I have now had mine for 2 years, no problems and it has well over 1000 miles, They are great at service, and we now have 2 in the family, I highly recommend this company and the people are top notch, I live somewhat close and love this company, I ride my bike on trails not on the road much and it handle everything I do so nice, never run out of power and I regularly ride 20 miles on trails, so much fun, great company and even better bikes. read more

Mom and his team were super knowledgeable. Not only do they have the best looking bikes on the market they run unbelievable. If you are looking for an e-bike soul is the way to go. read more

I LOVE my Soul Low Saber step though. It is stunning in white and teal, and so much fun! My husband also loves his new 'Cuda. It is a big beautifully crafted beast of a bike. The Soul Fast line is like no other e-bike in our price range in terms of looks, quality and performance. We also choose Soul Fast because it is an established company that stands behind their product. We purchased our Souls through Ed at E-Bike A Go Go in. Fallbrook, CA and couldn't be happier. Bikes were expertly assembled, and it was a no-hassle experience. read more

Soul Fast E-Bikes - Bikes Near Me - Mesa, Arizona

Every enquiry or transaction I have with SoulFast eBikes, is a complete joy!! I'm nowhere near them and that doesn't matter. They are on top of it. Thanks for being so supportive and Fast!! WoW! read more

Love our soul Sabers bikes. Fast and great customer service. Dan on technical support is awesome.

There's a reason why some places get more 5 star reviews than others. Soul Bikes in Mesa AZ gets them I believe because the owner of this establishment is the Man!! He's dialed into customer service which is one of the most important aspects of running a business. Thanks for going above and beyond!! read more

Soul Fast E-Bikes - Bikes Near Me - Mesa, Arizona

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Drove out here from Vegas met up with Kerri to discuss a his and hers bike. I'm glad we took the road trip out there to get some questions answered and to take both bikes out for a test drive. We love the look of the Cuda and the look of the womens Storm Trooper. Very comfortable bike sitting and the straight up position with arms straight out while riding no hunch over riding here a great posture ride. Great shop great staff. Bikes on order well continue this review once the bikes are in our position and more riding can be done. Who said E Bikes should be ugly. I bought two bikes with some SOUL in them. read more

Love my Sonic Saber e-bike after 600 miles over past five months. I have never seen another up here in MN, and this is definitely a head-turning cool ride, if that appeals to you. I get some kind of "where'd you get that thing?" comment or look almost every time I take it out. Fun and easy (for a 60-plus pound beast) to ride. Very comfortable seat and upright riding position is just what this 62-year-old body needs. Fantastic handling on streets/paved trails, but also does well on crushed aggregate or hard-packed dirt trails. Front suspension and 4" tires (I slightly under-inflate mine) swallow small bumps. Throttle very responsive -- very quick acceleration from dead stops for road crossings, and hills no longer take the fun out of riding. Pedal assist and gearing down gets me though modest hills, and the throttle can easily handle steeper grades. Weight is an issue, as it is for most e-bikes. But manageable. I can get it on and off my Thule EZ-Fold by myself, even with the (8 lb.) battery in. And, BTW if you are considering car racks -- while the Soul Fast barely fits the EZ-Fold, and needs the longer fat-tire straps, I have been extremely happy with that combo. Highly recommended. But you don't want to have to pedal this beast -- at least not very far, and heaven forbid up any hills -- if you drain the battery. Which leads to the only negative that would prevent this from being a no-negatives rave review. The battery life gauge is not reliable. Mine tends to stay at what shows as "full charge" for 25-ish miles, but then quickly depletes over a short distance (less than 5 miles) from full charge to "flashing low," and the battery will go dead with no meaningful "low battery" warning. Note that I have the older-style black/grey (not color) display controller. So perhaps this issue has been addressed with the newer models (bought mine new, but think it was an old-stock 2022). That said -- battery life overall has been precisely as advertised. Soul Fast says the estimated minimum range for this motor/battery combo is 30-40 miles. I ran mine dead (thankfully within 1/2 mi of my destination, but again with little warning from the battery gauge) on a recent 32 mile ride. Of course there are numerous variables that affect battery life, and I was heavy on the assist and throttle for that ride on a very hot/humid day, with many uphill climbs. YMMV. Literally. But 30 mile range works for me. If that is not the full limit for my battery, it pretty much is for my old-man body. For my more typical one-hour-ish, 12-15 mile, light-workout rides, this thing is a dream. I ordered on-line direct from Soul Fast. Customer service was good. Delivery timely. Assembly, even for the mechanically inept (and I am), was manageable. My wife has an Aventon Level.2, which is a solid, solid bike. The Soul Fast is just cooler on every level, and way more fun to ride. That is subjective, of course. But the build quality of the Soul Fast is also objectively every bit as good or better than the Aventon. Look no further than the solid, over-built frame. Of course the component parts are, like virtually every e-bike, manufactured in China, but Soul Fast stuff is NOT, as one reviewer erroneously suggests, "Chinese junk." I think its the coolest cruiser on the road. If you are looking for a recreational, cruiser-style e-bike, you should not buy before taking a serious look at Soul Fast. read more

