Brought my bike to Don after being referred to him by a good friend. Don had offered to do the whole service via mobile, and apparently it's the same price for this convenience (wow) but I wanted to stop by his shop the first time. Once there I was completely reassured that he knows what he's doing, and his goal is to take as much time as is needed on your ride in order to be very thorough. Had the BB bearings or wheels bearings needed replacing (they didn't), he had them on hand, which surprised me. I've been conditioned to wait for parts typically when having service done. After a 10-15 minute consult, left my bike with him, and he delivered it late that afternoon to my home and went over in detail things he found and fixed, and things that are needing attention soon, all with no "sales" pressure. Found things that I think other shops might have missed. Also made some fit modifications at my request to the stem, all for the level 4 tune up pricing. Rode it the next day on an endurance ride and it was fantastic. Very reasonable pricing for all of this as well... As my friend said "Try them once and you'll be hooked" - friendly, knows his stuff and affordable. Thanks Don! read more

I am an avid ultra distance cyclist and marthoner. I have worked with bike shops and mechanics for over 20 years in Southern California. I only let the best mechanics touch my equipment. I cannot afford to have a mechanical during a 24 hour event. I tried Velo Mobile and was pleasantly impressed with their professional service. I just completed an event after their first service in 6th place w/o incident. They will be prepping my bike for my next challenge in April. There is no doubt that Don is a pro mechanic. Velo Mobile is convenient and not as expensive as a shop. Unlike a shop you are there while they work on your bike and they work with you to get your equipment tweaked out to your specifications. I plan to use this service exclusively going forward. I highly recommend trying their service. Ask for Don... read more

Great to deal with. Was going to have them rebuild my 2012 Specialized with new shocks front & rear and update it a bit. After talking with Don he suggested I not put my money into a 5 year old bike because the technology has changed drastically over the years. He offered use of two different demo bikes he had in. One was the 2017 Trance, the other the 2017 Anthem. I had the opportunity to ride each bike on the trail for a couple days. The Anthem seemed to fit my riding style better and it handled 10x better than my 5 year old bike. I'm glad he suggested riding the demo's and not just taking my money and reworking my 5 year old bike. I now have a bike I am much happier with, and everything is NEW, not just the shocks! Thanks! read more

Stopped by the Velozoom shop with my finicky CX bike that had been to multiple shops without ever meeting my hopes for fixes. Velozoom got it right. Spent a few minutes describing what my issues and concerns were, and given some options and recommendations by Don. No pressure at all. I decided to go with all the recommendations, had the bike back in a week (parts had to be ordered). Delivered to my house as promised on a Friday night. Did the first test ride, and everything is working flawlessly. These guys are super professional, reasonably priced, competent - what more could you ask for?!?! Looking through these other Yelp reviews it seem pretty unanimous - 5 stars and I agree. read more

While searching for a shop in town that had the bike in stock I was looking for, I came across VeloZoom. I am certainly glad that I did! I worked with Don, and he not only got me the bike I wanted, but it was discounted from the price the competition was charging. I also got much better service than I would have from a competitor, since Don brought the bike to my home and made sure everything fit my unique needs before leaving. I was even loaned a demo bike since mine took a few days to arrive. I could not be happier with the service and attention I received. I would recommend VeloZoom to anyone, and will be doing all my bike business with them from now on. read more

Let me say that as a Triathlete that I am in need of some serious care constantly on my tri bike as it requires it. Some bike shops do not like working with athletes and I have to say that I absolutely love the entire staff at VeloZoom. My first experience with them was when they helped me fix my tubeless tire at a convenience store in fountain hills. I was so grateful for their help and they have now become my bike store of choice. If you are looking for a fast, friendly, inexpensive bike store then look no more! Same day service and always greeted with a smile. Love these guys! read more

I'm relatively new to mountain biking and have just purchased a Rocky Mountain Instinct 950 from Don. He was very patient, let me demo two different style MTBs and based on my feedback and my longer term goals recommended the Instinct. The bike fit, feel, and performance is above my expectations and does encompass all the attributes I liked in both the Demo bikes. I recommend giving VeloZoom a call if you are in the market for a new bike, service, and/or excellent advice. Thx VeloZoom! Todd read more

