This place was used to be my favorite japanese spot to dining in. Recently the price raised up 20% and the sashimi pieces got much smaller than how it used to be. The service is good and it is a family friendly environment. Overall Tenzan is still a great place to hang out with TV and bar. I just wish the sashimi pieces were a bit bigger as before . read more

Really excellent sushi restaurant. I've never ordered any of the rolls or teriyaki dishes. I always get the sashimi, and it's always amazing. Very very fresh, thick slices of delicious fish. What else could anyone want from a sushi place? read more

Food is good when I eat in, but service isn't always great. We ordered for delivery and the food that came was inconsistent with what we ordered. I ordered the seafood yaki udon from the regular menu and didn't get a salad with it like I'm supposed to. The same happened with the yaki udon I ordered. I did not enjoy the udon. It was put in a container that did not have any ventilation so the noodles and vegetables became incredibly soggy. Surprisingly, the seafood was the total opposite. It was incredibly dry. The pork in my yaki udon was comparable to eating rubber. The prices from the online menu were very different from the menu they gave me. When the delivery guy came, I gave him the money and he grabs it and walks away without giving me the receipt. I asked for it as he was heading back to his car and he gave me a disgruntled look and holds it out at the bottom of the stairs without even looking at me. It almost seems like he didn't want me to have it. Then we find out we overcharged for tax. I will not be ordering for delivery from them again. read more

great sashimi and special rolls. the teriyaki is delicious as are their soups and appetizers. a personal favorite is the hot tempura roll. read more

Nice atmosphere, friendly stuff, not annoying like at the most sushi places. Appetizers are delicious. And honestly- the best sushi in the area. They have some unique stuff that non of the nearest places have. I gave 4 stars out of 5, just cause they don't have my favorite Ginza roll :-) read more

No long waiting time!! super good food!! very happy with my service. My food was done perfectly as I ordered and the people wore nice. Will be coming back for more of their delicious rolls. I'd recommend the peanut roll !! Super good read more

They have decent food and a nice place. But service is bad especially telephone manners. They do not sound welcoming at all and has a disrespectful attitude. Also, they ignore you and hang up on you. Maybe next time, they will do better. Of course, the Tenzans in Mahanttan have better service. read more

I don't eat sushi, but I love beef negamaki and Tenzan makes it best! Definitely worth eating at this spot! read more

Sushi is good and fresh. Only thing is they are pretty pricey, but still ill continue to order from them.

Come here all the time. The owner is so nice a funny. The food is always good and service is quick. Open late which is great. read more

Tenzan what happened to you!? This use to be my Favorite number one Go-To Japanese in Brooklyn. However last three times I ordered was a disaster! Fried Oyster Roll was so Fishy had to throw it out! Fried Pork Gyoza had some mystery meat and made me sick! Last occassion was two veggie rolls, I figured impossible to Screw that up but you managed to do that as well, the rolls were Soggy! WTF?! I dont know what happened here but 1, 2, 3 Strikes your OUT! So sad cause you were my Number One Fan! You must take customer feedback seriously otherwise count your loses. read more

This place was okay. Food was average. We felt like we were being rushed. 4 waiters came to our table in a span of 5 minutes to ask if we were ready to order. I felt like they didn't give us anytime to look through the menu so my husband and I didn't even order anything special. Food was filling though. read more

LOVE LOVE LOVEEEE THIS PLACEE! I'm so glad that they moved across the street and expanded it even bigger!! They even have a second floor; I guess that's for parties and big events since I've never been upstairs. They have a bar now too :) which is a definitely plus! More private rooms are available and you can be loud and not disturb anyone. The sushi here is always fresh and they give you a good portion unlike other places that gets a bit stingy with the fish lol. I've never had a stomach eating here and it's like the only japanese place that I go to. I always get SUSHI or SASHIMI LUNCH during lunch hour or SUSHI REGULAR for dinner. The SPICY COMBO ROLLS are soo good too! I definitely recommend that! read more

