The class was well organized with breaks in a timely manner. The teacher had a few personal touches that kept the class moving throughout.

Very professional always always use this company recommend helpful guide in the right direction so highly recommend them we will keep coming back! read more

I love Arrow Security they have done a lot for me. When it came to me to get my certifications and licenses they help me. I would love to work for this company. They're great with their Staff members and other People that come to them from other companies. They're very courtesy and polite. If you're looking to get your unarm or your arm. Guard Card. This is the company to go with. They train you very well. I have my tactical. Licenses and certificates. Their training is top notch. I love arrow security. Thank you Arrow Security. read more

Terrific class, very informative and my instructor knows how to keep it interesting and fun.

A great class and an informative experience overall. Bill and Aaron were a hoot. They were both funny in their own way but always professional. I'm new to security and I thought this class really shared some valuable information that could save me in the future. I'm hoping to make it in on Wednesday to get prints and photos. Thanks again guys for having and showing integrity! read more

this class was very helpful. He walked us through the steps. He was a very, very excellent teacher. I will refer anyone to this guy. He is an awesome person. read more

Great class! Jay made it fun and interesting. Very nice person. Very knowledgeable. The other employees were also nice and helpful. I would highly recommend Arrow security. I never worked in the industry and I'm looking forward to a new career. Cannot wait to get started. Sincerely Daniel Marino read more

Amazing place to get your guard card , I would give this place a 11/10 if I could, they made the process of getting a guard card extremely easy. I don't remember the instructors name, Might be Aaron but dude kicks as* at his job and made the class an amazing experience when he could of just phoned it in and made the class simple and to the point but he genuinely did his best in keeping everyone engaged throughout the learning and watching video process. I'll be back to get my other certifications and Armed license after i get more experience. It took about 4 weeks exactly to get my license, made a new resume and applied the next day. Got multiple interviews and in the process of getting hired, thank you to everyone working at Arrow Security for making the process as smooth as possible read more

Aaron is a great instructor he makes the class fun and easy to understand. And they provide water too.

The class was long but the instructor and the people that attended made the class fun. The process was easy. Everything was well organized.

Small security company (well, it's a smallish office space) that does firearm sales and FFL transfers as a sideline, which makes sense - if you get a Guard Card from them, you may need a duty weapon too. Anyway, I used them to do an FFL transfer and they were super friendly and helpful. Transfer was quick and easy as they do the Federal forms online instead of those tedious paper copies, and their transfer fee is very reasonable (this is why I chose them in the first place). Definitely recommend and will do business with them in the future! read more

Scammers For many years I've valued them for not being like the rest and hoping on the money train band wagon as most all other's businesses out there. I purchased the armed course to renew my card in this fashion instead of the normal unarmed class I'd get. After nearly 15 years experience in this profession you would think companies want that and respect that way their company runs smoothly we remain satisfied; a win win I would think, anyhow. I go through and think I'm purchasing A self paced course that's what they said and I do not ever recall them stating that a person had thirty days to complete their course. Instead they revamp their website and add a end date to the course so you have to buy it again. I'm so tired of company's making conscious choices to milk us for more and more money while still paying us well below what a person needs to even survive let alone deserves. it's disheartening. If you buy from them don't have something happen especially during a pandemic and can't commit to the timeframes on their courses. you'll be forking out more money. This industry doesn't value people like they say they value the clients they're trying to keep happy while every employee gets gutter treatment. They don't care that the industry keeps a revolving door just like each of their businesses. Very sad. read more

best in the city they train you good and actually get you in tht military mental zone you'll walk out happy Aaron and bill here gna take care of u read more

Came in to get my application and verification form signed, as well as fingerprints, and photographs. I was instantly welcomed upon my arrival, Aaron was extremely helpful with the whole process. From the course to the photographs, and fingerprints, I would highly recommend going with Arrow Security! Don't hesitate 10/10 experience for me. read more

I have taken courses from this agency and found them to be comprehensive and informative. Their online courses are exceptionally well done. They complete finger prints and pictures for ID cards for $15 which is WAY below market price. Staff are knowledgeable and agency have retired LEOs working. Also an excellent choice of handguns to purchase and security paraphernalia available. read more

used them as an ffl due to other reviews I read, look no further seriously come here for ffl transfer, staff is nice and they got me in and out quick, same day as it was delivered to them no bs read more

