Absolutely love this target it's quick easy clean and friendly. I find super great deals here, and staff here are super friendly and helpful. I always get myself lost in this place with all the great items and stocked items. And the Starbucks in this place just makes it extra perfect. I take the extra 15 mins and pass up two targets because this location I believe is the best one. Thanks target staff. Keep up the good work! read more

It's a Target - poor service, but has cool stuff. We're "Target Shoppers," but, in my opinion, this location is subpar from other Targets we have been to. read more

Very large and the best clothing options for current trends!!!

What in the world has happened to this Target? I used to love this place. I went in this morning to buy some clothing for my kids and had problem after problem. First, I couldn't find an item on my list because of the rearranging from their remodel. I asked an employee, and instead of her showing me where I would find the item, she just pointed in the general direction of where I "might find" the item. I turned to look where she was pointing, then pointed where she pointed and asked, "Over there?" When I turned back to get confirmation I saw that she had already gone. I finally found the item after some trial and error meandering in the direction where she had pointed. Second, I looked up an item price online because I've been having problems with items ringing up differently than what they're shown in store. I saw that there was a 20% discount on all the items I had in my basket if I bought them online. So I bought the items online and selected store pickup so I could just show customer service my online order and payment and have them confirm item quantity and size before I walked out of the store. My goal was to be able to get the items now rather than have to come back and do a pick up later. The items I purchased were already in my basket. I was trying to save them and me some time. When I explained to customer service they just could not wrap their brain around this idea. In order to walk out with the items I had to cancel my online order and repurchase them through customer service and have them manually adjust each item in order to get the online price. Third, my daughter wanted a juice bottle from their refrigerated section near their cafe. The item was listed as $2.79 each. I walked out of the store and saw that it had rung up as $2.99. Not a big difference, but over several transactions, this Target must be banking in stolen funds. Get it together Target. read more

Had an issue with a $541.00 electronic item purchased less then a month ago and they, the Sunset Valley Mopac and 290/71 store refused to give me a refund. They did offer me the phone number to customers relations or a store credit. Not happy, is this store part of Target????? The assistance manager said he needed to talk with his manager, he returned and matter of factly side I couldn't return the tv only exchange it or get credit. Target a few miles up the street refund it and apologized for me not wanting the tv and said please come see us again. read more

I love target but the price is sometimes wrong at the register vs sale price advertising. Be sure to double check. I've been recently taken a picture to avoid holding up the line. read more

This Target is the best stocked in my area, but the employees aren't the best. I've overheard them loudly complaining about customers within clear earshot of other customers- mainly that they don't put clothing back correctly (I personally don't know how to fold clothes correctly, that's why I don't work in retail), try on shirts over their clothes (why do you care?)... Really kind of petty unprofessional complaints. Maybe they're under a lot of pressure to be the 'best stocked' and customer service is not as emphasized. It makes for a pretty negative experience that I hate to have when I visit my beloved Target. So I tend to choose the more cluttered Target in my area or order online. read more

The cashier, (older thin black male) there is no name on the receipt. Purposely made the shopping/ check out experience difficult!!! He just stood there not prompting the man in front of us to key something into the card reader. Instead they stood there looking at each other. Then our turn he said the "Chip reader" was not working. He said I had to manually put all card numbers in, expiration date code ect. Then he says oh well now the chip is working. Put the card in the device. wait 3 to 4 minutes. then take it out... now it works! My son had a purchase after mine. The cashier said he would have to do all the things I did to pay! I said Hell no, I will go to another line or leave the stuff there!! By some miracle he says, " oh wait now it is working"......Hire some one who doesn't want to make it difficult to check out! I have dealt with this man somewhere, other than Target I just cant place it now..I am still fuming over this worthless cashier. Over all, I agree with Austin C. I like Target better than Wal mart because of the clientele and employees are well groomed and clean. So it is worth the little price increase to have a clean place to shop. read more

Average Target in Austin. They have 2 entrances, either blue or green, to walk through. The staff was friendly and they have the same selection as any other Target stores. read more

This place used to be a pleasure at which to shop a few years ago. Now I can't get out of here fast enough! The women's clothing line is not near as good as it used to be, the Starbucks is always in need of cleaning, and shopping for kids' shoes is always a nightmare. Ugh, what happened to you, Target? read more

