This shop is great! I recently got back into mountain biking and a friend recommended I contact Will at Sonoran Cycles. Will is extremely knowledgeable and helped me narrow down what kind of mountain bike to get based on what trails and where I plan on riding. He gave me a great deal on a bike that he ordered for me. When my bike was in, Will set me up with everything I needed to hit the trails. Since getting my bike back in September, I've spent hours on the trails with no issues. When I got the bike, Will recommended to get some rides in and then to bring it back to make sure everything was good. I recently took my bike back to have it checked, Will checked everything and made some quick adjustments. I am extremely happy with my bike and recommend this shop! read more

Sonoran Cycles - On the trail - Bike Repair/Maintenance Near Me - Glendale, Arizona

Brought my son's Guardian bike in because it wasn't moving well. They fixed it in one day at a very affordable price! My son hopped on and said it was "so fast" which I take as meaning it rides smoother than ever. read more

Sonoran Cycles - Bike Repair/Maintenance Near Me - Glendale, Arizona

Came in looking for a new or used bike in early 2021. Was told by staff due to COVID they didn't have any and to come back in a year. Thought that was a little drastic but getting a bike wasn't a priority, so I came back in early 2022, and was told due to the supply chain issue I'd be best to come back about six months later. Came back in October 2022, and again said I'm newer to riding (it's been about 15 years) and would like a new or used bike for trail riding, specifically to see if that's what I'm looking for, trail it out first. They don't sell used bikes, and for what I was looking for, they estimated a $2800 bike. I thought that was a bit steep and asked if they knew any other bike stores in the area that might have better options. They said no, the other places sell garbage and started to trash talk them. They otherwise seemed to be nice guys. I understand trying to make a sale, but when the customer clearly isn't interested with what you have, you're better off offering good customer service because I'll remember that although I couldn't get a bike there, I might come back for accessories. Instead, I found another shop who had what I was looking for, and will do my business there from now on. read more

Sonoran Cycles - Recommended bike they'd have me buy. I found another very similar bike for $1500 less at another shop. - Bike Repair/Maintenance Near Me - Glendale, Arizona

What a joke. I went into this shop looking to buy a high end hardtail. I brought another bike with me to have them do a minimalistic task on it. Using it to start a conversation. I was trying to get a feel for the shop. I basically told these two clowns what bikes I was looking at, which would obviously tell them my area to spend. They new both companies that produced these bikes. Neither of them made any attempt to sell me a bike. They just bashed the two companies and made a couple comments directed at me. I guess they feel old guys can't ride. I'm sure they'll be gone soon. Don't waiste your time here. read more

I upgraded my current road bike with the help from Philip at the Glendale shop. I went to Bianchi's website and saw there were a total of (4) authorized dealers. I called the first three dealers and none of them returning my calls. None of them e-mailed me back. None of them returned my inquiries via social media. It was very disappointing. I left Sonoran Cycles as my last ditch effort because according to the Bianchi website, the only authorized Bianchi dealer is their Yuma location. I did not want to make the journey that far south and drive that far out of my way if I did not have to. Desperation set in and reluctantly, I reached out to Sonoran Cycles via the e-mail address I found on their website. In the end, it was Philip Hantel who responded to my e-mail in a matter of just 8 minutes and assured me all of their Sonoran Cycles locations were authorized dealers. Not only did he respond to my e-mail efficiently and quickly, but he spent the better part of his afternoon a few days ago corresponding to me. He answered all of my questions and made me feel comfortable with the purchase I was about to make. I ultimately ordered my dream bike - a Bianchi Intenso with complete Shimano Ultegra R-8000 components in size 57 with the beautiful Celeste paintjob from Philip at Sonoran Cycles. We communicated completely via e-mail until it was time for me to give him a deposit for my bicycle. I don't have the most flexible schedule and Philip made it very easy. We're all adults and we're all busy. Philip recognized that immediately. His thorough communication, expertise, willingness to go above and beyond and extensive knowledge base is the kind of customer service that I would assume Bianchi wants its authorized dealers to execute. My only regret is that I did not contact Sonoran Cycles first! If anyone in Arizona wants to get ahold of a Bianchi, the only authorized dealer for the job is Sonoran Cycles. I would not hesitate at all to recommend my family, friends, co-workers and fellow Yelp'ers to Sonoran Cycles for all of their cycling needs! read more

