Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

This sportsman's location has terrible customer service. I'm not sure if it is because they are…read moreunderstaffed or that they just don't care?! We have been given the run around by them for the last several weeks. We ordered a Traeger Grill online and it was to be delivered to this location in 2 weeks. We are going on over a month now with no answers on where our product is. Everyone wants to keep passing the buck from one department to another. It is super unfortunate that this has been the case as the grill was my husband's birthday present. Unless you are buying something that is already in the store I do not recommend picking anything up from here for an order. In store it looked like they carried all of your normal products/items that you'd see in a sports store. Prices range from low to high. **Update. One of the managers- John was finally able to help us. He was pleasant, communicative, and apologized about the fiasco. We appreciate him and recognize his hard work to make things right after such a long time.

I had Jeff work on a few AK projects for me years ago. He did all the work to convert a Polytech…read moreHunter into a Galil (best conversion job I've ever seen and I have looked at tons of them). His welding and refinishing is flawless. He also did a custom Super Vepr for me that required welding up the back end of a stamped receiver and swapping out the rear trunnion. This is an amazing rifle and his work is clean and very impressive.

We purchased a gun from this dealer and less than two weeks later the optic went out on it. Spoke…read morewith the owner who advised if we drive up to Phoenix (from Tucson) he'd swap out the optic for us so he didn't have to deal with the RMA process. Drove up there and he instead said he'd mail it in for a warranty claim, which is not what we were told originally. We wouldn't have driven 4 hours round trip just to mail it. Overall bad customer experience.

Worst customer service ever youngster who think they are entitled. I pointed out a misunderstanding…read moreon their advertising and requirements then was shortly refused service cause I hurt their feelings. Don't support this business let them crumble and have someone else fill out the spot

Highly not recommend. This place will sale your items if it's high quality then tell you we were…read moresupposed to send a text before doing so. By law you have to notify parties 10 days prior. I've noticed with 2 of my high value items at different times no update or 10 day notice before item was sold or sent to a different store then they don't know which store. Never again!!! And it makes it worse cause I have the funds just literally got tied up with life and now I'm out of a diamond ring I've had for 9 years. NEVER AGAIN!!!!!

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

I love Arrow Security they have done a lot for me. When it came to me to get my certifications and…read morelicenses they help me. I would love to work for this company. They're great with their Staff members and other People that come to them from other companies. They're very courtesy and polite. If you're looking to get your unarm or your arm. Guard Card. This is the company to go with. They train you very well. I have my tactical. Licenses and certificates. Their training is top notch. I love arrow security. Thank you Arrow Security.

Very professional always always use this company recommend helpful guide in the right direction…read moreso highly recommend them we will keep coming back!

6/20/25 First visit to this business…read more Yelp asked for my review. I attended a training class hosted and Co-taught by Mike Sandidge, owner of Fenrir GW. Fenrir GW offers safety related courses in their training room. The class co-training partner was Nick Adam of Delta Defense LLC and course work is Sanctioned by USCCA. The Class 5/5 Protecting Houses of Worship. Attendees were Houses of Worship Security Managers and Security Teams. There was more than 40 people in attendance from across the Valley. Course Objective was to provide FBI Data and trends, actual incident details, actual responses and outcomes for the purpose of developing plans for making attendee Houses of Worship less vulnerable. Takeaway 5/5 The course accomplished its objective and sent attendees away with tools to bring back for improving their physical security and sharpen planning to respond to potential or actual threats. Unfortunately this is a topic more Houses of Worship are actively addressing due to Increases of incidents nation wide. Today 6/22/25 two more Houses of Worship were attacked in the US. I pray for the safety of all who attend Houses of Worship regardless of religion/faith that they may do so in peace, Amen. SYOY

I've taken several courses here now enjoy every one of them most of them hosted by Mike the owner …read more Have purchased several firearms and also had them serviced and upgraded through his shop .

bought a hunting rifle with the intent of going hunting and as it was listed the gun should have…read morebeen brand new but was not. among other things the sear notch was completely shot so the trigger cannot reset

Almost the worst service I've ever had. Took a new glock in For ceracote. I was very specific about…read moreone part. After waiting a week past the expected due date I went in and it was not painted correct. Iwas unhappy buttheysaid they would correct it. They said 2 more weeks. After over 3 weeks I went to check on it. It was done and the guy said it was ready 8 days after I dropped it off. That really pissed me off They had my email and phone but there customer service is so shitty they never contacted me . The first time could have been an oversight but the second time is a problem. Their only remedy was to say sorry. Yes they are a sorry excuse of a shop. I jad just bought a suppressor from them and need another suppressor and a barrel. Ill be taking my business elsewhere. The ceracote was great but as a disabled vet and retired Leo I will never spend another dime at chandler tatical and ill be letting everyone I know about this horrible experience. I doubt it will matter to them but ill do my best I'd do 1 star but the paint was great

I had several trigger jobs done by Chandler Tactical Firearms. All the work was completed quickly…read moreand professionally.