Soul offers some of the best pedal and electric cruisers that can be bought. The performance and style is unparalleled, especially considering what they charge for them. I've have a Saber, Stinger, and SS model, all of which rip. Why buy Chinese Costco specials when you can have an American designed beast at nearly the same price? Two recommendations for any current or perspective buyers. 1) Get the larger battery, where possible. This is especially necessary in any area with hills. 2) Like any high performance machine, these bikes require maintenance. Whether at Soul or another qualified bike shop, consistent maintenance leads to many miles of smiles. Thank you Jim and team for hooking us up with such killer rides. I'm stoked to have found you guys! read more

Soul Fast E-Bikes - Fat Tire Beach Cruiser - Bikes Near Me - Mesa, Arizona

After my initial issue with a battery in one of my bikes Jim was quick to take care of my issues and deliver a quick solution. I appreciated his attention to my problem. Customer service is off the charts!! Thanks Jim. read more

When I decided to get an E-bike I did lots of research. I learned a lot, including the fact that you cannot just base your decision on the bike itself, but the quality of the company and service that it provides. This is how I came to my decision to go with Soul. It was a super easy decision too. First, the bikes are designed by the owner, who is clearly passionate about bikes and it shows. The quality of the bikes are phenomenal. There are no shortcuts here. For instance, the quality of the welds are incredible. The frames are tough as nails yet superbly designed and crafted. I love the fact that the company offers a lifetime warranty on their frames. The design is that of a cross between a beach cruiser, mountain bike and a BMX bike. It's like you took the best of all three and made a super bike of sorts. I had an opportunity to meet the owner, Jim Decker. He was awesome and you could totally see the passion and his love for bikes. It was abundantly clear why they produce such amazing bikes. When you love what you do, it's reflective in your work. In this case, their bikes exude their passion and "BADASSERY!!" If you are in the market for a pedal bike OR E-bike, do your research as I did and read all their reviews. I'm certain that you will choose Soul Beach Cruisers/E-Bikes as I did. read more

So happy with our purchase. These bikes are well built. We've only had them one day and I've been to CVS and Sprouts shopping. Looking forward to our next adventures on these Soul E Bikes. read more

Soul Fast E-Bikes - Soul E Bike - Bikes Near Me - Mesa, Arizona

So I finally got to update my review from 8 months ago... Since that time, 2 of my friends have purchased their SBC ebikes (a Saber, and a Stomper) which only made matters tough for me as I had to see their posts enjoying their SBC cruiser ebikes on social media. The Stinger model I wanted to purchase wouldn't be in stock until possibly Oct 2021... But who knew Jim Decker, the owner, could make a miracle happen for me. I was fortunate to get a hold of this prototype Shark Attack Slayer model which has yet to be released... I am beyond thankful to Jim, and his shop mechanics, for allowing me to get this cruiser without having to wait 'till late fall/early winter. That's the earliest their next Stinger models would be made available again. This cruiser is everything I could ever ask for, and then some! I LOVE the look, the features, and the customer service (most of my interactions have been w/ Jim himself). I can't thank him enough for equipping me with the coolest cruiser ebike ever! Now I'm off to put a ton of enjoyable miles on this new toy of mine!!! read more

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Met the owner and he took me for a test drive. Very fun! Impressive bikes. Will probably order one. Want to bring my son in to see them and get his opinion. Well built bikes. Lifetime frame warranty. Nice! See ya soon Jim! read more

Bought a 2300 bike at Good Guys Auto Show and unfortunately the seller/ sales representative never provided any additional paperwork, keys (he left at office) nor customer support or communication. I've texted and called the local contact and so frustrated and ready to contact corporate offices in Arizona ... definitely unhappy customer read more

Great product and super helpful staff!! We really appreciate all of the great information and assistance.

