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    Freeride Bike

    4.7 (284 reviews)
    Closed 10:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Freeride Bike

    Bike repair and maintenance

    Freeride Bike Photos

    Recommended Reviews - Freeride Bike

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    12 days ago

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    1 month ago

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    5 months ago

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    1 month ago

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    8 months ago

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    1 year ago

    Kid popped tire in the back first and the front a week later. They fixed it within minutes each times. They were helpful and accommodating.

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 months ago

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    Brian M.

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    3 months ago

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    Brian M.

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    3 years ago

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    8 months ago

    Great service, really reasonable pricing and what I appreciate most, they don't make you feel like an idiot when you ask questions.

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    8 months ago

    Fast service for a bike repair and at a really good price. Highly recommend. Great bike shop.

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    9 months ago

    They are so helpful! Terry fixed my bike quick and now it works great! I will definitely be coming back again.

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    8 months ago

    Staff is amazing. I love bringing the kids here to get things they need for their bikes and maintenance on our bikes. Always friendly

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    11 months ago

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    9 months ago

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    10 months ago

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    1 year ago

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    1 year ago

    Awesome customer service. He gave me a break in the labor charges. Found a replacement wheel and sprocket. Did not charge very much

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    1 year ago

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    Page 1 of 8

    Ask the Community - Freeride Bike

    Review Highlights - Freeride Bike

    Griffin listened to our needs, made excellent recommendations and the bikes were done on time and on budget.

    Mentioned in 31 reviews

    Read more highlights

    Archers Bikes

    Archers Bikes

    2.3
    (3 reviews)

    The employees at this location are extremely rude. Was told when I dropped off on 11/1 that the…read morebike would be done by 11/7. Ended up calling them on 11/9 to check on status and the person answered yelled he was backed up and to check on Tuesday. Called on 11/12, said again was still backed up and he was next in queue and would be done next day. Since I do not live close by, I called an hour before they closed to see if ready, the person who answered yelled we're backed up and all these phone calls from every customer is not helping, told me the bike was next in queue. Yesterday I called again an hour before they closed and got yelled at again, said he didn't want to throw shade but they are busy and he hung up on me. If they had contacted me by text or email giving an update, I would not have called but they literally had the bike for 13 days when it should have been ready in 6. The worse customer service I have ever experienced in my life. I would not take your bike here. I am not one of your buddies that you can talk to with disrespect. I am a customer and you are a business. I will NEVER do business with this place ever again. P.S. when my husband picked up the bike he heard someone in the back say "yes get this bike out of here" not even sure if they did the work they said they were doing. They didn't go over anything with him when they picked it up. However was nice and polite to everyone else. Might I also add a little shady the bike was ready at 6:10 an hour after I called yesterday.

    I have bought 3 mountain bikes from 3 different shops in the last month for my family and Archers…read morein Gilbert was by far the best customer service and prices!!! They actually have sale prices which is rare in this day when all other shops just sell everything at full price. The staff was super nice and walked me through all the different bikes and features. They set up the new bike and thoroughly went through everything on it with me watching which was awesome to see. The other shops just rang them up and pushed us out. They had the best prices for quality bikes. I highly recommend and will be a continuous/future customer. Thank you for being a great company and putting the customer first! From a past in retail, it was definitely noticed and appreciated!!!

    Archer's Bikes

    Archer's Bikes

    4.2
    (127 reviews)
    $$

    Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

    Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

    Freeride Bike - bikes - Updated June 2026

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