What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

This place use to be the best spot for needohs, now they only have off brand cheap crap that they…read moresell at scalper prices. You know the really cheap squishy foam butter sticks you can buy on Temu? Yea they are selling them for $10 each at scheels. It's really sad scheels went from being the best place to buy toys, to being just as dirty as the people selling fake products in the rest of the mall or on eBay and Facebook .. Oh yea and the dumplings they carry... also fake. Even Walmart carries the real RMS dumplings and sells them for half the price of these knock off $10 dumplings ... disappointed in you scheels... shame, shame, shame ! You may think that was a good idea at first; selling fake squishes and cheap dumplings at an insane price to unsuspecting moms and kids but when they realize they were duped by you. Thousands of people are going to loose trust in your brand. Hope it was worth it scheels.

Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

Sold me the wrong product and is refusing to provide me the correct one or refund my money…read more Thieves!!! Don't shop here!

I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

bought a hummingbird fish finder and the mount broke! I just have a little flat bottom Jon boat so…read morenothing to fast or ceazy! but I'll tell you all from walking in that front door the customer service I got from the genetalman at the front door to Mathew in the fishing department!. He had me go to returns and from there I think everyone's been there before where we don't get the nicest. Customer service representative.well I'm here to tell you you Brianna in customer service not only met my hope of expectations but them ten fold! And she s female version of a fox beautiful women and nice as all can be !!!Went back to get the unit for an exchange and dawn helped me back there and she was a sweetheart as well so I wanted to make sure they get the credit they deserve ! Thank you "Dave"

Hands down Best tackle shop in the USA. Super helpful staff, lots of rare and hard to find tackle…read moreand great deals. Ordering online is always a breeze and staff is always available to answer any questions. Only negative is they are in AZ and not near me.

This shop has one of the most impressive selections of baits, rods, and gear--especially if you're…read moreinto high-end brands like Megabass. Their inventory is packed with cool, hard-to-find items. That said, their shipping speed leaves a lot to be desired, and the accuracy of their stock listings isn't always reliable. I placed an order for an in-stock item, only to find out later (with no email notification) that it wasn't actually available. Instead of offering an exchange or even reaching out, they simply issued a refund without any communication. Impressive shop, bad service.

Just moved into town don't know a lot of people and I needed some questions answered about a couple…read moreweapons I inherited and needed a part for a rifle and they had the part. It was a simple phone call Patrick answered and we hit it off immediately. Great owner great person and a true patriot. And whatever idiot rated 1 star and made his absurd statement let me tell you this Israel is one of our greatest allies if not our greatest. 23 year Army Special ops guy here and I have worked with the Israel special forces simply said they are a force to be reckoned with and glad they are on our side. God bless America and I to stand with Israel.

Great owner, cool little shop operated of of the garage. Small selection, but he has nice weapons…read morefor sale.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.

I've been here several times for different things. I've…read moregotten things from attire, to kayaking gear, to a bike for my girl's son for Christmas. The service is almost always good and the guy that built the bike when I bought it was really cool, helpful, and informative. I can't say the prices are always great, but what place has that? I will say they always have deals and good sales and so the pricing is pretty good. They have a large selection and the place is really big so there's usually many of each item in stock. I would recommend them for, at least, an option when you're shopping for sporting goods.

I can't figure why no dicks sporting goods show up on Yelp…read more Staff weren't helpful nor personable. Sale teams are in the front left and water bottles are in the very front a different layout than the rest of Dicks in the valley for sure.

Zero Stars If I Could - Blatant Profiling and Discrimination!…read more I am absolutely disgusted by how this store treats its customers. My husband went to this location yesterday (May 28, 2026) just to buy bird seeds and bird cages. Instead of being treated like a valued customer, he was immediately targeted and followed around the entire store by a security guard who watched his every move as if he were trying to steal. The security guard even approached him and asked if he needed help--clearly using it as an excuse to monitor and intimidate him. My husband told him, "No, I'm fine," but the harassment didn't stop there. The guard actually followed him all the way to the register, as if he needed to be escorted out of the building. My husband left the store feeling incredibly uncomfortable. In our opinion, this was a blatant case of racial profiling because he is Latino. It is shameful that this company allows its security staff to discriminate against and harass people. We have spent a lot of money at this store over the years, but we will **never** step foot in here again. We are taking our business to Ace, where people are actually treated with respect. Avoid this store at all costs if your black or Latino unless you want to be profiled. Shame on management for allowing this behavior.

Weak customer service.. Staff was rude & unhelpful…read more Women's bathroom was disgusting! Trash overflowing & stalls dirtier than a truck stop gas station!