Let me start by saying I've been going to Tenzan restaurant in Bensonhurst ever since they open. The owner of the place started on 86th st and then move to the 72nd st 18th ave location. The restaurant was always good and the staff was friendly and courteous. The prices are not cheap, but the food compensate for the high prices. Now to the present...the past few years, the restaurant staff and service has gotten from good to ok to bad and now worst. I have to say we have at least 5 birthday parties there every year in the big private room. As they had more then one location, the friendly boss lady is not here as often. The rest of the wait staff is very unfriendly. First they don't speak fluent English, they will take away your plate before you even finish, and they will rush you out of there when you are almost finish if they have people waiting. Aside from the boss lady and the head waitress, I would say the wait staff changes every month or so. I was there for lunch few weeks back and the phone was ringing off the hook where the customers was complaining and they kept telling the customer the boss is not there (I overheard them as they were speaking Mandarin). The restaurant recently moved across the street and the service can not get any worst. We made reservations a week ahead and they were able to give our table to someone else in front of us. The arrogant head waitress give us a dirty look making you feel like crap/garbage like she is so much better then everyone else. We just walk out and take our business else where. Boss lady, I think you know who I am and I wish you the best of luck in your new location across the street as I will not be coming back anytime soon or at all. read more

Great restaurant fast and amazing service and the food is always delicious! One of my favorite places to eat!

This is my go to sushi place in the area. I love the food and they have a great variety but recently they've messed up tremendously. I always order for pick up and they bumped the prices up without telling anyone. I never get a paper menu so I never know the restaurant pricing. Therefore, I go accordingly to the online menus. Those are always wrong. For sure. Second issue is when they gave me chicken instead of salmon and all the guy said was yeah yeah yeah okay. He didn't offer to change it or anything. Their customer service sucks! read more

I found a hair in my food! Enough said! I was grossed out. On top of that, the sushi was bland and the customer service was poor. We were rushed to order, rushed to pay and rushed to leave and the place was empty! Never again will I come here. read more

Been here many times for lunch and dinner, today not happy with their services. I have to ask three times to get a drink after sitting down and never refilled my hot tea when empty. I believe this wil be my last time at this restaurant. But I still tips them 20% as usual for lunch. read more

No no, where is the negative stars or zero. Why didn't I listen/read to my sister's review before coming here. Thought this place would be decent. It is not. I came here for a bday celebration. They ordered a couple of rows to share. I did not touch one. The fish was not properly cut (it was so thick and clearly not fresh). One friend had the spicy salmon roll and they had no idea what they were eating (not because they can't tell the fishes apart but because it didn't taste like anything). Some sashimi pieces were impossible to chew and swallow down. I ordered the salmon hibachi (hoping cooked salmon would be safe to eat). It was drenched in sauce and I had to wipe it down on the vegetables. To top off the bad food, the service was horrifying. They gave my table 2 menus for a table of 8. Then they didn't give us enough dinnerware or napkins till we had to ask. They hardly checked up on our table. It was just a disaster. read more

great food.very friendly staff.beautiful restaurant and atmosphere.they also make great bubble tea and the private rooms are cozy and make you feel in japan read more

Overrated in my opinion. The sashimi and sushi are actually really good in this restaurant, however the whole thing was a complete letdown by the service. There were atleast 3 waiters taking our orders at seperate times and also served us food we didnt order (mistaken other table's food for ours) In the end we were charged with the food we did not ordered and the food that never came. Unorganized service makes the experience unenjoyable. read more

I usually come here during lunch for the lunch specials. I often alternate between the sushi rolls and the bento box depending on my mood. I came here on a Saturday night and ordered a chicken teriyaki bento box. The food looked like how it normally does when I get it. When I took a bite of the chicken, I noticed that the teriyaki sauce had a semi-strong wine taste to it and I knew that it normally did not taste like this. So when I asked one of the waiters about it, they called over the manager which didn't seem like the manager and she then proceeded to call over the owner(I would assume since she was the owner because she was in regular clothes). I told her my issue about the chicken and she insisted that there is nothing wrong with it and it should taste like that and that this recipe has been the same for 14 years. I told her that I come here occasionally during lunch and the chicken teriyaki did not taste like this. She was pretty stubborn and rude about it and kept saying the same thing over and over again about there is nothing wrong with the sauce. My expectations were that she would bring in a new order of chicken teriyaki for me but she insisted that I get something else and if she were to have the kitchen make another order of chicken teriyaki that it would taste exactly the same. At this point I was fed up with her rudeness and did not want anything in return as my mind was made up that I would never come back here. I don't usually write reviews but I must make this review and warn others about the customer service here. If you have a problem with your food don't expect any customer service here. She has an attitude as in she is always right. With experience in the food industry and always going out to eat I have never been treated like this. Leaving 2 stars here and not 1 because the waiters were actually very polite. read more

