- great staff - free water - u can get two free drinks - very helpful staff - i loved the hats read more

They have all kinds of hot brands. No, seriously, like they will burn you. Besides the custom hat bar, limited edition releases, and free boot shines, the flagship store in Austin is special because they offer free leather branding where you can get initials or symbols on your items. No cats (yet) but they had all the letters, longhorns, hearts, etc. I got bats on each, courtesy Kennedy, the "brand manager". Bats. Boots. Battlestar Galactica. By the way, the drink they handed me told me, "Nice handmade boots- I like the lemonwood pegging" and I thanked it. And then the drink said, "Those have tri-layer insoles, you have good taste," and I was like, "Thanks again". And later my drink said, "Of all the soft premium leathers, I think goat suits you best- you look great" and it freaked me out so I asked why my drink keeps saying all these nice things, and they told me the drinks are complimentary. read more

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First time in a Tecovas, traveling through on my way from Michigan. Definitely worth the stop. The staff was amazing and the gentleman that helped and was very knowledgeable his name started with an E. Felt very welcoming even though it was a busy Saturday. They had the boots I wanted, and can definitely say I'm looking for the next pair. read more

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Excellent customer service here! Please acknowledge Bailey (sorry if I'm wrong) for his assistance. We left the store expressing to each other how friendly and authentic he was. Not pushy nor overbearing but genuine. read more

The boots are wonderfully comfortable, fit nicely, look great. The service was mid. When paying this amount, the experience should be great too. The customer should always feel right, even if they can't be accommodated. The first pair i tried on had a minor but visible flaw so I asked for another. They made me feel like there was something wrong with me for noticing and pointing it out. read more

I mean drinking beer and boot shopping go hand-in-hand, right? Heck, a bourbon and boot shopping do too. I just really dig the concept of the little bar in the shoe store or being served a drink sitting on one of the leather sofas. It makes it so much more fun. This shop attracts locals as well as tourists. They offer top-quality boots, clothing, etc. At reasonable prices. I love that they'll clean and stretch your boots for you (free) anytime after purchase. Always a bonus when a boot shop offers that.- The sales staff work their butts off. We've been happy with our purchases. Our reactive rescue can sometimes get overwhelmed in busy situations and the employees are super understanding and kind. read more

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SOCO, once the pearl of the city in the early 2010's. Awesome little curio shops abound, Lucy in the Sky with Diamonds and numerous Austin weirdness abound. We found ourselves often during the weekends and alway popped into Allen's Boots, since in the late 70's, my honey pie used to sell boots there. I have had several lovely prezzies for Birthday's and Christmases of yeehaw boots. For my birthday this year, she found herself in the Western/Boot mile at Tecovas. SOCO, isn't what it used to be and has become a tourist trap with no less then I think 4 back to back Western shops and other overpriced shops, that all seem to have the same things. Vespaio/Guero's are still around, much to our happiness. On my day, there was a familiar looking wrapped box awaiting me. Inside, there was a box from Tecovas with a pair of their "The Dean" boots. They were very nice and a half size, with a zipper on the side. Coolio. Don't know the official name for this style. I put them on and they were bit tight, but endured it for the first time I worn them for any period of time. The Suze, expert in all things boots, thought we should go back to Teconas and get a different size. Holy mass of Cowboy wanna'be's Batman. The store was packed, mass confusion, not sure who actually worked there and who was shopping or just being "Seen". I was able to finally find, what looked like somebody over 23, that was behind a register and explained our dilemma. He was the right guy and he mentioned he felt that a wider boot was probably the issue and disappeared to source a pair for me. We just hung around. They had a bar or something offering a complimentary shot of whiskey, if I recall. It was somewhat of a chaotic lay out made even more confusing due to the number of peeps milling about. Bootman came back and luckily they did have a wider size in the same size. We grabbed a chair, that had become available and I slipped on the boots. They definitely felt better and I walked a little circle a few times and we got the heck out of there. Diligently trying to get new pair broken in properly, I wore them to the office a few times. A date night and such. My right boot, just wasn't right. My little toe was always numb/asleep with the pressure of the boot around them. They just didn't ease up. To Suzie's dismay, I just didn't put them on again for a month or so. An impromptu staycation weekend, staying at South Congress Hotel, Suze choose to go back into Tecovas and get a resolution. She wasn't to pleased that dropping $1000 for a pair of boots, that I just couldn't wear, there wasn't something they should be able to do. Luckily, since they were located across the street from SCH, she dropped in with the boots right after they opened. There was something amiss with the toe box and when she explained the issue, she was met with zippo assistance or concern frankly. They let her know there wasn't anything they could do and perhaps she could take them to a cobbler to ascertain and fix it. Err.. what? Don't you guys make these boots? Curiously not standing behind a pricey purchase, that I couldn't enjoy, isn't real Cowboy hospitality now is it? And no amounts of complimentary booze, although, delicious for sure, will see us in your establishment again. Meanwhile, we are out a grand. My suggestion, hitch your horse up to any other Western wear/Boot store in Austin. Heck, head to Allen's next door, which Suze wishes she would have all along. read more

