Nice Kicks puts out a good product with a limited selection. End of year they run deals to get some of their products out of the store, while bringing in the new gear. The staff there is ok. They seem more interested in looking and acting cool than providing customer service, it's really weird. They have a parking lot in the back, but be sure to only park there while you are shopping at nice kicks or you will be towed. I enjoy walking around the store and looking at their selection of hats, clothes and shoes. Nice sneaker store on the drag. read more

Nice location right on the drag and next to Buffalo Exchange. They have a nice selection of shoes, cool chill vibes inside with friendly helpful staff. I love the decor too! read more

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Like other people, we shopped here, after it closed walked around for 20 minutes and they had my car booted costing me $100. I will NEVER shop here again. read more

Don't park anywhere near their building - or better yet- don't go at all!!! Not only am I a loyal customer but I came to shop and parked in their parking lot. Shopped around the whole area and came back 1.5 hours later and the Nice Kicks had my car booted and I had to pay $100 fine. This business is stealing peoples money!!!! read more

Nice Kicks - Shoe Stores Near Me - Austin, Texas

Such a bad experience. Loyal customer, went in to buy shoes, was there 30 minutes, got a $100 boot on my car. There goes my shoe money. Won't ever be back. Tips for the owners, business sense 101, if you continue to treat your customers this way you will run out of partons. Unless of course, you are secretly running a car booting operation, then you're obviously doing great. We definitely won't ever be back and we'll be sure to tell all our friends to buy their sneakers someplace else. read more

If I could put 0 stars I would. I was about to go the store, but took too long (2-3 minutes that is) getting in and my car got booted, after reading a bunch of reviews on Google and yelp they will boot your car every when you make a purchase with them. Scam and very bad business. Stay away if you do not want to pay $100 and deal with this low frequency bs. #bannicekicks read more

Terrible service. Do not buy shoes from here! Outdated technology and college students running the store front who don't know how to work with customers. read more

Called ahead to see if they had something I needed but they didn't. They were really quick to suggest another store nearby and I thought that was awesome. I'll be sure to come back here considering how helpful they were. read more

Look if you in Austin and need some fresh sneakers this is the place to be. The atmosphere is vibrant and clean, music playing has me doing a two step. The staff courteous and friendly plus knowledgeable of the sneaker culture. Support NICE KICKS and leave with a fresh pair. read more

Nice Kicks - Nike Waffle Racer Crater - Shoe Stores Near Me - Austin, Texas

Seems they're not making enough selling their basic shoe selection they have to rip you off for parking in their parking lot if you're not only going into their store. read more

Overall the store has had many changes over the years. The interior has been redone a few times. It's probably in its best form now. The staff has also improved quite a bit. Before I felt like I was walking into a club I was not invited to. However now, I mostly go to Nice Kicks just for Miranda. She's the bomb and is always super knowledgeable. Catching up with her I always feel up to speed on the sneaker game. Plus I know that when I pick out a pair of shoes from there she'll always know to size up or size down based on the materials the shoes are made out of. My husband is also a sneakerhead so I definitely rely on her expertise to help me find the perfect gifts for him. Needless to say I'd be lost without her. Since she's joined the Nice Kicks team I've loved going to the store on the regular. read more

Do not park in their parking lot!! You will likely get booted whether you are in their store or not. If you visit their store and visit another one next to it, and do not remain in it the entire time, you will get booted. Didn't seem to have much of a selection as well, but you might get lucky. I've been to other shoe stores in Austin with much better parking policies, friendlier people, and even puppies! Might still be worth a visit, just be careful. read more

They boot paying customers. $100 fine to get the boot off your car. They want you to somehow have your car out of the parking lot within .2 seconds of making a purchase read more

Cool store for sneaker shopping. Horrible store for limited releases. I entered 2 raffle's and was given a lot of misinformation in regards to their release. Everything seemed very shady. I hate to say it, but I bet they "back door" the major releases. I was initially excited to have them as a local sneaker shop, but after my recent experiences, I'll only shop there in a very limited capacity. Step your game up Nice Kicks and do right by the customer. read more

Went in at 3pm on Saturday 5/9/2020 looking to purchase a new pair of shoes for Mother's Day. Once inside I picked up a pair of shoes to ask an associate for my size when I was told I was NOT allowed to touch any shoe. And then when he brought out the shoes I was told I could NOT try them on to see if they fit.... Then I asked if I buy them and they do not fit what is your return policy? He told me until the pandemic is over I can NOT return the shoes if they don't fit. I just went to finish line and shoe palace and touched and tried on the shoes that I wanted to try on with no issue. I'm guessing Nice Kicks isn't in the business of selling shoes bc you actually have to try them on to know if they fit. There was NO sign on the door that stated you cannot touch, try on or return our merchandise. What is the point of even being open? read more