**DEFINITELY WOULD NOT NOT NOT RECOMMEND**This place is bottomline horrible. The service was extremely slow, the prices are much higher than any other sushi place and lack of selection. We waited for an hour before we got our food and we have to repeatedly follow up on the order. We waited so long that we got annoyed. DO NOT GO THERE!! unless u like to wait for a long time for less than mediocre food. read more

We went at an odd time as to avoid crowds, we managed to get one of the private booths with the sliding doors which was cool. The food was good and reasonably priced. The reason i don't give it four stars is that the service was found to be...lacking. We felt that they wanted to rush us out of there constantly. read more

I went to this place for a family member's birthday and the service was great! My cousin ordered udon, spider rolls, and other dishes as well. The food was tasty and we were given complimentary tempura ice cream as well! My experience here was great even though some dishes were a tad pricey. read more

The food is okay (actually it was really salty and did not taste like Japanese food at all)... the service is meh. It felt like they were rushing us out of the restaurant (the waiter asked us for our order about three times in a span of ten minutes). read more

Let me just say that i love this place. I moved to Staten Island 1 year ago but before that i lived in Brooklyn. I have been going to this place ever since i was a little kid and i have nothing but good things to say about this place. First the food is amazing I've went here at least 150 times and never had a complaint about the food. Ive been going to tenzan since it was across the street. Also whenever i go with my family there is a lady there (I don't know if she is the owner of the establishment or is the manager) she knows my mother and always will treat us with respect and love. Also the service there is amazing. Ive never had a complaint about a waiter/waitress and i always tip them well because they deserve it. If you are ever in brooklyn and want to eat a good sushi place. Then this is the place to go to!!! read more

The environment was nice and food was decent. The only problem I had with this place was the customer service I had to deal with. As a business, service should be one of the key and basic foundation. Without it, customers will definitely not enjoy their experience. I asked the waitress to simply exchange the plate because there were bones on it. She gave me an attitude and refused to do so by saying "we do not do that here". With this kind of attitude, I guarantee you the business will not succeed. So I hope you fire that waitress with the nasty attitude or tell her to shape up. read more

Very poor managing skills. Dishonest waiters. Unorganized reservation schedules. Piece of junk place.

Don't go here. I gave up on this place after multiple times of them not doing things right anymore. Prob because they earned enough money? Who knows. I should've known better. I'm writing this review to help people who truly trust yelpers and love food to forget this place. read more

I order rock shrimp and hibachi filet Mignone and shrimp on Thursday night I wake up Friday morning running to the bathroom constant diarrhea and vomiting. It's now Saturday morning I'm still throwing up and my stool is very watery there food poisoned me I'm in so much pain. Forget this place I'll never go here ever again disgusting. read more

Been to this place before and after they renovated. Didn't like it back then and still don't like it. The sushi is priced way too high for the quality of fish. I even got sick from eating their soggy spicy salmon hand roll. I will never be eating at tenzan again! read more

I recently went there and the waiters and waitresses were extremely rude to us. We had a reservation to sit in the booth and when we got there they had no idea of who we were. They forced us to sit in the dining room where it was very crowded and loud. They were so expensive and there food was mediocre. I highly DO NOT recommend going. SAVE YOUR MONEY read more

