1. Spur Cross Cycles

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Cave Creek, AZ

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Spur Cross Cycles

4.9 (17 reviews)
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8 hours

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100%

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11 years ago

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9 months ago

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2 years ago

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5 years ago

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4 years ago

Crystal took great care of our old bike which needed brake adjustment. Prompt service and great communication! We shall be back.

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6 years ago

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7 years ago

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11 years ago

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Ask the Community - Spur Cross Cycles

Review Highlights - Spur Cross Cycles

“Then Crystal spent a good deal of time fitting me to the bike since it has been a while since I've ridden.”

Mentioned in 10 reviews

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BUYER BEWARE!! DO NOT PURCHASE A VELOTRIC BIKE!! DO NOT PURCHASE FROM ROGUE ELECTRIC CYCLERY IN…read morePHOENIX!! Battery is terrible. Warranty with Velotric is worthless. Rogue sells you a high-priced bike, pockets your money, and takes no responsibility when things go bad. I paid $1,500 for a new Velotric Fold1 in late 2025. By Spring 2026, the battery (with a full charge) would go only 2 to 3 miles, then completely die. After cooperating with Velotric's warranty department to troubleshoot, they concluded what was obvious: it needs a new battery. Only after several weeks of back and forth troubleshooting did they inform me they have no batteries in stock and it would be another 2 months until they had any. They provided no compensation of any kind for the major disruption, nor did Rogue Electric Cyclery. Both Velotric and Rogue Electric Cyclery continue to sell new very expensive Fold 1 bikes that come with new batteries. However, neither Velotric nor Rogue is willing to provide one of those batteries to cover a customer's legitimate warranty issue. I am still waiting for a new battery covered under warranty.

Dave was awesome! I dropped off my new Huffy mountain bike which had a defective derailleur upon…read moredelivery. He helped me get my bike out of my trunk and inspected my bike right away. The part was in stock and Dave got my bike turned around and tuned up ready to ride in 24 hours! The shop has a lot of great products. There were no high pressure sales just casual conversation, I like that! I highly recommend Dave and this business!

Sonoran Cycles - Wet today

Sonoran Cycles

(48 reviews)

$$

I upgraded my current road bike with the help from Philip at the Glendale shop. I went to…read moreBianchi's website and saw there were a total of (4) authorized dealers. I called the first three dealers and none of them returning my calls. None of them e-mailed me back. None of them returned my inquiries via social media. It was very disappointing. I left Sonoran Cycles as my last ditch effort because according to the Bianchi website, the only authorized Bianchi dealer is their Yuma location. I did not want to make the journey that far south and drive that far out of my way if I did not have to. Desperation set in and reluctantly, I reached out to Sonoran Cycles via the e-mail address I found on their website. In the end, it was Philip Hantel who responded to my e-mail in a matter of just 8 minutes and assured me all of their Sonoran Cycles locations were authorized dealers. Not only did he respond to my e-mail efficiently and quickly, but he spent the better part of his afternoon a few days ago corresponding to me. He answered all of my questions and made me feel comfortable with the purchase I was about to make. I ultimately ordered my dream bike - a Bianchi Intenso with complete Shimano Ultegra R-8000 components in size 57 with the beautiful Celeste paintjob from Philip at Sonoran Cycles. We communicated completely via e-mail until it was time for me to give him a deposit for my bicycle. I don't have the most flexible schedule and Philip made it very easy. We're all adults and we're all busy. Philip recognized that immediately. His thorough communication, expertise, willingness to go above and beyond and extensive knowledge base is the kind of customer service that I would assume Bianchi wants its authorized dealers to execute. My only regret is that I did not contact Sonoran Cycles first! If anyone in Arizona wants to get ahold of a Bianchi, the only authorized dealer for the job is Sonoran Cycles. I would not hesitate at all to recommend my family, friends, co-workers and fellow Yelp'ers to Sonoran Cycles for all of their cycling needs!

This shop is great! I recently got back into mountain biking and a friend recommended I contact…read moreWill at Sonoran Cycles. Will is extremely knowledgeable and helped me narrow down what kind of mountain bike to get based on what trails and where I plan on riding. He gave me a great deal on a bike that he ordered for me. When my bike was in, Will set me up with everything I needed to hit the trails. Since getting my bike back in September, I've spent hours on the trails with no issues. When I got the bike, Will recommended to get some rides in and then to bring it back to make sure everything was good. I recently took my bike back to have it checked, Will checked everything and made some quick adjustments. I am extremely happy with my bike and recommend this shop!

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I was in need of a power blaster air pump to seat Tubeless Tires. My other Trek Pump (Lifetime…read moreWarranty) started giving me a little trouble. I called the Trek dealer near my house where I bought the pump. The guy on the phone said "bring it in and we will see what we can do." "We don't have any of those Flash Charger Pumps right now. " There was no offer to research the part I needed for the old one, or to look at ordering me a new Flash Charger. We hung up and I thought "Cyclogic is a Trek Dealer!" So I called and the young man on the phone spent all the time needed to help me order a new Pump, and see about repairing my old one. We hung up so he could research everything for me. 5 minuites later he called me back. The owner even got on the phone to discuss everything with me. Then the owners Mrs. took my card information and sealed the deal. The plan is, when the new pump comes in, I will go pick it up and leave my old one to have it repaired. They are more than happy to complete the warranty process for me. Hopefully Trek/Bontrager will stand behind it as advertised. Bottom Line, I didn't have to get out in the 110 degree heat and drive around town to solve my problem. They were So Nice!

Good pricing and amazing bike fitting. However, when the mechanics built out my bike, they didn't…read moreproperly adjust the front derailleur. Felt like the chain was grinding from day one and didn't know any better! I thought it was just how the bike shifted and thought that they wouldn't have made any mistakes setting up my bike. After taking the bike to a different shop for a tune up after riding it like that for a while and NOT even telling them about this issue, they identified it. That tells me Cyclogic's mechanics/builders are not being thorough! Five stars for Kennedy's fit sessions. 1 star for the mechanics/builders in the shop.

Spur Cross Cycles - bikerentals - Updated October 2026

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