Used to stop by their old location when visiting family and was able to finally able to visit their…read morenew location and love it. Great place to check out for firearms because they are all out for display. No waiting to see someone to look at any firearms you are interested in. Just look for the brand/model and check them out. My suggestion would be to put a vertical sign on the tables so that people can easily find and go where they need to go. Definitely makes it easier for me to show family that are interested in getting firearms. Did not have any issues with family buying firearms at their previous location and look forward for them to purchasing at their new location. Prices appear to be either cheaper/equal/more than other locations. Look forward to future visits.

From the minute, I walked in to the new store. I was hooked. Amazing selection of guns and amazing…read morestaff

bought a hummingbird fish finder and the mount broke! I just have a little flat bottom Jon boat so…read morenothing to fast or ceazy! but I'll tell you all from walking in that front door the customer service I got from the genetalman at the front door to Mathew in the fishing department!. He had me go to returns and from there I think everyone's been there before where we don't get the nicest. Customer service representative.well I'm here to tell you you Brianna in customer service not only met my hope of expectations but them ten fold! And she s female version of a fox beautiful women and nice as all can be !!!Went back to get the unit for an exchange and dawn helped me back there and she was a sweetheart as well so I wanted to make sure they get the credit they deserve ! Thank you "Dave"

I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

A priceless experience: My 7 year old son has an extreme interest in firearms. I brought him to the…read morePhoenix location for gun safety rules and educate when being around or using a gun. Randy was exceptional! I can't speak highly enough of him. He got right down to business. Worked great with my child. My son was calm, focused and had the time of his life! He gained so much knowledge just with one Personal instructor class. I will definitely be taking my son back immediately. Randy was an entire vibe and amazing instructor.

Even when they are busy they take time to let you know they will be with you in "x" minutes. Great…read moreprices and even better selection. Very knowledgeable sales staffs

I used Lone Wolf for a transfer. They were friendly and efficient! Some of their prices in the…read morestore seemed high but they have bills to pay.

I'd been looking for a specific pew pew for a while, and discovered I could get it here for the…read moreonline cost elsewhere. My boyfriend and I went it and found what we were looking for quickly and then they got started on the paperwork. Everything went smoothly and I left with my purchase and I even got a store brand t-shirt.

Great guy. People will try and leave a bad review because hes a home based ffl but hes always been…read moreconsistent and genuine. If you do business with him , make sure your documents are in order and dont be late to your appointment. Will be back to do more business. God bless

Very friendly and professional ffl transfer. Everything went smooth. Great to deal with..Thanksread more

Visited Shooters World today and couldn't fault it. Cinnamon was an absolute gem--professional and…read morefriendly. Place was spotless, quiet enough to enjoy, and everyone polite. Will be back soon.

Shocked to see their obscenely overpriced ammo. Cabela's is much cheaper & has a better selection.read more

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

GodBless you Mr.Bill , I love how kind you were when I visited your shop. I went back a few mos…read moreafter I moved in the area in March of 2018 no one answered (Locke on the door ) sadly Now we all know why you were a great person ty for sharing your kind spirit/soul with us all may you find rest in your new home above .

The old man looks quite nice but the place doesn't and its closed down af, i all saw with my eyes…read morewas gun powder every darn where!

CASEY IS AMAZING!!!! Super patient…read more Customer service amazing. I hope someone from management is reading this. I came here with my elderly father who is a gun collector and retired military. He is getting old so we needed someone with patience. My father spent over $4000 on 3 firearms. The gentlemen who helped us 3 weeks ago. ( will not mention names ) was nothing like Casey We are business owners ourselves and understand one thing. It's never the place. It's always the people Thank you Casey!!! WE APPRECIATE YOU!!! Father and son customers. Will be back to see Casey again.

Subject: Concern Regarding Customer Service Experience at Tombstone Firearms - Metro Center…read moreLocation Dear Tombstone Firearms Management, Good evening. I am writing to bring to your attention an issue I experienced at your Tombstone Firearms store located near the old Metro Center, off the Black Canyon I-17 freeway and Dunlap Road. On December 15, 2025, at approximately 1:45 PM, I visited the store intending to purchase an H&K 9mm MP5, which I had previously seen at a very competitive price. Unfortunately, my visit was disappointing due to the lack of attention and professionalism from the staff on duty. Although the store was not busy at the time, I was initially ignored upon entering. I understand that one staff member was assisting another customer, which is completely reasonable, but there appeared to be only one person behind the counter. After waiting for some time, I sought assistance from another employee, who seemed visibly bothered and uninterested in helping. He provided little to no information about the firearm and gave the impression that he would rather not be there. After waiting roughly twenty minutes, I was finally shown the weapon, but the interaction lacked enthusiasm, courtesy, and professionalism. While I recognize that every business can have off days, I believe that all customers--regardless of the cost of their intended purchase--should receive respectful and attentive service. I wanted to share this feedback not out of frustration, but in the hope that it helps improve the customer experience for future visitors. Professionalism and common courtesy should be standard practice, especially in a store representing high-quality products and a respected brand. Thank you for your time and understanding. I would appreciate confirmation that this message has been received and that the matter will be reviewed.

Thunderbird Cartridge co has a Great and knowledgeable staff and everything you need to manufacture…read morethe Highest quality Ammunition or let them make it for you!!

From the owner: Thunderbird Cartridge Companyread more