Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the counter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement. read more

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Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and Intimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones. read more

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Walked in with a flat tire, got sold a tube? Sell me a service too. I need to go home it's 102 degrees outside. Walked back to my job just to find out it's not the right size. Walked back again just to be told "we don't do refunds on tubes and that it's the same size I've been doing this for 23 years, I can show you I can put it on myself." Should have said that the first time I walked in with a flat tire. Thanks for my money back and doing the refund. Dude needs an attitude check on customer service. read more

Over priced! Who is gonna pay 120 to look at a scooter that cost me $180. They were rude and annoyed with every question I would ask .. found better cheaper shop in chandler read more

Great service, took care of electric scooter tire change quickly while waiting. Thank you for everything

Wow. I mean wow! These folks were friendly, knew their product and ours which is tough. We have a Terratrike Rambler and many local bike shops look at it as if it were from Mars. They were nice enough to do the quick job without even taking our trike out of the car! They said it would be much easier all around. They even said that we should wait inside the shop in the air conditioning. They were very, VERY helpful! I would recommend Anthony and Tony to anyone! Just WOW! read more

Very knowledgeable and courteous! Could not ask for better people to do business with. I will be taking all of my bike work there. iIIII read more

Beware! Commission driven staff. Anyone not looking for a 10k bicycle..don't bother! When you enter the shop and the first person you see is clearly busy/preoccupied with whatever he was working on... bad start. But wait, it gets worse... The guy finally breaks away and spends less than 60 seconds explaining what they currently have in stock, then excuses himself and does not return?!? Clearly he was only interested in a big $$$ticket sale $5-10k Or, maybe he should be in a different profession... like gathering shopping carts in a parking lot. This place is a bust! Go anywhere else! Fyi- I was the only customer in the store! read more

I bought a RadRover 6 Plus e-bike for Christmas. It needed some adjustments to make it more comfortable, so I took it to Archer's Bikes in Mesa AZ. Brett helped figure out what I needed, & after several attempts at loosening a screw, into the back it went for extensive work. Needless to say, my simple adjustments are taking several day, several parts, & several bad words (but not by Brett). He was a real champ in diagnosing what problem(s) needed fixing, created a work order, & hopefully, will call in a few days with happy news that my bike is ready to ride. THANKS Archer Bikes, & especially Brett, who is taking care of business! read more

Archer's Bikes - Bike Repair/Maintenance Near Me - Mesa, Arizona

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Great customer service at this bike shop!! Bought my new E bike there, and they were so helpful. read more

Great folks here! Took care of my e-scooter with a brand new tire that won't ever go flat. Thanks!!

Great service. Very knowledgeable service team. Appreciate that they will service bikes they did not sell.

My daughter got her bike stolen. We went to Archer's to look for a nice used bike. They gave us a really incredible deal. (Like half off!!) I think they took pity on us. And it made my daughters day. She was so excited to get a bike (that we could afford) after she was so upset about her bike being stolen off of our front porch. They made me a hero for my daughter. And her smile has never been so bright than it was today. What we like about Archer's is that they get good quality bikes and refurbish them to resell. We usually buy our bikes from them because we know they are a good value. Pro tip: pay a little extra, about $25-50 a tire, depending on the type of service, to have them secure the tubes or tires in such a way that they don't go flat so quickly. (for some reason in our neighborhood our kids get flat tires within a day or two, but when we pay to get our tires outfitted by Archer's, they stay inflated.) Anyway it was Brett who helped us out today. He's a very nice sales person and BikeSmith. read more

Archer's Bikes - My girl with her brand new bike. (Well, new to her!) - Bike Repair/Maintenance Near Me - Mesa, Arizona

What a great group of people! Everyone was knowledgeable and very helpful. The energy in this place is great! Huge selection of bikes! We live in Prescott and drove there because of the customer service over the phone and they were more than happy to hold some new, right off the truck bikes for us that are a hot commodity right now. Thank you to everyone there! read more

Archer's Bikes - Bike Repair/Maintenance Near Me - Mesa, Arizona

I bought a e-bike on Facebook marketplace & realized later the back tire was warped. My husband took it in to Archer's & they replaced the tire & gave it a tuneup. It took about two weeks to get it back because they are busy, but It's running like new now. Archer's is one of the only places we found that services e-bikes. I highly recommend them. read more

Great place, good knowledgeable people from the ladies up front to the mechanics in the back. They done work on my Schwinn without trying to sell me something I don't want i.e. a new bike read more

Archer's Bikes - Schwinn rebuild - Bike Repair/Maintenance Near Me - Mesa, Arizona

I bought an E bike for my wife. Did not come assembled. They were able to put it together really fast (took 24hrs literally). Came back they showed me how to use it. They also put together several of the accessories that came with the bike on as well. Once we were finished they helped me load it into my car. Awesome friendly and knowledgeable staff. Won't go anywhere else from now on. read more

