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Consuela

4.0 (37 reviews)
Closed 11:00 am - 7:00 pm
Updated 1 month ago

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False advertising of an offer for 20% off if you enter your name & email. Company rep says it's only for referrals but it doesn't say that.

False advertising of an offer for 20% off if you enter your name & email. Company rep says it's only for referrals but it doesn't say that.

Imelda C.

Just got a new purse as a gift the price tag was still in the purse. Plastic of side compartment still had packing paper in it. The upper seam was coming undone so I took it back. Anna and another coworker referred us to the shoe hospital and or to reach out to customer service with a paper the size of a fortune cookie fortune. If she had bothered to look we had some worn consuela bags previously purchased from Sue Patrick that we never had issues with! They lost loyal customers and future referrals by not allowing a simple exchange or return for store credit! The bags are grossly overpriced and compromised mostly of plastic but the lure of a Mexican style purse mistakenly got my attention, never again!

I had the pleasure of visiting the Houston store and couldn't have asked for a better experience. I had Christie K help find this year's Christmas gift's. She was knowledgeable and had the best attitude. My husband sent his time on the couch while I did my shopping. The staff and overall experience was perfect.

Purse
Jeffrey Z.

I will update because I think it's the proper thing to do. Even though this bag did not meet my expectation or quality, Consuela reached out to my wife apologize for the inconvenience and it's giving her a replacement bag at no additional cost even though the warranty is no longer valid. That speaks volumes to their customer service, and their dedication to ensure that their customers are well taken care of. I applaud them for being proactive and resolving the issue at hand when I thought there were no repercussions that could be taken. I'm hoping this back lasts a lot longer. Thank you for your kindness and generosity.

Leather is awesome
Carolina E.

Great store with awesome products! Fun selection caters to many with different tastes. The store has great personality with disco balls and spots to get photos with you Great finds. Quality purses and wallets. Take the drive and visit for a good selection and hospitality.

Christina R.

Came in for a gift and was a particular purse that was hard to find at the time. Called the store in advance to ensure it was in stock, friendly associate put me hold, confirmed it was, and allowed me to put on hold for a few hours so I could get there. When I arrived, I immediately fell in love with the vibe. Beautiful store! Vibrant colors and just made you feel happy walking in. I started considering buying myself one, lol. Went to the desk, they brought out the bag, asked if I needed anything else, offered a free beverage, asked if I needed it gift wrapped. Yes! It was the best experience and couldn't believe how seamless they made it for me. Such a cute place and bag!

Lea M.

Beautiful store! I'm new to Consuela. I was introduced by a friend and made my first purchase of a card organizer wallet because it's compact design easily can go inside a small crossbody to a larger bag with ease. But today I was shopping for a trip I have coming up. I bought a large cosmetic case and the Evie Uptown Crossbody which to me is an essential bag and going to get many uses like amusement parks, airport travel, outdoor walks, festivals and probably so much more. I personally need to see and feel and wear a bag before I purchase. I like to see the craftsmanship and the materials used. I was dead set on getting leather for longevity. Also, in all honesty, I can't justify the prices for some of the other materials used to make same style bags. I do think they have a very fun and unique style that emerges you when you go into the physical store that's hard to imagine when going to the website or seeing their emails. Gorgeous prints, makes fun and useful gifts that friends will use forever. I did have a small mishap where I was rung up incorrectly for one of the items and was able to resolve by making a call to the store and given a refund for the difference without needing to come in, which I really appreciated.

K R.

Super fun! Extremely creative and colorful!! These bags are not cheap but they do wear well and last. I also love the female owned and female nominee program. The sales lady was very sweet once I picked out my bag they brought a fresh one from the back. I've waited a long time to come to the store. I've bought bags in the past from various boutiques to include the airport in Charlotte, NC while in a layover. Super excited about my new purchase and I hope it lasts for years!

Consuela collection
Maria G.

I love all my Consuelas. The ladies at the Guadalupe location in Austin Texas are amazing. Everytime my hubby goes in to get me " a gift", they ask about me. They give him great advice on what I'd like. Amazing quality and love the women empowerment.. #vivababe

Erica C.

I was so excited to visit the store and see all the selections. I love Consuela's beautiful and colorful bags! The store is nicely organized and the staff is nice, cheerful and helpful. They even have on site parking. This purchase is my 2nd Consuela bag and I'm very happy.

Inside Consuela
Natasha D.

Beautiful location just north of the UT campus. Colorful handbags and accessories! Super friendly and helpful staff. Right next to Amy's ice cream.

Broken zipper on first zip
L H.

I was SO excited to see some creative Mexico-inspired pieces in this shop. It was pricey, but I hoped that workers were paid well and the quality would be worth it. Day 1 with my purse and the zipper just broke. Looks like it's not even solid metal, but some kind of cheap composite :( $140 purse and I got less than one use out of it. I live in San Francisco, otherwise I'd try to take it back. Super bummed.

The quality Consuela offers to customers.
J H.

