I have to agree, the service was terribly disappointing. I used to love Texadelphia when there were more locations in Austin and the one left being all the way across town from me, so I was looking forward to stopping by on my rare visit South of the river. I got held up at an event and didn't make it in the door until 10 minutes before closing, which I know is not ideal but I was ready to order as soon as I walked in. Except the order station was abandoned, so I waited. One of the kitchen staff saw me waiting but didn't alert anyone to take my order. When someone did finally emerge from the back, they saw me waiting at the order station and proceeded to completely ignore me and instead waited one of the groups dining in. Then that same person went back to the back until 2 minutes after closing when they came to tell me that they were closed. I said that I'd been waiting there quite a while to order but again treated me like a ghost and didn't reply. I didn't argue because he obviously wasn't going to let me order no matter what I said but the whole experience was so disrespectful. If anyone would have just told me "sorry we've already shut down the kitchen" it would have been sad but fine, but to have multiple staff see me waiting there for 12 minutes and I guess just hope I would go away... wtf? Texadelphia is dead. read more

Review for service only, food has always been good. Few misses but that's expected with workforce these days. I added my receipt for context. $20 dollar regular sub after I add things. I go to the counter say my name and he says okay they are still making it, I go to the bar, grab to small to go cups to add one ranch and one mustard for the second small sub I ordered. The manager tells me not to take anything from the bar because I already added "too much" on my sandwich. I look at him and say I can't grab any sauce and he says yes you have a lot on your sandwich already. I'm just curious if they have a sauce nazi telling people who dine in they they are only limited to a certain amount of sauce at the self serve sauce bar. It rubbed me the wrong way for the last standing texadelphia to be run like this. I've been going to all of the locations for years, austinite here and can't believe the way he was guarding his Creamy goodness. read more

Texadelphia - Sandwiches Near Me - Sunset Valley, Texas

We haven't been here in years had / cheese steaks with waffle fries service was fast it was clean but the cheese steaks we all bread little cheese. Not like anything we've eaten. We won't be back for the sandwiches. read more

I once liked very much this restaurant but like the other poster drove from north to south and the service was horrific. They were serving customers that arrived after we did. I asked for a refund and she said it will be posted back to my card and it has not happened. Don't go and find another cheese steak option. Scott M. read more

Got the Regular Classic Cheesesteak for 10.99. Was loaded with meat , cheese, onions and all the good stuff that make a great cheesesteak. It had Excellent Flavor. The lady at the register was very kind and welcoming as well. Definitely will be back!! read more

Texadelphia - The Classic Cheesesteak! - Sandwiches Near Me - Sunset Valley, Texas

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The sandwich was good. However the delivery service relationship doesn't seem to work well. After sitting at home the delivery guy canceled. Then did not follow delivery instructions. This is not a slam on the place but if I'm going to order delivery again I would pay the extra for direct delivery. I will be back! read more

Texadelphia - French Dip - Sandwiches Near Me - Sunset Valley, Texas

The sandwiches are actually good. I always get the chicken texican & drizzle cheese sauce on it. Delicious. Im not a fan of sandwich shops but I do like the food here. read more

Used to LOVE this place. When it was good it was amazing. Unfortunately, it has lost its way. It's pricey for sure. But we all greed the meat tasted old, which is kind of an appetite killer. Staff was friendly. It really came down to the food quality. I hope they can turn it around. No plans to be back. read more

Haven't been here in a while and was excited to come back for a classic cheesesteak, but unfortunately it didn't live up to expectations. The food itself was lacking flavor, which was disappointing given how good it used to be. The service was the bigger issue. After placing a to-go order, I was given a number, which usually means they'll bring your food out--but instead, my number was loudly shouted across the room towards me. I gestured for a moment. Within seconds it was yelled again. When I went to grab my order and was about to pick up an extra sauce from the condiment area, the staff member (Alberto, per my receipt) snapped at me that it was for dine-in only. The tone was unnecessarily rude, and the interaction felt uncomfortable and unwelcoming. He proceeded to tell I wasn't to touch and had to ask him for the condiments. Overall, not the experience I was hoping for and a big letdown compared to how I remember this place. read more