Please beware! Make sure you love the bike you purchase. No returns or exchanges! We purchased 2 e-bikes which we test drove in front of business. After riding my bike around our home I didn't feel it was the right fit for me. I tried to return my bike 2 weeks after purchasing and was told there are no returns. I asked about a possible exchange for another e-bike but that was also refused. Make sure you are 100% happy with your choice.! read more

These guys were great at helping me pick out my bike. They listened to what my needs were and made a great recommendation for a Cannondale. They even told me over the phone that it wasn't put together yet, but by the time I got to the store a few hours later it was assembled and ready to test drive. They were patient while I looked at other options and asked lots of questions, then when I decided on their original recommendation, got it ready to go with the accessories I picked out. They include the initial tune-up which is really nice. I had been frequenting a different store closer to home before this, but I will be making the drive to Archer's from now on. read more

Archer's Bikes - Just a small section of the bike stock. So much to choose from and professional help! - Bike Repair/Maintenance Near Me - Mesa, Arizona

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I would like to recognize Archers for a great deed. A local rider, transplanted from NJ seveal years ago, passed away while riding his bike. We were looking to provide a wreath to honor him and what he meant to us. Archers provided us ( at no charge) a wheel that we took to a local florist to decorate for the viewing. No hesitation. Just - what can we do to help you? That is a shop that recognizes the importance or community. Thanks again from Rich's friends in New Jersey read more

I bought my son a bike for his birthday. The staff were knowledgeable, kind and attentive. They answered any questions we had and I was able to get him a bike that will last him several years. read more

Went to check out the trikes. Scott was amazing. He helped me pick out the trike that was right for me and was super friendly. I highly recommend this bike shop. read more

These guys are great - they've done warranty work on my Himiway Zebra eBike twice and they're honest, competent, and diligent in tracking down warranty parts from the eBike manufacturer. I found the guys working there to be knowledgeable about eBikes and mtn bikes in general, and they do what they can to save me $ (like when I asked if I needed to replace the brake pads on my eBike, and they could have said "sure" and charged me for it, but instead told me I probably had another 6 months of use on the existing pads). Highly recommend these guys. read more

Thanks Archer's Bikes. We had a great experience here tonight and walked away with two new bikes. Super friendly guys working here which was an absolute breath of fresh air after some of our recent bike shopping experiences. Thanks guys! I highly recommend this place. read more

We went to try out two e-bikes with the possibility of spending close to $6000. From the time we walked in we were put off by the lack of customer service and rudeness. After we demoed a couple of bikes, all the salesman did was to trash the bike we demoed (Yamaha Moro) trying to sell us more expansive bikes. Archer will never have our business and I hope RAD cancels them as a demo location. read more

I was very pleased with Archer's Bikes. I found the shop to be convenient, knowledgeable, and affordable.

I called them at the end of the day needing an emergency tube change for an odd sized tire for an ebike and they took the job, did it quickly right then, and at a great price and with a friendly attitude. Thank you Archer's! read more

Great local shop with awesome workers. I had the pleasure of being helped by Zach, who was so incredibly patient and helpful in my decision making. I let Zach know I had very little biking experience and wanted to get something to start training for races. He showed me multiple options and let me try out the used bikes I was looking at, which was crucial to my decision making. I was able to find a bike that fit my needs, skills, and size without much trouble. He was also again, very patient and kind as I went through practice rides (with my low skill level) and mulled over the choices. Additionally, he was a great resource for determining what other accessories or equipment I would need without being pushy or trying to upsell me. Zach also took the time to show me in depth how I could fix a flat tire on the fly. In the end I bought a bike, helmet, and starter kit with flat fixing gear. I'm very happy with my experience at this shop and appreciate the time spent to help customers. read more

Archer's Bikes - My new (to me) bike once I got it back home. - Bike Repair/Maintenance Near Me - Mesa, Arizona

I've had me e-bike for over 2 yrs 2800+mi. Started riding rough, took it the the Gilbert location. They told me what it could be with an estimate, the work needed did not include all the "could be". The bike rides like new! Big thumbs up!!! Great service and repair. read more

I bought a Schwinn and rode the bike and found that the bike wasn't the best fit. Bike shops don't do exchanges...it is clear in their receipt/conditions of sale. I emailed Randy and asked if there was some consideration - the bike was not great for someone that had a back issue and Randy bent over backwards and showed much more flexibility than my back could allow for the original bike --They fit me into a bike that worked for me. That is world class customer service Thanks guys for setting an example of how businesses rise to the top! Gary Pennacchio -very satisfied customer read more

I bought a rather expensive Full suspension E Mountain Bike a few years back and it was in need of some repair so I could ride in a little bike rally in Gold Canyon. I showed up and said was it possible to get my tires redone (new silicon in tubeless tires) and new hydraulic fluid bled for my brakes, right now. They glady agreed. I was not expecting this, but I asked anyway. What an incredible experience similar to the one I had when I first bought the bike. They have the largest E bike selection in the valley and the customer service first rate. You will not be dissappointed with selection of product and first rate service. I would glad given them a dozen stars if that was possible. read more

