It's getting hard to find a bike shop in Scottsdale, AZ that will not gouge you on the cost of…read morelabor. Scottsdale Bike Co. is one of the last reputable shops standing in my beloved Town of 53 years. At other shops in Old Town, I feel the money getting sucked out of my pockets just walking in the door. Some of the smaller shops even think it's acceptable to talk down to me when I am asking about service. The Team at Scottsdale Bike Co. are my kind of people. They'll openly chat about what I can fix on my own and what I need them to handle for me. Their labor costs are the lowest I have found in Scottsdale, and I genuinely enjoy chatting for a few minutes with the service team when I have a chance to pop in to get some work done or see if they can find a part for me. If you're not getting your service and repairs done at Scottsdale Bike Co. you're throwing money away, and I can give you my Zelle if you want to throw your money away in my direction. Thank You Scottsdale Bike Co. for helping me keep my costs down as low as possible while I enjoy the thrill of the ride with my friends and family.

Above and beyond shop and people, that just care. I wouldn't be able to say enough about…read morethe guys at SBC... gentleman, knowledgeable, friendly, incredibly helpful. What started out as a Google search to rent a quality and fun mountain bike, at an affordable /fair price, lead us to Scottsdale Bike Company. Quick call on the drive from California confirmed they had what we needed. Upon arrival they noted we were stacking the bikes in the back of our suv, and one of the guys offered his personal hitch rack to ease our load and set it up for us. After a fun hour at the Mesa bike park, we had my gfs son's personal bike break. After fiddling and realizing the severity we quickly ran back to SBC just before closing. The guys got right to work without much more than a question to see if they could get us back on the road before we left the shop. I rented a Large MTB and they offered to swap us out for a bike more fitting for the 12 year old. I said thanks, we'll take it. They then insisted I didn't miss out and sent us on our way with another bike rental. A beautiful amazing and quality full suspension MTB. They inspected each unit thoroughly. Noting one had some damage, and despite them being able to send us with it, they did not. They ensured they sent us on the trails with a solid well looked after unit. As we came back to return the next day, and pick up the bike. They did everything they could to get us running, but it being a 10 year old model (They didn't have parts on hand) they offered to help but would take time to get parts, we're just in town for a short while. When I asked what we owed them for inspecting and trying to fix it, they declined our payment outside of the rentals. True gentleman, incredibly kind, generous with their time and resources. I'd pay every penny to them for parts, service, even a purchase. Whether visiting, or a local, take a minute to give them a chance to have your business! You won't regret it. As honest as they come.

Simply awesome customer service!!!…read more Store well laid out. Well stocked items. Needed Axis batteries for Specialized MTB's for Eagle transmission shifters, and a battery cage. Got all three. From out of town, so Bicycle Haus was very helpful. Would recommend this bike shop to friends and family.

Very disappointing experience, especially after spending over $2,000 at this shop…read more My husband and I purchased around $2,100 worth of cycling gear, including bike computers, shoes, a bib for me, gels, and several other items. When we got home, we realized the bag containing my bib and gels was missing. We immediately checked the car and everything else, but it was nowhere to be found. My husband called the shop first, and unfortunately, he felt completely brushed off. There didn't seem to be much interest in helping us figure out what may have happened. I called back myself because I wanted to go through the receipt and see if there was any way they could check into it. One employee told me it was possible the items had accidentally been put back on the shelf and said he would look into it further and asked me to call back in a few days. When I followed up, I spoke with a different gentleman who immediately told me that there was no way the items would have been put back on the shelf. When I explained that another employee had specifically told me that was a possibility, he simply said the employee had "misspoken." The conflicting explanations were frustrating, and at no point did I feel like anyone was genuinely interested in helping us get to the bottom of what happened. Unfortunately, this matched our experience in the store as well. When we first walked in, no one greeted us or offered to help, and we spent quite a while looking around before someone finally assisted us. The overall atmosphere felt unfriendly and a little dismissive, as though we were inconveniencing the staff rather than customers making a significant purchase. I understand that mistakes can happen, and I wasn't expecting anyone to automatically replace missing merchandise without looking into the situation. What disappointed me most was the lack of concern, consistency, and willingness to help. After spending more than $2,000 in one visit, I would have expected at least a little more effort and basic customer service. There are plenty of other bike shops with knowledgeable, welcoming staff who make their customers feel valued. Unfortunately, based on this experience, we would not shop here again.

Took my Cruiser bike in for service recently and was impressed with the quaility, speed and price…read moreof the service. I needed a new chain, rear Freewheel/Cassette and brake cable. Took it in on a Monday morning and had a very reasonable price quoted before I left the shop. I work was completed by the next day and the bike rides like a new bike. I highly recommend this shop.

The service at this location was excellent. Any and all questions I had regarding trail bikes were…read moreanswered with a seemingly unbiased opinion and backed by information in regard to full suspension or hard tail bikes.