My wife and I stumbled into this place on a whim and it definitely didn't disappoint. The guy that helped us I'm sorry I forgot his name! Was very very nice and knowledgeable to boot, I asked him what they had that was rare and he pointed me towards the ZX 4000 which were really nice but not in my size =( I asked if they had off-white air max's because I took a major L on the SNKRS app and he said they didn't and explained why they didn't. (I can't begin to tell you how refreshing it is to hear someone know what the hell they are talking about) My wife ended up falling in love with the Rox Brown 1s, she wanted the Valentine's Day 1s as well, but again not in her size. I browsed as I do most shoe stores and saw the Nike Blazers that I had been looking for but again not my size...(why are you doing this to me God?) but as we were about to check out my wife said "I will not leave if you don't find something you're always so picky!" And I am lol and that's when I stumbled upon a section I had missed their New Balance section and found some awesome MSX90RCF that I don't think have even come out yet and bam I was sold. New Balance aren't very big in Texas but as an east coast kid, these are a big deal to me. If/when I come back to Austin (HTown stay down) I will definitely swing by Nice Kicks to see what they have. Thanks for an awesome experience! read more

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0 stars if possible. Never again would I ever spend my hard earned money at this store.. "Von", the Assistant manager, is the worse person to do business with ever in the shoe game. I sent him money back in mid December for some shoes. The guy just sent me my money back yesterday finally after I told him I would take my experience to corporate level.. Gave me the biggest run around for my money back. Came up with a new excuse every single day. I sent him (not even him, his cousin ((who's name is Von too )) $600 for the Yeichels and the Azaels.. (which I could've got for retail)... Then he tried saying I didn't send him enough money... He gave me the run around for over a month of me trying to get my money back!! Gave me excuse after excuse.. Then when I got my Yeichels, he said I couldn't return them at his store.. Not to mention the in store experience was mind boggling. The kids selection at the store is HORRIBLE and most of the shoes on the wall are EXTREMELY dirty. This is just all around a terrible store.. sucks this is the closest store to me that gets exclusive stuff. I stood there at the cash register while the employees talked crap about customers trying shoes on... read more

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Overpriced crap and if you don't buy anything they'll boot your car if you don't leave the area immediately.

They gave me a hard time about returning shoes that they sold me dirty. They cleaned the shoes for me-but I still wanted to return. They kept asking me to come back a few days later to exchange (so I can be out of my return window) No wonder they are going out of business. They didn't want to do any returns because of that probably. It was also the manager who was helping. Shady af! read more

Best sneaker shop in Austin . Some yeezys available . Easy location to get too, friendly staff , boutique style . Owner by Shoe Palace . read more

Nice Kicks - Nice kicks merchandise and a Bounce phone case @monsterbounce - Shoe Stores Near Me - Austin, Texas

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This place USED to be the spot...now it's absolutely terrible...I have contacted the BBB and am in contact with one of the people at BBB.....the fact the store has "Nice Kicks" parking and when u park in it Nice Kicks boots you is against all business practices.....they will try to charge you 100$ to get boot off....shoes are terrible...you notice business owner never addresses the parking situation....I now have a key to remove boots so I will purposely be going to they establishment to take they boots from them :)! read more

Went here to buy a pair of shoes for a very opinionated little girl for her birthday. They were quick to bring them out and ring me up. 2 stars taken off because I thought I was giving email address for receipt, not to join some club (wasn't told). The selection was also limited for children, but what she wanted was there, and maybe the selection process was faster because not as many choices. read more

Shitty parking policy. If you "leave the property" you will get booted. There's someone staking out the parking lot that boots your car the second you leave the store. Not worth it. $100 to get it removed. Also, the shitty selection and customer service alone should make you stay away read more

Me and a few friends went shopping and when looking at a shoe the lady that works there on the daily said "are you gonna buy it or just keep touching it getting it dirty" immediately put the shoe down and didnt want to do any business. Shes the hispanic woman abt 25-30 do not expect me to be there anymore read more

I've never been much of a sneaker head but my buddy from Michigan took me here to show me what it's all about. I was impressed, the store has a nationwide reputation and definitely deserves it. The staff is really friendly/talkative and helped me pick out some nice stuff. Definitely know style/fashion trends. They even cut me a deal on one of their nice snap backs . I live full time in Tallahassee for school but if I need another pair of shoes I'm definitely buying them from here. The store itself is extremely clean, well maintained and beautifully designed. Can't wait to come back read more

Nice Kicks - Shoe Stores Near Me - Austin, Texas

You seriously can't EXCHANGE a pair of shoes bc I didn't have the box? I've been in retail my entire life. You COULD have but didn't and I will NEVER be back again. I spend about $1000 a year in this store. Peace out I get the rule but it should have been mentioned when I checked out and said I didn't need the box. I'm out $130 and was going to buy ANOTHER pair today as well so crap! Now I have to go to Nordstrom ... I will miss you Nice Kicks :-( read more

don't even breathe on the parking lot here... went shopping at Nice Kicks after parking in their lot and then ran next door to buy some pants and when I came to my car 30 minutes later they booted it and forced me to pay $100. If you step outside of Nice Kicks to even get some air, prepare for a $100 tax on the shoes you probably didn't even need. Worst shopping experience. read more

Great store to go to and limited shoes if u get lucky and hit on a raffle..........................................