Update on my review for Texadelphia Sunset Valley as it is the ONLY Texadelphia in Austin now and they are still kicking tail here. Every time I come in here I am met with such a positive attitude and friendliest willingness to serve me and help me satisfy my philly cheesesteak needs. All of the Texadelphia classics are offered here and all made-to-order so always fresh, hot, and ready for you to either dine in and eat or take it to-go. Their website of ordering to-go orders is super easy to navigate, without an account, and can select what time you prefer to pick it up. Although they don't offer ice cream anymore, for an after meal treat, I am not mad about it because you got some sweet treat offerings just next door on BOTH sides of Texadelphia. Next time you are here make a note of what those are. Sports and even Wheel of Fortune is played all day on the large and beautiful/new tv's here. I could see myself and my partner come in and watch a football game over cheesesteaks and beer. I saw a small offering of some solid beer and drink choices here. Be sure to ask the staff what they have to offer as I was surprised they had a local cider to buy that went perfectly with my waffle fries and queso. read more

The owner was notoriously terrible, often leaving the restaurant without essential food supplies, causing chaos and stress. The manager would frequently yell at employees in front of customers!!!!! Resulting in the employee crying. creating a hostile work environment causing staff to quit on spot, underpaying staff for their hard work! If I could give 0 stars I would . read more

We stopped in for lunch on our way home after going to Costco. It was our first time there and we were very surprised how clean the restaurant was and the staff was extremely friendly. Then we got our food and even pushed it up more. The food was excellent thank you very much guys. We'll be back. read more

They served me the worst cheesesteak that I have ever had. I ordered the original classic for about $17. Maybe I should have ordered one of their specials or maybe it was an off day for the crew. The meat was dry, and there was very little evidence of cheese or any other ingredient in the sandwich. The surfaces of the tables and chairs were sticky, which I could overlook if the food was decent. It was my first time visiting and also my last. read more

I really didn't want to leave this review, but unfortunately this place has changed for the worse. The store was dirty, and the food was chopped so finely it looked like it had been run through a blender. I used to eat here at least once a week, but I won't be coming back. It's disappointing, because this place used to be very good. read more

Service is great and the food is delicious! However the air conditioner was not working and it was deathly hot inside. read more

Very upset with this experience. Found out they recently opened up and did not enjoy this experience. I was trying to have family from out of town enjoy something that they can only find in Texas I was so disappointed in my visit. I was embarrassed because this was not the same Texadelphia that used to be on Anderson Rd or North Austin or Lakeline. Service: I was greeted when walked in. (That is all I had) Food: This was nothing about the food that was impressive as I was used to. The menu was totally different from what they used to have and the flavor of the food was not something I would come back for. Overall: It is sad that we lost one of Austin's great sandwich shops. I would not recommend anyone to visit this location. Unfortunately, the service and food was 2 stars at it's best. read more

Texadelphia - Sandwiches Near Me - Sunset Valley, Texas

Mmmm I moved away from Texas a few years ago and I haven't had a cheesesteak as good as Texadelphia since. I've been craving it for a year so I made sure to eat here over Christmas. The prices have gone up but it was so worth it! I ordered the cheesesteak with mushrooms and smothered it with the mustard blend. OMG YUM! read more

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My experience became like a horror movie. I just went to Texadelphia here on Brodie Lane, excited to eat here since I hadn't eaten this restaurant since I was a kid, when I went with my father. I ate the Original Classic, I enjoyed the food decently well: and then a giant rat ran across the floor. I repeat, I witnessed not even ten minutes ago, around 6 PM on March 15th, a gigantic rat run across the floor here and between some guy's legs. Rats are horrible, disease-carrying, verminous creatures. All the guy at the front desk could say was, "oh yeah, we've been dealing with them for a while now." No. Nonononono. No way. This was God telling me not to eat out as often, to stay home. I feel disgusted eating food, knowing full well that a rat could have ran across it in their kitchen. Just because the sandwich tasted decent doesn't make up for the fact that your establishment has GIGANTIC MUTATED RATS running across your floor, guys. Heck, I even loved all the UT longhorn merch on the walls! But y'all gotta clean up your act. That was horrifying, what I just dealt with. No restaurant should actively be serving people food that has had rat issues "for a while." I didn't come to get a Philly cheesesteak at PetCo. Do better, Texadelphia. Jesus Christ. read more

