My experience with GB has been very positive. Bought two new bikes from them. My bike had a factory…read morepaint defect and they went out of their way to find a replacement bike from another shop for me. Ed found the new bike and worked on both bikes to cut down the handle bars to fit us. Thanks fellers!

Great selection of what you need and courteous helpful staff. If you need a bike, accessories for…read morebiking or simply would like to learn about biking this is the place to go

Stop being the other day to pick up some dry lube for my chain rings and found the service to be…read morevery good. The store was fairly empty mid afternoon on a Saturday and so I wasn't expecting anything less, but it was still notable that the service was prompt and the guy that helped us Make sure he recommended what we needed and not anything more. While we didn't buy any additional equipment or bikes at the store we did walk around and I found their selection to be pretty decent with Pricing in the mid to upper range. I definitely would check them out again if I'm in the area.

Ivan and Luke were so helpful in explanation and actually sitting on the bike to determine best…read moreoptions. I recommend this location!!!

Timely and helpful! Thank you so much. Appreciated the quick service…read more Location easy to find.

We had the best experience here! My son was given a bike that was in very poor condition. We took…read moreit in to see what they could do. They got his tires fixed and the rusty parts moving again. They went above and beyond our expectations and even got me back on a bike after two decades. We went on a long bike ride together and had the most fun we've had all fall break! It was such a positive experience.

Just bought a bike from Scott and his knowledge about bikes and his commitment to customer service…read morewas way above what I had expected!! I'm a customer for Life!!

The folks at Global bikes are always friendly and ready to help soon as you walk through the door…read more My wife bought an Aventon Pace e-bike and has had it serviced several times and has been happy with the service. The 99$ service deal is great. I'd recommend this to a new bike buyer

My wife and I stopped in Gilbert on our bike ride down the canal path. After we ate breakfast and…read moreprepared to leave I found that the back tire on my e-bike was flat. I called Kieth and he was able to get us in for a fix. Great local service. Thank you Kieth

Bogart is a new owner and I came from Tucson to replace a battery charger for my Pettigo that was…read moreunder warranty. He was amazing and very attentive when I got to the shop, because he's a recent owner, he had to look for a while to find the two battery chargers that were on the inventory online.. When I walked in there , there was a customer behind me .....Bogart said no no let me help you first. He was very attentive as I said and was such a pleasure to work with! He was great. I had a later problem with my battery and he kept our lines of communication open. Pedego corporate is undergoing a shift, but withBogarts help we resolved the issue. I would go to this Pedego shop over and over again. I drove from Tucson to get his service.!

Great service and selection. They have the great brands and do such great work…read more Everyone is truly caring and seem to want you to get the most out of your experience. As far as local bike shops go, this is one of the best.

Well this is actually a story of good and bad. The good is…read morethat they had the tire I was looking for. Whether old and nearing obsolescence, I was trying to match what I had on my back tire and during my phone search yesterday I found that they had what I was looking for. Looking around their store I must say they had los of merchandise. The bad... seriously weighing the $10 fee for installing my new tire on the rim, I decided to let them do it. Now I certainly am no bicycle expert, just a person who likes to ride. One would expect the people who work in a bike store to be the experts. This tire is directional, as was the one that needed to be replaced. They didn't care. Perhaps it makes no difference which side the lever is on but to your anal, non-professional, you expect the lever to be on the same side it was on with the previous tire. One would expect that the serviceman would look at the old tire and then match up the new tire. This did not happen and now I basically wasted the $10 as I had to take the tire/rim apart and install it the way I think is correct. Details... to some it matters to some it doesn't. Attention to detail is something that matters to me. As a professional in a different field it means a lot. In the end I say... LANDIS, use them to buy if the price,is right but for service of a bicycle, go elsewhere. Go somewhere where details, no matter how small and perhaps insignificant actually matter.

Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

I ride both road and mountain bikes and have been to this shop several times. As far as bikes go,…read morethis shop focuses on mountain, gravel, and bmx bikes. They also have a section for skiing and offer ski and boot rental. Every time I have been in, the staff is friendly and knowledgeable. Most recently I brought my road wheel in to have the tubeless tire replaced. One of the guys jumped on it right away and quickly replaced the old tire with a new one. It was fast, good service, and priced right.

Came in with my new E-bike the frame was built wrong by the factory causing brakes to hit a bolt…read morewhen the tire spun. Mechanics were able to adjust the size of the spacers and align the rotor perfect. Much appreciated