I had purchased some boots for myself and got them personalized. Casey was the associate who helped me and she was amazing and so nice and knowledgeable about the fits and sizing. She also provided me socks to try on since I came in flip flops. It was the best value for your money as well because the personalization was free/included in purchase. read more

Tecovas - Best place to get boots in Austin Texas - Leather Goods Near Me - Austin, Texas

I brought in quite a few of the boot ornaments to be branded yesterday, Emma was able to help me and she was truly a delight. I felt so bad since i had a bout 9 of them to get done and she was so nice and helpful with them. I love this location and wanted to recognize great customer service! read more

Made the 45 min drive to ATX to get DH some boots he's been looking at. Unfortunately, they didn't have that specific style. It's a steel toe work boot they make but didn't have. He'll have to order online. He did try something similar to make sure he gets the right size. It was a busy place on a Saturday. They offered complimentary drinks which we did not partake of. Lots of workers ready to help you though. read more

Pricey, pricey, pricey, and nice stuff, but not my thing. Again, nice place for the fam to checkout as it could've been their thing. read more

Tecovas - Leather Goods Near Me - Austin, Texas

I love the brand, I just wish they had a boot that fit my foot really well. I have a very hard time finding a boot that fits so it's not just Tecovas. I still rep them with hats, belt buckle, shirts, etc. Maybe I'll buy a pair someday & "make" them fit. For what you get in a boot for the price, they seem very high quality. I wouldn't hesitate to buy a pair. The salesmen are always friendly, & they give you free whiskey in the store. I do, however, wish they had more knowledgeable staff. I have probably tried on 10x or more pairs of boots in there on several occasions & always voiced how my heal slips more than it should. Never once did anyone attempt to help with that issue. Instead they more so shrug their shoulders & say we wish they fit better! I have since been to another boot store where a gentleman took the time to figure it out with me, & I'm going to try his suggestions. read more

Tecovas - Leather Goods Near Me - Austin, Texas

When you win a dance contest at The Longtime and win two pairs of boots, it's always a good thing! If you are visiting Austin, a trip down South Congress blvd is a journey down Leather Alley. All of Austin's best Cowboy clothing stores are down there. But- one boot store is separate from the others! The moment you walk into Tecovas you will be greeted at the door - it's a nice touch. The quality is as good as it gets. I have plenty of dress-boots, (ostrich, lizard etc). Tecovas are super comfortable. My wife and I wear EveningStars to dance with - the first night we wore them dancing, they were great. My wife's were a size larger than they should've been and the following day Darrell took awesome care of us. He even remembered our names. Since then, we have had friends from Australia visit and sent them in. It was a Saturday afternoon and the streets were packed. They were in a hurry to make their plane home before stopping in. Despite the crowd, they were in and out quickly, having purchased several pairs of boots and other items. Their observation is that only The Beautiful People work there!!!! I'd have to agree! As a side note: Come on out to The Longtime and watch Sandlot Baseball, listen to live music, and meet some of the sponsors - including Tecovas. Five Stars all the way! read more

