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    Global Bikes

    4.2 (76 reviews)
    ModerateBike Rentals, Bikes
    Open 10:00 am - 7:00 pm

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    Reviews With Photos

    On the Coyote trail in Gold Canyon.
    Mike B.

    A big thanks to the store manager, Scott!The Service Manager from the store I purchased my bike from said I could not alter the modes in my Bosch Purion controller. Scott made the change for mine twice in order to get the settings that best suits my riding needs. I highly recommend this branch of Global Bikes.

    John C.

    This location is smaller than the one on Ray Rd so just be aware if you want a larger inventory of everything (bikes and accessories) you might look to a different shop. I had initially began my search for a bike with Global and specifically this location, and was greeted by a sales guy who seemed nice enough. He offered me a Specialized Sirrus and said it was the perfect bike for what I needed to do. There really wasn't much engagement on the quality of the bike or if it would really match my style and needs. After doing a bit more research the Medium sized frame that I was told was the fit for me what a size too small. I would say that if you know what you want and go in prepared to ask for that then its a fine shop.

    Trek fx sport 6

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    6 months ago

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    1 year ago

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    Alan L.

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    2 years ago

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    2 years ago

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    9 months ago

    Good product knowledge and service sales and service very helpful I will definitely purchase all my needs from Global bikes

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    2 years ago

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    Alan L.

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    2 years ago

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    2 years ago

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    Alan L.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Ben has helped me so much and he makes me wanna come back every time with his Skibidy smile and help me every time ykyk

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    6 years ago

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    4 years ago

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    4 years ago

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    Alan L.

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    3 years ago

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    Alan L.

    Thanks for the review Daniel, not true but feedback is feedback....

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    6 years ago

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    12 years ago

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    6 years ago

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    4 years ago

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    Alan L.

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    6 years ago

    Wonderful service! Super friendly and quick. So glad I someone gave me the recommendation. Will continue to go!

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    6 years ago

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    6 years ago

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    Alan L.

    Masks, really?

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    7 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Global Bikes

    Review Highlights - Global Bikes

    I brought my bike into Global and Chris took care of the situation quickly with no charge for a quick fix.

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    Landis Cyclery - Salsa Timberjack 29er XT, converted to SS by the friendly staff at Landis.

    Landis Cyclery

    4.0(81 reviews)
    5.9 mi
    $$

    We live 40 minutes away in Queen Creek but this is our "go to" bike shop. A few weeks ago, we…read morebought two Specialized Creo e-assist bikes. They arrived and were built for us within a week. James and Keith worked with us to dial in the bikes. My bike had a slight tick and squeal once we rode them at home. Keith was great at adjusting it today and test rode it twice to make sure everything is working properly. Everyone is friendly and helpful and they have a nice selection of bikes and accessories! They are worth the drive.

    I've had several interactions with Landis and feel like now is a good time to applaud them for…read moretheir customer service. I came in here about a year ago and had a Surly Karate Monkey partially specially built for me. That was pretty easy as it was like a recipe picking things out. Guys working here are helpful and let me take the bike out back for a spin. I've had to come back a few weeks ago because my bike was totaled in a freak accident and the frame was beyond repair. I gave Surly a call and they decided a crash replacement frame would work, which was about 30% the price of my bike. Then I brought my bike to Landis. A week later, frame was shipped and my bike was rebuilt and almost back to brand new. When I picked it up, the guys were very helpful. Told me that should there be any issues with the frame, Surly will replace it for free. But, of course, if you wear and tear on the bike, that's on you. Thanks Landis for taking care of me and my bike. You have a customer for life!

