Wow Nick is amazing! We went in to look at E-bikes and he seriously gave us the down-low on all of…read morethe pros and cons so we were able to make a educated decision. Thanks Nick!!! Susie John and Lucy

Best place to get work done on your bike in Anthem. Straightforward, cheap, and friendly. Would go…read morehere for any future bike repairs or work needing to be done!

Koalin and staff are excellent, thru love bikes l, have skills and are honest…read more They have been part of the Phoenix bike community for decades

Another positive experience. I inherited a carbon fiber, BMW Road bike. Couldn't ride it because…read morethe handlebars were too low. I'm an older rider and I couldn't contort my body enough to ride it comfortably. So I went to my favorite bike shop and Brian and the guys helped me out again. they suggested a 25° stem riser which I thought was too low but they strongly recommended it . As it turns out they were spot on. Thanks again guys. You are the best.

This is an awesome, albeit a little bit off the beaten path, bike shop. It's well worth the drive…read moreup to Cave Creek to visit with Crystal. She provides straightforward service, quick turnaround, and always looks for ways to save money while fixing your bike perfectly. I will definitely return next time I need service.

10/10 amazing owner. Fixed me up with gravel tires in my…read morehybrid that I desperately didn't realize this an option. I love my bike so much and more now, as hitting the fun trails in cave creek. Next step are my breaks and chain replacement. thank you thank you !

My neighbor Mr. G is starting his first jobs. Earning what I think is pretty good money…read more Got first jobs im the USA? what do you do? Spend Money! Mr. G's first desire? He blew one payday 100% taking his friends on a bowling? Eating? Game playing spree? I'm not sure. This time he wanted a bike. Wheels. Transportation. Independence. For weeks he's talked about when he gets paid and his new bike. Would I help him pick it up? We scoped out a nearby bike shop. He switched to a pawn shop on his bus route home. Today was Thursday Sit and Chat, 2:30-4 pm Corner on the Market. He loves it because people enjoy him. Plus food and Independence! On the journey home was Grey Matter Bike Shop. We stopped to investigate. You donate a bike, they refurb it. Proceeds from used bike sales are donated to Barrow Neurologic Hospital. The owner's son died from brain cancer. Barrow treated him. The owner is paying back by healing old bicycles and donating the profit.. They also have a full showroom of fine electric and pedal powered bicycles at standard pricing. Plus excellent repair and service staff. Mr. G wanted a bike with a wide, comfortable seat. Sit and Chat Dave advised him to pick a bike short enough to not injure his groin areas when putting both feet on the pavement. We found a One Speed coaster brake cruiser, semi-fat tires. Simple to ride and repair. Wide, supportive seat. Built for comfort. Nearly new, brand new rear tire. $125.00. We pick it up tomorrow ar 10 am.

Finally a bike shop I feel like I can trust. Unlike the bike shop around the corner(Landis) they…read moreare not jerks here, nor do they think they are above you because you don't ride a Pivot(one can dream though). Took my recent build bike to them to finish it off. Quoted me pretty in par with other bike shops and was done the next day. Although I do wish I had specified to cut my cables as they are a bit long. Oh well.

Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

I've brought my bike here before and had great service but leaving a review after my most recent…read moreservice. Got a flat and brought my bike in mid-afternoon on Veteran's Day. Got a text the next day letting me know it was ready and the price would be a bit different than originally quoted due to the rear wheel being on hub drive (not originally noted upon drop off). I appreciated the heads up and understood the difference in pricing. I just think these folks are super nice and were very quick with their service-you should "wheelie" give them a try!

Tom and Evan were wonderful to work with. They have a great service department and really nice…read moreinventory.

Great customer service. Fast and friendly…read more Visited about fifteen minutes till closing? did not feel rushed whatsoever. Reasonable prices.

Stop by just because I was in the area and honestly, I didn't know that this gem existed. They…read moreliterally have a lot of parts to customize your bike and their prices are really reasonable. Will be stopping by here more occasionally. Also the staff were super friendly and cool.

we have had Jon taking care of my electric bike and my husbands bike for approximately four years…read moreor more. Jon is so very dependable, arrives on time for appointments, very knowledgeable, very friendly, very prompt. We highly recommend his expertise with any issues you may have with your bike, we assure you that you will be very pleased and happy that you called Jon at Trill Bikes!!! Ray and Cheryl Giacomino

We bought two three wheel E-Bikes. He came over three times to help us. I couldn't be happier…read morewith the work. A few days after he assembled them, someone (not me) decided to add more air to the tires, and popped all three tires. So, he's very patient and came right over to replace the inner tubes....again.

Took my Catrike in for adjustment and service - bought used - and they were able to do the work I…read moreneeded and didn't gouge me for the work. Would go back to them. Know their stuff with bikes

The best bike shop I have been in since I was a kid. And I am not a young pup. You couldn't ask for…read morea nicer owner, Casey.