I've been shopping for a cool and unique beach cruiser and the first priority was the quality of the bike. I bought my first and I am not disappointed in the least! These guys were awesome to deal with, down to earth and work with you to get you what you want. I bought the raw model which is gorgeous and already turns heads. I like things that aren't the norm and this bike is it! Ergonomics are spot on, comfortable, stylish and full on quality. I highly recommend Soul Beach Cruisers to anyone looking to buy a new bike. read more

I bought a bike from these folks and finally received it after several months and many delays. When I finally receive my bike, I assemble it , and it instantly has issues with the power dropping out randomly! My bike does NOT perform as advertised! I both call and email them, and help them troubleshoot the issues with my bike, they decide it's the motor, and to help me out they send me a used wheel motor assembly to get me by for the time being. It's been months and they cannot tell me when they will send me new parts to fix my bike nor will they exchange it for a bike that preforms as advertised. I'm growing impatient with these people , all I want is what I paid for! Service after the sale isn't the greatest, beware! Ernie K. read more

I shopped more than a half dozen beach cruiser shops. None were like Soul. All other shops I saw basically received bikes in the back door and sold them out the front. Jim hand selects all components, paint schemes and add ons for his bikes and backs them up long after you buy them. In fact, a guy dropped by whilst I was there that bought a bike over a year ago, they tweaked something on his bike and sent him on his way. I love doing business with people that display a passion for what they do. Rock on Soul Beach Cruisers. read more

The staff here is friendly and knowledgeable. It is just what you'd hope for in a local bike shop. Go there with any questions and you can be confident that they'll help you in any way they can. 5 stars. read more

Soul Cruisers rock! Jim has designed a killer looking high quality bike that is a blast to ride! His new fat tire cruiser, the Stomper, is better than any of the new high dollar fat tire mountain bikes available at a fraction of the cost. His Halo beach cruiser has the largest wheels and tires available for a cruiser. With the accessories and color options, Soul Cruisers has brought back fun to riding a bicycle! My wife & I specifically went to Soul to check out the bikes and to rent a couple and ride the greenbelt bike paths through Scottsdale. Jim's service was second to none and we had a really great day riding around. So, if your in the market for a unique bike or just want to take some friends on a great afternoon of riding around town on some rentals, check out Soul! "Nothing compares to the simple pleasure of a bike ride" J.F. Kennedy read more

Soul Fast E-Bikes - My Raw Soul Stomper (with apes) over the Animas River along the river trail in Durango, Colorado! Complete with a growler of local brew! - Bikes Near Me - Mesa, Arizona

FASTastic! My wife surprised me with an early Fathers Day gift. This is a bespoke monster of a bike. Soul FAST defines the value in "Buying Local." The attention to detail, the design elements incorporated in the bike, and the level of service we simply couldn't find in a mass produced e-bike retailer. Moreover, Jimmy and Bridget designed the bike, tested, and as the owners they have the creative ability to place R&D into production. The end result is a fantastic e-bike. During the purchasing experience, I had the ability to test drive the bike. The owner, Jimmy, took the time to walk me through working the bike and safe operations. This is needed as the bike is crazy fast. I really didn't expect the bike to have that much pickup. In summary, well worth it. This was a terrific experience and a high bar to match when Mothers Day rolls around. read more

Cool shop and super nice staff. Stopped in the other day for some new handle bars and to ask a few questions. Jim went beyond above just selling me a set of bars and sending me on my way. He made sure that I left with everything I needed and was extremely informative and nice. I will definitely go out of my way to go to their shop for any future needs read more

I waited 18 months for my bike and when talking to Jim he said if I pay via Venmo he would send me a t-shirt and copper water bottle holder to save him the credit card fee. I have followed up multiple times with Jim as I never received the items promised, the bike was shipped incomplete without a headset which I had to purchase and the bike was dented during shipping. Jim was quick to reply to my emails when I purchased but silent after payment to address his failed promises. I have three buddies so far that have purchased beach cruisers elsewhere. read more

I'm on my Second Soul Beach, First one was A Raw with Polished Rims It Got Stolen, Then I Bought an XRT Alum Best Bike I Work in the Motion Picture Business And Get So Many People Ask About It read more

Soul Fast E-Bikes - Soul Beach At Paramount Studio Hollywood Ca - Bikes Near Me - Mesa, Arizona

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Well , I finally picked up my Soul Stomper oil slick cruiser and it's everything I hoped for . Beautiful, unique, it's so awesome I just stare at it. I'm going to get one for my wife next... read more

