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    The Shad

    5.0 (1 review)
    Closed 4:00 pm - 8:00 PM

    Services - The Shad

    Bike repair and maintenance

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    1 year ago

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    Archer's Bikes - Tempe Towne Lake

    Archer's Bikes

    (126 reviews)

    $$

    Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

    Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

    The Shad - bikes - Updated May 2026

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