Any time you are a large scale store, you're going to have people complaining. I've bought several…read moreguns from Sportsman's, and I have always had a fantastic experience. Sure, they get busy but that's because they are doing something right. If you go on a Saturday, you should expect more people. The prices are very competitive and they always take their time with you. If you want great prices on quality ammo, these guys have that too.

I rarely write reviews, but my experience purchasing my first firearm at Sportsman's Warehouse left…read moreme compelled to share what happened. After about a year of researching and shopping around, I purchased a Ruger 9mm handgun. As a first-time firearm buyer, I expected the employees handling the sale to be knowledgeable, attentive, and careful, especially when recommending ammunition. Unfortunately, I learned more from other customers in the store, particularly one helpful gentleman, than I did from the staff. The most concerning part of the experience became apparent after I brought my purchase home. Along with the firearm, I bought ammunition recommended by the salesperson. Trusting that recommendation, I loaded the magazine. Although something seemed unusual about the fit, it never occurred to me that I had been sold the wrong ammunition for the handgun I had just purchased. A few days later, while showing the firearm to a friend, he noticed the discrepancy: the ammunition was .380, even though my handgun was a 9mm. I had planned to go shooting the following day and was also arranging professional training. Thankfully, my friend caught the mistake before I attempted to fire it. My concern was that, had I proceeded to fire the weapon with incompatible ammunition, I or someone nearby could have been seriously injured. That possibility made the store's dismissive response especially troubling. I called the store the next day and went in person to speak with the manager. What disappointed me almost as much as the original mistake was how casually my concern was handled. I was offered a $10 gift certificate, and the response left me feeling that the seriousness of selling incompatible ammunition had been dismissed. I emphasized that this was a safety concern, particularly for someone purchasing their first firearm. I expected a meaningful acknowledgment of the mistake and an explanation of how the store would prevent it from happening again. Instead, I left feeling brushed aside. I subsequently emailed the manager more than once and received no response. I understand that employees work hard and mistakes can happen. However, verifying that the ammunition being recommended and sold matches the firearm being purchased is a basic responsibility. Both items were part of the same transaction and appeared on the receipt. Since then, I have visited other firearm retailers and found employees who were more courteous, knowledgeable, and attentive, with comparable products and prices. My one-star rating reflects both the ammunition error and the inadequate response that followed. A $10 gift certificate felt dismissive given the nature of the issue. Based on this experience, I will not purchase another firearm from Sportsman's Warehouse, and I would encourage other buyers, especially first-time buyers, to consider shopping elsewhere.

UPDATE: I've been coming here for years. The owner will always give you time. He updates almost…read moredaily on livestreams and has had the best prices. I bought a beautiful High Power clone for $200 less than Sportsman's and it's incredible. If you see a bad review, assume they got caught trying to break federal laws, such as buying a gun for someone else. They are a different kind of store. They let you touch and try out all the guns and if you need help, ask. They love dogs, are great to their customers and they have me as a customer for life. 4 years ago I called AmmoAz about their upcoming sale and an AR15 that they were losing money on. The owner spent 20 minutes explaining my options and talking to me about the gun. He earned a customer for life. I have since bought several "items" all for MUCH less than anywhere else. I have brought my dogs, even my Dane and have always had a great experience and gotten the best prices. The store's app with up to date ammo availability and pricing is just another bonus. To sum it up, my 15 year old daughter asked me when she could apply to work there. Great store. Great people. Great selec

UPDATE TO REVIEW: After posting my previous 1 star review, Ammo AZ proceeded to retaliate by…read morepulling security tapes and used it to make a video for instagram. They were mocking my experience, pushing false narratives, and calling me a b****. Avoid this place at all costs. I'm not normally one to leave a review, but my recent experience with Ammo AZ wasn't good. I stood in line at the service desk waiting to be helped, but the employees were more concerned with petting a dog that someone had brought in. After making eye contact with an employee he said "sorry, we need this." And then went back to petting the dog, ignoring the 3 people in line. It really shows what they think of their customers to not pay them any mind. True Shot ammo will be getting my money and recommendation from now on.

Cave Creek Guns is operated by two of the best gun guys you'll ever meet or do business with…read more Beyond highly knowledgeable and professional, George and Jeff put quality and customer service above all. The creator and owner of the world famous BTE (Battle Tested Equipment) is the George behind Cave Creek Guns. You'll never find a better built AR platform. Jeff brings his experience with the collectible and classics. Not only the best gun store in Arizona, I would contest the best in the WORLD!

Over the top.....5 star plus. Best service and prices would recommend over others I've used in the…read morepast.

Great group of people, love the shop. Its a no B.S. place, no pressure, just find what you want and…read morethey will get it for you. I recently purchased a Springfield Hellcat and they beat everyone else's prices by about $70! The service was great, and they didn't have a bunch of threatening signs about holstering your weapon (I wont name that place). If they were opened today Id be in there purchasing my next one. I highly recommend the store and love to support small family owned businesses. Keep up the good work!!