Don't buy a beach cruiser without checking this place out FIRST. I stumbled across SOUL by accident when I attempted to look at bikes at the "now out of business" Tempe Bicycle on Rural. There was a sign on the door advertising the Soul bike shop, so we went to take a look. So glad we did! The frames that Jim uses are his own design and totally different than any other cruiser on the market. You can customize your color, rims and even handle bars to get exactly what you want. And they have cool colors that you won't find anywhere else. I am 6'4", so I wanted a larger frame. The Soul bikes are naturally larger by design, and just perfect for me with a set of ape hanger handle bars. Jim is a really cool guy, and takes the time to educate his customers on how he has designed an all-around better bike. He'll let you mix and match parts until your bike is perfect for you. And the prices are LESS than anything that you'll find in a chain bike shop, for a far better and unique product. So do yourself a favor and look at a Soul bike before buying anything, anywhere else. You'll be amazed at just how much better they are. read more

These guys are fantastic. They helped me out in a jam when I was biking home. I suddenly received a flat tire riding home near their store and went inside. They refilled my air and added slime to the tubes to prevent a future break. I got home safe and quickly because of their kindness to help. While I waited, I tested out one of their bikes. Smooth ride! I felt very comfortable riding it and can definitely see it as a perfect cruiser. read more

Real cool and different style of cruiser. I stand out from all the rest of the bikes in the best possible way. Thx read more

Soul Fast E-Bikes - White and red. - Bikes Near Me - Mesa, Arizona

I have had this bike for about 5 weeks. It is a solid bike for the money. My bike was purchased by mail as the bike currently has no retailers except in AZ. I spent 1.5 years looking for something more solid and this cruiser/BMX hybrid was the only contender I really found. I was not able to ride the bike before purchase but spoke to Jim the owner on the phone. When I had my local bike shop pals put it together I had top tier Ergon grips and Saint pedals put on instead of the standard fare. These high end contact points I am used to were crucial for me. The bike is great but this is why I did not give 5 stars: I have found this 26" bike frame is unusually large and long which means the chain is extra long. I purchased a one speed, which is best for my almost nightly workouts 2-4 hrs of hard urban riding. The long chain on a one speed means that there is more of a likely hood of tight and loose spots within the chain as you rotate the pedals. One potential solution to improve this issue is to upgrade the large sprocket with a professional BMX sprocket such as a Odyssey or Profile Racing Sprocket (CNC machined are highest quality sprocket - as opposed to Soul's stamped sprocket). BUT.. note this bike is outfitted with a 24mm Samox spindle crank set (They stopped making bikes with 24mm spindles decades ago), which does NOT allow the bike to be upgraded with a quality cnc sprocket (unless you spend more to have the main hole custom cnc'ed). After weeks of research I had mine custom bored out by Profile as cnc shops around here wanted a $75 min to do this one task. Get a complete spec list for any bike you buy - before you buy it. read more

Jim arranged a bike ride around the Nascar track this past weekend for all Soul Beach Cruiser Owners including random "other bike owners". Had a great time at this organized event. Jim is a super nice guy and very knowledgeable about his bikes. He takes the time to go over and explain his superior product. There is nothing else that compare to a Soul Beach. Check one out today! read more

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Unfortunately, I cannot give the bike a good review. The are direct ship from China. Not from AZ. Therefore, no quality control. Although, they tried working with me they did not offer to take the bike back without a restocking fee since other bikes "returned were damaged in shipping" This blew my mind cause the bike came from China in a TV box. Too many issues to list. However, the main one is the Sturmey Archer Hub is not warrantied for Ebike use and the bafang controller wire is not long enough. You have to take your hands off handlebar for use. These are very nice to talk to but they should of immediately taken the bike back since I documented all the problems the day after I received it. Being an bike guy, I would of engineered the drive system differently for sure. I probably would of received different treatment if I lived in the southwest and visited them face to face. read more

Great bikes. Great service. I have a Stomper for around town cruising and bar hopping. Also a Halo with a big lock for beach cruising surf spots in California (lots of tweakers with sticky fingers). The Halo has outlasted all other brands in the harsh environments. Great bikes. read more

Had a chance to visit Soul beach cruisers today in Tempe.They happen to have three of there very newest line of bikes, the Saber.The owner came over and explained the concept of there new line to me.This bike exudes quality craftsmanship and design. I'm sure he was busy but he pushed two bikes out front and we went for a test drive. It was fantastic and i happened to be the very first customer that was able to ride the new bike. So before you click proceed to check out on amazon proceed Soul beach cruisers Tempe and check out a real e-bike. P.S. I ordered two read more