This place along with shoe palace in the Austin area is going down hill shitty customer service and everyone is just talking and "rapping" to the music they blast instead of trying to help anyone out. you cant touch any of the shoes they have unless you try them on ???????? This place and shoe palace should be closed please don't spend your money here!!!!!!! 5stars to get at the top and to let people know not to go here read more

Beautiful establishment. If you are looking for a real sneaker boutique in Austin, this is the one. I recently visited Austin and asked the head manager here about other places i could find the type of stuff I was looking for. He willingly gave me a list of locations to visit in the downtown area, I thought this was so caring of him to share his competitors location. I went to all the locations he provided and they had a great selection of stuff but the service experience at Nice Kicks was like none other. During my time there the staff was very responsive, extremely knowledgeable, and came off genuine. The manager even got down on his knees to help me try on my shoes! Some of the other stores I went to didn't even greet me and let me walk right out. If you're looking for cool sneakers in Austin, this is where you want to go for sure. Kudos to their staff! read more

Super friendly and helpful staff Maria helps us and was very knowledgeable we bought a total of 4 pairs of shoes

Loved the store when it was small and run by the two owners (I believe). Was in the new store the other day with my son and the selection is wonderful but the customer service was among the worst I have ever experienced. I did not get the name of the young man helping out but he was basically doing us a favor - while other employees stood around and talked with other customers and with to each other, we had to wait amidst the blaring music... I highly suggest that you amp up your customer service as we will never be coming back to your store again. read more

The store has excellent shoe selection in my opinion. Totally ordered 4 pair of shoes for my small collection of footwear from other venders because they didn't have any I wanted in my size. The staff is so so. On the phone they said they had my size but didn't. When I came in they all were talking and those that went in the convo finished up their texts first. Niiiice They only have full sizes once you get over size 10 or something. WTF? OH AND NEVER ORDER FROM THEM ONLINE. YOU WILL NEVER HEAR BACK FROM CUSTOMER SERVICE EVER AND IF YOU DO THEY WILL WEASEL OUT OF TAKING CARE OF YOU Damn they do have a nice taste in their shoe selection though read more

Vibes are off, the staff is kinda rude. Doesn't carry many sizes. Great Value version of LA shoe stores. Masks are optional for those who are cool with the staff. read more

Very nice and well kept place. Perfect for shoe collectors. I got most of my Collab Ultra Boosts here. And even won raffles for Yeezys. This place is literary Our (Austins) only chance to cop shoes day one for retail. The only issue is that the shoes drop frequently and randomly mid day... so if you're a normal guy working normal work hours... you're kind of screwed. I wished they would do some shoe points for when you buy shoes as an incentive. I've bought a few but don't feel like I'm rewarded for my support. - kind of selfish sounding but it kinda would be cool. PRO TIPS - Notes*** #1. the phone number on twitter is not functional. #2. Instagram has the right numbers. #3. Also if you're trying to cop a rare release: for example Saturday. Depended on how rare the shoes are... you may need to line up that Friday the night before at 9pm. It sounds crazy but yes it's true. I went to get haven ultra boost... got there at 1230am in the morning and the line was nuts already. #4 The employees will ask about your shoes... they called me out in a pair that dropped dramatically in price... actually I like that - keeps it real - and funny. So wear fly shoes. #5 Ultra Boost runs tight, get half size big. That's all. read more

Beautiful new store and some nice surprises in shoe selection. However, service makes shopping impossible for me. I had to ask for help, can deal with that, had to go across the store to the counter in my stocking feet to pickup the shoes to try on, can deal with that, but was immediately informed that I could only try on one shoe at a time, cannot abide that. Only an idiot? Would try on and buy shoes like this. I have been to and bought from Kith, Bodega, Livestock and aFew among others in SOHO when in NYC. All of these stores have all treated me with kindness and respect. I think they would be appalled by this practice. read more

The gentleman that helped me was so nice! Fantastic service, fully enjoyed the shoe shopping experience. Although their sizes for what I wanted was limited, the service made me want to give a 5 star. read more

Came into nice kicks not knowing it was a retail shop! I had the Assistant Manager miranda or MJ as they said help me out and she was so well aware of every detail about this place. Beyond amazing customer service on top of that, if I could give 10 stars it would be there. I didn't know so much and now I'm leaving with a variety of clothing and even a pair of shoes on my first visit! We'll definitely be back thank you MJ you were so kind!! read more

Very welcoming, was in need of some new shoes and ended up falling in love with what I know now as air forces! All thanks to Miranda, great customer service! read more

For months they leave an alarm ringing for 5 minutes every time someone comes and goes from the back. Extremely rude considering the proximity to residential college students and no regard for the community. read more