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My company did a special event with Tecovas and they took great care of us and were so happy to have us. The staff offered drinks when we walked in. We even got to keep the koozie. They were there when I wanted to try on boots but were not pushy at all. I found a great pair and was so happy to shop there. read more

We love this store so much! The staff is so friendly! The clothing is quality for the price. We love sitting at the bar! read more

Tecovas - Leather Goods Near Me - Austin, Texas

We walked in and walked around for 10 minutes before we left. No one offered to help us or even greeted us. Someone finally acknowledged us as we were walking out the door. Very disappointed. I feel like everybody that works here is too cool for themselves. This is the only boot that I wear, and I was really looking forward to shopping at the Austin store, but I will buy them in San Antonio from now on, where the staff is friendly and helpful. read more

Just bought our daughter a great pair of boots. Sales person was kind, patient and helpful. We returned the next day and Nick did a great job adding brands. What a fun way to customize! Love the way they turned out. They said we can return anytime to get them polished. Great service and good quality boots. read more

Had an awesome experience buying my first-ever pair of boots at the Tecovas store. The store was clean, offered free refreshments, and the staff stayed attentive even though it was very busy. Ian helped me out and was great to talk to, he walked me through different styles and shared the history behind the boots. I walked out with the Garretts Goat Café boots and would highly recommend this store to anyone. read more

Beautiful store yet not overly impressed. Wasn't greeted by anyone. Walked around the store two girls chit chatting about the weekend in the clothing area. read more

A Tecovas employee (Domain location) referred me to Tecovas Trading Post to find a pair of discontinued Tecovas boots. I bought a 'new' pair of brown Jamie boots based on the seller's photo. When I received the boots, they are ORANGE. Literally orange. And the soles show signs of wear. So I emailed customer service who sent this: "As noted on the Tecovas site, natural variations in animal hides mean that some color differences can be expected between individual pieces, even within the same color." I've bought, literally, hundreds of pairs of leather shoes online and I've never been sent a completely different color. Tecovas/Trading Post - you need to do better. The boots I'm stuck with were defintely misrepresented by the seller. I'm out $253 for a pair of ORANGE boots I'll never wear, but I now know Tecovas Trading Post only cares about their sellers. Wish I could post the seller's photo along side a photo of what the boots actually look like. I'm so disappointed. read more

What an incredible store - I guess there's a reason why this brand is doing so well. As someone who's new to the boot world and from Los Angeles visiting, I as alittle confused on where to start. That's where Sarah came in to help. She walked me through the store selections of boots and mentioned her own take on what she liked and thought would fit my vibe. There was a variety of pricing for boots from $295 onward so for quality boots they had a very affordable range. Great value. Will be visiting to buy again in december. Thanks Sarah! read more

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Had the best experience in the Tecovas location here. I walked in and was browsing for no more than 15 seconds before I was approached by Xavier who couldn't have been more knowledgeable and passionate about so many of Tecovas products. I never felt like I was being sold to and he was back and forth making sure I had the perfect fit and offered some guidance around styling professional dress clothes with the boots I selected. The whole experience was delightful and truly felt like a customized catered experience. read more

So disappointed to leave this review, but don't want others to waste their money. Bought a pair of Cartwright boots in goat leather. Regular wear 1-3 days per week, we live in California so not real wet weather etc. Had some pretty significant defects after a little under a year. I emailed straight away with no response. Had to chase them for a year to get someone to respond. Finally they asked for photos. I sent them away and they responded by quickly by saying this is normal wear and tear however their standard 6 month warranty would have expired anyway. Any bootmaker worth value of boots would laugh at a 6 month warranty under normal wear and tear. This is just another new startup that sacrificed quality and integrity for a little slick marketing to make a quick buck. Spend an extra $100 and get a real pair of boot from someone who cares about their product. read more