I'm a Target shopper and always will be...I don't know that anything could stop me from going. This location is close to home and I've been going here since it opened. The customer service is hit and miss. Recently I've noticed a not-so-nice-woman working the fitting rooms. It wouldn't kill her to smile every now and then, but it won't scare me away from shopping at Target. The store is pretty clean, but avoid the bathrooms at all cost. It's a girls worst nightmare. You're lucky if they have toilet paper and the smell is worse than construction porta potty. Blah. The clearance at this store is awesome! I always get some really great stuff for very little. I like that they've added a few groceries too. I can't do all of my shopping here, but I can get in and out of Target a whole lot faster than the grocery store if I just want to pick up a bottle of wine and a pizza. I've never used the pharmacy and I've never bought electronics here, no particular reason. I've just always bought those things elsewhere. I haven't had to do too many returns either, but the people are decent when I have to. read more

Horrible experience with the Mobile department. I have been defrauded by employees of the Target Corporation working under contract to Verizon Cellular Service. On the day of January I visited the Target store at 5300 So. Mopac Austin 78749 to buy some storage containers. Heading to check-out a gentlemen in the cell phone section asked if I had considered a new Cell phone. I looked at the I Phone 6 that had a large screen. I said I had trouble reading the text on my I Phone 5c. The salesman began pressuring me to purchase a new I phone 6 immediately. (He seemed like a guy hungry for a commission.) I asked if he was really representing Verizon or was just trying to make a sale? He said this was a Special Verizon outlet in Target's premium stores. He made a call. He said I did not qualify for an upgrade until 2016. But he said the good news was that I could buy the big I phone for just the taxes and the price would be added in equal monthly payments to the Verizon phone bill over the next two years without interest. I asked several times if I could keep my current I Phone? I wanted to give this to a family member and obtain a new phone number under the family plan that I have had for something like 10 years. The answer each time was "Yes. No problem." He said, I was only buying the new I Phone 6 at full price. Basically I was simply making a time purchase of a new phone. I was handed a multipage contract, which I couldn't read because the print was too small. But my helper read it and said it was OK. "This is an "installment sales agreement" at full price. There is nothing in the contract that says I must return my current cell I phone or anything about upgrades or additional charges. I have a copy so this can be verified. A few days later I received a Text from Verizon that I must return my current cell phone or they would ADD MONTHLY CHARGES TO MY PHONE BILL FOR THE CELL PHONE THAT I ALREADY OWNED! Because of my "upgrade"! The manager of the Cell section of Target telephoned me. She said that the Target salesman was new and had made a mistake. Other than acting friendly she could or would not? do anything to remedy the situation. The cell phone section manager promised to call back within two days to check if Verizon had rectified my problem. The manager never called back. If I had been told the true facts I WOULD HAVE NEVER AGREED TO PURCHASE A NEW I PHONE FROM TARGET! Because of the deception of the Target employee I have been tricked. Despite having a witness and a contract that says nothing about upgrades or returning my current I Phone I am being threatened by Verizon and cheated out something close to $600. Up to this point I have received nothing except an apology from Target for their new employee "mistakes". It's disappointing that neither Target not Verizon has taken any responsibility or action to remedy this situation. read more

By far the greatest target I've visited since i moved to austin. Their customer service is unlike any other target I've been to. From the alexxa at starbucks, and carmen in the womens section who ran to their backroom to get items in my size, to the check out process which was quick. Everyone was so helpful and made sure i walked out with everything i needed. This is definitely my target and you'll be seeing me more often. read more

Half my cart unloaded onto the checkout and the check out lady says- I'm closed. Lines at every register. HORRIBLE customer service

My love affair with Target has officially ended. I had a target credit card. I paid the card 5 days late. When I called to get the fee waived they said they could not remove it. Even when I said I would cancel my account they would not budge. So Its officially closed now. You would think they would try to keep their customers. read more

Nothing stands out here. Employees are not well trained. Price on almost everything is higher than Walmart Sunset Valley and the selection here is quite limited. A dollar store can probably do better at this location. And there is an HEB across the the street too. No need for grocery shopping at this Target. I guess Austin needs a Target here for some people's self-righteousness. read more

