daughter purchased her first handgun there and it was a pleasant experience and a very good deal…read more my goto place when I need ammo in a pinch. Wish they were around when I got my guns. Will probably take advantage of their deals again though black friday is pretty crazy there, last time the line was very long

Used to stop by their old location when visiting family and was able to finally able to visit their…read morenew location and love it. Great place to check out for firearms because they are all out for display. No waiting to see someone to look at any firearms you are interested in. Just look for the brand/model and check them out. My suggestion would be to put a vertical sign on the tables so that people can easily find and go where they need to go. Definitely makes it easier for me to show family that are interested in getting firearms. Did not have any issues with family buying firearms at their previous location and look forward for them to purchasing at their new location. Prices appear to be either cheaper/equal/more than other locations. Look forward to future visits.

Great staff! Very knowledgeable and willing to answer any questions you have. If you're a novice…read moreand have questions, they have exceptional knowledge. This is my go to spot for anything firearms related.

This place has earned ALL of my business and I send all my loved ones here too. The service is…read moreabsolutely fantastic! They are always willing to explain and don't treat you like a moron if you don't know something. They explain everything in great detail. Then they have a great selection of all kinds of firearms as well as class 3 things too! The value is also there because they are a one stop shop for everything. The CCW classes are great and instructors are friendly as well. Can't recommend this place enough! Tactical Studio is cut above the rest in my opinion.

Visited Shooters World today and couldn't fault it. Cinnamon was an absolute gem--professional and…read morefriendly. Place was spotless, quiet enough to enjoy, and everyone polite. Will be back soon.

Shocked to see their obscenely overpriced ammo. Cabela's is much cheaper & has a better selection.read more

bought a hummingbird fish finder and the mount broke! I just have a little flat bottom Jon boat so…read morenothing to fast or ceazy! but I'll tell you all from walking in that front door the customer service I got from the genetalman at the front door to Mathew in the fishing department!. He had me go to returns and from there I think everyone's been there before where we don't get the nicest. Customer service representative.well I'm here to tell you you Brianna in customer service not only met my hope of expectations but them ten fold! And she s female version of a fox beautiful women and nice as all can be !!!Went back to get the unit for an exchange and dawn helped me back there and she was a sweetheart as well so I wanted to make sure they get the credit they deserve ! Thank you "Dave"

I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

I used Lone Wolf for a transfer. They were friendly and efficient! Some of their prices in the…read morestore seemed high but they have bills to pay.

I'd been looking for a specific pew pew for a while, and discovered I could get it here for the…read moreonline cost elsewhere. My boyfriend and I went it and found what we were looking for quickly and then they got started on the paperwork. Everything went smoothly and I left with my purchase and I even got a store brand t-shirt.

CASEY IS AMAZING!!!! Super patient…read more Customer service amazing. I hope someone from management is reading this. I came here with my elderly father who is a gun collector and retired military. He is getting old so we needed someone with patience. My father spent over $4000 on 3 firearms. The gentlemen who helped us 3 weeks ago. ( will not mention names ) was nothing like Casey We are business owners ourselves and understand one thing. It's never the place. It's always the people Thank you Casey!!! WE APPRECIATE YOU!!! Father and son customers. Will be back to see Casey again.

Subject: Concern Regarding Customer Service Experience at Tombstone Firearms - Metro Center…read moreLocation Dear Tombstone Firearms Management, Good evening. I am writing to bring to your attention an issue I experienced at your Tombstone Firearms store located near the old Metro Center, off the Black Canyon I-17 freeway and Dunlap Road. On December 15, 2025, at approximately 1:45 PM, I visited the store intending to purchase an H&K 9mm MP5, which I had previously seen at a very competitive price. Unfortunately, my visit was disappointing due to the lack of attention and professionalism from the staff on duty. Although the store was not busy at the time, I was initially ignored upon entering. I understand that one staff member was assisting another customer, which is completely reasonable, but there appeared to be only one person behind the counter. After waiting for some time, I sought assistance from another employee, who seemed visibly bothered and uninterested in helping. He provided little to no information about the firearm and gave the impression that he would rather not be there. After waiting roughly twenty minutes, I was finally shown the weapon, but the interaction lacked enthusiasm, courtesy, and professionalism. While I recognize that every business can have off days, I believe that all customers--regardless of the cost of their intended purchase--should receive respectful and attentive service. I wanted to share this feedback not out of frustration, but in the hope that it helps improve the customer experience for future visitors. Professionalism and common courtesy should be standard practice, especially in a store representing high-quality products and a respected brand. Thank you for your time and understanding. I would appreciate confirmation that this message has been received and that the matter will be reviewed.

What a nice family owned business. They offer not only guns, supplies and ammo but safety classes…read moreand FREE advice. They are able and willing to order anything you could want. I asked for a specific item, and the owner checked with 5 distributors to get the best price. Buy local and keep this place in business. It is worthy. Btw, I took one of their classes. Taught by a retired police officer. Great with safety and current laws. This is helpful bc no matter how much experience you have, laws change and it's important to keep up on them if you are a responsible gun owner. IMHO.

Family Owner! They are very nice people …read more They always try to help you find what you need .

Working with Josh and the website was easy and straight forward. Highly recommend!!!!read more

Easy to contact, order, and pay for the ammo I needed. Prices were very fair, and selection was…read morequite good. Turnaround time was great!

I love Arrow Security they have done a lot for me. When it came to me to get my certifications and…read morelicenses they help me. I would love to work for this company. They're great with their Staff members and other People that come to them from other companies. They're very courtesy and polite. If you're looking to get your unarm or your arm. Guard Card. This is the company to go with. They train you very well. I have my tactical. Licenses and certificates. Their training is top notch. I love arrow security. Thank you Arrow Security.

Very professional always always use this company recommend helpful guide in the right direction…read moreso highly recommend them we will keep coming back!

Placed an online order for an optic. Was accidentally sent a used optic, however Ryan in their…read moreCustomer Service Dept fixed the issue and was extremely apologetic for their mistake. Ryan called and offered me several options. In the end their customer service saved the day. If you are looking for ammo or firearm parts, True Shot is the place to get them from. Buy with confidence.

My husband asked for a switch blade and they sold us a folding knife. Wr didn't open the box u til…read morewe were outside and would we walked right back in within 2 minutes and we were not allow an immediate return.