Have never been to this location but the one in Dallas on Greenville was outstanding! We loved everything we ordered there! Ate there many many many times! Very sad that they left!! read more

I visit this franchise and my order was not correct my wife ordered a classic burger with no cheese or bacon only with lettuce tomato and onions as a to go order. When we got home there was cheese so I went back to correct the order and the person taken our order the first time placed the order again but add double meat and beacon. which lead up to having to place the order again this was so frustrating with the staff not understating English I will not advise any of my colleagues or family to visit this establishment off Brodie. read more

Another Austin staple failing and losing ground! What a disappointing outcome for the fight I put up to get the family to agree. Why even mention the prices when the taste was so bland and overall the meal was so underwhelming. The amount of under cooked onions plus the width of the onion was like eating a blooming onion that was undercooked and again so under seasoned. The last few bites I did my best to pick the pedals of onions out my sandwich and found the "steak" so BLAND and mush that it dawned on me the entire sandwich was the problem. Fading like the store front sign, this place has lost its luster and so dull that it will be missed by the real locos and last few locals of South Austin! read more

Cheese steak with mozzarella was delicious I recommend to everyone I got mine thru grub hub and don't forget their onion rings

I would definitely go back, the Philly was wonderful. The only reason why I'm giving it four stars is because it was a little expensive. So this was a splurge for me. read more

Texadelphia - Philly, and the fries are wonderful! - Sandwiches Near Me - Sunset Valley, Texas

This place has gotten super skimpy and a bit underwhelming. A third of both of our sandwiches had nothing, but dry bread. Both ends were bread only, with overly chopped filler in the middle. It's a $15 sandwich, which should be filled from end to end for that price. read more

This place really will have you coming back yall omg. If you want a good classy flavorful philly this is it ! Good folks too, cooks do a killer job and very quick! read more

Just enjoyed a cheesesteak here today and was pleasantly surprised by how good it was. I highly recommend it. It was better than anything I've ever had in Philadelphia. read more

I swing by here about once every 2 years just to validate. Man. It's okay. It's just not a really philly... Those who know, know. read more

Delicious Philly Beef Regular size sandwiches. Prices a little high but no gristle with peppers, mushrooms, and homemade cheese whiz sauce. Salsa tasty as well to go with the tortilla chips. If they were closer I would join rewards program and order online for pickup. read more

First of all, I don't write reviews... But this had to be said. Last night I was in Texadelphia, and while I went to fill up my drink, a rat ran right past my arm on the counter and went behind the drink machine. Not a little mouse, a giant New York City size rat. It clearly runs rampant all over the restaurant, as I told the staff and they acted like it was no big deal. calling the health department on Monday for sure as the phone number on the front door isn't set up for voicemail and there was no way to contact operations. I'm writing this review because they did not respond to a DM on Instagram and I have no other way of contacting them. Super gross, waste of my money, could not take a single bite of my food that I paid money for. read more

Overt Discrimination practiced here. I feel sorry for the mostly brown staff under his watch. The manager who was working at the front of the restaurant failed to greet two persons of color who walked in. ‍ (First Sign) Greeted the first non POC (Second Sign) Went behind the first customer that ordered and sat. The space for ordering or waiting is very limited and I didn't want to make the her feel uncomfortable. He made eye contact with me. A non person of color walked in behind me and before I had the opportunity to stand and place my order. He greeted the gentleman and notioned for him to come over. Clear "Good Ole boy" move. Didn't even stick around to order food. read more

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Ambiance unreal. Get yourself a texan bud light and a big ol cheese steak if you've had a bad day and you'll be right back on track. The cheese steak with the mushrooms onions and jalapeños was phenomenal. Amazing service as well, homie at the front counter absolutely holding it down. Not sure who's in the back but he killin it as well. Highly recommend if your wife is next door shopping at michael's. read more

