After sharing my concerns, the owner personally reached out and left me a voicemail asking if I would be willing to discuss my experience. We had a great conversation, and I was genuinely impressed by how he handled the situation. He listened to everything I had to say, validated my experience, and assured me that the issues would be addressed. It's clear that he truly cares about his customers and the reputation of his business. Because of the way he responded, I'll definitely be returning. Great customer service starts at the top, and he proved that. read more

We went paddle boarding, the staff was so friendly and it was such an easy process. The prices were incredibly reasonable, they take walk ins, the quality of the equipment was great. Would definitely rent from them again! read more

Highly recommend Go Paddle AZ for Paddle board and kayak rentals on lake Pleasant. Appointments are available online for week days. Staff are helpful. We rented two kayaks during Memorial Day weekend and there was plenty of selection available when we arrived about half hour after they opened. Life jackets are provided and included in the price. Tips: - Park I'm the North Ramp Lot but walk down to the marina, not the North Ramp! (we made that mistake) - We walked down and back but there is also a free shuttle available about every ten mins. Drivers work for tips. - The walk back up to the parking lots is quite steep and on a hot day after paddle boarding we regretted opting to walk about half way up - Two hours seems like the best amount of time to explore a good amount of the lake and paddle back to the marina without being too tired - Restrooms are available right next to the store front where you rent. read more

Go Paddle AZ - Storefront - Rafting/Kayaking Near Me - Peoria, Arizona

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Super friendly staff and had so much fun I want to go back soon. Made my vacation so fun read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

We had so much fun out on the lake and the girls were so nice! Definitely can't wait for our next kayaking adventure! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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Here's the real scoop. So there's a $6 entry fee into the parking area BUT it's actually very worth it because after parking, there's a canopy you stand under where someone will drive up on a golf cart and take you down to the lake AND BACK (BUT BRING TIP MONEY FOR THEM, you don't have to tip them but they have a sign in the golf cart that says tips are appreciated). The lake area is a pretty decent walk and going back it's all an uphill walk but you'll be a golf cart so it's worth it. Also, to find the Go Paddle AZ look for the standing boards floating in the water, their booth area is right across from that. They do have lockers you can rent for $2 flat after you purchase whatever activity you chose with them. They give you a key with a floatation device attached to it. ***THEY WILL ALSO PROVIDE LIFE JACKETS INCLUDED IN WHAT ACTIVITY YOU PAY FOR*** The lake is super clean and there's a restaurant on the water as well as a small store for things like snacks, sunscreen, floatation devices, etc. read more

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What an amazing day we had at the lake and it's thanks to the great customer service of Go Paddle AZ. Our little family of 3 decided to take out some kayaks, our first time. My 6 year old had a blast. I thought it would be much harder to use the kayak and had visions of tipping into the lake, lol, but it was so easy to manage. One hour was plenty of time for our first time. I can't believe I haven't don't this before and since we loved it so much we will definitely be doing this again. We might even get adventurous, eventually, and rent the paddle boards. read more

Go Paddle AZ - Rented kayaks - Rafting/Kayaking Near Me - Peoria, Arizona

After 6 years as an Arizonan, I finally made my way over to Lake Pleasant for the 1st time last weekend for some kayaking. I found Go Paddle AZ on Yelp and thought it sounded like a good time. When we got there, they were out of kayaks (to be fair, people are able to book ahead online), but they had plenty of paddle boards available. Long story short, we had so much fun despite the cold water and several ungraceful topples into it that we went back yesterday. This time, we got the kayaks, and it was even better. The staff are very casual and friendly, chatting with each other and the customers. For that reason, there may be a bit of a wait just to get in the door. No one is wearing a mask in this area, but they are restricting it to 1group at a time in their store. It can be pricey as a family (paid just over $120 for a tandem and 2 single kayaks for 2 hours), but totally worth it in my opinion. Pro tips from someone who isn't yet a pro: 1) Parking for a car is $7 - and they don't accept cash. Come prepared. 2) Your GPS likely has no idea where to go and will lead you to the convenience store inside the gates. The good news is - plenty of snacks and drinks (including beer) if you haven't brought your own. 3) There are NO signs for Go Paddle AZ in the lot. If you want to head straight there, take a right at the first stop sign past the front gate (off of 87th) and drive to the blue canopy in parking lot B1 and park where you can. Then wait by the canopy for a volunteer driver to take you to the water. They accept tips, though not required. But I have to say, my family is the only one who tipped both times I've went. Bring a little cash to throw their way for the service! Again, come prepared. 4) Kayaking is better than Paddleboarding any day. There are so many boats making the water choppy that you won't be standing much anyway. Plus, your arms will be a lot more sore with the 1-sided oar (you're welcome for that rhyme). We had drifted so far that it took a lot of muscle to get back. 5) Although you can book for just an hour, I highly recommend going for 2-3 hours. 1 hour is barely enough time to allow for checking back in when you return. 6) They have lockers for rent but also sell waterproof bags - 100% recommend the bags. It held my drinks and snacks and clothes as well as my phone in its own waterproof case and fits perfectly on to your kayak or board. With our hot summers, I'm sure I'll be back very soon! read more