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This review gets 5s because of my sales associate, Jacci. The store was lovely. We were offered beverages while we waited, a very nice touch! The entire staff the day we visited was lovely. We were actually surprised to find a brick and mortar store on a recent visit from California to Austin, Tx. We thought Tecovas was only online. I purchased Ostrich Ropers for my husband previously for an anniversary gift. Beautiful boots. We visited the week before Thanksgiving and, of course, I found a shoe (mule) I loved. Knowing there would be a sale the following week, I decided to wait. Jacci told me I could just order online as they don't receive commission. She was super helpful. When I got the notice of the sale and went to order, my preferred size and color was sold out online . I called the store, but the associate I spoke with couldn't find it (but the computer showed it available). I called another day and Jacci was available. She remembered me! She took the time, in spite of the store being busy, to find my shoe and place the order for shipping. I ended up getting two colors thanks to Jacci, a salesperson who took time to ensure customer satisfaction! I will definitely visit the store again when we're back in town, just because of her excellent service! I know they don't get commission, but I hope she will get some kind of recognition for being a stellar employee!!! Happy Thanksgiving y'all. read more

Beautiful boots. Hubby loves his many different pairs. Staff is friendly but not pushy. Good looking, clean shop with pretty good selection.

Arrived late for Tecovas' sidewalk sale but daughter #1 was still able to snag a deal on a pair of caramel Annies! Great service and a great product at half the price of most boot brands. Hand made in León, Mexico, these boots are good looking, comfortable, and built to last! read more

Tecovas - Leather Goods Near Me - Austin, Texas

Very nice store! Just nobody really greets you or offers to help, I don't know if maybe because they saw I had an exchange/return to do. I was waiting to exchange some boots and needed the size on the new ones I was getting, since nobody came to me for a while I went to the register to make line and was finally helped. The gentleman the ended up helping me with my exchange was very nice and helpful! Wish I would have gotten his name! read more

I got to the store a few minutes after it opened. The staff was ready to go. I asked for help on specific items and was helped immediately. Very professional. I left with boots and a matching belt quite happy with my experience. I was even given a can of Stillwater for my walk back to the hotel. read more

Tecovas - Goatskin boots. - Leather Goods Near Me - Austin, Texas

I walked into the store on a Friday afternoon by myself determined to buy my first pair of boots and I walked out empty handed due to the terrible service. I walked in and although someone opened the door for me, as I started walking around looking for boots I counted about 5 employees who saw and I made eye contact with and not a single one of them greeted me or offered to help me. I wasn't tripping about it at first until a minute after I walked in two blonde ladies came in about 3 employees immediately approached them, welcomed them, and even asked them if they wanted something to drink. I am only writing this review because I am a visible woman of color who was ignored and not helped at all while Tecovas employees visibly chose to help and greet white customers instead. I came to this store because my sister, many influencers on Tik Tok, and many Yelp reviews recommended this place. I was mostly there because many reviews indicated this place to be the most affordable but I didn't imagine cheap boots were synonymous to cheap and racially profiling customer service. I walked out empty handed and with my day ruined. read more

I've been wanting to order a pair of Tecovas for the longest time but didn't really want to deal with the shipping and the exchanging just in case the shoes sizing is wonky since the shoes I wear range in sizes depending on the brand. I was driving into Austin from Houston for a concert at the Austin360 Amphitheater and decided to make a quick detour to SoCo and stop by the store just to try on a couple of pairs of boots to see what size I should get. Parking was a bit of a pain in the butt since it is South Congress on a Saturday, but it didn't take me too long to find parking. When I walked in the store, there were several other customers browsing and trying on boots but they were all females and I was the only male in the store looking at men's boots. Well, at least nobody else was in the men section. As I was browsing, a staff quickly came to my aid to see if he could help me and to answer any of my questions, which I had. A lot. Long story short, he was super helpful in answering all of my questions about the different materials, fit, and care; and also patient in getting the different sizes I wanted to try on. Unfortunately, the pair of boots in the color I wanted and the size I needed weren't in stock so I had to place the order online to be delivered. He put in the order from me at the store and told me that they should ship out on Monday and I should get them, at the latest, by Friday of the following week. They were delivered Tuesday. Overall, it was a great shopping experience. And this is coming from someone who LOATHES having to physically go to a store to purchase any clothing items. But I enjoyed my visit to Tecovas. And also, the staff informed me that Tecovas was opening a brick and mortar store in Houston, TX - and if he had his information correct, it would be in the Rice Village area. I, for one, looking forward to visiting that store. You should be too. read more