Let me start by saying that my wife and I have come to this shop many times and enjoyed our experience. The many employees we have come across have been polite and more than welcoming. However, on our last visit we were less than impressed with both the customer service, as well as the product quality. My wife purchased a small shoulder bag along with several other bags (our living room was full of bags) at this years summer sale. Within less than a month the strap of the bag had seperated from the bag itself making it more or less useless. We figured this would be something that Consuela would stand behind especially after only lasting for a month. This is where the dissapointment begins to set in. We swung by the store and were less than impressed with their attempt at customer service. The staff proceeded to tell us to take it to get it repaired on our own time and at our own expense or exchange it for the purchase price in store credit which was reasonable enough. However, I could not help but feel that their employees were condescending towards my wife in regards to a product that was purchased at their sale, and not at full price as this was repeated by the staff several times. It was almost a "Pretty Woman" type of tone and service and not what I expected from this company. With upscale purchases should come upscale service and reasonable expectations of quality. Neither of which were provided in this case. I am not one to make great efforts to share my opinion on things as everyone has one, and mine is not particularly important. However, I will be sharing our experience at Consuela with everyone I think will be reasonably interested.

Is this typical for the purses to start crumbling and falling apart!?

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Ask the Community - Consuela

Review Highlights - Consuela

I love Consuela's beautiful and colorful bags!

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Atown - Socks and books

Atown

(204 reviews)

$$

Allandale

Alright, so it took me about six years to return to this place because I had some major PTSD from…read morean employee (who still happens to work here unfortunately). However, this time was a lot different and I was able to find the perfect gifts for my friend's birthday as well as fun items for myself. It seems like the selection has remained the same although Atown is keeping up with current and modern trends. For example, there were a lot of ICE based items tucked away as well as current celebrity crushes who are on everybody's minds. The coolest thing I found was a James Talarico candle but other than that, a lot of the items that were for sale were pretty kitschy and I believe they are the same wholesale items I have seen before. I must shoutout the incredibly helpful service from Audrey who went above and beyond to help me find items for my friend's birthday. She was super sweet, and I would've been wandering around the store aimlessly if it wasn't for her direction. Additionally, she even came up with combination gift ideas which was pretty sick. Atown is lucky to have her! I think my PTSD is no longer because of her assistance. Great store, unfortunately high prices. However, no one does it like Atown!

Shopping local for stocking stuffers for the wife and the former teen. Shana was with me so we…read moreseparated, this place has so much stuff, almost too much, it can be overwhelming and you know you missed things. There are 3 or 4 separate areas you can visit and they have things from locally made earrings and art to coasters, desk plates, rubber ducks of famous people, religious candles with random famous people, funny socks, clothes, and so much more. The staff is friendly and outgoing, they even had a woman at the door greeting you and offering you a hand basket if you wanted or needed one. There were 3 or 4 cashiers and at least one lady walking around greeting you and seeing if they could help. It is pricier then your chain store but the products are cooler, unique, and many times locally made. Things you can't get at other stores or amazon. Like so many places, it's one downside is parking. It is a small lot, if you part in front you basically have to back in to spot blocking traffic or back out into traffic. There is a small side lot that is better but you basically have to 3 point turn out of that spot. Always willing to pay a bit more to support local. We don't get out of our area/comfort zone much but we do love this place. #Supportlocal

Csilla Somogyi

Csilla Somogyi

(74 reviews)

$$

Warehouse District, Downtown

This place is tied with Anthropologie for my wife's fave purveyor of dresses. Deanna and Jessa…read moreremember her preferences, even. The dresses are all handmade and artisanal or whatever, but this five-star review is for the amenities. First of all, the panhandlers who love to harass and congregate outside the CVS haven't followed me into the store here, so the hobo shielding is strong with this one. The seating arrangement is also exquisite--the perfect iPhone Throne for, let's face it, probably dudes like me who wouldn't have come here on their own accord. Since it's a single-seater (with an ottoman!), the capacity is far more limited than the long bench at Outdoor Voices, so if you and I end up here at the same time, we'll need to fight for it. No face shots, please, and leave my Yelpin' hand be.

The dresses and clothes here are all made in-store and by hand. Each dress is unique. You'll see…read moreall of their fabric rolls in the back as proof that they cut and sew the clothes here. The dresses mostly run over $100 and aren't exactly my style. The prints are mostly fun and colorful and almost 60s-70s ish. I found their sterling silver jewelry and earrings to be more interesting. They had lots of unique flower shaped earrings that ranged around $32-44. They also sell kids clothes and gifts. The interior was a little dark. The dresses were mostly made of stretchy or comfy fabric. The dresses are more casual in nature (wrap dresses, summer dresses). They also sold bathing suits for around $80. I don't know if the bathing suits are made in-house.

Charm School Vintage

Charm School Vintage

(52 reviews)

$$

East Austin

Charm School Vintage is one of my favorite stores in our neighborhood…read more They've carefully curated vintage pieces with western flair (clothing, jewelry, etc). In addition, you'll be able to find items from various eras as far back as the 30s through the 70s. I've seen some stuff there even older than the 30s. Everything is of exceptional quality and condition. Not only do they sell but they buy as well. If you've got vintage wear you'd like to get rid of, try them. They give cash or credit for things they'll buy from folks. As with most stores like this, you'll get more in store credit for your stuff. Fun fact: they've also got a location in Waco.

Charm School Vintage is an eclectic vintage boutique with variety of the items to choose from. The…read moreshop looks small from outside, but it has a good amount space when inside. With a contrast of muted colors at the next-door boutique, Charm School Vintage is full of color, textures, and flavor chic. According the store manager, each piece in the shop is purchased directly and not on consignment. One rack is white to off-white bohemian chick pieces. While all clothing is vintage, there are a few modern items such as journals. The store manager was super friendly and made me feel I was the only one in the store. This was the perfect spot for anyone who loves fashion with a bit of spice. Prices are in a rather broad range - from inexpensive amount to a bit pricey.

Consuela - leather - Updated May 2026

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