making my money, you got your pair didn't you?" I didn't say anything, then I kindly mentioned I'm not going to argue, I just want to make a purchase and leave. He gave me my pair and checked me out. I kindly reached over to shake his hand or give him a dap. He laughed at me and didn't bother shaking my hand, so that's when I left. My experience with Sneaker Politics was very disappointing. All the other employees were great until I reached that gentleman. Very unprofessional, laughed at me, used profanity, and I'm sure he didn't have that conversation like that with other customers. I felt dumb and targeted but thankful I got me and my daughter a pair!

I stopped by on a whim and found the sneakers I was looking for, and snagged the last pair in my…read moresize. Staff were friendly and the overall ambiance was chill without being dull or overwhelming. Typical retail prices are to be expected, nothing too crazy. That said, I wish they would carry more unisex footwear in smaller sizes. I typically wear 6 women's and 4/4.5 in big kids. I prefer the latter due to better color-way variations. Solid spot to check out and try on the latest footwear.

This store feels like a hidden gem that isn't really hidden. It just always surprises me at how…read morehuge the variety of items they carry is. Kids toys Clothing for everyone Camping Gear Home decor Shoes Jewelry I mean seriously- they seem to carry way more than you'd think they could fit in there. I happened to walk by last week during a shoe sale where it was an extra 40% off of their sale shoes. It was end of day on the last day of this but I was still able to score Birkenstocks and two new balance sneakers for around $130. INSANE. The employee helping us was super helpful and kept going to the stock room to see if they had additional sizes. I appreciated the effort and the fact that he didn't seem annoyed. Will for sure be back

I had a bad experience in Aug. But it's the holiday season so I tried again…read more Still no interaction from the staff. No hello, no goodbye. Nothing. Guy in shoes was there by himself and never said anything to me. I was ready to make a purchase, but obviously that was not what he was there for. A second employee came by and they had a nice chat. I am done. I am happy to spend my money elsewhere where it will be appreciated.

Terrible customer service! From start to finish. Cannot manage an order nor get anything done…read morecorrectly. This is the last time I purchase anything from this horrible shoe company. I hope you file for bankruptcy AE!

Ordered some Allen Edmonds shoes for local pickup. Store was clean and welol presented with…read morehigh-quality American made products. Salesman was very courteous and professional and laced up the shoes and set me up to try them on. I was impressed that shoes came with a shoe horn. Overall great experience. I will shop there again.

First time in the store. Was greeted right away by a friendly staff. Felt very welcomed. Everyone…read morewas helpful. And the clothing was folded immaculately. Definitely won't be my first time.

Tax Holiday Sunday and the district manager decides to shut the doors early without notice. I guess…read morethe folks at Zumiez at Barton Creek want me to take my business elsewhere. Looking at 5 Staff standing idly around before closing time. Ridiculous.

Great service. Easy to find and a comfortable environment to shop in. Really a great store…read more Incredible selection of t-shirts of different weights and styles.

I've visited the SF location once, and I had a decent experience there. I wanted to visit the…read moreAustin one when I found one it had opened because I was having some buyer's remorse about the sugarcane 1955 I got in SF. Oscar helped me with jeans while another staff member helped my bf with tshirts (didn't catch his name). I told Oscar my dilemma with my 1955 jeans, and he recommended boncoura work pants to me. I think they're a new product and were made in partnership with self edge? I don't remember all the details beyond him telling me he fits women in these pants because they surprisingly fit women really well. I tried them on...and yeah. I walked out of the store with them and wore them the rest of the day lol. Everyone was super helpful while we shopped and tried clothes on. I think I actually had a better experience here than at the SF store. They have a parking lot out front, so the store is really accessible. If you're looking for raw denim, visit self edge. If you're looking for premium, well-made basics or you're into working menswear from Japan, go to self edge. They're knowledgeable, and they're passionate about the industry and products they carry. I'm glad self edge opened a store in Austin bc I'm pretty sure there isn't another store here that is within this market of clothing. I'll definitely come back as soon as my budget allows!

I was at the Domain looking for cowboy boots when I passed Rothys. I love their products and have…read moretheir shoes, bags, and masks. The store was bright and clean. The staff was cheerful and knowledgeable. I was able to feel their new revelvet mules. I bought a pair for my daughter and myself. I have only bought these online, sight unseen. It was great to be able to try in and touch them. Great product. Environmentallly friendly company. Been recycling plastic bottles for year cleaning our planet. And the shoes are machines washable. Win win for everyone. Stop in and grab a pair.

Shoot me, I don't have any pictures! I wasn't even trying to shop, I didn't deliberately come to…read morethe store. I literally had my mom in town and we were getting some steps in as I show her around Austin in winter when we were walking by and I said, ya know what let me see if they have these sandals I want to try on. Welp, they didn't have sandals out respectfully because duh, it's winter. But thankfully I asked when they change over their seasons and she said we have sandals in the back if you want to see anything and I was like yeah, they got this buckle but I have a wide foot and I just want to know if they fit. She comes out the back with the style I wanted to try on and it fits and it's cute. I walked out the store with sandals in the dead of winter and appreciate the help! I'm so excited because in the past I've bought Rothy's in the mail and have had to send back if they didn't fit so it's nice to have a store to try on. All the ladies working were so nice!

Just not inviting. Didn't love my stop in there. I was ready to buy and just didn't feel…read morecomfortable to ask for help. All of the staff was standing around and talking. I didn't want to intrude.

Awesome boots BUT horrible customer service. 4 people working on a Wednesday afternoon. My mom and…read moreI walk in. No on greets us except for one employee. I guess because they "work" in the domain they are TOO good to be friendly. I was interested in one pair of boots. I asked the sales rep for the size he said "we don't have that size sorry". I asked for a half size up AND a half size down he said "sorry we don't have those either ". And that was it. No offers to order them for me or look at another store. Lucchese needs to do better when hiring because they lost my business today.

My boys love this store! They have a lot of brands from RVCA, Billabong, Volcom, to Van's, and…read moremore. They have lots of great deals and even have a membership program that adds more discounts. The teens/young adults that run the shop are kind and professional. They have clothes, shoes, sandals, jewelry, stickers, and more accessories. Definitely a fun spot and will be going back for more. Just wish it was closer.