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Great customer service and very attentive staff. They have a nice bar in the store so you can have a cocktail while shopping. Blaine gave us a great explanation of the history of the brand and suggested some great items for us. I'll definitely be back. read more

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Beautiful, warm, and classy store with a great selection of boots. I'm not a fan of the super embellished ones so it was nice to walk into the store and see simple, classic boots that are incredibly well made and comfortable!! After stalking the Tecovas Instagram and website for months, I was stoked to finally check out a physical site when I visited Austin this month. The boot I wanted was not in stock at the SoCo location, but the employee that helped me was so incredibly helpful and found a pair at a Houston shop, which was promptly sent to my house. It arrived before I got back to LA! I am so excited to wear my first ever pair of cowboy boots! read more

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Terrible Product + Awful Service = Never Again. I have sensitive feet (from 30 years of soccer). I let the staff know this but it didn't seem to matter. The 1st pair didn't come close to going on my feet so after getting a pair, 2 young female associates, not only did not help getting the boots on, but when I struggled to get them off I think they enjoyed watching me struggle. Finally, a nicer young male associate took pity walked over and gave me a boot jack. Later in the day I realized that the top of my right foot was bruised and so sore I almost couldn't walk. I'm a senior commerce and marketing Executive and I will use the story whenever I can. Some free tips: 1) Make Better product 2) Hire, train and manage better Summary: (1) It's true that Tecovas is a tourist boot. (2) You get what you pay for. (Btw I bought a pair of boots at Allens). read more

Dropped by Tecovas as part of a bachelor party weekend. Melissa was incredibly nice and helpful. From start to finish, she patiently walked us through the differences between styles and let us try on numerous pairs of boots. And then capped the visit off with a shot of tequila before checking out. Great experience overall! KBxKB2024 read more

Tecovas - Leather Goods Near Me - Austin, Texas

Tecovas is a legendary shop but 4 out of 4 shoes we picked to try on were unavailable in our size. In fact my two pairs only had 2 sizes available at all. When I asked if there was anything similar that I could try for size in case I wanted to order, the answer was no. read more

Quality boots at an affordable price! Super stylish. The calf area is extra large. If you have "normal" size calves then you'll need a chunky socks to balance. read more

Went in to get my boyfriends boots repaired and to buy him a new pair of boots, ended up spending over $600. For spending a solid amount of money the service was below average. The staff wasn't very friendly. Didn't go out of their way to make me feel special. The store however is super pretty and clean. Went in the middle of the day on a Wednesday and it was dead. read more

Tecovas - Leather Goods Near Me - Austin, Texas

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A place that smells of quality leather, adorned with beautiful layered tribal-like rugs, and most importantly - that offers you a Topo Chico immediately - is a five star place for me. Genuine leather boots line the walls with some really kick ass designs suitable for ranch to casual office wear. Though I didn't purchase a pair, my experience made me want to return when I am ready for my pair! The bartender was so wonderful and truly excited to make me a delicious espresso infused vodka drink. It made my shopping experience all the more enjoyable. Plus! On my way out, I saw a musician setting up for Sind live music. I really need to go back, drink some more dink's, and buy a pair of cool boots I can wear anytime. read more

Tecovas - Leather Goods Near Me - Austin, Texas

This place was everything that I had hoped it would be! Friendly, patient service from some really nice, hip sales consultants. I wound up getting g top of the line Alligator Boots for $685. That's compared to Lucchese Boots that would have cost $2,000! I can't wait to go back next time I'm in Austin to get a couple of more pairs! read more

Tecovas - Leather Goods Near Me - Austin, Texas

Awesome boots. And great customers service they even serve you while you shop! Fun place, definitely recommend.