I was told one price on the phone for an eye exam. I assumed I would be meeting with a doctor…read more When I arrived for my appointment I was charged an additional 20.00 dollars. After the tech ran me through the tests I was told I would have to pay an additional 45.00 dollars to see the doctor to get the results. I feel like I was taken advantage of by a money making machine.

So glad I found this place! Was looking for a new place to buy my glasses with my VSP insurance &…read morethis place had great options. I already had a prescription, so they just helped me find the new glasses I wanted. I forgot her name, but the woman helping me was so patient & really put the effort into helping me find a pair I liked (I'm picky)! She ran multiple prices & deals for me, so that I knew my options. I liked that they offered insurance on the frames & lenses and also 50% off a second pair - just like all of the other bigger eye places. Great customer service!!

Love this place. Best service I have ever found in this industry…read more Extremely knowledgeable and creative. Highly recommended.

Ray glasses truly deserves the praise! From the moment I walked in, I was warmly greeted and made…read moreto feel right at home. The owners are not only knowledgeable, but incredibly kind.. You can really tell they care about their customers not just as clients, but as people. It's rare to find that kind of genuine service these days. I left with a great pair of glasses and an even better experience.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

My appointment was scheduled for 5:20PM and I had arrived like 15 mins before and during the…read morepre-test the staff mentioned that the doctor was behind but I probably didn't get seen until about over an hour later. Everyone else that went before me felt like they were taking 30+ minutes but for mine it went by quick so not sure why it took so long. Other than that, the staff was great, just felt like a very long wait.

My husband needed a checkup and new glasses and we've used…read moreAmericas Best in the past (at a different location). He was easily able to schedule an appointment online within a week. He had a thorough review with the doctor, they tested for glaucoma, cataracts, etc and then did the eye test. His vision has changed enough that he needs new glasses (he's been feeling things are blurry) so he was able to order his progressive lenses and sunglasses. $300 for each pair ouch) but progressives are more expensive than regular. They've committed delivery within 7 working days. Lobby is clean, he was welcomed when he arrived so he was happy. He did not have to wait at all for his scheduled appointment and he was able to do the required paperwork online before he even visited so that made it very efficient Glasses arrived in the time promised and husband is happy he can see better.

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

I can't say enough wonderful things about Sassy Glasses. I don't think I'll ever get glasses…read moreanywhere else. It's more than just a great glasses shop- it's great people, who care. I've been getting glasses there for around 8 years. I have some sunglasses that I got from them ~6 years ago that seem better than my current prescription just because the lenses are SO much better (and my eyes get worse every year). They have options for lenses my eye drs office has never heard of. I made the mistake of getting my recent glasses online to save money- the focal point is on the wrong place and it's just not worth it. They also have the most amazing selection of frames high quality frames you can't get anywhere else. They can replace lenses in my grandmothers designer vintage frames. Most importantly, they are the most helpful, competent, kind, and lovely people. My eye dr made a huge mistake while I'm in a giant, very stressful, crunch to move states for my dream job- Lynn has gone above and beyond to explain all the ins and outs of starting progressives vs computer glasses vs work glasses. I'm a welder/designer/artist so I also do lots of computer work and that means 4 pairs of glasses. (Which is a lot, and stressful, when you haven't been able to get a job for years and have all the costs associated with moving. Which they've been willing to work with me on. I was not expecting that.) She recommended a Dr to get into see quickly for a second opinion and also assured me that the lenses are all under warranty so even if I move and need to mail them back to fix it they will make sure I get the correct lenses that I like. I've had multiple non elective eye surgeries. My migraines go nuts if my prescription isn't right. Bad blue light protection makes me feel uncomfortable. (You can't tell there's blue light protection on these at ALL.) None of this worried them- it made them want to help me get into good lenses and take care of my eyes. You only get one pair of eyes. I don't think it's worth risking them for cheap online glasses. It's also not worth the risk of losing local shops like this one. We only get one world. I agree with what they told me - we should all be trying to be kind and take care of each other, right now. Really, I don't think I'll ever buy a pair of glasses from anywhere else, ever, because it's better for my eyes and it's better for PEOPLE. My family lives in Phoneix so I fully plan to fly back and get new lenses/frames when needed. I want a world with more people and businesses like Sassy Glasses. This is a very stressful time for me and they've done more than anyone to make it all feel doable and to go above and beyond on my very short time line. (When I'm sure I'm a huge pain to deal with because I'm so stressed, too.) I cannot overstate how thankful I am for them and for their excellent customer service, quality product and attention to detail. When I get my glasses back I'll post pictures.

My friend and I both went at the same time to the Optique Center at Tatum and Shea in Phoenix. The…read morestore was very clean and well stocked. (I must have tried on 100 pairs and didn't even touch 1/2 of them). The technician was extremely friendly and thorough, as well as the doctor, and we did not wait long. The staff was extremely solicitous, I would rarely rate a store five stars, and don't know all of them, but have been to three of their stores so far. (I have several children). It is good to have your paperwork done in advance. Good job Nationwide! Holly

They never answer the phone. I've been to that location it is never that busy to not answer. Just…read morepure lazy.

A Warby Parker closer to me. Yeah! Today was their grand opening. I walked in excited and was…read morerelieved when Richard welcomed us into the store. I had tried a few styles via the app which was fun so I was ahead of the game. I prefer to plan ahead. :-) Richard provided excellent customer service. He provided honest feedback and expertise. It was nice being here on the grand opening. I recognized a team member who assisted me at a Scottsdale location. This location is in a nice area with lots of parking. The outside courtyard has other cute stores with outdoor seating. This will be my WP store in Arizona. I'm excited to receive my bold new pair of glasses. I love the Warby Parker brand!

Walked in to purchase sunglasses. Was given options and was a totally smooth process. The only…read moreissue I had realizing now is that the associate did not confirm my address or gave me a preference to pick up in store/ ship to my home. This resulted in my sunglasses being shipped to another house. Called customer service and it was resolved. I think associates should confirm addresses and preferred shipment before delivery.

The optometrist here was very accommodating and helpful. I asked about Tom Ford frames and the…read moresales team just pointed me in the direction of the frames, but they weren't helpful. They said they did have frames in a catalog, but I have no idea if they fit my face. I know they can use measurements to determine if frames fit, but no. I wouldn't go back and the only reason for 3 stars is because of the optometrist. The Lenscrafters location in Macys at the Biltmore are very helpful. Try them.

Scamcrafters is what you should rename this place to. First charging triple what insurance says…read moreyou are to pay for an exam! Second turning away someone who drove 45 min out of their way to come to your store because they missed the 5 min window. Do not recommend

It is a few weeks later. When I steam my eyes - also my face/sinuses and practice due diligence…read morewith my anti-allergy eyedrops my eyes are clear and bright as a Wodaabe teen in a Gerewol mating dance. Care quality appropriate. Office experience - May.

Amazing! Terrific! Outstanding!! Dr. Bullington is truly wonderful! I sustained a corneal abrasion…read moreThursday morning- called his office and they had me come right over! They got me in right away! Dr Bullington and one of his partners "tag-teamed" - they diagnosed and treated me so quickly knowing how much discomfort I was in. They made sure I was treated and out the door as soon as possible- all this while they were treating their scheduled patients! Leaving with an eye patch, the front office staff said they would call me later to get all my financial information for my copay. 5 stars all the way!! HIGHLY recommend this practice!!