Jim, owner, is so generous, he has donated over 50 bikes to our unhoused friends at Community…read moreHouse. Evan, the manager & incredible repair guy, goes out of his way to help!!

I've brought my bike here before and had great service but leaving a review after my most recent…read moreservice. Got a flat and brought my bike in mid-afternoon on Veteran's Day. Got a text the next day letting me know it was ready and the price would be a bit different than originally quoted due to the rear wheel being on hub drive (not originally noted upon drop off). I appreciated the heads up and understood the difference in pricing. I just think these folks are super nice and were very quick with their service-you should "wheelie" give them a try!

Got to play with the puppies while they fixed my tire, gave me an honest price for the repair, less…read morethan what I was told over the phone so I decided to pay the original price because you don't get good service like this. It has a mom and pop feel to it and you just don't get that anymore.

I went into Rage Cycles today to get 2" cut off of my seat post. The owner said no problem, cut it…read moreoff and even filed it smooth. When I went to pay, he said no charge! I was happy to pay, but thought this type of service is getting rarer, but when it does happen, it's a great feeling of community! Thanks to Rage!

BUYER BEWARE!! DO NOT PURCHASE A VELOTRIC BIKE!! DO NOT PURCHASE FROM ROGUE ELECTRIC CYCLERY IN…read morePHOENIX!! Battery is terrible. Warranty with Velotric is worthless. Rogue sells you a high-priced bike, pockets your money, and takes no responsibility when things go bad. I paid $1,500 for a new Velotric Fold1 in late 2025. By Spring 2026, the battery (with a full charge) would go only 2 to 3 miles, then completely die. After cooperating with Velotric's warranty department to troubleshoot, they concluded what was obvious: it needs a new battery. Only after several weeks of back and forth troubleshooting did they inform me they have no batteries in stock and it would be another 2 months until they had any. They provided no compensation of any kind for the major disruption, nor did Rogue Electric Cyclery. Both Velotric and Rogue Electric Cyclery continue to sell new very expensive Fold 1 bikes that come with new batteries. However, neither Velotric nor Rogue is willing to provide one of those batteries to cover a customer's legitimate warranty issue. I am still waiting for a new battery covered under warranty.

Dave was awesome! I dropped off my new Huffy mountain bike which had a defective derailleur upon…read moredelivery. He helped me get my bike out of my trunk and inspected my bike right away. The part was in stock and Dave got my bike turned around and tuned up ready to ride in 24 hours! The shop has a lot of great products. There were no high pressure sales just casual conversation, I like that! I highly recommend Dave and this business!

I had a great experience ordering a bike through Bicycle Ranch. They are one of the few Ventum…read moredealers in the area, and they went above and beyond to make sure it was ready to ride out the door. Markus and the team are all friendly, and you can tell that they are truly passionate about cycling and providing excellent customer service. If you're trying to find a bike shop that is friendly and thorough, look no further!

I want to start by saying that I don't often take the time to give reviews but for this business I…read morehad to make the time. I ordered a Kuat Pivot Pro x bike rack from the bicycle ranch online. I record an email from them stating my rack would be delivered in a couple days. The next day I got a call from the store asking if I wanted the rack assembled by the shop and delivered at no extra cost. I was like heck ya. The rack was delivered by "Paul" who explained the rack function with my wife and dropped off some extra swag. I couldn't believe it. This type of service you just don't see anymore. I will definitely be doing business with this shop in the future as i am an avid mountain biker with the scars to prove it. Thanks bicycle ranch for such a great experience!

This place was amazing they did stuff that they didn't need to to and they got the job done quickly…read more.

We did a 3 hour e-bike rental, which in my opinion is the best amount of time to enjoy the area and…read morestop a few times along the way. They provided helmets and bike locks. The staff was friendly and helpful. The bikes were in great condition, fully charged, and very comfortable to ride around. The location is ideal as it is steps from the green belt which is a beautiful and easy ride. We stopped by old town for some coffee before making our ride back to the shop. The price for a 3 hour rental was very reasonable, especially for the quality of bikes we were given. I would highly recommend making an afternoon out of this!

I had an amazing experience with Bicycles of Scottsdale- exceptional attention to detail,…read moreworkmanship, and fabulous service. Thank you!!

Unethical owner! I was quoted a price with a written job ticket prior to service to insert two new…read moretire tubes into my wife's ebike (labor only). When I went to pick up the bike the owner, Scott, told me that the price quoted was made by a new employee, Chris, and wrong. Scott quickly threw the written price quote into the garbage which I retrieved. The owner was smug when I told him that I personally would have stuck to the quoted price. Unbelievable conduct but true. I will never go back to his store.

Miles was very knowledgeable and doesn't intimidate when you ask questions. A simple adjustment to…read moremy Rockhopper left it feeling new. I'll definitely return and support this "feel good walking in the door"bike shop.

Great customer service. Fast and friendly…read more Visited about fifteen minutes till closing? did not feel rushed whatsoever. Reasonable prices.