I moved here from out of state with 20 years of security experience 15 of those years with Corporate security. I did the online course with Arrow so i can obtain my AZ Guard card. All was fine until i went in person for the photo & finger Print portion. The tall young man who helped me came off very annoyed which surprised me because I'm there as a customer. What i didn't understand is while i was filling out my information he came into the back room sat on the table across from me & unholstered his firearm then holstered it back! I asked about job openings & told him of my Experience in security. His answer was we Don't care . Not sure who we he was referring to since it was only us two in the room. I would like to thank Arrow Security staff for being unprofessional & glad i didn't apply. read more

I took the CCW class with Mark and I thought it was great! I would recommend it to anyone. Lots of people own guns and like them, but doesn't mean you'd be prepared or know what to do in a real situation. The simulation videos were very helpful with this! I have had all of my purchases come through this place and have had no issues yet. read more

I needed the services of an FFL in the Glendale area. I spoke with Bill and he walked me through my first FFL transfer. Everything was handled with professionalism and quality customer service. They called me the day the firearm arrived and their fee was extremely reasonable. They will be my first choice for any future transfers. Highly recommended. read more

This is always where I pick up any online purchases. Staff is always friendly, knowledgeable, and provide immediate service. I'm looking forward to coming to a class they offer. Bill has helped me many times, answered all my questions and provided a lot of info. read more

I belong to shooters world, yet I always come here. FFL fees can't be beat, the entire staff is friendly and very knowledgable with firearms. They get Product quick if its not on the walls. I have done so many FFL's everywhere, this is all I go to now. Great store, grat guys! Can't beat it! read more

The armed class was conducted very realistically and very valuable. Although the first day (classroom) can be boring, Bill makes this class as funny and exciting as he can. Although, the range is where he really shines! You will learn very useful and up to date information here. In addition this is one of the cheaper schools to go to for your training. Thanks Bill and we'll be seein ya every year! read more

The instructor is amazing! He keeps the classes funny and entertaining, they are 8 hours long and he does all he can to ensure we are intrigued. He's very interactive and always uses a story or example so that the information sticks. I'm about half way through the class and have had an amazing experience so far. :) read more

I have used arrow security over 15 times this year for FFL transfers. They have the best price I have found in all of Phoenix. They always call me and let me know my item was delivered the same day they receive it. I couldn't be happier with there service. Great place to do business with. I highly recommend. read more

Came all the way to Glendale from Tucson and took my unarmed and armed guard classes at Arrow. I've attended tactical schools and shooting academies all over the country in my years, and Bill is, bar none, the best educator I've ever encountered. His personality and teaching style make you feel like he's a close friend, even if you don't engage in personal conversation with him. The professionalism and high quality education disseminated at this company will stay with me throughout my career as a security professional, and I will go forward with high confidence in my knowledge of the law and my own abilities. As for the shop. they have great gear and a nice selection of rifles for unprecedented prices. The best in the state! If you're going to get a guard card, this is the place! read more

I am not a fan of guard card classes due to them being boring and tedious. I like Bill because he actually brought humor and rather important insights and laws of security and Police in general. If you want to to take a class you can either register online or call during opening hrs. I'd highly recommend this class to anyone in the valley. I can guarantee you that you won't be bored with Bill. read more

Took my renewal guard card 3 weeks ago , I was checking on the status with DPS ,the woman tells me we have an issue .I then ask her what the problem is ,she tells me Arrow Security didn't pay or send there working comp papers or some other forms and until they do the appropriate paperwork no guard card. I called Arrow Security and was told in a couple of days . I liked to know why would this happen? I ran a multi- million dollar per month was responsible for 300 paychecks each month ,people count on companies to have there act together ,they were quick to take everyone's money .Very disappointed . read more

I've been coming here for years for my firearm purchases / transfers. The best FFL around. Super professional, reasonably priced and overall great people to do business with. I highly recommend them. Easy 5 stars in my book. Thank You Arrow! read more

Arrow Security and specifically Arrow Arms is a great place to purchase firearms and also to use as an FFL when you order firearms online, like thought Gunbroker. I have used these guys for my purchases as and FFL and they are great! Reasonably priced and knowledgeable on everything firearm related! I highly recommend Arrow Arms and Arrow Security! Jeff C. read more

