Craig is the " Bicycle Whisperer."…read more I am a 74 year old with neurological issues and needed to down size ergonomically, and economically or just give up bicycling. Craig would not let that happen. We tried some bikes that were not a good fit for me until bingo he found one that with some enhancements worked perfectly and Economically! Craig treated me like I was family. These days, that is a rarity!

Craig was extremely honest, helpful and knowledgeable. Brought my son's new e-bike in to have a…read moreflat repaired and not only repaired it quickly, he went through preparations to limit it from happening again and gave us tips on battery life use and options for better tires to get the most out of the bike (especially with a teenager riding it!). Really appreciate the excellent service and recommendations. We'll be taking all of our bikes there!

Had 2 bikes serviced at our home this morning. Great customer service and quality workread more

rude. called about a service and the dude doesnt even let me finish about what I'm looking for. was…read morelooking for a master lock for a chain but apparently they don't do that. or maybe they do but wouldn't know because rude and didn't let me finish. business owner to business dont be like that.

I brought in a broken rear triangle for them to help me order a replacement from Diamondback. When…read morethe new one came in they offered to throw out the old one for me if I wanted & I said sure. That night I realized I had left a piece of the rear derailer on the frame piece I told them to toss. I called the next morning to see if they had tossed it in their dumpster yet, & after a few minutes they called me back. They had gone DUMPSTER DIVING through their trash to find me the piece I had lost...with out me even asking! I will be going back to them for all my bike needs. They really went above & beyond for me:) Thanx!

What a great shop! Friendly, helpful and professional staff. Took care of my bike and got me up and…read moreriding in a very timely way. Thanks for the great price too. I'll see you next time I need anything for my bike!

I just recently got 1 mountain bike tuned up, 1 road bike tuned up and my gravel bike I just…read morepurchased will be assembled this week from Ray. He was on time, a great price and did a detailed bike assessment. He knows his craft and will walk you though any questions you have. Ray also planned around my schedule and gave me his earliest availability. This is your guy for a bike tune up, new bike assembly or if you have no bike knowledge like me and want to learn more.

I can't recommend Ray at Stay True Cyclery enough!…read more We had a family biking vacation coming up, and I needed service on four different bikes with very little notice. Ray went above and beyond to make it happen. He tracked down the parts we needed, kept me updated every step of the way when shipping delays popped up, and made sure there were never any surprises. He showed up exactly when he said he would, was incredibly responsive and friendly throughout the entire process, and did an excellent job on every bike. It's hard to find someone who combines great communication, reliability, and quality workmanship, but Ray absolutely does. If you're looking for someone you can trust with your bike, I wouldn't hesitate to recommend Stay True Cyclery. We'll definitely be using Ray for all of our future bike maintenance, tune-ups, and repairs.

I own a electric mountain bike I need to get work done I…read morecalled four bike shops in mesa and PHX . No one would service my bike and was pretty rude on the phone. Went to global bikes they are so friendly and took my bike in even though they don't sell this brand they were so accommodating and great people I highly recommend the shop for sales repairs and service I won't go anywhere else

Went in to get my bike checked out before a race. They greeted me when I walked in, replaced a…read moresmall rubber piece on my rear light. Was in and out in minutes. They broke down the price of a tuneup. Very helpful staff.

I can't say enough about this service. When needing this service done I needed it done right away…read moreso I can commute. Chris was very responsive and could get to me first. I can tell this was was ground and pound work ethic vs too many clients. I doubt his competition can keep up. Stars aligned because I will definitely be using him for everything bike related. He even cleaned my bike and went above and beyond to make sure my two wheels were safe and optimal for my commute. Cannot wait to call the Bike Doctor again.

Fast mobile service, good prices. The owner showed up early and did a little more than just fix my…read moretire. I will definitely go back again.

My Brompton needed a thorough maintenance visit but there isn't a Brompton shop in Tucson…read more I headed north to Tempe and visited Portapedal. I've known about them for several years and they have a good reputation. Al and his little team did a fantastic job and my bike looks like new. Their prices on repairs are very reasonable so I'll be a repeat customer. While waiting for my bike to get finished, I drooled at the Moulton bicycles on display. Like the Brompton, Moultons are very distinctive. Al told me to ride one but that would have melted my willpower and I would have bought one on the spot. I'm seriously considering one in the future, though. Such a cool brand. If you're thinking of a folding bicycle, Bromptons are legendary for the fold and the high quality. At 6'3", I thought I'd be too big for it when I first rode one in LA. However, I felt comfortable after a few minutes. I've done regular 30 mile rides and several 60 mile rides on mine. It's a joy and the fact that I can throw it in the back of my car means that I have mobility ready when I want. Visit the folks at Portapedal and check out their selection.

What an amazing store. What an amazing couple. It's so rare to find a business that has such…read moreknowledge, history, passion and commitment to their customers. You have to check it out. It's such a heartwarming experience.

Went to Freeride and bought a SE Big ripper midnight express. Brian was very friendly and helpful…read more They assembled the bike for me and it's great. Thank you Andy

I have gone to three other bike shops around the valley to fit the front wheel of an e-bike that…read morewas defective on arrival. One of the shops recommended free ride. I dropped my box bike off. They said they had a plan to fix it next day. I picked it up. Perfect. These guys know their stuff and I will be bringing my bike here from now on and I told my sister about it and she will do the same