Service and knowledge is top notch! So glad we found this spot for our firearm needs. Will be…read morecontinuing customers. Thank you.

Service with a smile and product knowledge. Full selection of everything you need and prices that…read moremake you come back for more! Highly recommend.

Mind boggling variety!…read more Recommend: BEYOND recommend this place... Family owned, this place is a treasure trove for the Reloader, seriously. I have yet to find a location throughOUT the state of AZ that has the sheer volume and variety as this place does. I literally travelled up from Tucson to see this singular store; I was not disappointed. Prices are 'fair' but when you see the mesmerizing volume of various manufactured reloading products, you'll be amazed. The owner was wonderful to deal and speak with and extremely helpful. There is a customer-friendly computer to look for products' prices on around the store since many products are priced based on the weekly economy fluctuations. The front of the store's 'door' is a roll-up formula that starts you off with used Reloading equipment and step around that into the godly-glorious amounts of equipment. Yes, I reload and I've never found a place like this before so I was incredibly surprised to find this store. Vey impressed; you will be too if Reloading is your game for you know, the upcoming zombie apocalypse...

Kilo Guns has always exceeded my expectations. Wyatt and Rob are masters at their craft and are…read morewilling to do nearly any task to fulfill your vision. They have helped me with many of my dream guns, parts, and cerakoting and are always open to call and talk about progress & recommendations. Their pricing is fair and their work/knowledge is top tier. Wyatt, Rob & the rest of the team will find a way to get it done!!

Worst customer service I've ever experienced at a gunsmith. They damaged my firearm with their poor…read moreability, charged me for things I did not ask them to do, took several weeks longer than they told me it would take, then threatened to start charging me a daily storage fee if I didn't rush down there to pick up my rifle right away. Oh yeah, and then he told me o had to pay cash and that they wouldn't allow me to pay with a card. On top of all this, when I went to pick up the weapon, the owner and the clown who did the work didn't have the balls to face me in person. They had the door locked (lol) when I got there and then had some third dude do the hostage exchange with my firearm while they hid in the back like cowards. As a former Marine myself, I normally try to support veteran owned businesses but I'd recommend you stay far from this unprofessional group of con artists. Lol. I'll never go back and I've made sure to inform all of my veteran friends to avoid them at all costs.

Called looking for something obscure and coincidentally he had a few in stock. Over the phone he…read morewas very helpful and when I got there he knew what he had could be sold for much more due to its obscurity but to my surprise it obviously isn't ONLY about profit to him; he genuinely likes his customers. Thank you so much for being helpful and kind!

Weird vibes and a weird smell in this shop. I wouldn't stop here again, as a woman. Very limited…read moreammo selection. And unhelpful male staff who made weird attempts at humor when I asked who worked there and if they had more of a certain ammo I was purchasing. The woman working there was helpful and kind when I needed to check out. The two stars are for her, apparently the only staff member dedicated to a positive customer experience. I always make an effort to shop small and local, but this was disappointing.

This Dick's is located at The Shops at Norterra Plaza. The store is large and has many athletic…read morebrand names. They have a good amount of inventory that is separated by brand name. Just look for your favorite band name and you'll find shirts, shorts, skirts, pants, etc.. Of course, they also have sporting goods equipment for just about any sport you can think of. Shared parking outside.

Going back to footwear to get shoes and I had 2 shoes I had already wanted to try on and I can see…read morea footwear employee in the back of the store and he was talking to this girl employee his name was Jake or Jacob. This happened two days ago and I still couldn't get over it once he comes out, he helps someone instead of me, but that didn't get me mad because they were also waiting. The problem is that he went to the back and didn't even say anything to me while we made eye contact and I was waving my shoe to him. Once he comes out someone else comes out to the floor and helps me his name was Brant such good customer service. When Jacob came out again he was very rude just an overall bad experience from him.

These guys are the best. By far. Will never shop anyplace else for guns transfers or ammoread more

Best priced ammo in northern phoenix and amazing staff that are super helpful and kind.read more

I have been nothing but impressed by the people here…read more It's been several months since I've been here and after walking in, was greeted by a number of employees, most asking how things are, doing anything interesting... Excellent customer service.

I recently had the RareBreed FRT flat trigger professionally installed on my B&T APC9K Glock lower…read moreby the team at East Valley Tactical, and the results are outstanding. The installation was executed flawlessly--precise, clean, and perfectly tuned for reliable performance. Huge thanks to East Valley Tactical for their exceptional service and expertise; they truly delivered top-tier workmanship on this specialized upgrade. The FRT has transformed the handling, delivering rapid semi-auto fire that's incredibly responsive. It took some getting used to (and yes, a bit more practice to manage the recoil and stay on target), but even in my initial sessions, I was able to connect with the target consistently once dialed in. My friends are already joking that I need to 'gain some weight' to better control the pushback--definitely a fun challenge ahead! East Valley Tactical's attention to detail and customer-focused approach made the whole process seamless. Highly recommend them for any B&T modifications, NFA work, or custom trigger installs. Professional, knowledgeable, and worth every penny. Thank you again!