These guys are the friendliest most helpful guys that I've met in the cycling world. They go out of their way to make sure that I was taking care of and if I had any questions on anything they were quick with an answer. Very fair on the pricing, which is a bargain because they go out of their way and above and beyond with customer service. You get way more than the money that you put in and I will be visiting the shop as often as I need or getting that fantastic mobile service to come to me! read more

A friend of mine told me about Vello zoom. So I took a chance and had Don come over and tuneup my Santa Cruz Tallboy and Turner Mountain bikes. His expertise was phenomenal and he did an incredible job. It's like having 2 new bikes again. I highly recommend this service to any mountain or road biker. The convenience of having a pro like Don come to your home is also a huge plus. Your bike is not held hostage by a traditional bike shop. Check it out you will be incredibly satisfied. read more

Used this service to have my TT bike repaired. They showed up on time...picked up my bike and when I got home from work it was in my garage fixed and ready to ride! The service was great...the prices very good, and the no hassle part was awesome! No dragging my bike out of my car in my work clothes then having to stuff it back in the car to get it home. Since then I have two other bikes worked on...exact same experience. I highly recommend this service. read more

Don has come to my place a couple of times now. The first visit was to look at a pesky creak. The creak is gone and I'm happy. The second visit was just an annual replacement of all cables, housing and install handlebars. Just like the first visit, very professionally done. I couldn't be any happier and would recommend to anyone. Having someone come to your home is so convenient. Don's a good guy too. Always smiling. Thanks, see you next time. read more

Don, Russ and the gang know bikes, and they know how to fix any problem yours will ever encounter. Worked with Don to build a custom Van Dessel, and couldn't be happier with the level of knowledge, discussions around the pros-and-cons for each aspect of the build and the speed at which they were able to get everything together. Add to that, they are mobile, and come to you at home or work or even stranded on the side of the road needing a new tire. read more

Great service at a fair price. They fit me in at the last minute during a very busy week (Ironman in town plus an event in Tucson) and had great communication. This was a much more convenient option as opposed to bringing the bike to a shop, waiting several days, and then making another trip back and forth. Knowledgeable and personable, I also enjoyed chatting with him about bikes while he performed the service. I will definitely use VeloZoom again! read more

Velozoom is the best experience i have ever had with a bike shop! In addition to receiving the excellent service on my MTB, I learned more about our bikes and suspensions in just talking to Don than I've learned in the 12 years I've been riding. Looking forward to having Velozoom tune up my road bike for a week in CO. I highly recommend Velozoom to anyone who has a bike and wants service that is well worth the $. Thanks again Don! bob read more

I often travel with my bike and while I was in AZ, I had a few issues I needed fixed in addition to a tuneup. Someone recommended Velozoom with their pickup/drop off or mobile service. I found that this small local business provided excellent service at a great price. They had a chance to up sell me on brake rotors/pads and they advised against it as they were "not necessary at this time". This is a honest business that knows bikes read more

After 20 years of cycling I really believe that tuning a bike is like perfecting a work of art. Over the years I have had tunes done that were okay, but not great, and I sure can't do it myself (I have tried and failed). Bottom line, there is absolutely no one that can tune a bike as sweet as Don Eldridge! Every time, the bike rides better than new when I get it back. Thank you, Velozoom!!! read more

Don just built my custom Ritchey hard tail dream bike!!! Extremely happy with the all around professionalism and killer attitude!!! Haven't seen this type of service in 10 plus years. Answers every email, on time, focused, dedicated, and torqued every bolt to specifications!!! Highly recommended!!!! Not to mention all in front of my house... ONLY WAY TO GO!!! read more

Amazing and convenient response and service! Don was great. He was direct, honest and thorough. He takes care of the bikes like they were his own and their pricing is very fair. I recommend them to anyone, anytime and in any location, as they service the entire valley. AWESOME!! read more

I dealt with Don who came to my house several times to fit the bike and delivery it. Don is reliable, personable and very competent. He took the time to answer all my questions and to make sure I was very comfortable with my purchase. An outstanding buying experience. read more