After looking around a good bit, myself and two others decided on Arrow Security for our concealed carry class. We all thought that the class was informative and quick paced. We found the "cop talk" ,as others describe it, insightful and at times humorous; such "talk" represented a small portion of the overall discussions. The legal review was a eye opener. The simulator was the highlight of the evening, giving you a almost there feeling. What a great training tool! I will be renting additional time on it at a later date. Yes the seats are your typical classroom plastic seat but if you have a sensitive butt bring a pillow--- Price was at the low end of the spectrum. Hope this helps read more

Picked up my firearm transfer from Don at Arrow Security today and extremely happy with the friendly customer service and price. Highly recommend Arrow Security for your firearm needs. read more

This place has a great training environment but I do not recommend getting your renewals done here. They make it seem like your info will be mailed out to the DPS office by the office its self, but in reality you mail it out yourself at your own expense. When renewing my card I was given false info on how the process was done. So not only did i have to pay 35 dollars extra for a class, I also had to pay 72 dollars for shipping and processing at my own expense. So if you want to sit in an uncomfortable chair for 8 hours and listen to an ex-cop talk about how combative he was while he was an officer of the law (Which probably led to his resignation) and watch a cliche 90's version of how to properly preform your duties, then this is the class for you. I personally recommend everybody to shop around and find a LEGIT company who will send out your card info for you instead of wasting your time. (BTW I know for a fact that Veterans Security will send out your info PROMPTLY and at the half the cost for the class itself.) I give this place a C. As I stated before, the training is perfect for someone who is new to the field, but if your getting your renewals done..BEWARE. PLEASE SHOP AROUND. read more

Hello, this is my second renewal here at Arrow Security. I've been a Guard since 1995. Back then the process and training was definitely a different situation to say the least. Having said that I actually learned some new things from going through Arrow Securitys' Class. Especially in the Incident/Report writing section. They taught a better more refined way of writing those Documents. The Instructors are knowledgeable and are receptive to any questions. I've had Mr Richard Jones for an Instructor both renewal Classes and have to say he is Top notch in the Field of Security. Thank you Arrow Security for the dedication and level of Professionalism you contribute to the Classes. read more

I took both the unarmed and armed courses with this company. I loved it. Bill, the armed instructor teaches you more than just the basic minimum requirements for the state. Great staff, great classes and for a bargain price. I was so happy with my training and with the people at the company I decided to apply and now am a current employee of arrow and I love it. read more

I've used them twice for FFL transfers. Smooth and great pricing. Well, one of the firearms that I purchased was stolen in a home break in recently. They were very prompt in finding the SN of the handgun when I was unable to locate the paperwork to provide to police. Thanks! read more

I recently went through both the unarmed and the armed classes here at Arrow Security and I must tell you I am happy I picked this school. my reason for saying so are as follows. The Unarmed Class was taught by an instructor named Ricky something, Jones I think. Whe he started talking I wondered if I was going to be able to understand him because he has a strong British Accent and I only speak English. To be honest I not only understood him and his way of explaining things I learned many aspects of security I didn't know. he is a man I would go back to back with anytime anywhere. Take my word for it if you sit through his class and pay attention you will be a better guard for it. This brings me to the Armed Class. I showed up a little early and I saw Bill who I think is the head of the school. he seemed a little distant and even reluctant to talk. I did not let it bother me much and i'm glad I didn't because before the class was completed and I saw and heard him in action in the classroom and on the range I was amazed at how little I knew about being a real security guard. I payed close attention to him and my feeling of his being distant and reluctant to talk went right out the window. I'm an old guy who has been through more classes than the law allows and never have I had an instructor who genuinely cares about his students, and definitely wants them to go into the field with more than enough tools to do the job and do it well because he knows one mistake can be life altering. He also is not someone who runs people through the class like a puppy mill. If you are having a problem with anything he will take the time to listen and work with you until you are up to speed. You will find that even after you have finished the class you will be welcome to attend any training in the classroom or on the range with little or no extra charge for his services. If you attend this class, pay attention, and put into practice what you have learned you will have attained a high level of confidence that you can take with you where ever you go to work. Thank you for a GREAT Experience. I will be back again. Thank you. read more

I have done business with these guys for the last few years. Mostly incoming transfers. NEVER an issue. Always great service. I've been buying and selling guns for 15 years and these guys are complete professionals. read more

I done a few FFL transfers here and they have gone smooth and flawless.Staff is always courteous and helpful I will continue to use them the transfer fee is 15.00 per item not too bad considering others are charging upwards of 25.00. read more