Texadelphia - Sandwiches Near Me - Sunset Valley, Texas

I want to thank everyone working at Texadelphia today!!! Apparently they are under new management/supervision and well it was on point today. My family and I love this restaurant and there were times when things weren't right. I have no pictures because I skipped breakfast and I was starving. Thanks to Ray personally for his hospitality, you are appreciated. read more

Ordered online and when I arrived to pick up my order the door was locked, even though the sign said open and their website said they were open until 9p. When someone finally came to the door, I was told they didn't have any meat and could not fulfill my order. They promised to refund my order in the morning when the manager arrived to work. We shall see. Such a disappointment from the good ol' days when Texadelphia was our favorite place to eat out. read more

You can do better. For the location in Sunset Valley. Found myself near the store a little ago after many years away from this part of town. Cheesesteak! I thought... I should get one. No. No, you should not. One cheesesteak with no sides almost $10. Fresh? I guess; it didn't taste that way. Hot? Yes. Tasty? No. Bun was falling apart and utterly forgettable. Cheesesteak was stringy and tasteless. Restaurant was dirty; I didn't want to touch anything. Will I go back? No. Why would I? read more

I was admittedly shocked by this place. I'm a northeastern transplant in Austin and this was THE best cheesesteak I've ever had. The bread was the freshest and softest, meat was perfectly favored and not bland, and the cheese and onions complemented the sandwich. Ironically I didn't get any of the "texas" toppings given that that's what makes this place so unique but I loved it simple as it was. Also, the chips were the best I've ever had. They were so hot and stayed hot. The salsa was so thick and they give you chunks of vegetables in it. I mean I was really not expecting such a wonderful experience but it blew me away. The staff was so friendly. Can't wait to go back! read more

Texadelphia - South Philly Cheesesteak - Sandwiches Near Me - Sunset Valley, Texas

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Store won't update their hours online or on their voicemail. I've tried to order twice in past 48 hours and no one answers. I've also had favor deliverers cancel for this reason. Typically have delicious cheesesteaks, queso and waffle fries. My favorite in fact. I'd eat here more often if I knew when they were actually open. read more

Unfortunately, it seems that a new owner has taken over this franchise and changed the menu. The biggest change was the removal of the chipotle ranch, replacing it with a jalapeño ranch that just doesn't hit the mark. This, by far, was the best condiment besides their queso, and now it's gone. Secondly, the free ice cream cone with every order is also gone. Sad to say, there are better cheesesteak options around town and this one just lost the few things that gave it a bit of an edge. read more

Nice time dining in. The cash register guy I believe was training but was very kind and was was a nice shit. His attitude makes me want to come back. Food was good too. read more

I used to love coming here, but I haven't been to Texadelphia in a couple years. Definitely has gone downhill. First of all, the cashier with the neck tattoo was very much indifferent in providing any kind of customer service. He mumbled everything he said and the music was so loud, we had a complete misunderstanding about my order. When I did get my French dip, it was barely even warm, and the slices of Swiss cheese on it never had a chance to melt. The meat was so dry, it all just fell out in the au jous sauce. This is for sure my last trip to Texadelphia, both my husband and I were severely disappointed. read more

We have been staunch supporters and fans of Texadelphi for a long time...however Covid has killed the food, exterminated the experience and the food is no longer good. We ordered the Founder's Favorite, one of the signature dishes (a warm 10" roll with sliced beef, onions, mushrooms, jalapenos) that used to be served in a basket, with either chips or fries. NOW the Founder's Favorite is prepared, split in half by ripping the sandwich in half by hand (you can tell when you see the bread). This results in a doughy, wrinkly bread/meat mash, wrapped in foil paper and pressed into the bottom of a white paper bag, as all food is now prepared for takeout. The experience of adding the Texadelpia signature sauces no longer exists; you now have to request when ordering and you only receive one of each sauce (about 2 tablespoons) per order. We will miss the Texadelpia of the past... we don't plan to for over $25 for smushed meat sandwiches. :-( read more