I was happy with my purchase. All went well from customer service to receipt of sale. Good luck on many more good business transactions. One can definitely recognize this bike shop as a place of business. read more

What Can I say about my SS Saber Pro? I really needed a super sturdy and reliable cruiser that was fun to ride. This bike delivered that in spades! Everything about it screams meticulous quality. The frame is amazing. The readout screen, the suspension, the motor, the battery placement - all engineered so much better than any other bikes I looked at.....The surprise? Its like the low rider Cadillac of E-Bikes! I looks amazing - all of that sturdy engineering was also a feat of cool design. People stop me constantly as I cruise around - with genuine questions! "What is that?" "Where did you get it?' "How can I get one?" My family was also really surprised and my son constantly wants to take it out. Its just as easy for a 13 year old to ride as it is for this 6'4", 53 year old. I wanted a solid bike and what I got was so much more special! I also have to mention the incredible and personal one-on-one customer service. They are just as passionate about their customers as they are about their bikes and will go the extra step to reach out and take care of you! Customer for life! read more

I was so excited getting this Soul Sonic Saber E-bike for my son last year. It ended up being a complete nightmare dealing with this company. The bike arrived 1.5 months after I bought it (bought July 1st, arrived mid August). When it arrived it had a bent chain ring, it was missing the brake bolts to attach to the caliper, and the little pointed bullet caps for the wheel bolts didn't fit. Once I assembled the bike it worked for about 2 months before it stopped turning on. I contacted the company and went back and forth with them trying to get some resolution. They finally told me to have a local bike tech come look at it to assess the problem. I ended up doing that at a cost of $150 and he determined the battery fuse had blown which was preventing the bike/display to turn on. The bike seemed to be working after that. Shortly after that the rear tire bolt sheared in half and the tire came off the frame as my 13 yr old son was riding it. Luckily he was not hurt because he wasn't going very fast. I started contacting the company again with this new problem and kept getting the run around about what's covered under warranty, they are under staffed, they've been having lots of customer complaints so they're backed up, and on and on. I reminded them of all the problems I had already experienced with this bike and could they just replace it or refund me. Again I kept getting the run around, and back and forth with them not willing to step up to the plate. Finally I convinced them to at least send me a replacement rear wheel that had we'd had the shearing problem with, and I would send them the damaged one (again, I mailed the rear tire back to them at my cost of $45). Once I got the new rear tire I had to have it "trued/balanced" at a bike shop because the spokes weren't tight, along with the front tire (which was another $50 out of pocket). I asked the shop to mount the rear tire just to be sure it was done correctly and Soul would have no way to say I mounted it wrong, or whatever excuse they might come up with. So it took me $245 to repair a bike that had only been working for 2-3 months out of the now 7 months i'd had it. Needless to say, despite as cool and sweet looking the bikes are, they are not well built for the price, and the customer care does not really "care". I had a friend who was considering investing in the company, which I strongly advised against. Thankfully he got out of it before it was too late. It's really a sad situation because I think the bike has potential to be great. I ended up buying my son a different brand E-bike which he's had for 2 months so far, and he's had no problems. I will just say for this price, be very aware of what you're getting. There are a lot of other better quality bikes out there for much less than this. I noticed a lot of other reviews with the same sentiment. read more

Absolutely the best customer service and great bikes. They gave use some great options and they were very accommodating. I will be back and I highly recommend. read more

My wife and I bought soul halo beach cruisers about 3 years ago, hands down the best quality bikes you can get, and Jim and his crew give the best service you can get. This year I upgraded to an XTR Stomper, and it is simply awesome, and I get compliments everywhere I ride. If your looking for a beach cruiser, this is the only place to go for a great bike that will last forever, and the color choices are amazing! read more

Soul Beach Cruisers, awesome, there really is nothing else to say. I bought my soul beach cruiser storm trooper off Soul and I live in Lake Havasu City, Every time I RIDE IT. People ask where did I get it from, how to buy them etc. Quick story. I needed the fat tire mounts for my rack, I was at the shop in Tempe, Jim at the time DID NOT HAVE any in stock. He looked at me and said, "hey your from far away (3 plus hours) let me sell you my personal ones and when I order I WILL replace the ones I sold you to my rack..... WHO DOES THAT. The man could lose bike sales by not bringing bikes to a show etc and he sells me his own personal ones? I LOVE my beach cruiser, my family and friends love the bike also. Soul Beach Cruisers made me so damn happy, I exercise all the time riding my bike. THANK YOU JIM, THANK YOU for having a dream come true, Happy New Years read more