Austin in the camera/electronic department was SO amazingly helpful with the purchase of my camera. He took the time to talk to me about all my choices and wrote down a few helpful tips to take with me to research... I thanked him while I was there of course, but he needs to be recognized for going above and beyond!!! Thank you Austin! read more

Normally I LOVE LOVE LOVE Target! Today, I was saddened that I found one I don't like at all. The store was clean and nice and everything but their customer service was so crappy. I drove all the way there for some items on a baby registry. As I try 2 of the 3 machines 'working' to print out a registry, the people just watch me from the counter and don't offer any help as NOTHING is printing after a serious amount of time. So I stand at the counter to ask what the deal, the woman literally doesn't even look up at me or acknowledge me. The guy walks behind the counter, looks at the broken one, doesn't do anything. I ask if the registry can be printed behind the counter. He said they just have registers. I ask what to do about the registry and he just shrugs. I said 'so I can't buy anything for this registry after driving all the way here?' He just shrugs and says I guess not. Sucked. Will never go back. I'll stick to mine off I35. read more

Right after Christmas, I bought an expensive Christmas tree from this store (7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate Technology- Multi-Color Lights; original price $514). I bought it at half price with Target red card and gift card. After I got home, I found some small items missing. I went back to the store and they issued me a 10% discount in Target gift card. In about FIVE WEEKS, the lights stopped changing colors! So I took my tree in the original package with Target's name on it back to the store. They told me they could NOT issue me a refund since I did not have the receipt. I was blamed for not keeping the receipt. I felt strange since they should be able to locate the transaction based on the information that I gave them. I gave them the Target Red Card but they could NOT locate the information. They denied me the refund. Instead they gave me a $10 gift card. The next morning, I called Target.com customer service and told them about my store experiences. I was given a ref # for my case and was asked to go back to the store and have the store people call customer service. I was assured that they could do something about it. So I went back to the store and had the store people call the customer service. To my greatest anger, Target customer service decided to side with the store people. I felt humiliated and harassed! Why did Target customer service asked me to go back to the store and assure me that they could do something about it. All the transactions should be kept as a record. I am surprised that this target store couldn't find my transaction information in this day and age with all the advanced computer technologies. I am sure they would have a way to find the transaction if they wanted to. But apparently they didn't! I am very disappointed at their IT or customer service! read more

WARNING! Electronics are not returnable. Customer service not very friendly and a bit incompetent. I bought a blue-tooth speaker set ($50) after asking the very helpful electronics staff if i could return if didn't work properly with my new iPAD. they said... sure, no problem. well, the speakers didn't work as it said they would on the box (design defect not individual failure), so i brought them back. Customer service was a bit rude, but i don't mind unfriendly myself, as long as you are competent.. they called over the manager and the customer service rep mis-stated what i had indicated was the problem, and then made a face when i corrected her statement. the mgr never introduced himself, or asked my name, or any friendly intro - he listened then he indicated that electronics are not returnable. period. if they are not working then they can only be exchanged for the same item! he pointed out that it's "pollicy" and i could read it myself. he stated this several times over and over... then asked which specific sales person said i could return the items... clearly he wanted to provide some specific measure of correction onto this sales person (I didn't tell him, the elec staff is pretty helpful really). after being a bit firm with my stance, and raising my voice a small bit, he indicated that he would do me a "favor" and give me store credit (hence the 2 starts instead of 1). have to say the mgr didn't get emotional about the situation, which was a plus. but he clearly isn't generating a customer friendly environment. well, most Targets allow for elec returns, but clearly national target policy indicates otherwise and this mgr was sticking to the letter of the target law.. well, i went to walmart, and asked, and there is no problem with returning electronics... i don't agree with walmart's policies in general (employee, etc), but they do allow returns. so we now are using some chinese electronics at home from walmart instead of target. best buy charges 15% restocking fee, so that's a non-starter also. overall, not sure where is the best place to purchase electronics with the ability to return (Fry's if you have one is probably the best place). i'll still go to target for other items though as they seem to have a better employee policy (insurance etc) for the most part. read more