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    Tyr Tactical

    5.0 (1 review)
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    6 years ago

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    Arizona Hiking Shack

    Arizona Hiking Shack

    4.3
    (144 reviews)
    15.4 mi
    $$

    This place is located on the NE corner of 32nd St and Thomas Rd…read more My son was looking for hiking gear for snow in Colorado. We went to REI and they did not have the gear so they sent us here. They do have equipment for rentals but a limited supply so call ahead to ask. They also recommended he try in Colorado where he was going for rentals which worked out. People were very helpful.

    I rented backpacking gear here for a Havasupai trip after calling ahead because I hadn't backpacked…read morein years and wanted guidance on what equipment I needed. When I arrived to pick up my reservation, none of the gear had been prepared. I spent over an hour in the store while employees searched for equipment, including the cookset I had reserved. I was eventually given a Jetboil stove and separate cookset, but no one explained any compatibility limitations and the only instruction was provided after I specifically asked. On the trip, while boiling water for dinner, the stove caught fire and we extinguished it immediately. When I returned the gear and explained what happened, I was told I would be charged for the damaged equipment. The most disappointing part of the experience was the interaction with the owner. Rather than discussing what happened professionally, he told me he couldn't believe someone could be "so stupid" and that the employees were all laughing at me in back for not knowing that I could only use one of the two pots they rented me with the stove and said I should have Googled it before renting it (not that the brand or model was listed on their website). Mistakes happen. Had this been limited to a reservation mix-up or equipment issue, I probably would not be writing this review. What turned me away permanently was the way the situation was handled afterward. As a final note, the store called me three days after I returned the equipment because it had not been checked back into their inventory system and they wanted to confirm I had actually returned it, so their inventory management issues didn't seem like a one off.

    Photos
    Salt River.
    Salt River.
    Tents and sleeping bags.
    Tents and sleeping bags.
    Mountaineering classes

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    Mountaineering classes

    Tyr Tactical - outdoorgear - Updated August 2026

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