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Renting a kayak from here was easy and not terribly expensive. I went with a group of girls and we all had a great time getting out on the water for the day. read more

Great prices. Equipment is well-taken care of. Staff is chill, friendly, and seem diligent at helping a few groups at a time. I've rented single and tandem kayaks, as well as SUP (stand-up paddle boards). With or without a reservation, I've never had much of a wait. Their website clearly shows the current temperature and wind speed. Keep an eye on that or give them a call; they've been happy to answer my questions or help me plan. They definitely want everyone to be safe & have fun. Once you pass through the harbor entrance, you park in the huge lot and a volunteer shuttle driver will give you a ride to the docks where the rental shop, restaurant, and docks are. You can also walk, maybe a 15-20 min walk. I like to support the volunteer drivers with a tip... and I'm kinda lazy! read more

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Overall the experience was great ! The girls working were so helpful and I had a blast on the yaks read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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This is an amazing location! Such a great spur of the moment adventure with a friend and her son! It was my first time kayaking - not for lack of trying. I had been scheduled to kayak on a couple cruise excursions and they all canceled due to weather. It's a bit of a walk from parking to to the lake, but my girlfriend and I didn't mind at all. There were some golf cart transportation options. This is a beautiful slice of paradise... we literally picked the best day to go! Jared was so patient and informative, showing me some best practices with the paddles and sharing some others' experiences to shorten my learning curve. I felt comfortable getting around in the kayak within 10 minutes! There were just a few other people there... not crowded at all. read more

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everyone was super friendly and helpful. breathtaking views. the lake is kind of small and wide open so we didn't use our whole time we paid for. you do not get a refund if you come back early so just keep that in mind! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

Never rented a kayak before and decided we'd come here and give it a try. I called a few days ahead of time just to get information and questions answered. The girl that answered had great customer service and answered all my questions. When we arrived, there was no one else there and we were helped right away. We got there around 10am, so it was a bit early and I don't think it's water sport season. Hahaha The gentleman was so courteous and got us squared away quick. My wife and I got a tandem kayak and brought our tiny little puppy along. Be sure to have a dog life vest if you want to bring a furry friend. The kayak seemed in good condition. It was a little hard to figure out at first, but we got the hang of it quick. There wasn't much boat traffic, so we were able to explore with ease. I'm sure it can get pretty busy out there some days. I'm not sure if they do much cleaning for covid, but I guess they say they do. Google maps will take you a weird way, so once you get off the main road, I suggest turning google maps off and following the signs. You'll pull up and pay $7 to get in. Go to the right, to the paved parking lot and park there. You can either walk down to the marina or take a tram. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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$60 for about an hour of fun for a tandem kayak and a single! Totally worth every penny!