Went to Archer's to have the gears fixed on my mountain bike. There was a Yelp coupon that gave me 50% off of the service so the cost was only $20. The bike was repaired in one day and shifts perfectly now. Couldn't be happier with the service and quality of repair work. read more

I bought a new Haro downtown for my sons Christmas present. Within two days the handlebars, back axle and brakes were loose. Brought it back and supposedly tech tightened every to spec. with in days the brakes and pad were loose as well as a flat tire that had tubes that were supposed to have slime in them. Guess not. when came in to talk to Anthony about the issue he agreed their was no slime and gave me a tube and then proceeded to argue about the time frame of owning the bike and loosening of components as normal wear. I do not recommend spending good money here, not worth the problems. Revised: I received a call from Brad that afternoon letting me know he had already looked into the issue. HE LISTENED...all I was really looking for in the first place. Professional, polite, and to the point. It really restored my faith in this business. Thanks for the call. read more

I live in west valley, about 40 miles away from Archer's Bike shop. I had some business to take care of in Mesa. Finished early. I wanted to check out ebike so I google and found this place. I did not expect to buy any ebike because I did not even bring my bike rack installed suv. Soon I walked in this shop, Anthony was very friendly and showed me yamaha ebike. Looks great so I test ride it. Omg, loved it so much. So I asked him how much it cost? Said $5500 a ebike. Wow, more than what I expected. I came back home and thought about if it's worth buy expensive ebike. I had a strong trust and believed if any problem with the bike, Anthony will take care of it in future. Next day, drove back at this shop and purchased TWO yamaha ebike. All because of friendly and honest customer service. If any future bike needs, I will be back. Thank you Anthony. read more

Archer's Bikes - Bike Repair/Maintenance Near Me - Mesa, Arizona

We loved shopping at Archers bikes. we bought two e-bikes and a bike rack. the staff listened to what we wanted, she did not go over our price and we LOVE riding our bikes!! thanks Archers for your great help read more

Went in looking for a comfortable bike to ride with my kids and dogs here in Mesa. After looking around the store for a bit (they were VERY busy) we were eventually help by an employee named Philip. He was very personable and extremely knowledgeable about the bikes. I test road three different bikes and settled on a matt black, three speed Del Sol Cruiser. He was happy to adjust the bike to my preferences and away we went. Great experience, we will be back. read more

Archer's Bikes - New bike, thanks guys. - Bike Repair/Maintenance Near Me - Mesa, Arizona

I took a red Scooter to changed both tires and it's like they make there own decision about customers needs I ask for both tires replaced and they said the back one didn't need it so they leave it alone but then they burn the wires that I had put in there how can you pop fuses when the back tires wasn't touch I'm confuse I also ask to add pieces to the scooter and prices was suppose to already be included they where trying to get another 80$ of me fuck this place never again this place is the same or worst than Tempe scooter but ripped offs read more

I took my Rad City Step-Through e-bike for repair. I was told both the controller and motor were bad and needed replaced. Curious why both would go bad at same time, I was told when one goes bad it can affect the other. I searched and found a Rad approved shop in Tempe. It turned out to be only the controller. It now works fine. If I had believed Archer's, I would have seen more than $300 in extra costs. read more

Very nice family business. No nickel and dimming, straight up owner, honest and a pleasure to do business with

Gilbert location-Horrible. Showed up at opening time on a Tuesday. Brought my son's 16in bike in with both tires flat. Was told the front tire would need new tubing. And the back one probably just needed air. And he suggested I replace the tubing because of the front tire, that both tires should get replaced. I said okay. Was given a clipboard. Asked to fill out the top portion. With name, number and email, so he could send me pics to follow his progress. Which I thought was pretty cool. I asked when he thought he would be done and he told me that he needed some time because he had a couple of customers before me. I said that was fine. I just wanted to make sure that it was going to be then after 2 o'clock since I had to get kids from school. I asked how late they were open and he told me six so I said as long as I come back before six would the bike be ready by then And he said that it would. I called at 3:20 and was told that he had just put the bike on the rack and that he had not started it. He also told me that he had 10 to 15 customers before me and he was doing me a favor by taking my bike in. I completely understood and even told him that I appreciated him taking my bike this morning. I was just asking for a status update and asked him for a quote on what he thought it would cost since he didn't mention the cost when I drop the bike off. He then said That it would be about $50 before tax for the tire replacement and both tubing for both tires. And no including cost of his labor. I was shocked and told him that I would rather just buy a new bike Since the bike was only $78. He got angry with me and told me to come and get my piece of sh*** When I showed up to collect the bike, he yelled at my husband to get out of his building and not to return. The bike was completely destroyed when he put it back together. But he did fill both tires? Which ruins the tread, so I tossed the bike and replaced for my so . Definitely wouldn't use this place again read more