Sonoran Cycles - Sneak peek of my '19 Intenso... - Bike Repair/Maintenance Near Me - Glendale, Arizona

This shop is close, and if available and a minor fix they may repair on the spot. The shop is clean and there is some products. Located in a strip mall in NW Glendale with other locations in Yuma and Tucson, you will find friendly and knowledgeable service and makes this my go to shop for all my cycle needs. read more

Visiting friends from out of town and killing time looking for new shoes. Shoe company website recommended this store. Arrived to find only three pairs by this manufacturer and maybe 4 more from another. Guys in shop said shoes lose money (funny, the shop I use at home makes a KILLING on shoes). Then when I talked about pedals the pompous asses working there couldn't get over the weight of the ones I was thinking of, even though they're for a specific use. Another worker kept on harping on about the bike pics a friend of his sends looking to build a bike sends him (saw the pics, cool bike) aren't good enough. Of the couple dozen bikes on the floor probably 70% were in for service. HOW IS THIS PLACE IN BUSINESS? I don't know any other shops in the PHX area, but I would avoid this one!!! read more

Good and bad experiences here. It seems like certain workers are constantly dropping the ball and others are left trying to fix the problem. Everyone just points the finger at each other. Seems like they've gotten a lot of bad reviews lately... get it together gents. read more

I brought my sons bike in for a tuneup and small repair. They got it done very quickly and when I went to pay it was even cheaper than they quoted me. Friendly dudes too. read more

I took my mountain bike in for a quick seat adjustment and the guys there ended up making several additional small tweaks that made my bike much more comfortable to ride. To top it off they didn't even charge me for any of it! They have all of my bicycle related business from now on! read more

Incredible service. Have been bringing my own and my sons bike here for all our needs. I go could on and on, do yourself a favor and only come to this bike shop! read more

My son has been to this shop multiple times came in today to buy a bike talk to Ian and I believe the manager was there told my son a cash price so my son went to the bank to go get the money out when my son returned the price went up $50. I am more upset about the way Ian treated me when I called back since we were not in town to help my son purchase his bike and thought he could handle it on his own . Ian Was completely out of line and disrespectful told me that my son just wanted a cheaper price but in reality you guys told him the price and didn't look it up and take into consideration there was shipping cost which is not our problem, my son came back to purchase it for the price you told him. Ian also told me in a smart ass kind of manner that my son did not sign a contract and didn't think my son would return what a joke!!!! What a way to treat a customer and a young kid. Needless to say I bought his bike from a different shop for the price you told him to start and we're glad to take the money elsewhere after being treated so poorly.. and to think I was happy for him to go there because he had been there so many times researching and making sure he got what he wanted for his well deserved saving that he had. Thank you for showing my son the shady side of a business and over $50 which seems pety on your part considering he would have continued to return and buy more items and get service done etc. With so many close shops like 67th ave and 59th by Home Depot im glad to know how you are there! read more

These guys are awesome. I typically don't write reviews however they have earned my support by taking care of my Repair's honestly at a very reasonable price. I highly recommend these guys for repairs and new bikes. read more

This place is awesome! The great customer service we drop her bike off was very appreciated! They got the work done quickly and even though the bikes been ready for weeks they've been super patient with how long it took me to pick them up! I will go here every single time I need something done with a bicycle. read more

I have taken my bikes here twice and had a great experience both times. I am glad I found this place to fix my and my families mountain bikes. read more

Still happy with the guys at this shop and continue to have great service! They are good about ordering the right parts and getting you back out on the trails ASAP. read more

