Griffin is awesome. He fixed up my 15 year old road bike and got it back in great working…read morecondition. I love my Quintana Roo and Griffin gave it new life. Highly recommend Freeride.

Love this place. Owner and crew are down to earth, knowledgeable and super friendly. My son is all…read moreinto e-bikes and they've hooked him up. Griffin was super helpful, got our bikes dialed in and ready for our trip up north. Can't say enough good stuff about this shop!

Just bought a bike from Scott and his knowledge about bikes and his commitment to customer service…read morewas way above what I had expected!! I'm a customer for Life!!

I brought in my bike about a week and a half ago for a tune up and they were great and very nice…read more I called today because my bike had a flat tire and talked to Scott. I asked if the flat could be covered under the tune up from last week and he gave me immediate attitude saying that tune ups and flats are two different things. I kept trying to ask questions to understand and he kept cutting me off and giving me attitude. He was very nice the other day when I came in so maybe he was just having a rough day but he was incredibly disrespectful.

I brought my Santa Cruz tall boy to have new brakes installed. This is a mom and pop shop and their…read moreservice exceeding my expectations. Great price and quick turnaround. I will definitely be coming back here.

Bike needed a tune up, turned it around in two days and is a much better ride, cost effective…read morealso. recommended

Great guys, Very knowledgeable and helpful! Would definitely recommend for all you bike needsread more

Excellent service. Greeted as we walked in. Great advice was given. Fun convo ensued. This place is…read morea gem. Please support your local bike shops!!! Johnny is the real deal. This is what a bike shop is supposed to be.

Has a selection of mountain bike, commuter bike, and a few road bikes. Fair price for rental at $35…read more/ 4 hours (commuter) , $45 / 4 hr (mountain bike). Road bikes expected to be more per rental. In downtown Tempe along transportation corridor on 5th street next to train and bus terminals. B reserved and took care of rental. Sunday parked across the street near garage for free and went riding. Weekdays and Saturday park in garage across street or on street upto 2-3 hours only by Park Mobile. Near ASU and stadium.

Flat tire at town lake after 15 mile bike ride from Scottsdale…read more Tom rescued me.....I walked the bike to his shop, he said....go enjoy the fair, have lunch and come back when ready. Even a text to say brakes could use help too. Of course I said yes. Ta da...lucky me !

Had to have my entire frame replaced so came back to Landis to have it done about 1.5 years ago…read more Granted, yes, its been 1.5 years, however, when I tried to take it out this past weekend, the handlebars were super wobbly and the neck was loose. Took it into another bike shop and they tightened the screws. I called Landis and they told me they usually check every job a few times, which for sure makes sense. Woman on the phone said that my screws came loose. I am not entirely convinced that my screws came loose as they are screws that are laid in and require a special too to tighten them. The lesson here is to make sure you check your bike before leaving the shop. Yes, it could have been that the screws came loose on the neck, but not likely as the guy at the other shop basically had to tighten them a lot. They just were barely screwed in. It was actually kind of dangerous as I was riding up and down hills and it was a bit terrifying.

We live 40 minutes away in Queen Creek but this is our "go to" bike shop. A few weeks ago, we…read morebought two Specialized Creo e-assist bikes. They arrived and were built for us within a week. James and Keith worked with us to dial in the bikes. My bike had a slight tick and squeal once we rode them at home. Keith was great at adjusting it today and test rode it twice to make sure everything is working properly. Everyone is friendly and helpful and they have a nice selection of bikes and accessories! They are worth the drive.

I cant say enough positive things about this place. First i purchased my 2019 Stumpjumper st from…read morethis place about a month ago, they were the only ones in the east valley that had it. I worked with Zach, and they had it assembled in two hours and I took it home that day. This past week i started having shifting issues. I had another local shop try to work on only because i was closer to them at the moment, they struggled for over minutes and didn't fix it. Then I dropped it off at Bike masters 6pm on Monday. Zach did the intake and said they would get it back to me by the next day. Dustin worked on it throughout the day on Tuesday and called me a few times with updates. This is where the above and beyond service kicks in. He said during our phone conversation 1/2 hour before close "he is not going to go home until it is fixed" as he knew i had a ride planned the next morning. He stayed two hours after close just to try and solve my issue.. Which he did. When is the last time you heard of someone doing this?! They also converted me to a tubeless set up and installed a dropper - both work well. Zach and Dustin have always been friendly, patient, and easy to work with and I highly recommend this shop. These guys go above and beyond to make their customers happy!

Stop being the other day to pick up some dry lube for my chain rings and found the service to be…read morevery good. The store was fairly empty mid afternoon on a Saturday and so I wasn't expecting anything less, but it was still notable that the service was prompt and the guy that helped us Make sure he recommended what we needed and not anything more. While we didn't buy any additional equipment or bikes at the store we did walk around and I found their selection to be pretty decent with Pricing in the mid to upper range. I definitely would check them out again if I'm in the area.

So many employees said hi! I wanted to buy so much but I didn't have room in my luggage…read more Guess I will have to buy it online. I highly recommend coming here to explore

What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

The employees at this location are extremely rude. Was told when I dropped off on 11/1 that the…read morebike would be done by 11/7. Ended up calling them on 11/9 to check on status and the person answered yelled he was backed up and to check on Tuesday. Called on 11/12, said again was still backed up and he was next in queue and would be done next day. Since I do not live close by, I called an hour before they closed to see if ready, the person who answered yelled we're backed up and all these phone calls from every customer is not helping, told me the bike was next in queue. Yesterday I called again an hour before they closed and got yelled at again, said he didn't want to throw shade but they are busy and he hung up on me. If they had contacted me by text or email giving an update, I would not have called but they literally had the bike for 13 days when it should have been ready in 6. The worse customer service I have ever experienced in my life. I would not take your bike here. I am not one of your buddies that you can talk to with disrespect. I am a customer and you are a business. I will NEVER do business with this place ever again. P.S. when my husband picked up the bike he heard someone in the back say "yes get this bike out of here" not even sure if they did the work they said they were doing. They didn't go over anything with him when they picked it up. However was nice and polite to everyone else. Might I also add a little shady the bike was ready at 6:10 an hour after I called yesterday.

I have bought 3 mountain bikes from 3 different shops in the last month for my family and Archers…read morein Gilbert was by far the best customer service and prices!!! They actually have sale prices which is rare in this day when all other shops just sell everything at full price. The staff was super nice and walked me through all the different bikes and features. They set up the new bike and thoroughly went through everything on it with me watching which was awesome to see. The other shops just rang them up and pushed us out. They had the best prices for quality bikes. I highly recommend and will be a continuous/future customer. Thank you for being a great company and putting the customer first! From a past in retail, it was definitely noticed and appreciated!!!

My bike looked irreplaceable and the other places I went to quotes me 100's of dollars to fix it. I…read morewas hopeless and angry until my close friend told me about Archers. Well I gave it a shot and luckily Archer's bike fixed my bike for $57!!! I will never forget this place and will always come back whenever I need bike repairs. Again thank you so much the team at Archers for being affordable and doing amazing quality work. You guys are truly underestimated in the valley.

Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.