    Photos
    Landis Cyclery - Surly Karate Monkey - almost back to brand new

    Surly Karate Monkey - almost back to brand new

    Landis Cyclery
    Landis Cyclery

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    Specialized Bicycles

    Specialized Bicycles

    4.2(68 reviews)
    5.9 mi
    $$

    I cant say enough positive things about this place. First i purchased my 2019 Stumpjumper st from…read morethis place about a month ago, they were the only ones in the east valley that had it. I worked with Zach, and they had it assembled in two hours and I took it home that day. This past week i started having shifting issues. I had another local shop try to work on only because i was closer to them at the moment, they struggled for over minutes and didn't fix it. Then I dropped it off at Bike masters 6pm on Monday. Zach did the intake and said they would get it back to me by the next day. Dustin worked on it throughout the day on Tuesday and called me a few times with updates. This is where the above and beyond service kicks in. He said during our phone conversation 1/2 hour before close "he is not going to go home until it is fixed" as he knew i had a ride planned the next morning. He stayed two hours after close just to try and solve my issue.. Which he did. When is the last time you heard of someone doing this?! They also converted me to a tubeless set up and installed a dropper - both work well. Zach and Dustin have always been friendly, patient, and easy to work with and I highly recommend this shop. These guys go above and beyond to make their customers happy!

    Stop being the other day to pick up some dry lube for my chain rings and found the service to be…read morevery good. The store was fairly empty mid afternoon on a Saturday and so I wasn't expecting anything less, but it was still notable that the service was prompt and the guy that helped us Make sure he recommended what we needed and not anything more. While we didn't buy any additional equipment or bikes at the store we did walk around and I found their selection to be pretty decent with Pricing in the mid to upper range. I definitely would check them out again if I'm in the area.

    Photos
    Specialized Bicycles
    Specialized Bicycles - Share your bike photos or photos from out on the trail with us & you could win $25! Use the hashtag #BikeMastersAZ on social media!

    Share your bike photos or photos from out on the trail with us & you could win $25! Use the hashtag #BikeMastersAZ on social media!

    Specialized Bicycles - Bike Masters AZ Logo

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    Bike Masters AZ Logo

    Archers Bikes

    Archers Bikes

    2.3(3 reviews)
    5.6 mi

    The employees at this location are extremely rude. Was told when I dropped off on 11/1 that the…read morebike would be done by 11/7. Ended up calling them on 11/9 to check on status and the person answered yelled he was backed up and to check on Tuesday. Called on 11/12, said again was still backed up and he was next in queue and would be done next day. Since I do not live close by, I called an hour before they closed to see if ready, the person who answered yelled we're backed up and all these phone calls from every customer is not helping, told me the bike was next in queue. Yesterday I called again an hour before they closed and got yelled at again, said he didn't want to throw shade but they are busy and he hung up on me. If they had contacted me by text or email giving an update, I would not have called but they literally had the bike for 13 days when it should have been ready in 6. The worse customer service I have ever experienced in my life. I would not take your bike here. I am not one of your buddies that you can talk to with disrespect. I am a customer and you are a business. I will NEVER do business with this place ever again. P.S. when my husband picked up the bike he heard someone in the back say "yes get this bike out of here" not even sure if they did the work they said they were doing. They didn't go over anything with him when they picked it up. However was nice and polite to everyone else. Might I also add a little shady the bike was ready at 6:10 an hour after I called yesterday.

    I have bought 3 mountain bikes from 3 different shops in the last month for my family and Archers…read morein Gilbert was by far the best customer service and prices!!! They actually have sale prices which is rare in this day when all other shops just sell everything at full price. The staff was super nice and walked me through all the different bikes and features. They set up the new bike and thoroughly went through everything on it with me watching which was awesome to see. The other shops just rang them up and pushed us out. They had the best prices for quality bikes. I highly recommend and will be a continuous/future customer. Thank you for being a great company and putting the customer first! From a past in retail, it was definitely noticed and appreciated!!!

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    Archers Bikes
    Archers Bikes
    Archers Bikes

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    Archer's Bikes - Tempe Towne Lake

    Archer's Bikes

    4.2(126 reviews)
    10.6 mi
    $$

    Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

    Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

    Photos
    Archer's Bikes - Galaxy Mercer Road Bike

    Galaxy Mercer Road Bike

    Archer's Bikes - Tension wrench lock which secures the neck to be steady once the locking mechanism is locked. Total failure

    Tension wrench lock which secures the neck to be steady once the locking mechanism is locked. Total failure

    Archer's Bikes - Hawes

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    Hawes

    Global Bikes - bikerentals - Updated May 2026

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