I have always been a huge fan of the Play it Again Sports franchise. I love the fact that there is…read morea mix of used and new items. Play it Again Sports is usually my first spot to check no matter the state I am in. Their stores are eco and pocketbook friendly. I was excited to come to this store. They just didn't live up to what I expect from Play it Again Sports. Prices did not seem as competitive as other locations. For what I was looking for, there were only new items. That happens from time to time. I understand. I was then hoping to maybe find something else. That hope was quickly throttled. We couldn't look at the middle to back of the store. The front of the store was super crowded with exercise equipment. All it took was a few customers in the stor to make it hard to maneuver. We finally gave up trying to get any further back and left. There were two employees that could be seen in the store. Neither employee interacted with us.

Overpriced used items in poor condition and disrespectful customer service... wish I would have…read moreread some of the reviews prior to going, disrespectful customer service seems to be a recurring theme, and he straight up lied to me about what I'm able and not able to return...

I went in Friday morning to buy a new backpack for my son to go hiking with his Boy Scout troop. At…read morecheckout the cashier asked if I had a coupon, which I did not. I got home, checked my e-mail, and there was a coupon for $10 off... The e-mail was stamped 9:38 AM, my receipt was stamped 10:06 AM. So Saturday morning I went back to Big 5 with my receipt, coupon and an attitude that I was going to have to argue to get my discount. There was no argument. They refunded the difference without any question or problem. Big 5 has a great selection, and their sale prices are usually very good. Now add great customer service.

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

I take my bike here for everything, and I've always had a great experience. The staff is friendly,…read morepolite, and always willing to help, including loading and unloading your bike from your car. They also check your entire bike to make sure it's in safe riding condition, and they do it at no additional cost. I've had a couple of tires replaced, my brakes fixed, and my chain worked on, all for a very reasonable price. Great service, honest pricing, and friendly staff. I would definitely recommend this place to anyone looking for a reliable bike shop!

Great! Really helpful and knowledgeable. Highly recommend for recreational biker like me.read more

10/10 recommend SUP rentals here. Reservations online were very easy. The staff were very friendly…read more We had Daniel help us get onto our SUP and he was great! Great views also!

Did a quick 2 hour rental this morning, great staff and very convenient. We rented a tandem kayak…read morebut it seems like the Standup Paddle Boards were quite popular. We booked ahead of time, and my only suggestion was to book 1/2 hour ahead of when you expect as the road going up to the lake had a few trucks towing boats so we were about 10 minutes late. We did not rent a dry bag, as we did not feel we needed it, also the kayak had a little hatch to stow a phone to key things dry.

After sharing my concerns, the owner personally reached out and left me a voicemail asking if I…read morewould be willing to discuss my experience. We had a great conversation, and I was genuinely impressed by how he handled the situation. He listened to everything I had to say, validated my experience, and assured me that the issues would be addressed. It's clear that he truly cares about his customers and the reputation of his business. Because of the way he responded, I'll definitely be returning. Great customer service starts at the top, and he proved that.

We went paddle boarding, the staff was so friendly and it was such an easy process. The prices were…read moreincredibly reasonable, they take walk ins, the quality of the equipment was great. Would definitely rent from them again!

My bike looked irreplaceable and the other places I went to quotes me 100's of dollars to fix it. I…read morewas hopeless and angry until my close friend told me about Archers. Well I gave it a shot and luckily Archer's bike fixed my bike for $57!!! I will never forget this place and will always come back whenever I need bike repairs. Again thank you so much the team at Archers for being affordable and doing amazing quality work. You guys are truly underestimated in the valley.

Worst customer service ever when in there to ask a simple question about a bike gentleman had the…read moreworst attitude looked at us like we were speaking another language I would never go there again

Insanely great ebike store!!!! Cannot say enough good things about them. The quality of the…read morerepairs, customer service and prices are better than anywhere else. Max is the best!!

Very knowledgeable, informative, and willing to listen to your needs for repairs. Super nice and…read morehelped me load my bike. Ive been to other Bike Shops, this one is the Best!

What a fantastic day we had. Ben was a very cool and skilled guide with great stories about the…read moreriver and the canyon as well as his own adventures during high waters. The upper salt river has breathtaking views and it is a reminder of the diverse beauty that is AZ. At lunch we had the bonus of a visit from a momma bear who was fortunately on the other side of the river from us. She lingered and then lumbered up the hill and back to her cubs. Awesome. We will do it again when we have another year of good snows like we did this year. Next time, we will skip the stop for lunch and take the fast track.

We had a great 1/2 day rafting trip. Mike was a great guide. My husband and I had one rafting trip…read moreunder our belts, and for the couple we were with, this was their first. He did a great job putting us all at ease, while teaching us some very important skills....which were important to know! My husband did end up in the water, and remembered Mike's instructions. Within seconds (that felt much longer!) Mike was quick to pull him back onto the raft. All that said...we'd do it again!

We rented a trailer camper and a truck to tow it for about 10 days and COULD NOT BE HAPPIER with…read morethe service that Brandon and boys toys rentals gave us! Literally every encounter, chat, and question was straightforward and answered. Prices were the BEST that we found, and pickup location was great as well! There were no crazy added or hidden fees, and the whole process was so simple and easy! They went above and beyond when we arrived - truck already hitched, fridge cooled, and they even let us borrow extra lawn chairs, bike locks, and tarp for our trip! Next time we're taking another trip out west, Brandon and this team will be the first on our call list :) Thank you guys so much! Keep on with all the hard work and great service you guys give!!! - Josie, Lee, Evans

they post one price not only on their website but also on outdoorsy and then if you call them they…read moregive a inflated price because of country Thunder. they say on outdorsey they are festival friendly and in our definition of experience that means what would have costed $610 now turns into a $1200 rental cost. Don't waste your time because the transparency isn't until the time of actually talking to someone

Loved my experience at Turners. I've been looking for a new gun for myself and for my wife. Tony…read morehelped me out and I left very satisfied. He's super knowledgeable and keeps it real with you. I purchased one for myself and will be back with my wife for her to pick out hers. The prices is one the of best around and customer service is amazing. I will 100% be back for Tony's service I chose Turners over any other outdoors store in town.

First time going here, many options. Sadly for me, bought a…read more$400 sig sight with a shitty "on" button, went back the next day and they don't accept refunds or exchanges on electronics. Understandable, but BS, to purchase a new sight and its already shitty. Hope everyone else has/had better luck here.