We had an absolute blast at Go Paddle AZ. Booking a time was easy, as was getting there. You park in the main lot and wait for little "shuttles" (extended golfcarts) to scoop you up under a big tent - which even has free drinking water! Shuttles run one after another, so don't worry if you don't get on the first to arrive. This was our first time doing SUP. The employees were awesome - super-friendly - and set us up really quickly. They have optional baggies if you want to take a phone or keys and keep them dry. I didn't want to risk it, so we left our things in the shop. Time is by the hour, and you're charged extra if you return past your alotted time slot. If you go out without a watch or phone, either yell at passerbys for the time (did that) or do your best guestimating (didn't want to do that). They also have punch-cards that can earn you a free visit. Would definitely come back here! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

These guys are great! We've rented kayaks on two separate occasions and they are so helpful, friendly and laid back. Can't wait for our next kayaking adventure! read more

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Go Paddle AZ was awesome. The ladies that helped were so nice. We were new to kayaking and they showed us how to hold the paddles, along with giving us tips and tricks so we didn't get too tired too quickly. We went out for an hour and it was just the right amount of time for our first time. My 13 year old and 12 year old were in one tandem kayak, and my 10 year old and I were in the other. We enjoyed the lake. It was a great way to spend the day. We will definitely be back again! read more

I went with a group to go moonlight kayaking and it was amazing! The staff was so kind and our tour guides were awesome. In the middle of the tour, we banked and they had bonfires set up for us. We roasted marshmallows and made s'mores. We may have even passed a few bottles around...... I hope to do it again in the future. I highly recommend it! PS be sure to bring cash to tip the drivers and guides. I didn't realize it and felt bad for not tipping. I said THANK YOU a lot but I'm sure they would have preferred the $$$. read more

Go Paddle AZ - Moonlight kayaking tour before the sun went down. We had a break for bonfires, roasting marshmallows, and s'mores. - Rafting/Kayaking Near Me - Peoria, Arizona

Mega fun. My fiancé and me wanted to have some fun and rented a two person kayak. We had an amazing time and the staff at Go Paddle are very nice. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

I wish there were more price options that allowed for prorated time spent on the boat and they really should try going a little bit more digital because there were a sizeable amount of forms to fill out and they were writing my credit card info on a piece of paper. All that said, THOROUGHLY enjoyed our time out on the water. Boat was impeccable and easy to maneuver. read more

I love this place!! Highly recommend to everyone! When you first arrive, take a right and go towards the fire department and the blue canopy. The Staff here was friendly and accommodating! Great prices too! Definitely will be coming back and I will also be telling all my homegirls and co-workers about this great experience!! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

Got 2 paddle boards & 1 kayak for two hours & had an extremely amazing experience, along with super affordable. Zach was super awesome & helpful throughout our whole time with them! They also have a frequent goer card & 4 stamps gets you $10 of your next visit. Definitely worth it & will be coming again. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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Amazing service!!!! We got there without having called in advance to reserve the kayaks and they had some available for us. The staff was very friendly! That was something you don't see everyday... we will definitely be coming back! read more

I tried the paddleboard yoga option a few days ago and it was really enjoyable. I was a little nervous at first but the instructor Rhiannon was really patient and helpful. The boards were new and paddles were nice. The water had a lot of wood debris near the dock but the rest of the lake was very clean and the water was comfortably warm. We were out on the water doing yoga for about an hour and a half and had some free time at the end to explore the lake on our own after the class. The staff were really nice and personable. They also have a guy who shuttles people back to their cars in a golf cart. Parking is $6 and a yoga session is $45. This includes the paddleboard rental. A little pricey but worth the cool experience. Call ahead of you want to do yoga, Rhiannon emails instructions and etc. She also takes photos on the water and sends them to you which is a cool bonus. read more

Go Paddle AZ - Paddle boarding view - Rafting/Kayaking Near Me - Peoria, Arizona

We rented paddle boards from Go Paddle AZ. I took my teenagers paddle boarding for the first time. We didn't know what we were doing, but the staff at Go Paddle were helpful and patient with us. We'd go back. read more

I've rented both paddle boards and kayaks and have always had a great experience. So much fun! Great customer service always! Very knowledgeable and helpful! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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Wanted to try paddle boarding in Lake Pleasant. I've been a couple of times at other lakes. This was a fun experience; the staff were very nice and the lake is pretty. A few tips- If you've never been, it would not be a great place to learn, as the launch area is also for boats and jet skis so the water is a bit choppy. The first cove is also a boat launch and they were really coming and going. You just have to navigate around them. It's a good idea to call or go online and reserve a board. I called the day before and was told I wouldn't need to reserve but when we got there they struggled to accommodate us. Take note that you park in a remote lot and wait under a blue awning for a golf cart to pick you up and take you to the marina. You'll want to factor this wait time into you reservation time. Enjoy! read more