I thought the hub on my kids bike was broke and took it in to be replaced. This awesome Husband and Wife team, looked at it and immediately recognized that it just needed to be tightened, with a tool I didn't have. Within two minutes I was walking out with the bike repaired. How appreciative I am that a local business gave great service as well as honest service too. Much appreciative. And they definitely have made a mark in my mind to return for any future bike repairs needed. Found them on yelp and wouldn't know they were there even though just a mile away. Thanks you two and hoping your business is always flourishing! read more

I had a great experience. They were very patient with me as I looked for a mountain bike. I am a novice rider looking to upgrade from the Dicks sporting goods version of a mountain bike. The three guys I talked with at Sonoran were very informative, answered all my questions, and asked me a lot of questions to ensure I got the right bike. Their prices are very competitive. I got a new bike for around the same price as the same bike used on Craig's list. While I hope I don't need to buy a new bike for many years, I look forward to us using Sonoran to service my bike as needed. read more

This shop and these guys are really amazing and wonderful experience today. My ETap system was having issues. Found a broken battery and the SRAM guy just happened to be here. Gave me a new battery. Rear brake cable had repositioned during flight here from Holdredge today. Easy for them to put back correct. And kinda needed new Lizardskins bar tape, and they had exactly as I like. Doesn't get better. read more

Avoid service with this place at all cost. I've been in to have my intense mountain bike worked on six times. I have also sent in multiple referrals. Always a little over priced but convenient until this last time. After having my bike for 14 days fixing things that weren't broken and forgoing repairs that were requested they tried to double bill me. When I questioned it I was told to change my tone. After we worked out the billing and I paid what was actually owed I was asked not to return. Horrible costumer service and just rude. read more

Theses guys rock! Brought my bike in for a badly needed tune up and spoke repairs. I thought I would need a brand new tire. They were able to fix and true the wheel. My bike has never run smoother. And they did it the SAME day! Their location is really convenient to the Deem Hills trails and the CAP Canal trail too. I'll definitely be back. read more

Awesome bike shop with attentive, kind, professional employees. Hooked me up after replacing my rear pads and a bleed only to discover a cracked piston. They felt bad for the delay (not their fault) gave me a high-end loaner bike to get my ride on and then didn't charge labor!!! Beyond courteous!!! Parker and the rest of the crew rock. Super knowledgeable and helpful. Worth every penny to get your bike through them- simply for their customer service/ ethic and superior maintenance techs! Thanks guys.... read more

Recently had a great experience at this shop when I brought my son's tricycle in for a tune-up. The owner was friendly, professional, and provided useful information read more

Very helpful staff. They didn't have the part I needed but quickly pointed me to another bike shop that had it. Thank you!

Top notch shop. After trying most of the shops in the valley, I have found my new favorite bike shop. Will, Eddie, and the entire crew are incredibly easy to get along with and wete willing to go above and beyond to help me out. It is rare that you find a business like this anymore. Willing to listen to the customer and help in any way they can. Thanks! Dan read more

I have had a great experience working with Will there and highly recommend this shop and Will to fellow riders! Great support and friendly staff. read more

Went in to buy something I thought I needed to go with a new seat I purchased and could not figure out how to install. Did not buy the seat there but they could not have been nicer to me and totally put it together for me. I tried to pay them but they said no... I vowed I would be back soon to buy some things for my husbands new bike. Totally recommend this place. read more

Back down to one star. After installing q rings and a mid cage derailleur on my giant defy the shifting was rendered unusable and left me with 1 working gear during a gran fondo. Upon return I was blamed saying vaguely that q rings don't always work, when the problem was an obviously incorrectly installed lower pulley wheel that was self destructing. I was sent on my way with that tightened rather than replaced even though it was very damaged, and again told it was all my fault for having q rings. A few days later during my next ride, i found the rear derailleur out of trim so badly that no gear was useable without terrible grinding, and a loud click had developed. I called the store and asked for the manager and was told both the manager and owner were on vacation, i asked for their return date and the employee Ian refused to even ask and took my name without any promise of a date for a return call, only that my complaint would be "passed on". At this point my bike has left this store operating worse than when it has entered nearly every time. read more

