I have to start off and say this place has AWESOME customer service! I've recently gotten in to paintball and I decided to get some gear from here and I had no clue where to look! So I stumbled across this place because my bank is down the street and I'm constantly passing by and contemplating whether I should go inside and buy some gear or go online. To be honest I thought I was going to look like a fool in there.... so one day I finally got enough courage to go inside and I was glad I did. As I walked in I was instantly greeted and asked if I had any questions and I had told the man I was looking for a vest and he quickly showed me where they had them and he answered my questions and helped me pick out the correct vest I was looking for. A couple of associates came over and we had conversations on paintball and I actually felt comfortable. The manger also helped me look through some pants and answered all of my questions and believe me I asked a ton! Overall my experience was phenomenal here and I will be returning again. I highly recommend coming here if want some great tactical gear! Easily 5 stars! read more

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This store is pretty busy most of the times I stop by, but usually the wait times aren't bad at all. The staff is very friendly and helpful. They are quick to hem items usually have the items I need in stock. read more

Awesome service wonderful family business to deal with! I showed up urgently needing a new tactical belt for local training and had a custom belt within 15 minutes! Thank you FX Tactical!! read more

I ordered two polo shirts with an agency embroidered logo, and was told it was approx a 1 week turnaround time. I placed five calls to FX over the next two months to determine the status of my order. Despite leaving VM's with a request to call me, I never once received a return call. In my final call, I explained I would cancel my order if I didn't hear from them by the end of the day. Not surprisingly, no phone call. I have only 60 days to dispute a charge if need be, and still had not received my shirts or an ETA on the order. I've canceled my order and disputed the credit card charge. Good thing you have a large corner of the uniform market because your customer service sucks. read more

Everything you need in one spot. I bought an item that wasn't the quality I expected and without question a week later they took my return and allowed me to get another item. Customer service! Thank you read more

These folks have helped me very well after all my visits , my vest took a little long but with covid everything was a long time. Good place to go for gear read more

Went to quite a few different stores to purchase a long range scope for my new rifle before discovering FX Tactical. Most places made me feel dumb or tried talking down to me because I'm not an expert long range shooter by any means. I found FX Tactical on Vortex Optics website and when they had the very hard to find scope I was looking for I jumped in the truck and headed there right away. Glad I did, I met with Mario and he took the time to answer all my questions then mounted my scope and made all the adjustments I needed. He then politely answered all the other questions I had and never once made me feel like he was talking down to me. I am so glad I found this place and will definitely be back for all my future purchases. Quite possibly the best customer service I have ever received. read more

FX Tactical - Outdoor Gear Near Me - Peoria, Arizona

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I find the staff to be very knowledgeable. They also have the resources to look up almost any information they need to. They can hem pants while you wait which is nice also. They stock many accessories in addition to uniforms. read more

Fx tactical is fantastic! They had me in and out of the store in no time. The store reps were friendy and professional!

It's a good store, with a huge selection and wide open spaces. The employees are always friendly and helpful. Pricing on some items is pretty steep, but not completely crazy. The store layout is pretty nice and allows you to browse and touch most of the stuff. read more

Recently I've been buying tactical outfit at the Peoria store. The 2 girls always tried to help me of what I need but the guy in particular always act like a brick. Today I bought a pant and after I told the lady while he was present about the size I'm looking. The two girls are trying to asses what I need but the guy behind them is shaking his head. I don't know if he is saying they don't have the size or something else but he seem pretty serious about it. So one of the girl went to the rack and look for the size I need and there it is. So I bought a pair of pants that day. read more

Very friendly and knowledgable staff. Great selection, competitive pricing and have had some great sales and clearance items. It's well organized and clean. I like the fact they carry basically the full like of 5.11 products along with Vertx, Propper and Condor. Great for comparison. The 5.11 and Condor seem to be just about the same pricing as online places. While you have to pay tax you don't have to pay shipping so it evens out. read more

My wife and I went to shoot at FX for a date night. (Trying something different!). Staff was helpful and patient while we selected different weapons. Inside the range it was clean and supervised. We enjoyed our time. read more

A lot of cool gear and some firearm accessories. Good prices and friendly staff that was helpful.

Outstanding place! The staff here are always helpful. This store has everything your looking for when's it comes to tactical gear and also has tons of multicam gear. The tailors here are great as well. read more

I bought a 42" tactical rifle bag thinking my gun would fit in it, gun didn't fit so I attempted to return it. Chris Herrold said he couldn't accept it because it had a spot of discoloration (was like this when I bought it the day before) the bag had all the tags and buckles and was in the same exact condition as when I'd bought it the day before. I left the store to get my phone, leaving the bag on the counter, when I returned 2 minutes later it was back on a shelf for sale. This place is an absolute joke and I will never shop here again. read more

Store itself is good. I have bought a lot of equipment from here. Great selection of accessories Uniform department can be good however be prepared to get your uniform a week after there promise date of completion read more

Good shop here with lots of equipment and uniform supplies for public safety. Tons of 5.11 gear here as well as other brands. Employees are helpful and will point you in the right direction. Overall a good uniform shop that we're lucky to have on this side of town. read more

Great customer service. Far better then most others. Good prices for 5.11, condor and other tactical gear for all needs. The staff is knowledgable and helpful. Two thumbs way up! read more

Shawn spent a lot of time helping my wife choose a comfortable and effective personal defense knife. He took the time to explain the benefits and potential uses of the various Ka-Bar and other knives that they had available. read more