Once again, our attempt to reconcile our relationship with Tenzan ended in a disaster. Decided to 'revisit' Tenzan for a quick dinner. The experience was just awful - the staff, including the manager ruined our evening. We ordered over 80 dollars worth of food and drinks - over the 45 minutes of our dining experience, we were HARASSED every 2-3 minutes by people constantly opening the room to the booth, checking whether we finished our meal - once we ordered the desert, they brought us the check without being asked and returned 1 minute later to collect the payment. WE DID NOT even FINISH EATING! We asked numerous times to be left alone to enjoy our meal to no avail. The people just kept coming and coming, and looking at our plates, grabbing anything they could get to take off the table - no exaggeration - every 45 seconds someone needed to open the door. They ruined our dinner completely! They just want you to come in, eat and get the f out. The worst possible experience I have ever had a chance to live through eating out. In the end, the manager barged in and was extremely rude saying you need to go, people wait outside - I said I wasn't aware of the time limit and we were trying to enjoy our meal without any interruptions - she said the room isn't just for us and we can't be sitting here as long as we want. I said we've been here less than 50 minutes. She kept waiving her hands in our face (she was standing at the door grabbing things off the table, we were sitting down) I said that they ruined our experience and if that's the case we won't be coming back. She said it's our choice and then she began apologizing. Sorry... sorry... This was so pathetic - I can't believe they are still in business when they treat their patrons like that. I'm lost for words. TERRIBLE SERVICE AND LACK OF COURTESY OR ANY TYPE OF HOSPITALITY. Simply disgusting and highly disrespectful. The hell with this. Do yourself a favor and go elsewhere if you want to enjoy a peaceful and pleasant night out. read more

Could've sworn I wrote a review on Tenzan already.. But anyway, this is suprisingly awesome for a neighborhood Bensonhurst sushi spot..as you know, our area is littered with gimicky 50% sushi joints that deliver crappy, dry sushi. I love 50% sushi when it comes to places like Zen on St. Mark's but for neighborhood spots with not as high volume traffic, I don't trust it. Anway, Tenzan is solid, it's no Morimoto that's for sure but it's good sushi. I admit it's probably not worth the trip unless you live near the area, but they serve up yummy, solid, comfort sushi. They do not offer any type of price special. Ever. yet the place is pretty packed during busy dinner nights. I like their dragon roll and their various special crunch rolls. I recently discovered their spicy sashimi special (basically a bunch of sashimi pieces lightly marinated with spicy sauce, and tossed up) and it's a great appetizer to start with. I've been ordering since Tenzan opened up on 18th avenue (early 2000's) and I have yet to be disappointed. Service is pretty swift, but not rude, and the grim faced waitresses do smile at you now and then. They've also opened several other locations around nicer quaint Manhattan neighborhoods, so good they're not doing too shabby. read more

I went here with my mom and sister and we had the funniest experience a few Saturdays ago. The waitress asked us booth or table and I said booth. Low and behold booth meant a room, where there's a partition and you take off your shoes. We were practically the only ones in the restaurant for an early lunch. Nevertheless the rolls here were awesome and the lunch chicken teriyaki was a unique experience for me. Most chicken teriyaki dishes do not come in piping hot dishes still sizzling on the black hot dish...at least not at Japanese restaurants in my experience (it's more like that in Korean restaurants). Anyway, I totally recommend this place because food was great, service was great and atmosphere was great. read more

great fresh sushi, they are the best sushi place in Brooklyn. it may be expensive but if you love sushi go here. they may not have unique rolls, salads like others, but if your looking for just plain sushi go here. read more

Having worked at a major Japanese Bank in NYC, I had the pleasure of enjoying really good high end Japanese food on a regular basis. So you could say I have been spoiled a bit. Although Brooklyn has a good share of Japanese restaurants (and I have tried many), it has been a challenge finding Japanese food that compares. There are a very small "few" good restaurants that pass into my list of places I would try again and Tenzan is easily at the top of my list. In fact its much better than most. They are in a league of their own and deservedly so.Most importantly everything is very fresh and the place is spotless. Just recently celebrated a 20th anniversary dinner there and was happy with everything. Food was delicious, service was polite, friendly, and quick considering it was a packed night with people waiting for tables. We had one of the private rooms with sliding doors and at least 2 and sometimes even a 3rd server brought anything and everything we needed. We never felt rushed. I call them for home delivery as well. read more

They were way better off not moving! Their service is extremely bad. The food is also downhill. Avoid!

I've been here a few times since I live close by. It's newly renovated so it provides a clean and comfortable environment. However the success of this restaurant is a little exaggerated. The service is soso and the food isn't all that great. Its like any other 18 th ave sushi place read more