This is a great location specifically cause of an employee named MICHELLE…read more I never used to use Fedex cause of past experiences but this location completely changed my perception and specifically cause of an employee named Michelle. Michelle is awesome, she always immediately greets you and ask to help. She has a great attitude and work ethic. She is so intelligent and efficient and now I started using Fedex more than UPS. This is a great location also with ample parking and an easy to use Kiosk etc., and never to crowded with great hours. However and id like to reiterate if you quality care, efficiency and know your needs are met and package is being securely sent - Michelle ensures that and is a great representation for this location and Fedex as a whole! Great experience

When FedEx delivers your package to the wrong address, they have a miserable online system that…read moremake it impossible to speak to them and they just continue to state "package delivered". They are pure AI and have no human customer service for a wrong delivery.

This store is my go-to store for shipping and ups returns. They go the extra mile to make sure the…read morepackaging is proper and they put the labels in pouches for you. Best store of this genre.

I needed to sign for a package that was being delivered by FedEx. FedEx specifically says that…read morethrough FedEx Delivery Manager, you can redirect a package that is already in transit to participating pickup locations--including FedEx Office, Walgreens, Dollar General, and other authorized locations--free of charge. The lady who works at this PostalAnnex insisted that I pay a $10 service charge to get my package. She told me that FedEx was charging me but the receipt says I paid a mailbox service charge. I prefer to support small local businesses, but this one just lost me as a customer. Beware of the scam.

They are a great help! I came in and got my live scan done nice and quick! Would recommend.read more

Convenient location, but owner needs to treat staff better…read more This UPS Store is in a great spot, and I really appreciate how convenient it is. That said, I have witnessed the owner speak to employees in a condescending and disrespectful way, including reprimanding them right in front of customers. It is unprofessional and uncomfortable to watch. The staff themselves are the real reason this place runs smoothly. They are professional, patient, and genuinely helpful. They clearly care about their work and the customers. Owner, please do better by your team. They deserve respect, not public putdowns.

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

I've lived all over San Diego, and one thing I find to be a unexpected bonus is having easy access…read morea postal service business. No I'm serious. Sometimes going to the Post Office is a real drag, mostly because of how poorly customers like to treat the Post Office workers. I try to avoid when possible. Thankfully, I have a Postal Center Plus just a couple blocks from my house. Not only can I get anything and everything I need shipped, but it's also got a really nice little gift area with some quality crafts. My wife loves the snow globes assortments they have out during the holidays. I've bought some nice gifts for my mom here as well. They have a nice assortment of greeting cards as well, much better than the CVS that is right next door. Today I was able to quickly get some passports photos done. It was quick and efficient, as well as affordable! Staff is always so kind. Afterwards it made me think about how it's nice to have a little postal service business like Postal Center Plus so close to my home. 5 outta 5 fo sho!

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

I've been using this location since 1994, through 3 owners. While it's sad to see old owners…read moreretire, John and his crew have worked very hard to maintain customer loyalty by delivering best customer service. They have also implemented new services to be competitive with latest technology and are creative about helping keep shipping costs down, for example.

Great experience! They accept speedx! Yay!friendly, helpful, and made everything quick and easy…read more Really appreciate the great customer service. Highly recommend!

This has become my go to spot for Amazon returns, and even printing projects. All of the different…read morefolks I have worked with here on different matters from returns, getting a printout of a large head, etc. everyone has been incredibly patient and as helpful as possible. Reasonable prices for prints and just ease of use across the board. They've literally taken their time to help me each time, and with such kindness. Mad respect to the whole team here! You can have them print your pages for you for a bit of an extra charge or you can use the self-service center. I wish they had USB-C connectors but it is just USB-A but you also have the option of logging into your Dropbox account from the printers.

When FedEx delivers your package to the wrong address, they have a miserable online system that…read moremake it impossible to speak to them and they just continue to state "package delivered". They are pure AI and have no human customer service for a wrong delivery.

for TSA, I brought all my correct documents, literally everything I had and I think she was too…read morelazy to do the work. I have a legal name change, and she seemed to not know or care to check because when I went online they said that there would have been no issue in getting it taken care of. So I will be going to another TSA ..... office avoid that one.

Just wanted to show some acknowledgement and love to Sergio at Staples in Rancho San Diego. Know…read morethat you did an incredible job... thank you.

Valerie provided exceptional customer service during my recent visit to The UPS Store in Lakeside…read more She efficiently assisted me with a return and the printing of three projects, ensuring everything was completed accurately and professionally. Her friendly demeanor, attention to detail, and commitment to excellent service made the entire experience seamless. Valerie went above and beyond and is a tremendous asset to the team and I greatly appreciate her assistance. Thank you again Valerie.

Customer Service was not good. Young lady working the…read moreregister was not at all friendly and she was Throwing boxes around.

This is honestly one of the worst drop-off locations I've ever used. Their QR code scanner is…read moreconstantly broken, even though QR code drop-offs are supposed to be a free service. When I came in a few days ago, they told me they couldn't scan the code, printed the shipping label themselves, and then charged me for it without mentioning there would be a fee beforehand. I don't understand why customers are being charged for a service that is normally free, especially when the issue is that the store's equipment isn't working. If there was going to be a charge, that should have been clearly communicated before printing the label. Very disappointing experience. I won't be coming back.

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.