I really really want to like this place, but it's becoming increasingly harder. Every time I go in they're always out of the things I need. Granted their customer service and staff are great, however they never have anything I need. I don't feel like anything im looking for is outrageous or rare. I came down from Prescott for a couple items (belt keepers basketweave, double cuff case basketweave, safariland mag pouch basketweave) and not one of them could be found. The time before that I came down for uniforms and only walked out with 2 shirts because they were out of my size and style. I've learned, and my advice is always call before you make a trip over there. read more

Finally a Great Place to purchase 5.11 Tactical Clothing! They have a great selection of Tactical Pants, Shirts, Shoes and other required garments for the people who require Tactical Clothing. Very well organized and they have a Pleasant Helpful Staff! read more

The best in the valley, bar none. Every time I go someplace else for convenience, I end up regretting it...

I recently had the pleasure to visit both the Peoria store and Tucson location. The Peoria store was very busy and were doing their best to help everyone. This a great store to find everything you would need to outfit a tactical unit. I met Jeff at the Tucson store and he was very helpful and knowledgable about their product lines. My group had to wait a day to buy a complete set of tactical shirts and pants for our entire group. The Tucson store did not have enough sets to complete our order. Here is where the magic happened. Jeff was now up at the Peoria location and he found the remaining times we needed at the Peoria store. He agreed to drive those items and meet me half way between Tucson and Peoria. Customer Service does not get better and we will definately be ordering more product from FX. Thanks Jeff. read more

Girls at the uniform shop need to find themselves a little more tact. I shouldn't have to walk in there and feel like I owe them something after dropping $400 read more

Ive been doing biz with this outfit for a couple of years now and i must say i enjoy going to this establishment to get what i need the customer service is a+ . went in today with a broken streamlight tlr1 hl and corey fixed it for me right on the spot no questions asked left happy and will continue doing biz with them and will send everyone i know to them . keep up the great work and God bless all of you !!! read more

I'm sorry FX Tactical but unfortunately I'm not going to be doing any business with you in the future. The "new" boots that took me nearly a month to receive after being told it would take a week to get them has pushed me to the limit. Then when I ordered them they arrived in a beat up box, they were both scuffed and had looked as if someone had tried them on and walked around in them. I was told that you tried to call me two times and e-mailed me last week and I had given you the wrong number and e-mail. Then you called the number while I was in the store and it worked perfectly. I called last week as well and was told they hadn't arrived. Makes me feel as if I was blatantly lied to. I support local businesses until they stop supporting me so best of luck in the future as I will take my business elsewhere from now on. Do not try and fix this issue because I've made up my mind and will not be back. You've lost your moral compass and telling me lies to cover your rear has taught me to learn my lesson the first time and not allow for me to be lied to a second time. read more

Great customer service, good prices on accessories, ok prices on uniforms. I bought some belt accessories here and compared the same type to other stores and FX Tactical had the cheapest prices. The staff were very helpful and knowledgeable and helped me pick the perfect items. The uniforms are kind of pricey. read more

I have been a regular customer at this store since day one. I purchased several new uniforms the other day, had them tailored at this location, and about a week later I picked them up. I wore the pants only one time at work, and the thread came lose, and started dragging out of the bottom of my pants. It was a very large amount of thread, and the bottom of my pants looked like someone folded, and stapled them together, and they were about an inch short. I usually get my uniforms done at a different location, but i decided to give this place a try (NEVER AGAIN). When I tried returning the pants they refused to do so. The Female manager told me cause they were worn, and washed (which they were not) I could not exchange them. There were minor belt mark from wearing them one time, but have not been washed. Why would I wash new pants. They told me they could redo the Bottom of my pants, but that's not the point. I should have to be coming back and patching up brand new pants, and wasting my time. I asked to get a new pair of pants in exchange, so I can take them to another alteration store to get them done, but they refused to exchange the pants. The main manager eventually offered to fix the problem, but I didn't want to deal with them anymore, took my loss, and left. I purchased several uniforms, and it's not like I had an issue with all of them. I just wanted new pants. I spent a lot of money at this store, and It has always been convenient for me to come to this store because it's located down the street from my house, but I'm gonna have to start going back to John's or Ace. It's a matter of principle, and I will not return to this store. read more

Used to love this store. We went here for all of my boyfriends uniform and boot needs. We bought a very expensive bullet proof vest from here and when we took the carrier in to be warrantied out we were told it would take 6-8 weeks which we expected. It has now been almost 6 months and have not heard anything. We have called multiple times only to be left on hold. And when I finally went in yesterday I was greeted by a rude lady by the name of Tauni who did not seem to want to help us at all. She told us her "vest guy" would call and find out about the vest and call us back later that day. We still know nothing about his carrier. Will not be purchasing from here again. read more

Huge store/selection, supremely organized n very helpful staff; think his name was Jeremy. Easily the best tac/uniform store in the valley!

Spacious store. Very clean and well displayed. Motivated staff. Law enforcement clients everywhere. Good experience and recommend highly.

Outstanding selection of gear in stock, best I have ever seen. Good pricing and good customer service.

I went in to this store today in search of work pants. All of the staff was very helpful and friendly. The gentleman helping with boots had great product knowledge as well. I am glad to have found a 5.11 dealer in town that has sizes for tall people, and I will return again soon! read more