I have known this great repair shop for about 5 years. The very pleasant and helpful owners are…read moreconfirmed professionals in fixing all kinds of things electronic: computers, Macs, iPad, mobile phones and printers. Not only do they provide constant good service, but also they fixed everything in a short time. A couple of years ago, they helped me immensely to recover the complete set of data I had lost on my smartphone. Just a few days ago, they fixed my computer again and made it much faster at that. I have recommended them to other friends, who, without exception, said only good things about ICG Computer. I highly recommend this shop!

went in with a broken camera. They told me it cost $25 for the replacement part and $55 for labor…read more I ordered the replacement and did it myself in 2 minutes. I'm sure they went to school and worked very hard for their business, but I don't appreciate their attempt to up-charge me. A 2 minute repair??

You know the old line, "You can have it good; You can have it fast; You can have it cheap; Pick…read moretwo"? Doesn't apply here -- I got all three. My HP laptop, on which I depend utterly, every day, for my firm*, suddenly developed all kinds of failure modes (first it would drop the WiFi; then it couldn't find the connections that were there; then it wouldn't boot at all) -- but they were intermittent (the very toughest to trace and fix). Grant, the genius-in-residence at this Harvard Square shop, had me fully operational, with a new WiFi board, and doubled the memory I used to have (now a full terabyte, yay), but w/ my old drive contents cloned (so the replacement would be seamless), all in less than 48 hours, and for less than $300 (before tax). An infinitely better experience than I'd braced myself for when I started calling around desperately for help. *shameless self-promo time: TestWell / LSAT 180 -- #1 on-campus LSAT Course at Harvard, Wellesley, Brown, among others; please visit testwell.com if you want an avg of +12 points on your LSAT, and guaranteed +5 (if you've already taken a REAL LSAC-administered LSAT) -- and more so if you're high-score capable. Need-based, sliding-scaled tuition.

Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost…read morecontacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop problems in a manner that is friendly, timely and cost-effective. I recommend him enthusiastically.

I'm a hardcore Republican Capitalist. Today I experienced another form of Collective Capitalism -…read moreemployee- owned business. Sounds like a nice model! In any case, folks helped me quickly with recovering data from my laptop for my job and saved my a$$. Price was good, speed was great. I'll be back!

Don't be a non-terrorist, law-abiding activist who's been VERIFIED as a target of this government's…read morenot-so-secret security forces and expect to be treated professionally and with respect at Boston Tech Collective. Explained who I was, some of the computer security issues I was dealing with (ARP cache POISON man-in-the-middle Trojan on a previous computer; remotely wiped flash drive most recently) when I took my laptop in to be cleaned of malware that locked me out of it. Got it back and they had installed a 'cleaning' program on it without asking or telling me. I had to ask THREE TIMES (in the course of my several calls and visits while my computer was being worked on) if they would install a new hard drive and system on the machine, and how much that would be, thinking I'd just archive this drive, and Sam just kept saying, "You don't really need it." Umm - I'll be the judge of that. YOU just tell me if you want my business. Maybe it's because I'm a gray-haired old lady and I don't deserve the respect and professionalism of a straight-forward answer (or any honest communication about my computer), but is that any better? I guess I should have just gone to Best Buy and let their FBI contractors mess with it. https://www.washingtonpost.com/local/public-safety/if-a-best-buy-technician-is-a-paid-fbi-informant-are-his-computer-searches-legal/2017/01/09/f56028b4-d442-11e6-9cb0-54ab630851e8_story.html?utm_term=.192d8d3ef0b8 I want my $150 back so I can put it toward a new computer.

Thank you so much Jr and olti, your work is awesome…read more Seriously I am saying..... You know even Microsoft employees were struggling to resolve this issue but you did an awesome work to unlock my machine Please note guys.... System lock is usual issue but you know in my case it is very different issue and they are the perfect guys who resolved without data loss, which specifically I requested them to take care of my data.... Yes even in price offering they are very cheap comparing to others... You won't believe in the same blog I posted my issue for that many quoted till $250. Here they charged only $35 from my end which is around 70% less comparing to others and at the same time work is so genuine to satisfy common expectation.. I will surely give full star to you "star guys" Thank you :-) :-) :-) :-) :-)

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Quick to diagnose and fix Dan is great to work with and understands the importance of not having a…read morelap top or desktop down.

I have 24 hours experience with CTS -but--Prompt service of a new customer. Very friendly, came to…read morethe house, fixed the issue by cleaning up a phished and hacked OS on an iMac. Focused on problem and provided good advice going forward. Price reasonable for the service If this works as I expect iIwill use CTS in preference to other options.

WangPC was very responsible, cordial, and professional. They delivered on my service request and…read moreexpectations. They are also very accessible, right off the Boston Marathon route down from BC, heading into Newtown. Sadly, WangPc was not able to solve my problem --no fault of their own---but because I couldn't remember the computer password to access the hard drive, yet my company wasn't gonna pay for the repair since I already had an alternative. I just wanted to get my data off. In the end, I chose not to ride back and forth another 17 miles, 3x --go home, find pwd in my agenda, wait for repair, ride back to pick it. Otherwise, I appreciate WangPC great customer service and availability!!

Wang PC is simply the best. I know that this will sound like…read morean ad. It is not. But Martin is simply incredible. One of my PCs dies every year or two and Martin always saves me. I run a large, very complex digital, pro tools based music studio. We're talking multiple SSDs, HDs, outboard equipment, interfaces, controllers . About 20TBs or more of critical data, both internal and external. This time my c :drive completely died. No system restore or other options possible. He somehow was able to basically clone a large dead SSD to the point that I was able to be back up and running in just a day or two. The man can do anything with a computer. Anything. If I didn't have him throughout these years, I don't know what I would've done. Call Martin and Erickson, his assistant. You won't regret it.

i have used Compiter Domain for at least 8 years. Kostas and Matt have helped me with back-ups,…read morewireless networking issues in an old brick house, and security issues through at least 5 different laptops and desktop computers. They are always readily available and knowledgeable. Furhermore, they don't oversell or over promise. Now, I'm ready for a new laptop and I'll be seeking their input before I purchase and and their skill to transfer all data from my old laptop. Computer domain is worthy of 5 stars!

We have gone to Computer Domain for repairs of our PCs for years: from desk towers to laptops. They…read moreare honest (they told us when there was no point to repair), quick and charge reasonable fees. They are nice and helpful, a wonderful business that has your back.

They are experienced and very knowledgeable. They help me resolve with my laptop and Hard drive…read moreissues. Highly recommended

Mohammed is outstanding! He is skilled, knowledgeable and a pleasure to work with…read more I stripped a screw on the back of my notebook while attempting to remove the cover in order to replace the battery. I was able to call and make an appointment for the following day. Mohammed not only was able to remove the screw, but he replaced the battery for me. All in less than 30 minutes! I'm very, very pleased. I cannot recommend his services highly enough. I will unquestionably come to Mac & PC Guys in the future for assistance. It was well worth the drive.