Big shout out to Will, wasn't sure what to buy and he hooked me up. Bought a Fathom 29er based on his recommendation. Little more that I budgeted for but well worth it. read more

Bike techs were awesome! Was able to demo a bike while they worked on mine. They had great tire selection that fits our terrain here in AZ. It has a nice friendly feel. Can't wait to come back! read more

These guys have helped me and my friends out on numerous occasions and no matter how busy they are they get it taken care of correctly and at a fair price. Can't ask for anything better. read more

This was one of the best experience that I have EVER had. I bough a bike from there and I took it in 1 moth later and they had it all fixed up in no time! A buddy of mine also brought his bike there, which he bought at a Sonoran Cycles many years ago, and they did the same as mine. They took his bike, adjusted everything and even lubed up the chain for him in no time. They are honestly masters at bikes. And to the people that get a cash offer and it ends up being $50 more, it's called sales tax. For the record, bikes are NOT food. Highly recommend this bike shop. :) read more

Went in to fix a simple flat tire. Excellent customer service and prompt. I will surely be a repeat customer! Thanks guys!

This bike shop is top notch. Service is definitely a priority for everyone working here. Parker and david were super helpful and patient! I would highly recommend this shop to anyone. read more

Very nice people in the shop, they do a great job and provide excellent customer service. I've lived in the area for a while and didn't even realize this shop is here. So glad I found it! read more

Best mountain bike shop in the valley. Best selection of top brands, good techs and friendly service. If you need a simple tune up or want to build a top of the line bike this is the place to visit. They also offer mobile sales, demo's and service which is a huge plus. read more

These guys are great. Knowledgable, professional, and incredibly friendly to everyone that walks in off the street. I'm new to the area, and these guys were nothing but friendly and helpful from the second I walked in. Living in AZ, you have a ton of choices on which bike shop to spend your money. I highly recommend supporting a local bike shop and going to Sonoran for your next tune-up or bike purchase. read more

I don't go on social media sites much, if at all, but I need to let people know that this bike shop is great. Bought a new bike based on their recommendation and I can not be any happier - and yes I DID shop around, but with all things considered they were the best buy. That's great, but not why I am writing this. I brought my bike in for an adjustment or 2 and there was no charge. I then brought it in my other bike to be worked on (forks "retuned" -- honestly I think the gentleman, Phil, rebuilt it) -- they treat you as if you are family and will not guide you wrong. Cost, average, but if you take all the EXTRAS they do, just because - well its inexpensive by all means. I highly recommend these guys, if not for a new bike purchase, service but heck just a good old conversation!! read more

I started riding mountain bikes in 1984 and road bikes in 2002. If you are a serious cyclist or just getting started one thing I consider essential is to find a good bike shop. When I moved to Phoenix that shop was Swiss American but they closed their doors in 2015, after 38 years. I had looked at Sonoran but the window full of high end bikes made me worry that they might be too expensive; Wrong! The people are friendly, prices are very reasonable, mechanics are super and I couldn't be more pleased with my experiences with Sonoran. read more

This is a review for the Glendale location of the Sonoran Cycles. It is a fantastic local bike shop. Not only do they have very competitive prices (i know, I bought my last bike here) but have an outstanding service business. Always welcoming, even for issues that other shops clearly cannot be bothered with. These guys are willing to assess the issue, troubleshoot and provide a very clear, no-nonsense assessment of what may be involved what it may cost. Almost every single time they were able to complete the simplest and most economical repair option, and I never had a feeling they were there to sell me something I don't need. But the most importantly - I have had repairs done at several other shops in the valley in the past, where the repair departments are staffed and repairs performed by guys with "interest in bikes" and no matching expertise, requiring me to either re-do the repair on my own or bring the bike somewhere else. In contrast, the repairs at the Sonoran have always been done quickly, accurately, and with no subsequent issues. I live on the other side of the Valley, but will drive 20 miles to this shop any day... read more