We rented boards from these guys today. Standard rental in a harbor. Upon returning our boards one of the staff members made my family member walk across the hot pavement when he asked to use the swim step. She insisted that he get out and walk across the cement! Mind you it was 116 degrees outside!!!! She then in a VERY pushy manner insisted I do the same thing. I let the store owner know about the incident and paid for the remainder of our rental. Mind you I paid $140 for the rental for just under 2 hours but they want you to do ALL the work. I feel like the staff should be more hospitable to their patrons and not be so rude. read more

We had a great time kayaking here. We originally made a reservation for Sunday but because it turned out to be so busy at lake pleasant we called to see if they could reschedule us to the following day, although they don't normally do same day reservation changes they were able to accommodate our last minute request. Our kayaks were well maintained and the guy who met us there helped show us some great coves to go out to. Prices also can't be beat. Be prepared to pay $6 for parking though. Overall exceptional service and highly recommend. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

Great place for some fun on the water! They are super chill and helpful and it's really just a great time and the prices aren't too bad at all. Highly recommend! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

Quick,friendly service! Walk-ins available we had to swap out single kayaks for tandem and it was a quick swap no issues. The kids really enjoyed themselves. Only downfall on our end was we came on the week of July 3rd festivities so already tons of jet skis, boats and boards. Will come again soon. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

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You're always a little suspect when it comes to COVID it places are doing it right. And these guys are doing it right. Very efficient and prices are fair. I have a 3,4 and 6 year old and the staff was terrific with them. Thank you! I will be back for sure...mainly to see surfer the dog. read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

Kayaking with Go Paddle AZ was a great way to spend a hot day. We had a group diverse in both age and water experience and kayaking in Lake Pleasant was something that everyone could do and enjoy. They offer both single and tandem kayaks, so the tentative paddlers in our group felt comfortable and the strong paddlers could go at their own pace. The breeze off the water was a nice escape from the dessert heat and the crystal clear water & the dessert landscapes were fun to see from the vantage point of the boat. Go Paddle AZ got us out on the water quickly with both nice and clean equipment. Highly recommend! read more

Go Paddle AZ - Beautiful day on Lake Pleasant. - Rafting/Kayaking Near Me - Peoria, Arizona

Went out for the full moon kayak tour with Amanda and Colton, mission accomplished. Got some great pics and overall had a wonderful experience. The pricing is definitely touristy but the guides do a great so it's money well spent. You start out with the safety meeting spiel, boat load up then bon voyage. If you're an andrenaline junkie this is more lined up for a quiet date out. Chillax, serene and organized. They they provide everything you'll need so dress to be in the water with maybe a light longsleeve. It's just as described time wise. 1.5 hours of light paddling, a campfire with smores then of you go. I'd totally return for the tour and on my own for sure! read more

Easy and convenient to rent kayaks. Staff is very helpful as well. The easiest way to kayak Lake pleasant is to rent right there onsite. Easy on & easy off kayak docking area. You can swim anywhere around the kayak docking area as well. Highly recommended! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

A group of three of us enjoyed an afternoon on Lake Pleasant. We thought we left adequate time to paddle back within the time frame. The wind was stronger than anticipated in return so we were late. They charged us for the extra hour as they absolutely should. Got a punch card for $ off on next visit. Staff was helpful and though they had longer wait times due to social distancing, I think they handled it well. Cleaning protocol in place. We will be back! read more

This place was so easy and so awesome! Abbey and connor were such big helps and were so sweet! The prices were super good too. Definitely would do it again! read more

Super nice and they made the process of renting equipment for the lake very easy! We will absolutely be back! read more

Go Paddle AZ - Rafting/Kayaking Near Me - Peoria, Arizona

I went paddle boarding with 2 of my friends and we had so much fun! Best of all was the stuff at GoPaddle AZ. They were fun, quick, helpful, and did I mention fun? I will be back. P.S. Colton was the best. Shoutout to Colton for being the expert! read more