I was talked into doing RAGBRAI, so I pulled my bike out to start training and quickly realized I…read morehad a puncture in my slime tires. I rode it down to Savage Bicycles to see what they could do, and from the moment I walked in, I was impressed. I was greeted by Caden, who was incredibly friendly, professional and knowledgeable. He recommended a few smart upgrades to make sure my bike would be safe and comfortable for the ride, but there was absolutely no high-pressure sales vibe, which I loved. I also explained that I'd be leaving town and wouldn't be able to pick my bike up until Monday, and they had no problem storing it for a couple of days. Their communication truly can't be beat. I received a detailed quote up front and consistent updates throughout the process. The best part was finding out the final upgrade cost was actually cheaper than originally quoted. What impressed me most, though, was the staff as a whole. While I was there, someone came in with a mountain bike looking for parts, another customer was interested in a triathlon bike, and no one had to wait around for "the right person" to help them. Every staff member clearly knows their stuff when it comes to all types of bikes. That level of knowledge across the entire team is rare. I could go on forever, but I'll keep it simple: I totally recommend Savage Bicycles. Outstanding service, great communication, and a team that genuinely cares about getting you on the road safely and confidently.

Seemed nice at first but misquoted price on the bike I was looking at ok oh well pay it anyway,…read morethen they add 50$ on the receipt that they don't tell you about I didn't even realize it until a month later for "professional services". Oh and if you're a new rider good luck figuring everything out on your own, as they are not interested in helping new riders.

I'll begin with saying, I am a beginner!…read more With that being said I came and brought my bike for maintenance. While there I started chatting with staff who were quick to offer tips, tricks, and was friendly the entire time.

This place is The Best! Got a new bike, which I love and each member of the staff are knowledgeable…read moreand very helpful. Took it in for a minor issue and they took good care of me quickly and provided some guidance. This place is a class act!

Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Absolutely terrible customer service these people are lazy!!! God forbid you need them to help you…read morefind something. If that is what you need, good luck !

I can not figure out why I have not left a review for Dennis and the Bike Valet. I have dealt with…read moreDennis many times. The first couple of times were actually to donate old bikes to him, which he fixes up for those who are not able to afford their own. As my son has grown, his old bikes have all gone to Dennis and a couple of out adult bikes. We have also had him do minor repairs, brake adjustments on various bikes. All fixed correctly, with no further issues. I personally take out bikes over to him since he is about a mile from us. But, the fact that he offers to pick it up or work kn it at your place, just puts this service above the peak of taking care of people. I would highly recommend. I even just noticed that there were 20 "Not recommended" reviews. I could not believe it. I opened them up, and all are great reviews, just didn't select the star rating.

Dennis is the man. If you need anything done regarding your bike he is super knowledgeable, honest…read moreand thorough. He built built and tuned my new-to-me bike in just a day or so. He also offered pick up and drop off service which was really helpful. Thanks Dennis, you'll hear from me again.

Gregg is a total pro and I appreciated his communication and quick service. Highly recommend!read more

Great work done and friendly toward customer he also shared some knowledge on what is best for…read moremaintaining my bike.

Great service, took care of electric scooter tire change quickly while waiting. Thank you for…read moreeverything

Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Super knowledgeable staff as well as wide variety of BMX parts, frames, bars and everything else in…read morebetween. Super happy to come across this shop as most other shops near my home in east phx area are for mtb, road bikes and e-bikes. this place is for the bmx riders for sure. came in today to get a cog installed onto my profile elite hub as I didnt have the tools or know-how on diy'ing it myself without breaking it lol. staff greeted me almost immediately and wrenched on it, fixed it in less than 5 mins. super thankful and will def be back again to finish my 29er bmx project!

Went in for brakes for my son's new bike. Realized immidiately that this is a legit bmx store…read more Parts selection is pretty big. I'll definitely be back.

Upon arriving, it is extremely welcoming. Everyone in the shop is on the same mission to help,…read morerepair and ride. they literally have every component that you can possibly think of to put together a bicycle. I love coming here to fix my bike, not only because of how well structured the place is set up making it really easy to find everything that you need and all of the tools necessary to build. But the staff is very knowledgeable which makes it 10 times better I love coming here occasionally just to check out different parts that I could swap and add to my build as they receive a lot of donations and their prices are really good.

Went it with a flat and I did not know how to fix it myself. Got help fixing my flat, learned…read moresomething, and the value was unbeatable.